Only the locations & reviews in Worcestershire for Rotherwood Group are showing below.
View the details of all 8 locations (with 437 reviews) owned by Rotherwood Group
Blackfriars Avenue, Droitwich WR9 8DR
"From the very first day that mum was here she seemed happy and relaxed. She had some health problems including some falls when she was in…" Read all 77 reviews
Discover the epitome of exceptional care at Dorset House, where the professional team provides round-the-clock support and compassion. Nestled in the heart of Droitwich Spa, the home's convenient location offers easy access to local amenities, all under… Read more about Dorset House Nursing Home
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Reply from Karen Johnson, Home Manager at Dorset House Nursing Home
Thank you so much for taking the time to review Dorset House. We pride ourselves on delivering the highest standard of care and compassion to all our residents and I couldn't be more proud to hear that you are happy with the care your sister in law is receiving!
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Reply from Karen Johnson, Home Manager at Dorset House Nursing Home
Thank you for choosing Dorset House, we are delighted to hear you rate us 5 stars - Thanks for the lovely review!
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Reply from Karen Johnson, Home Manager at Dorset House Nursing Home
Thank you so much for taking the time to leave Dorset House a 5 star review. I will share your kind words with the team who will be delighted to hear that your husband has settled and that you are also feeling supported. We will continue to treat you both with an abundance of love, respect and patience whilst supporting you however we can. Thank you again for choosing Dorset House Nursing Home!
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Submitted via Postal Card • Report
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home
Thank you so much for your wonderful 5-star review of Dorset House. We are thrilled to hear that your father is having a lovely time and feels well cared for by our team. Our staff takes great pride in creating a warm and welcoming environment where every resident feels at home, and it's heartening to know that their efforts have positively impacted your father's experience. We deeply appreciate your kind words about our caring staff and their dedication to addressing any concerns. We will share your feedback with the team, as it will surely inspire them to continue providing the highest level of care. Again, Thank you for your lovely review and for trusting us with your father's care.
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Submitted via Postal Card • Report
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home
Thank you so much for your kind words. Were delighted to hear that your dad is settling in well and that you find Dorset House comforting and warm. Knowing he is happy here is wonderful, as his well-being is our top priority. We look forward to supporting him and ensuring he feels right at home.
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Submitted via Postal Card • Report
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home
Thank you so much for your wonderful 5-star review! We are delighted to hear that you find Dorset House to be a lovely care home and that your mum is very settled here. Our team works tirelessly to ensure all our residents feel comfortable and at home, and it's fantastic to know their hard work is appreciated. We're also pleased to hear that you enjoy our food and kitchen staff, as well as our entertainment offerings. Providing nutritious meals and engaging activities are key components of our care, and your positive feedback encourages us to keep striving for excellence. Thank you once again for your kind words.
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Reply from Karen Johnson, Home Manager at Dorset House Nursing Home
Thank you for your heartwarming 5-star review! We are honoured that you chose Dorset House again, after the care your aged aunt received many years ago. It means a lot to us to know that you have been very pleased with the care your wife has had. Our team is dedicated to maintaining the highest standards of care, and it's incredibly rewarding to hear such positive feedback from families who entrust us with their loved ones. If there is anything more we can do for you or your wife, please don't hesitate to reach out.
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Submitted via Postal Card • Report
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home
Thank you so much for sharing your wonderful experience at Dorset House Nursing Home. We are truly honoured to have been a part of your father's journey for the past few years and are delighted to hear that he is happy and has built lovely relationships with our staff. Celebrating your father's upcoming 100th birthday is a significant milestone, and we are thrilled to be able to accommodate and support you in hosting a special party for him. It brings us great joy to see our residents and their families come together to celebrate such memorable occasions. Thank you again for choosing Dorset House Nursing Home, and we wish your father a very happy 100th birthday!
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Submitted via Postal Card • Report
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home
Thank you very much for your kind words and for taking the time to share your experience with Dorset House! We are thrilled to hear that you are very pleased with all aspects of your mother's care with us. Our dedicated staff and management work tirelessly to provide the highest standard of care, and it is truly rewarding to know that their efforts have made a positive impact on your family's experience. Your feedback is invaluable to us, and we are grateful for the opportunity to care for your mother. Please don't hesitate to reach out if there is anything more we can do to enhance her experience or support your family in any way. Thank you again for choosing Dorset House. We look forward to continuing to serve you and your family with excellence.
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Submitted via Postal Card • Report
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home
Thank you so much for sharing your mum's wonderful experience at Dorset House in this lovely 5-star review! Providing compassionate and diligent care for our residents' medical needs is a top priority and we're delighted that your mum feels well looked after. It's fantastic to hear that she enjoys the meals we provide. Our staff take pride in getting to know each resident personally and we're pleased that they take the time to chat with your mum with both humour and respect. Thank you for entrusting us with your mum's care and we look forward to continuing to provide her with the best possible experience at Dorset House.
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Submitted via Postal Card • Report
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home
Thank you so much for your glowing review of Dorset House! We are delighted to hear that you find our home to be excellent in terms of care, facilities, and grounds. Maintaining a spotlessly clean and well-cared-for environment is a top priority for us. Our dedicated staff are committed to providing excellent, kind, and understanding care. It's heartening to know that you appreciate our friendly and welcoming atmosphere, which aims to alleviate the pressure and concerns of both residents and their families. Your recognition of our food, care, and activities means a lot to us. We are grateful for the trust you've placed in us to care for your husband. Thank you for choosing Dorset House.
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Submitted via Postal Card • Report
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home
Thank you so much for taking the time to share your positive experience at Dorset House. We are delighted to hear that you find our home lovely and appreciate our excellent location and care.
It's truly heartening to know that our efforts in providing a comfortable and caring environment are being recognised. We understand the importance of both the physical setting and the quality of care in enhancing the overall well-being of our residents, and we're thrilled that you feel positive about both aspects.
Your recommendation means a lot to us, and we are grateful for your trust in Dorset House. We will continue to strive for excellence in all aspects of our service, ensuring that every resident feels at home and receives the highest standard of care.
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Submitted via Postal Card • Report
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home
Thank you for taking the time to share your experience at Dorset House. We are delighted to hear that your first week with us has been a positive and welcoming one. It warms our hearts to know that you have felt at home and that the incredible people you've met here have made a difference in your well-being. At Dorset House, we strive to create a warm and supportive environment where every resident feels valued and cared for. We understand that transitions can be challenging, and we are happy to hear that you are already starting to feel better. Your kind words serve as a great source of motivation for our team. We are here to support you every step of the way on your journey toward improved well-being and comfort. If there's anything specific you need or if there are ways we can enhance your experience further, please don't hesitate to let us know.
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Submitted via Postal Card • Report
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home
Thank you so much for taking the time to share your wonderful 5-star review of Dorset House! We are absolutely delighted to hear that your nan is happy and settled in our care home. Ensuring the well-being and contentment of our residents is our top priority, and it warms our hearts to know that we are succeeding in this regard.
We appreciate your kind words about our clean and welcoming environment. Our dedicated staff works hard to maintain a comfortable and hygienic atmosphere for everyone. It's also heartening to learn that you found our team to be nice and helpful. We believe in providing not just professional care but also genuine warmth and support to all our residents and their families.
Your gratitude means a lot to us, and we will certainly pass on your thanks to our staff.
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Submitted via Postal Card • Report
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home
Thank you so much for taking the time to leave this 5-star review for Dorset House. We are absolutely delighted to hear about your positive experience and your kind words mean the world to us.
It warms our hearts to know that you found our staff to be very friendly and professional. Our team is deeply dedicated to providing the highest level of care, and your recognition of their efforts is truly appreciated.
We take great pride in our facilities and are thrilled to hear that you found them excellent. Our culinary team works hard to ensure that our residents enjoy delicious meals, and we're pleased to hear that you found the food to be very good with a first-class choice.
The cleanliness, tidiness, and brightness of our rooms are essential elements of creating a comfortable and inviting living space for our residents. We're delighted that you had a pleasant view of the garden from your room.
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Submitted via Postal Card • Report
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home
Thank you so much for taking the time to share your feedback for Dorset House Nursing Home. It is our utmost priority to ensure that all our residents feel comfortable, safe, and well-cared for, and your positive review is a testament to our dedication. We are fortunate to have a team of compassionate and skilled staff members who work tirelessly to make our care home a welcoming and nurturing environment.
Your satisfaction and happiness mean the world to us, and we are here to continue providing the highest level of care and support to you or your loved one.
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Submitted via Postal Card • Report
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home
Thank you so much for taking the time to leave a five star review for Dorset House. We greatly appreciate your kind words and feedback about your visits to your friend at our home. We're delighted to hear that you found our staff to be very friendly. Creating a warm and welcoming atmosphere is something we take great pride in, and we're thrilled that you had a positive experience during your visits.
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Reply from Karen Johnson, Home Manager at Dorset House Nursing Home
Thank you so much for taking the time to share your experience at Dorset House Nursing Home! We greatly appreciate your heartfelt 5-star review.
It warms our hearts to hear that you are pleased with the care your husband is receiving at our nursing home.
Knowing that you feel confident in choosing Dorset House brings us immense satisfaction. Our dedicated manager and staff prioritise not only the well-being of our residents but also the comfort and support of their families. Your kind words about our team's support and kindness mean the world to us.
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Submitted via Postal Card • Report
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home
Thank you so much for sharing your heartfelt feedback and giving Dorset House a 5-star review. We are truly delighted to hear about your positive experience with our care and support for your father.
We understand that entrusting the care of a loved one to others can be an incredibly difficult decision, and we are honoured that you chose Dorset House. Our dedicated team strives to provide the highest standard of care and your kind words validate our efforts.
It brings us immense joy to know that your father is happy and settled in our facility. We believe that the happiness and well-being of our residents are paramount, and seeing your dad content gives us great satisfaction.
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