55 Coton Road, Penn, Wolverhampton WV4 5AT
"Excellent staff, very caring, person-centred care, and nice to relatives. The staff help to facilitate nice birthdays and welcome wider…" Read all 63 reviews
Coton House provides a warm and homely environment to ensure residents are helped to feel as comfortable as possible at the home. Every room has a voice intercom to allow carers to help residents at any time. Care assistants are available to provides… Read more about Coton House
Stockwell End, Tettenhall, Wolverhampton WV6 9PH
"My cousin has been a resident at the care home for a number of years. All staff are polite and pleasant to him. He is well looked after and…" Read all 55 reviews
Coton Grange is a newly refurbished care home that has undergone recent modernisation to ensure all accommodation is specially equipped to meet the needs of the home’s residents. Each bedroom that has en-suite facilities includes adapted facilities to… Read more about Coton Grange
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Reply from Rimpi Kaur, Registered Care Manager at Coton Grange
Many thanks for your review, it's been a pleasure looking after your Husband he is settling in. It's also equally a pleasure seeing you at the home and your endless support. We look forward to building our relationship to get positive outcomes for your Husband. Best Wishes, Registered Care Manager.
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Submitted via Postal Card • Report
Reply from Rimpi Kaur, Registered Care Manager at Coton House
Many thanks for your review, it's been a pleasure looking after your mum. You have been valuable and paramount in the support to help get positive outcomes for mum. We look forward to seeing you at the care home. Best Wishes, Registered Care Manager.
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Submitted via Postal Card • Report
Reply from Rimpi Kaur, Registered Care Manager at Coton House
Thank you for your review, it was a pleasure you staying with us at Coton House. We hope you are keeping well. Please visit us any time for a catch up and a cup of tea.
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Reply from Rimpi Kaur, Registered Care Manager at Coton Grange
Thank you for your review, its always a pleasure looking after him. Look forward to seeing you at the home and catching up. We will share your review with all the staff team.
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Submitted via Postal Card • Report
Reply from Rimpi Kaur, Registered Care Manager at Coton Grange
Many thanks for your review of our home. Thank you for all the support you gave us too. We will be sharing your review with all the team.
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Submitted via Postal Card • Report
Reply from Rimpi Kaur, Registered Care Manager at Coton Grange
Thank you for your kind words and feedback. It was an absolute pleasure looking after mum, we miss her dearly. Send our love to all the family, please pop in to see us.
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Submitted via Postal Card • Report
Reply from Rimpi Kaur, Registered Care Manager at Coton House
Hi, Many thanks for your feedback of the service. We endeavour to continue to improve the service and all feedback is welcome. We currently have a rolling renovation programme at the home which we are currently working on. We have already decorated and refurbished the facilities in areas however we look forward to showing you all the continued improvements we make. Look forward to seeing you soon. Kind regards, Registered Care Manager
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Reply from Rimpi Kaur, Registered Care Manager at Coton House
Thank you for your review, we will share your feedback with the team. We are always continually improving and taking feedback on board! The clay modelling was a massive success. Look out for more activities we will have on offer and join in with us! Best Wishes.
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Submitted via Postal Card • Report
Reply from Rimpi Kaur, Registered Care Manager at Coton House
Thank you for your review and feedback for our team. We will share this with all and we are also ever so grateful for your support to support us to look after your sister. Best Wishes
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Submitted via Postal Card • Report
Reply from Rimpi Kaur, Registered Care Manager at Coton House
Thank you so much for your kind words, we will share them with the team. Your stepfather is a pleasure to look after, and we also feel very supported by you as a family in taking care of him to provide him the person-centered care he deserves. Thank you for everything you do for us too. Kind regards.
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Submitted via Website • Report
Reply from Rimpi Kaur, Registered Care Manager at Coton House
Thank you for your feedback and kind words- we will be sure to share with the whole team. Mum is an absolute pleasure to look after, equally, you have been very supportive and fundamental to us in supporting your mum with her changing needs. We have built a great rapport together and we value your input and support in ensuring mum's care requirements are person-centred. We look forward to seeing you soon, and hope you have been keeping well. Kind regards, Rimpi Kaur
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Submitted via Postal Card • Report
Reply from Rimpi Kaur, Registered Care Manager at Coton House
Thank you for your feedback and kind words. We will share this with the team. Please do not hesitate to join us for future events and pop around for a cup of tea. Was a pleasure looking after Mum, we will miss her! All the best to her at home. Kind regards.
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Reply from Rimpi K, General Manager at Coton Grange
Many thank for the positive review. Very much appreciated, will share it with the team. Regards.
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Submitted via Postal Card • Report
Reply from Rimpi K, General Manager at Coton House
Thank you for the positive feedback, Barry. Very much appreciated, and will be shared with the team. Kind regards.
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Reply from Louise, Manager at Coton House
Thank you for the feedback Jass, we shall share it with the team.
Regards.
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Reply from Rimpi K, Manager at Coton House
Thank you so much for this positive feedback Debbie. I shall share with the team. Take care.
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Submitted via Postal Card • Report
Reply from Bal Kular, General Manager at Coton House
Thank you for your feed back D Z.
Will pass on the comments to all the staff.
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Submitted via Postal Card • Report
Reply from Bal Kular, General Manager at Coton House
Thank you very much for the review and feedback - appreciated.
Kind regards.
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Submitted via Postal Card • Report
Reply from Bal Kular, General Manager at Coton House
Thank you Elaine - your feedback is very important to us.
Kind regards.
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Submitted via Website • Report
Reply from Bal Kular, General Manager at Coton House
Thank you - appreciate the feedback.
Regards
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