1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Cathena Healthcare Ltd
  4. Locations Owned by Cathena Healthcare Ltd in Suffolk

Care Homes Owned by Cathena Healthcare Ltd in Suffolk

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Cathena Healthcare Ltd in Suffolk

Only the locations & reviews in Suffolk for Cathena Healthcare Ltd are showing below.

View the details of all 4 locations (with 108 reviews) owned by Cathena Healthcare Ltd

Cathena Healthcare Ltd Locations in Suffolk (3)

 

3 Care Homes owned by Cathena Healthcare Ltd in Suffolk

Sort by:
View on Map
Oakwood House

Stollery Close, Grange Farm, Kesgrave, Ipswich IP5 2GD 

9.7 27 reviews
"As a family, we are very grateful to the staff at Oakwood House for their kind support for my brother who has complex mental and physical…"   Read all 27 reviews
Location Type Care Home

Oakwood House is a nursing home that offers complex care specialising in mental health. Whether it’s reducing anxiety or pro-actively managing pain, knowing every resident individually lets staff deliver friendly, support that’s always one step ahead. Oakwood… Read more about Oakwood House

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 24 Rooms
Wickham House

Church Terrace, Wickham Market, Woodbridge IP13 0SG 

9.5 32 reviews
"Since my mother joined the home I have visited on many occasions, I always find the staff members and general atmosphere to be extremely…"   Read all 32 reviews
Location Type Care Home

Wickham House offers dementia, nursing and disability care to up to 34 residents. Situated in a quiet residential area in the historic village of Wickham Market, Suffolk, the home is a few minutes’ walk from local shops and eateries. The home is… Read more about Wickham House

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • 34 Rooms
Chantry House

Chantry Road, Saxmundham IP17 1DJ 

9.1 15 reviews
"My Mother was a resident at Chantry House for 2 years until her passing earlier this month. During her stay at the care home, we were…"   Read all 15 reviews
Location Type Care Home

Chantry House is a specialist nursing care facility located in Saxmundham. The home provides care and support to residents living with a nursing need, dementia, challenging behaviour and mental health needs. Their staff provide a friendly and… Read more about Chantry House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 24 Rooms

Cathena Healthcare Ltd Reviews in Suffolk (74)

9.5
Cathena Healthcare Ltd has a Group Review Score of 9.5 (9.460) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Cathena Healthcare Ltd must have a Review Score.

Overall Experience

  • 17
  • 3
  • 0
  • 0
  • 0

Date Published

74
13
18
24
50
Review of

Wickham House

from Lorraine J (Daughter of Resident) published on 28 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother joined the home I have visited on many occasions, I always find the staff members and general atmosphere to be extremely welcoming. My mother is happy and content at Wickham House. The management team are beyond helpful, if there are any issues they will call to let you know immediately.
I get a strong impression they really care for the residents. My family are very grateful to the team at Wickham for making my mother's stay a happy and caring one.

Reply from Michelle Medway, Registered Manager at Wickham House

Thank you Lorraine for your kind words, I will pass this on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Oakwood House

from Dawn B (Daughter of Resident) published on 24 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the staff at Oakwood very polite and helpful. I can see that the nurses and the domestic staff are very caring to the residents in general. Mum's room is clean and tidy. Mum's room is always very clean and her clothes are her own not muddled up as I have known in other residences. The new
gardener is amazing and is making the home look very well presented. It's lovely to see this. I am aware of lots of activities for my mum. Sadly Mum has been in bed on one occasion in the morning. It was a shame she was not got up for this as she does like to be involved.

Reply from Michala Hartley-Brown, Manager at Oakwood House

Thank you very much for this positive feedback. I will ensure Mum is involved in all the activities unless she is physically unwell at the time.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Oakwood House

from Sally T (Sister of Resident) published on 16 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are very grateful to the staff at Oakwood House for their kind support for my brother who has complex mental and physical needs.
It's a relief to know that he is in a safe place and being cared for by supportive and caring staff.
They have even given him daily tasks and interests by
purchasing tropical fish and budgerigars for my brother to assist with looking after and he was able to help with the setting up and then managing of the tank etc. This has given him purpose and has helped boost his feeling of self worth.
He often tells us of crafts and other entertainment he has been involved with the members of staff and they do their best to keep him occupied.

Reply from Michala Hartley-Brown, Manager at Oakwood House

Thank you very much for this wonderful feedback. Your brother is a wonderful asset to our home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Oakwood House

from M C (Wife of Resident) published on 4 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident of Oakwood House for nearly four years now. Where have those years gone as Oakwood just feels like our extended home. The management and staff are all so thoughtful and caring. They have patience and spend time with all the residents in their care, however complex needs
are. The activities team work wonders in providing a variety of special days which residents, their families and staff all take part in and enjoy. The garden has improved with a regular gardener who keeps it looking nice for all to enjoy. Oakwood is a happy, caring respectful environment for residents, their family and friends. Words can't express how grateful we are personally and would strongly recommend Oakwood to anyone who has a relative who needs specialist care that the home provides.

Reply from Michala Hartley-Brown, Manager at Oakwood House

Thank you very much for the wonderful review. Integration of residents' families is very important to us and the residents. We always aim for a homely environment where both residents and their relatives feel comfortable and inclusive


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Oakwood House

from F R (Daughter of Resident) published on 2 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father required nursing home care. The Management did everything they could to support a good transition for him. He has received first class care and attention from the nurses, carers and all auxiliary staff working in the nursing home. Our mum also required nursing care, and fortunately, a room
vacancy at Oakwood House meant she was able to be in the same nursing home, close to our dad. The atmosphere in the nursing home is friendly, caring, patient and supportive. Events and activities are planned and enjoyed by residents and their visitors too. My siblings and I, have been delighted to see how well our parents have been cared for, when we visited Oakwood House. I don't live locally and am pleased the communication with the staff at Oakwood House has been excellent when I call (or visit) to get updates on my parents.

Reply from Michala Hartley-Brown, Manager at Oakwood House

Thank you so much for this lovely review. Both your Mum and Dad were a pleasure to care for.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Wickham House

from L G (Wife of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wickham House is a happy place. My husband has settled well. All the staff are smiley and approachable. My husband is cared for well by kind, patient staff. Thank you.

Reply from Michelle Medway, Registered Manager at Wickham House

Thank you for these kind words, I will be certain to pass them on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Oakwood House

from Pauline D (Sister-in-law of Resident) published on 27 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Oakwood House enough. Every member of the staff have welcomed my brother-in-law into the home. Nothing is too much trouble for them and everything is done with a smile. The food served is outstanding and he has gained weight already which he needed. The bedrooms are spacious with ensuite
shower and furnished well. The lounges are bright, spacious and have a welcome decor. The gardens are well tended - my brother-in-law loves to be outside in the fresh air. The staff always welcome me whenever I visit. We are so lucky to have found a home where he is safe, happy and well cared for.

Reply from Michala Hartley-Brown, Manager at Oakwood House

Wow what a wonderful review to read. Thank you so much for putting the time and effort in to writing this review for us. To know we are getting it right and making positive changes to people's lives is the best feeling. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Oakwood House

from J S (Son of Resident) published on 27 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Currently, I feel a great sense of relief when I visit my father in Oakwood House. After only a few visits I can see he is being well cared for, but also looked after in a way that gives him some sense of existence and safeguarding. Compared to a home that we had to 'rescue' him from the whole set-up
at Oakwood seems calm and dignified. From my very first visit, I found the overall vibe to be friendly and welcoming, from all the staff members.

Reply from Michala Hartley-Brown, Manager at Oakwood House

Thank you so much for this wonderful review. To know that you are now happy with the care that your father is getting from Oakwood means a lot to us and is exactly what we aim to achieve.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Oakwood House

from P P (Daughter of Resident) published on 25 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Oakwood House for just over three weeks. Since our initial contact a few months ago, to now, we have been extremely impressed with Oakwood House. All the staff have been so kind and welcoming to my father, and to us all as a family. There is a strong sense of community
within Oakwood House. My father has settled in very well there, the staff have gone above and beyond to ensure that all his complex needs are being met, and continue to do so as his condition sadly deteriorates. Having been cared for at home for several years, it was a heartbreaking decision for my father to be moved into a care home. So it is huge comfort to us as a family to see him being cared for so well at Oakwood House. Thank you.

Reply from Michala Hartley-Brown, Manager at Oakwood House

Thank you so much for this very lovely review. In such a short time your father and family have become a wonderful part of our home. He is an absolute pleaser to care for.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Oakwood House

from J A (Power of Attorney of Resident) published on 24 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

She always appears content and well cared for. She still enjoys her meals and treats and always has enough. The staff all seem to have a good relationship with her, as she does with them. The home itself is clean and well-maintained.

Reply from Michala Hartley-Brown, Manager at Oakwood House

Thank you for taking the time to write this very valued review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Oakwood House

from Elizabeth A (Wife of Resident) published on 23 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The first time I visited Oakwood House, before my husband moved in, I was aware of an atmosphere of calm, kindness, and care. I wasn't mistaken, my husband is in the best place for his complex needs. As a retired nurse, I may have greater insight into my husband's care needs but I've never felt any
concern. Thank you, Oakwood for all you do.

Reply from Michala Hartley-Brown, Manager at Oakwood House

Thank you so much for your heartfelt review. Receiving a review like this from a professional who understands our challenges means a lot to us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Oakwood House

from E F (Sister of Resident) published on 23 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister moved from another care home that was not meeting her needs at all and now has the good fortune to be cared for by Oakwood House. She is very much happier and is enjoying engaging with fellow residents. It is evident that staff are always encouraging her to become increasingly independent
and even though she is reluctant the staff have a positive attitude toward her. I have felt included in the identification of her care needs and desires, I have always felt welcome and the home has a warm and welcoming atmosphere. I would have no hesitation in recommending this home, as a safe and dignified place for meeting a resident's needs.

Reply from Michala Hartley-Brown, Manager at Oakwood House

Thank you very much for this positive review. Your sister has settled in so quickly and brings us lots of laughter. She is a pleasure to care for. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Oakwood House

from Sharon and Maureen B (Daughter of Resident) published on 23 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad is happy in the care home we enjoy going to visit him. Dad is settled after being there for nearly 12 years. I love to see the other residents and love talking to them, overall it's a good home.

Reply from Michala Hartley-Brown, Manager at Oakwood House

Thank you for your positive review. We really appreciate your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Oakwood House

from H R (Sister of Resident) published on 20 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My younger brother has been in Oakwood since 2022 and it was so difficult coming to the decision for him to go to a care facility. However, my concerns and guilt were unfounded as he has settled in really well and is happy in his environment. The carers all love him and treat him like family, and his
well-being is priority to them. The staff stay in touch with me which helps as he is not close by anymore, and it's so hard not to be able to just pop in, so knowing he is well cared for and the fact they message me about him helps a lot.
Apart from the fact that he is no longer around the corner to me, I can now relax knowing that he is happy and thriving as much as he can be.
I am really happy with the relationship I have with Oakwood and would be reluctant now to have him move away from there.

Reply from Michala Hartley-Brown, Manager at Oakwood House

Thank you so much for this heartfelt review. We fully understand how difficult the decision was for you to make and now you have both become a massive part of our bigger family. Your brother brings us much pleasure to care for and we would not be without him, or you!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Oakwood House

from Mel L (Sister of Resident) published on 20 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The entire team at Oakwood have welcomed my sister into what feels like their home.
They are very attentive and caring in every way. They also meet and greet her visitors with the same kindness.
The facilities are very clean, spacious and welcoming.
My sister is very lucky to be in their care.
Thank
you!

Reply from Michala Hartley-Brown, Manager at Oakwood House

Thank you very much for this lovely feedback. Your sister is a pleasure to care for and makes us laugh daily. She has very quickly become a part of our family and we enjoy visits from her very supportive and wonderful sisters.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Chantry House

from Jean H (Wife of Resident) published on 17 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff very kind, caring, polite and helpful. My husband is very well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Chantry House

from P W (Brother of Resident) published on 10 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything was clean. Staff were kind. Showed consideration to patient and visitors too.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Wickham House

from R S (Daughter of Resident) published on 21 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is well looked after, with as much dignity and respect shown to her. It's a pleasure to be able to visit anytime, day or night. The staff show how caring they are by always checking Mum is ok. One staff member in particular is very good with Mum, helps her express herself through activities.

Reply from Michelle Medway, Registered Manager at Wickham House

Thank you for those kind words, I will pass this on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Wickham House

from Olive S (Wife of Resident) published on 5 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Wickham House a very friendly and welcoming place, and wish that my husband could stay there permanently. The staff are always kind and friendly and always make you welcome. I know my husband won't be able to stay there full time, but I hope wherever he goes, it will be as nice as Wickham.
Well
done, and best wishes to you all.

Reply from Michelle Medway, Registered Manager at Wickham House

Thank you for your kind words; I will share them with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Wickham House

from D C (Wife of Resident) published on 22 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visit everyone seems so happy which in turn makes me happy too. Lovely staff, could not be better, always a smile.

Reply from Michelle Medway, Registered Manager at Wickham House

Thank you for your kind words, I will pass this on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Cathena Healthcare Ltd in Essex Cathena Healthcare Ltd in Suffolk

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cathena Healthcare Ltd to verify any information. View our terms and conditions. Cathena Healthcare Ltd has a Platinum Service – more info.