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Care Homes Owned by Herefordshire Care Homes

9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Herefordshire Care Homes
Karen Rogers, the homes’ owner, holds a Masters Degree in the management of health & Social Care services from the University of Birmingham. Prior to owning Herefordshire Care Homes, Karen spent several years inspecting care homes, specialising in raising standards, as well as advising the Department of Health on regulatory policy for care homes.

Herefordshire Care Homes stands as the culmination of her career in health and social care and the personal vision that has grown from it: a belief that a care home must be a positive life experience, focusing on quality of life and dignity for older people.

Five homes are rated as 'Outstanding' the highest percentage of homes rated "Outstanding " in England and placing them in the top 1 per cent in England and the only care homes in Herefordshire that has achieved this standard of care.

Herefordshire Care Homes Locations (6)

 

6 Care Homes owned by Herefordshire Care Homes

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Coldwells House

Coldwells Rd, Holmer, Herefordshire, Hereford HR1 1LH 

9.9 91 reviews
"The team at Coldwells was caring, attentive and proactive in their care of my mum over the last 22 months. The management team were…"   Read all 91 reviews
Location Type Care Home

Coldwells House has once again been rated "Outstanding" by the CQC (July 2023). Providing Outstanding care to older people including specialist provision for people living with dementia and people with physical disabilities. Coldwell's House has… Read more about Coldwells House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 41 Rooms from £900 / week
Charnwood Country Residence

Much Dewchurch, Hereford HR2 8DL 

9.9 93 reviews
"My friend has been at Charnwood for 2 and a half years, has a lovely en suite room that is always clean and tidy. There is a warm,…"   Read all 93 reviews
Location Type Care Home

Charnwood Country Residence is rated "OUTSTANDING" by the CQC. Located in the scenic landscape surrounding Much Dewchurch, Charnwood Country Residence is an Edwardian property that has been extended and upgraded to provide state-of-the-art dementia… Read more about Charnwood Country Residence

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Mental Health
  • Sensory Impairment
  • 27 Rooms from £900 / week
Highwell House Nursing & Residential Care

32 Highwell Lane, Bromyard, Bromyard HR7 4DG 

9.9 104 reviews
"I have found Highwell House Nursing & Residential Care to be a very friendly establishment. There is a good atmosphere at Highwell and the…"   Read all 104 reviews
Location Type Care Home

Highwell House Nursing is proud to have once again been rated "Outstanding" by the CQC (July 2023).The home is situated in the picturesque market town of Bromyard enjoying fabulous views over the Froome valley. The home is proud of its local reputation… Read more about Highwell House Nursing & Residential Care

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 34 Rooms from £1,100 / week
Dulas Court

Dulas, Ewyas Harold, Hereford HR2 0HL 

9.9 87 reviews
"We approached Dulas Court looking for 2 weeks respite for my dad to give mum a rest. After seeing how tired mum was, the manager pulled out…"   Read all 87 reviews
Location Type Care Home

Dulas Court is set amongst outstanding gardens and is a beautiful stately home tailored to the needs of older people, while also being appropriate for residents living with physical disabilities. The care home supports the surrounding community in… Read more about Dulas Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 31 Rooms from £900 / week
Hazelhurst Nursing Home

Bishopswood, Ross-on-Wye HR9 5QX 

9.9 58 reviews
"My dear friend is so loved and well cared for at Hazelhurst Nursing Home, what more could one want? The staff are incredibly kind,…"   Read all 58 reviews
Location Type Care Home

Hazelhurst Nursing Home is rated OUTSTANDING by the CQC (February 2020). The 18th Century period house is set in beautiful accessible grounds in the Herefordshire countryside with stunning views surrounding the home. The luxurious and spacious en-suite… Read more about Hazelhurst Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 56 Rooms from £1,200 / week
Whitegates

25 Hereford Road, Bromyard, Bromyard HR7 4ES 

9.8 66 reviews
"Recently, I had the pleasure of visiting my friend at Whitegates, and was so impressed by how much he had achieved. If I needed somewhere…"   Read all 66 reviews
Location Type Care Home

Whitegates Care Home is rated "Outstanding" by the CQC (July 2023) and is situated in the pretty market town of Bromyard and provides friendly and professional care for older, frail residents with various care needs. Whitegates is proud of its reputation… Read more about Whitegates

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • 37 Rooms from £1,000 / week

Herefordshire Care Homes Reviews (499)

9.9
Herefordshire Care Homes has a Group Review Score of 9.9 (9.885) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Herefordshire Care Homes must have a Review Score.

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Review of

Coldwells House

from John R (Husband of Resident) published on 18 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff well mannered. Clean and caring. You could not wish for a better place of staff.

Reply from Sharon Childs, Reg Manager at Coldwells House

Thank you so much. Reviews are so important to us and I will share this with the team.


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Review of

Coldwells House

from Neil O (Son of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Coldwells was caring, attentive and proactive in their care of my mum over the last 22 months. The management team were approachable, communicative, forward thinking, always finding time to discuss matters of care or to hear of a request. Mum entered her end-of-life phase in Coldwells. During
this time Mum was cared for with warmth, compassion and respect and we always felt her comfort and dignity was uppermost in the carers' minds. The Team Leads were always available at the end of the call bell for us and responded to every situation with calm and caring professionalism, knowing when we needed a comforting word or reassurance and when it was time for a nurse to be called. Sitting with Mum we could hear the team in the corridor, interacting with each other and the other residents, and never once heard any inappropriate comments, only respectful and caring interactions. I am very grateful for the way Mum was looked after by everyone. Coldwells is a wonderful home.

Reply from Sharon Childs, Reg Manager at Coldwells House

Thank you so much for this wonderful review which I will share with the team. It was our honour to support yourselves and your mum especially as she entered her end of life phase. This is a difficult time for everyone and I'm glad we were able to to support you through this.


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Review of

Dulas Court

from S C (Daughter of Resident) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We approached Dulas Court looking for 2 weeks respite for my dad to give mum a rest. After seeing how tired mum was, the manager pulled out all stops to help. Dulas Court is an amazing place. Spacious, safe, smells lovely and all the staff are kind and caring. When dad was unsettled in the afternoon
they quickly allowed a phone call to the family to provide reassurance. My regular calls to check on dad were very welcomed and they were keen to ensure they could do everything to make dad feel safe and welcomed including budding up with another resident. Thank you for giving us this space we needed.

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Review of

Dulas Court

from Christine M (Friend of Resident) published on 11 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dulas Court is without doubt one of the best care homes I have ever visited. I always receive a warm welcome and it's always spotlessly clean and smells fresh and clean. I and visit the residents at various times throughout the year on a voluntary basis. The furnishings are luxurious and every room,
including the lounge, dining room, library and reception area are decorated beautifully with each bedroom individually furnished with the most beautiful curtains, carpets, bed throws etc. The food is always of a very high standard, looks very well presented and the residents always get a choice of a glass of wine or other liquid refreshment at meal times. The residents themselves are always dressed beautifully and there are always lots of entertainment and creative engaging and meaningful occupation for residents to take part in if they choose. First Class Care, laundry, maintenance and chauffeur all set in relaxing and tranquil gardens. Defiantly a 5 star care home.

Reply from Becky Williams, Manager at Dulas Court

Thank you so much for this glowing review. Its an absolute please to see you when you visit the home and the residents absolutely love seeing you.


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Review of

Charnwood Country Residence

from Bella B (Friend of Resident) published on 7 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been at Charnwood for 2 and a half years, has a lovely en suite room that is always clean and tidy.
There is a warm, friendly community of residents and staff that have been kind and supportive. Lots going on. Fabulous food and flexible compassionate care.

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Review of

Highwell House Nursing & Residential Care

from G M (Daughter of Resident) published on 3 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall a caring nursing home, with good views of the windows most staff are helpful and friendly, could do with more staff to enable more time to sit and interact with clients, visitors welcomed with open arms and access to food and drinks.

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Review of

Hazelhurst Nursing Home

from Nicky W (Friend of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear friend is so loved and well cared for at Hazelhurst Nursing Home, what more could one want? The staff are incredibly kind, attentive, and go above and beyond to ensure comfort and happiness. It's a place filled with warmth, compassion, and a true sense of home. Knowing my friend is in such capable
and caring hands brings such relief for everyone connected to him. I couldn't be more grateful. Thanks to everyone at Hazelhurst.

Reply from Charlotte Whittington, Home Manager at Hazelhurst Nursing Home

Thank you so much for such a lovely kind review, Your words mean such a lot to us here and we strive for a welcoming, friendly environment for all who live at and visit Hazelhurst.


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Review of

Dulas Court

from Edmund B (Husband of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was with great reluctance that I arranged for my wife who has advanced dementia to move to a Care Home. Sadly it had to be done. However I feel we are so fortunate that we found Dulas Court because of the standard of care she receives, in a home where the ambience is one of great kindness.

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Review of

Charnwood Country Residence

from Ellie P (Granddaughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very impressed with the level of service at Charnwood County Residence. When we visit our grandma, it is clear that all the residents are well looked after, offered a variety of activities throughout the day, and by all accounts the food is great! The home is spotlessly clean and the gardens
are maintained to a high level. We really enjoy the updates on Facebook from the staff, and enjoy seeing our grandma happily getting involved in bingo, painting, flower arranging - to name a few. We also like how the residents are offered a trip out of the home to places across Herefordshire, with the staff taking in to account places which might hold a special meaning to a resident. Her room is light and airy, and always very clean. We are so pleased to have found Charnwood, and would recommend to others.

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Review of

Charnwood Country Residence

from Judith J (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in well and made friends. She enjoys taking part in the bingo sessions, on a Thursday afternoon, painting the pictures provided and arranging flowers. The trips out to various locations are very much enjoyed especially to areas that are local to were she lived and garden centres. The
family are always made to feel welcome especially when we joined her for her 90th birthday. The staff are very caring and Charnwood Country Residence is a home that we would recommend to anyone looking to the future for a family member.

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Review of

Coldwells House

from M D (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Coldswell House after a traumatic discharge to assess placement.
All staff went out of their way to make mum feel welcome. Management have fought to ensure mum has been given the appropriate medical needs.
Mum is now much more settled and she is happy living at Coldwells House. Her room
is lovely and it will be lovely personalising it.
All staff are caring and want the best for all residents. Thank you, to everyone!
Food is delicious and mum is always offered a choice. Meal times are very relaxed and every dining area feels like home, if not a dining room.
The cafe is a delight to visit and family members enjoy spending time in there.
It's lovely seeing the variety of activities, offered to residents.

Reply from Sharon Childs, Reg Manager at Coldwells House

It's been wonderful to see your mum adjust and settle to become part of the Coldwells House family. Thank you for the lovely feedback and I will share this with the staff.


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Review of

Highwell House Nursing & Residential Care

from Roger G (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was resident at Highwell House Nursing & Residential Care for some time and the team cared for her ever need. The level of care at Highwell House is exceptional and I would recommend the care home to anyone. I found the staff to be friendly and very professional towards my mother.

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Review of

Highwell House Nursing & Residential Care

from Dawn H (Friend of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highwell House Nursing & Residential Care is a home from home nursing and care facility set in the most beautiful setting.
The management and team members are so caring and empathetic with the individual needs of every resident taken into consideration.
My friend has been a resident for some time
and she is so very happy and feels so safe at Highwell House. I would recommend Highwell House to anyone.

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Review of

Highwell House Nursing & Residential Care

from E W (Husband of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Highwell House Nursing & Residential Care to be a very friendly establishment. There is a good atmosphere at Highwell and the staff are very friendly and knowledgeable and are on the ball at all times. The food is locally sourced and cooked and served to a high standard. I would certainly
recommend it.

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Review of

Hazelhurst Nursing Home

from Peter B (Friend of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited family and friends in many care homes over by years but I can say with confidence that Hazelhurst Nursing Home is a joy to visit.
The way the staff interact with people is wonderful.
If I ever need a care home I will choose Hazelhurst. They are a different league altogether. Wonderful.

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Review of

Charnwood Country Residence

from David Y (Son-in-law of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely pleased with the care my mother in law has received since arriving at this wonderful care home. She has settled in well, with all of her needs catered for. The home has a lovely relaxed and welcoming atmosphere and I would thoroughly recommend Charnwood Country Residence.

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Review of

Dulas Court

from E W (Friend of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I regularly visit a friend at Dulas Court and have done so for some years. I am always warmly welcomed by all staff and the home has a lovely family feel.
My friend receives exceptional personal-centred care, nothing is too much trouble to ensure her needs are met.

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Review of

Whitegates

from C H (Friend of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently, I had the pleasure of visiting my friend at Whitegates, and was so impressed by how much he had achieved. If I needed somewhere to recover, I'd choose this care home. The staff were kind and respectful and nothing seemed too much trouble.

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Review of

Charnwood Country Residence

from Laura L (Granddaughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been a resident at Charnwood Country Residence for some time now, and we are so pleased that she is so happy there. Her room is clean, light and airy; she enjoys the multitude of activities set out (which are engaging and inclusive) and she really enjoys her trips out in the mini bus
to visit local attractions and locations of special interest to the residents. In December, the staff couldn't have been more supportive of our request to give grandma a 90th birthday tea party, providing both the food and a room for the family to sit and celebrate.
Charnwood is a special place, and I would highly recommend to others.

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Review of

Charnwood Country Residence

from Sue P (Friend of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased that my elderly friend is being cared for to very high standards. I cannot express from the moment I walk through the main reception at Charnwood Country Residence, there is a great atmosphere and it just confirms what a caring and wonderful care home this is. They include all the residents,
in what ever disability they have, in so many activities to keep the residents happy and motivated too. The catering staff serve up some amazing food from breakfast through to tea time and there is always plenty of tea and coffee too with a biscuit or cake during the course of the day, this includes birthday cakes for the residents too. All staff are so loving and go above and beyond and treat the residents as one big family. There is just one word I would add to this and that is Charnwood is amazing.

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Awards / Recognitions (0)

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Frequently Asked Questions about Herefordshire Care Homes

How many Care Homes does Herefordshire Care Homes own?

Herefordshire Care Homes own 6 Care Homes.

Which Herefordshire Care Homes Care Homes have the highest review score?

Coldwells House, Charnwood Country Residence & Highwell House Nursing & Residential Care have the highest review score.
Herefordshire Care Homes in Herefordshire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Herefordshire Care Homes to verify any information. View our terms and conditions. Herefordshire Care Homes has a Platinum Service – more info.