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Care Homes Owned by Arcare Homes Ltd in Merseyside

  • Care Homes Owned by Arcare Homes Ltd in Merseyside

Arcare Homes Ltd Locations in Merseyside (3)

 

3 Care Homes owned by Arcare Homes Ltd in Merseyside

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Woodlands

1/2 Albert Place, The Promenade, Southport PR9 0DT 

1.0 2 reviews
  • Care Provided
  • Residential
  • Learning Disability
  • Physical Disability
  • Mental Health
  • Younger Adults
  • 22 Rooms
Boscobel

1 Preston Road, Southport PR9 9EG 

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 16 Rooms
Edge Hall

21 Knowsley Road, Southport PR9 0HN 

  • Care Provided
  • Residential
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Detention under Mental Health Act
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 14 Rooms

Arcare Homes Ltd Reviews in Merseyside (2)

Reviews Posted for members of Arcare Homes Ltd

Overall Experience

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  • 1

Date Published

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Review of

Woodlands

from A B (Friend of Resident) published on 4 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This place is very poor in every aspect of the care its legally obliged to give. The residents are left unattended in the lounge for long periods. The staff are always sat downstairs out of the way. Vulnerable adults in this care setting have knowledge of front door codes to exit the building unattended.
Certain residents are obviously medicated in excessive levels resulting in withdrawn and somber misdemeanors.

Reply from S RImmer, Care Manager at Woodlands

1. We strive to ensure that all residents receive attentive and compassionate care throughout the day. If there are any instances where this has not been the case, we are committed to investigating and addressing them immediately.
2. Our team works hard to maintain a balance between attending to residents' needs and handling essential behind-the-scenes duties. However, we understand how important it is to be present and accessible, and we will review staff practices to ensure this standard is upheld.
3. Resident safety is paramount, and we follow strict protocols regarding access to and from the facility. If there are concerns about door codes or any potential risks, we will review our procedures to ensure a secure environment for everyone.
4. The administration of medication is always carried out under strict guidelines, from general practitioners, to meet the individual needs of our residents. We value your feedback and would welcome the opportunity to discuss your concerns


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Review of

Woodlands

from Doreen P (Resident) assisted by family/friend published on 4 April 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was welcomed to the home and all the staff were very pleasant and looked after me. I enjoyed my meals there and I have no complaints at all.

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Awards / Recognitions (0)

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