Care Homes Owned by St Philips Care Group in Durham

9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by St Philips Care Group in Durham

Only the locations & reviews in Durham for St Philips Care Group are showing below.

View the details of all 33 locations (with 871 reviews) owned by St Philips Care Group

St Philips Care Group Locations in Durham (2)

 

2 Care Homes owned by St Philips Care Group in Durham

Sort by:
Bowburn Care Centre

Durham Road, Bowburn, Durham DH6 5AT 

9.8 51 reviews
"My friend is so happy in bowburn, joins in the activity's, The home is clean fresh smelling and the staff I have met are lovely. As you…"   Read all 51 reviews
Location Type Care Home

Bowburn Care Home, formally Morgan House in the former Northumbrian mining village of Bowburn, is a new purpose-built care home for older people. There are easy road links to nearby Durham city centre. The care home, which specialises in residential… Read more about Bowburn Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 80 Rooms from £1,040 / week
Chilton Care Centre

Durham Road, Chilton, Ferryhill DL17 0EX 

9.7 71 reviews
"My mother has been in the home since February 2025. She ahs settled well. The home gives her everything she needs. The manager welcomed her…"   Read all 71 reviews
Location Type Care Home

Chilton Care Centre is in the former mining village of Chilton and the Mainsforth Collieries. The purpose-built care centre specialises in residential and dementia care for older people. There are 22 bedrooms upstairs and 18 bedrooms downstairs,… Read more about Chilton Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 40 Rooms from £1,134 / week

St Philips Care Group Reviews in Durham (122)

9.3
St Philips Care Group has a Group Review Score of 9.3 (9.285) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to St Philips Care Group must have a Review Score.

Overall Experience

  • 16
  • 4
  • 0
  • 0
  • 0

Date Published

122
26
29
61
61
Review of

Chilton Care Centre

from M D (Daughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I have found the staff very friendly and attentive to my mothers needs. Always displaying patience and understanding with my mother. The staff members try their best to encourage mum to interact with other residents and members of staff to help build bonds. Overall very impressed with Chilton Care Centre.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Chilton Care Centre

from Fredrick D (Brother of Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Great staff and a safe secure home for my brother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Chilton Care Centre

from L B (Daughter of Resident) published on 9 April 2025
Overall Experience  Overall Experience 4.0 out of 5

My mam went into the care home in October 2024. Staff were in the foyer to welcome her and myself. They were friendly and there is always a friendly atmosphere. Since then they have always made sure that her needs are met and that she was settled and comfortable in her new surroundings and home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Chilton Care Centre

from K H (Son-in-law of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Great care home and service staff always polite and helpful. Highly recommend to others.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Chilton Care Centre

from Janine A (Daughter of Resident) published on 7 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the home since February 2025. She ahs settled well. The home gives her everything she needs. The manager welcomed her on her first day. She enjoys the activities and always praises the staff. While visiting at different times of the day I have found all staff pleasant and helpful.
The home is spotlessly clean and everyone seems quite at home here. All in all a good choice.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Chilton Care Centre

from J N (Daughter of Resident) published on 7 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Excellent care provided by very dedicated staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Chilton Care Centre

from Jane G (Daughter of Resident) published on 7 April 2025
Overall Experience  Overall Experience 5.0 out of 5

A joyful experience of visiting my mother. The staff are very helpful and kind to both my family and particularly my mother, they not only provide a fantastic care package but they entertainment on to keep the residents occupied. The food is of a very high standard. I personally am very grateful to
all of the staff for the care and compassion shown to not only my mother but the whole family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Chilton Care Centre

from E R (Daughter of Resident) published on 7 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Went in to visit mam, she was sat with other residents having a cup of tea, one of the carers said 'we have a lovely video of your mam dancing with one of the carers' just the two of them sharing a joke and a dance. It was lovely to see. This shows me she was happy. She has a good relationship with
the carers and she was relaxed enough that her personality came through. Personally it brings peace of mind knowing shes in good hands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Chilton Care Centre

from Angela T (Stepdaughter of Resident) published on 7 April 2025
Overall Experience  Overall Experience 4.0 out of 5

I find the home to be clean with good care and support. Friendly staff and the residents are well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Chilton Care Centre

from Elaine E (Daughter of Resident) published on 7 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Our mam has the best care and she loves being in Chilton Care home and is settled there and she wishes for any care to be done in the care home and does not want to go into the hospital unless absolutely necessary as she is very scared of hospitals and feels more confortable in Chilton Care Home. The
staff are excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Chilton Care Centre

from Andrea H (Daughter of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Excellent staff nothing is ever a bother always on hand to help. The facilities are brilliant they go out of their way to help you. 1 of the best care homes I've been to visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Chilton Care Centre

from S K (Daughter of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Staff are always very helpful and inform us regularly with any updates. There are lots of activities to help keep the residents engaged. We are always welcomed warmly by all staff every time we visit. The staff always go above and beyond for mam and all of our family, we are extremely pleased with her
care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Chilton Care Centre

from Tony W (Son of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The care and professional support given to my father is second to none. He has never been as settled and content for a long time. Thank you from the bottom of our hearts.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Chilton Care Centre

from K W (Daughter of Resident) published on 4 April 2025
Overall Experience  Overall Experience 4.0 out of 5

The care staff are always very welcoming and appear happy at their work. The communication is good and always keep family's informed of health situations. I think staff would greatly benefit from more training regarding denture care and skin care/maintaining health skin. The staff are always happy to
help and appear kind and nurturing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Chilton Care Centre

from S M (Son of Resident) published on 3 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Decent care home overall but seems to be understaffed at times. This impacts residents and staff alike, especially if people are unwell and cannot make it into work.

Reply from Maxine Smith, Manager at Chilton Care Centre

Thankyou for your kind review i will pass it on to the staff who will appreciate the kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Chilton Care Centre

from Edie P (Friend of Resident) published on 3 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I visit most days and I find the staff very helpful and go above and beyond to see to all needs required. I cannot fault any of them, everyone is well looked after.

Reply from Maxine Smith, Manager at Chilton Care Centre

thankyou for your lovely review I will pass on to the staff who will appreciate the comments


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Chilton Care Centre

from I M (Son of Resident) published on 3 April 2025
Overall Experience  Overall Experience 5.0 out of 5

All staff are so caring and helpful.

Reply from Maxine Smith, Manager at Chilton Care Centre

thankyou fr such a kind review i will be sure to pass on to the staff


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Chilton Care Centre

from Julie L (Daughter of Resident) published on 3 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Lovely care centre. Staff are always friendly. Excellent service throughout the care centre. I would recommend this care centre to my friends who have elderly parents. Its a piece of mind to know my parent is getting looked after with all her needs.

Reply from Maxine Smith, Manager at Chilton Care Centre

thankyou kindly for a lovely review i will be sure to pass on to the staff


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Chilton Care Centre

from Dawn C (Daughter of Resident) published on 3 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Excellent home, looks after mam well, cleanliness second to none, friendly, comfortable and meals excellent. Mam always has a choice of meal. Staff very helpful. Always listen and feel I can leave mam and she is getting well looked after.

Reply from Maxine Smith, Manager at Chilton Care Centre

thankyou for your very kind review i will be sure to pass on to the staff


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Chilton Care Centre

from Peter F (Son-in-law of Resident) published on 2 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Absolutely outstanding all the staff. Very highly recommend.

Reply from Maxine Smith, Manager at Chilton Care Centre

Thankyou for your kind review the staff work extremely hard and will appreciate the comments


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Loading...

Awards / Recognitions (2)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading