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Care Home Owned by Midway Care Group Ltd in Worcestershire

  • Care Home Owned by Midway Care Group Ltd in Worcestershire

Midway Care Group Ltd Locations in Worcestershire (1)

 

1 Care Home owned by Midway Care Group Ltd in Worcestershire

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Merecroft

Seafield Lane, Alvechurch, Birmingham B48 7HN 

1 review
  • Care Provided
  • Residential
  • Learning Disability
  • Mental Health
  • Younger Adults
  • 9 Rooms

Midway Care Group Ltd Reviews in Worcestershire (1)

Reviews Posted for members of Midway Care Group Ltd

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Review of

Merecroft

from Gary H (Brother of Resident) published on 19 February 2021

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My relative was placed at Merecroft in 2017 and has recently had to move under a safeguarding plan (Jan 2021). As a family we are so relieved she is no longer living there, but she now requires a lot of therapy and health interventions since she has left the service with more behaviours of concern and
complex needs than she has ever had in her life.
None of the care staff you ever speak to have any idea about how to communicate with or support people with autism or learning disabilities, despite the service being advertised as a specialist. Staff leave in drones constantly, they are never consistent and are not given the training they need to support people properly or understand/ manage self-harm or aggression etc. which is dangerous for all involved. The leadership is non-existent and management never investigate concerns properly or get back to you when they say they will - they only try to cover things up.
Personally, I would not trust Midway Care to look after my dog properly!

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