Care Home Owned by St Philips Care Group in Fife

9.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by St Philips Care Group in Fife

Only the locations & reviews in Fife for St Philips Care Group are showing below.

View the details of all 33 locations (with 848 reviews) owned by St Philips Care Group

St Philips Care Group Locations in Fife (1)

 

1 Care Home owned by St Philips Care Group in Fife

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Leys Park Care Home

80 Leys Park Road, Dunfermline KY12 0AB 

9.0 28 reviews
"As a family we are delighted with the care out father receives from all the staff. He is treated with dignity and compassion.…"   Read all 28 reviews
Location Type Care Home

For the last 20 years Leys Park has been dedicated to the care of older people. Set in large grounds, Leys Park has an enclosed garden with an area specifically designed for the home by the Prince’s Trust. Once the Northern Hospital in Dunfermline,… Read more about Leys Park Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 66 Rooms from £1,538 / week

St Philips Care Group Reviews in Fife (28)

9.3
St Philips Care Group has a Group Review Score of 9.3 (9.293) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to St Philips Care Group must have a Review Score.

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Review of

Leys Park Care Home

from G S (Son of Resident) published on 16 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Very professionally staffed, a homely care home.

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Review of

Leys Park Care Home

from Patricia C (Sister of Resident) published on 16 December 2024
Overall Experience  Overall Experience 4.0 out of 5

Very good care given to residents and care given with patience and love. This home has developed into a place of very good care and attention given to residents.

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Review of

Leys Park Care Home

from Mark B (Son of Resident) published on 16 December 2024
Overall Experience  Overall Experience 5.0 out of 5

As a family we are delighted with the care out father receives from all the staff. He is treated with dignity and compassion.

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Review of

Leys Park Care Home

from S M (Sister-in-law of Resident) published on 13 December 2024
Overall Experience  Overall Experience 5.0 out of 5

The staff at Leys Park know my sister-in-law well and are very good at working out what she needs and wants (she is unable to verbalise her needs). The staff are very caring and responsive to her needs.

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Review of

Leys Park Care Home

from M G (Daughter of Resident) published on 12 December 2024
Overall Experience  Overall Experience 5.0 out of 5

Leys Park Care Home is clean and well-maintained.
Staff are very helpful and friendly. The cleanliness of the home is excellent.
Nothing is any trouble, all staff members are on first-name terms with the family.

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Review of

Leys Park Care Home

from D H (Wife of Resident) published on 25 November 2024
Overall Experience  Overall Experience 5.0 out of 5

All staff are very helpful and if I have any concerns they help to resolve my concerns.

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Review of

Leys Park Care Home

from Elizabeth W (Daughter of Resident) published on 13 March 2024
Overall Experience  Overall Experience 5.0 out of 5

My mum was in the dementia area, she went there after falling at home she was in there for nearly two years they were good with my mum and the staff were brilliant could not fault the manager for how lovely and friendly she is. I would like to thank you for looking after my mum.

Reply from Stephanie Brookes-Kent, Recruiter Manager at Leys Park Care Home

Thank you so much for your review, we really appreciate the feedback and we will be passing on your comments to the team!


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Review of

Leys Park Care Home

from Alice D (Daughter of Resident) published on 30 January 2024
Overall Experience  Overall Experience 3.0 out of 5

Since the recent takeover of management, I noticed an improvement in the mood and atmosphere, in general, around the home. There have been better communication between staff and relatives, steps are being made to re-train staff on a key day-to-day basis, roles to achieve a good standard in caregiving
and important day-to-day filling in all information for residents' files.
For too long, important, basic training had been let slip - signs of improvement now.

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Review of

Leys Park Care Home

from D H (Nephew of Resident) published on 13 July 2023
Overall Experience  Overall Experience 5.0 out of 5

Although this was my first visit to see my aunt, who has only been a resident for three weeks, I got a good feeling about the place. The staff were friendly and very good with the residents. The bits of the home I saw were clean and tidy. The management team were very helpful and answered all my questions.
I was extremely pleased to hear that my aunt had already been taken out to enjoy the sun at a nearby park. Although it's early days, I hope things remain this good.

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Review of

Leys Park Care Home

from S H (Daughter of Resident) published on 30 June 2023
Overall Experience  Overall Experience 5.0 out of 5

My dad has Alzheimer's and is doubly incontinent and in a wheelchair. The staff and management at Leys Park have always treated him with respect and dignity. Since the home activities and recreational programme has been improved my dad has been enjoying life more. He is taken out on excursions in the
mini-bus and joins in with the art and physical games even if it's just throwing a beach ball to another resident. The food at Leys Park has also greatly improved since the new chef started and my dad has managed to put on some weight. He has started talking again and can even manage a joke now and then. All down to the dedicated staff.

Reply from Angela Parnell, Senior Home Manager at Leys Park Care Home

Thank you so much for your kind words of encouragement. We are so happy that you are pleased with the support and care your Father receives and will continue to endeavour to deliver the highest standard of care that we can. It is a privilege to support him and hope that he continues to enjoy our programme of activities and outings within his community.


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Review of

Leys Park Care Home

from James C (Husband of Resident) published on 19 June 2023
Overall Experience  Overall Experience 5.0 out of 5

My wife was diagnosed with Alzheimer's and vascular dementia and admitted to Leys Park Care Home in March 2022. This was a traumatic time for me so my two daughters had taken on the task of vetting the choice of care homes in Dunfermline. They only needed their first visit which was to Leys Park. As
a family, we're all believers in people over buildings and the dedication and professionalism of all staff members they encountered was evidence of a caring environment that would be ideal for mum. We are not naive. The world was beginning to emerge from the darkness that was covid. Leys Park and all those working inside were on their knees but benefitting from a management team who obviously cared. It's an old building with old rooms but the building was warm and the ensuite rooms were clean and comfortable.


The rooms are now gradually being refurbished and staffing levels are being addressed. My wife has been given the opportunity to embrace her dementia. The programme of crafts, music, exercise, and outdoor activities are underpinned by great carers who are now our extended family. We have every faith in the quality of service and care at Leys Park.


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Review of

Leys Park Care Home

from Louise B (Daughter of Resident) published on 17 June 2023
Overall Experience  Overall Experience 5.0 out of 5

We are delighted with how well our dad has settled here. He is so happy and relaxed. The staff have been kind, patient and understanding with him. They engage well with him and ensure his needs are met and we are grateful for this. We were so worried about putting him into a care home but our fears
have been put to rest.

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Review of

Leys Park Care Home

from Margaret L (Sister of Resident) published on 30 May 2023
Overall Experience  Overall Experience 5.0 out of 5

My brother was happy and well looked after in Leys Park Care Home. I visited him every two weeks and he always seemed comfortable and well fed. He was clean and well dressed.

Reply from Angela Parnell, Senior Home Manager at Leys Park Care Home

Thank you so much for reviewing our service. We are so pleased that you were happy with the care and support received. It was an absolute pleasure to look after your brother and he is a huge loss to the community and our team here at Leys Park.


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Review of

Leys Park Care Home

from G S (Nephew of Resident) published on 26 April 2023
Overall Experience  Overall Experience 1.0 out of 5

My uncle was moved 3 times. Every time I have visited I have had to change my uncle - the downstairs is horrible, rich and poor rooms - from tiny rooms to massive rooms with en suites for the rich. My uncle's dementia has got worse and I believe it’s the management's lack of ability to communicate and
help her staff. The management only cares about receiving a better improvement status (the care home is under improvement status for food and hygiene). I am requesting my uncle moves. Do not use this home, it’s the worst in Fife.

Reply from Angela Parnell, Senior Home Manager at Leys Park Care Home

Thank you for your review. We take the safety of our residents very seriously and as you are aware this prompted the need for two internal moves within the units, all of which were discussed after the initial safety steps were taken.
We are currently undertaking a massive project of refurbishment and this includes knocking some of our smaller rooms together into larger rooms therefore decreasing the capacity of the home but making the living space for the residents much better.
With this in mind we offer two room rates and these are based on dependent need, not financial status and as such fall into Residential or Nursing room rates, many of whom are council funded placements.
We were subject to an inspection last year and are no longer on an Improvement Notice, and any information pertaining to our current grades is available to the public by visiting the Care Inspectorate website. Thank you again for your comments.


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Review of

Leys Park Care Home

from Lorraine L (Daughter of Resident) published on 18 April 2023
Overall Experience  Overall Experience 1.0 out of 5

Absolutely appalling care my mother received as a dementia patient. Very rude staff. The day my mother passed away I had to search all over the home for a member of staff to let them know my mother had passed. Not clean at all, broken sink in her room was taped up with black tape. The standard of care
very very poor, would never ever put another family member in there.

Reply from Angela Parnell, Senior Home Manager at Leys Park Care Home

We are sorry to hear you have a concern with the care provided. We take complaints with regard to care very seriously and would welcome an opportunity to discuss this with you personally. If you would like to contact our Senior Home Manager directly she will endeavour to support your concerns.


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Review of

Leys Park Care Home

from A F (Ex Family Member) published on 22 March 2022
Overall Experience  Overall Experience 1.0 out of 5

I had to take Mum out immediately due to serious concerns about care she was receiving after family spent two days with Mum when she took ill. Unfortunately Mum passed away at my home two weeks later. Hospital at home explained to us she had recently suffered some form of attack to her heart. Concerns
were given to the owners of the care home, St Philips, and investigation took place. I have a letter from them with the results of their investigation which has confirmed a couple of nurses in the care home were not confident in using new system that was in place which held residents' medical details. As a result, those nurses would possibly not know everyone’s full medical needs. Letter also confirmed other details we had concerns with. Care commission recently done inspection, put change request in place for home and date for completion. None of these were met and date extended. Please check care commission reports. No apology given to family. Disgraceful.

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Review of

Leys Park Care Home

from Katie A (Daughter of Resident) published on 20 January 2022
Overall Experience  Overall Experience 5.0 out of 5

My dad was in Ley's Park (dementia) for a few years and always received first-class care and attention. They always kept in contact and the carers and nurses were lovely. My dad was pretty difficult to deal with (very independent, and often aggressive) but the carers tapped into his character and developed
a great relationship with him. I cannot express my thanks enough.

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Review of

Leys Park Care Home

from Rosemary P (Wife of Resident) published on 15 October 2021
Overall Experience  Overall Experience 5.0 out of 5

My husband has been in respite twice in the last 2 years, both times in Leys Park. The first time he was in for 2 weeks and at that time, the building needed a lot of work done on it. But that wasn't important to me. The main thing was the care of my husband. And for that, I simply cannot praise them
enough. From carers to nurses, each was fantastic. Patient, attentive to each resident's needs and their family/friends. Always had time to answer my questions and made me feel welcome each time I visited. I have never met the manager but my social worker thinks a lot of her and that is good enough for me. The second time my husband was in, just 4 weeks ago, his Dementia had become much worse. He was rude and accused the carers of all sorts. But none of it was true and I can only admire how they all coped with him. It is the only home I will be happy to place my husband in when the time comes. As I know we will both be looked after. And so will our wee dog who loves them all. A really lovely nursing home.

Reply from Angela Parnell, Senior Home Manager at Leys Park Care Home

Thank you so much, Rosemary, we did meet briefly two years ago at the first assessment and I'm sorry I wasn't here when your husband was staying with us recently. I'm so pleased he enjoyed his time with us and that this helped with your own respite. If we can be of service in the future, please do not hesitate to get in touch. Kind regards, Angela


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Review of

Leys Park Care Home

from Donna C (Daughter of Resident) published on 17 March 2021
Overall Experience  Overall Experience 5.0 out of 5

We were made aware my mum could no longer live at home and had to find a care home for Mum within a few days. We didn’t have any choice as we were in the middle of lockdown. I was very nervous as we knew nothing regarding Leys Park and she was admitted on a six week trial period. The staff were amazing
with Mum and she settled very quickly. She has a great connection with most of the staff and I’m sure she will be quite demanding. After the six week period we didn’t even consider moving Mum as she is happy and has never requested to go home. The staff have a great connection with the residents and always go above and beyond, we could not thank them enough. Even when my dad passed away the support she got from staff reassured us all. I would highly recommend this care facility to family and friends.

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Review of

Leys Park Care Home

from S P (Daughter of Resident) published on 9 September 2020
Overall Experience  Overall Experience 4.0 out of 5

The staff are doing a great job of looking after our mum. The staff have shown true care/commitment to their residents, especially during the last few months (Covid). Friendly atmosphere when you walk into Leys Park. Lots of activities arranged for residents as well as guest singers and musicians. It's
an old building but updating and improvements are ongoing. What has been updated looks fabulous. Have had a couple of issues, however, these were dealt with appropriately by management. Well done and thank you, Leys Park.

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Awards / Recognitions (2)

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