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Care Home Owned by Platinum Care Ltd in Lincolnshire

  • Care Home Owned by Platinum Care Ltd in Lincolnshire

Platinum Care Ltd Locations in Lincolnshire (1)

 

1 Care Home owned by Platinum Care Ltd in Lincolnshire

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Waterloo House

Walesby Road, Market Rasen LN8 3EX 

4 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 35 Rooms

Platinum Care Ltd Reviews in Lincolnshire (4)

Reviews Posted for members of Platinum Care Ltd

Overall Experience

  • 4
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Review of

Waterloo House

from Diane B (Daughter of Resident) published on 6 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

With deep regret, I had to put my mum in respite. Waterloo House was recommended to my family. On arrival, the staff were lovely, the home was spotlessly clean and no smell, which I dreaded. The staff are lovely, they made Mum and us feel welcome. I have visited regularly. My mum's happy with the care
she is getting and loves it there. I will recommend it to my friends.

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Review of

Waterloo House

from Peter G (Husband of Resident) published on 1 December 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was referred to the assessment unit, due to her increasingly aggressive behaviour. She was there for four weeks, when we were told to find suitable residential care for her.
We selected Waterloo House. The manager of Waterloo House visited my wife and after getting the opinion of the staff
agreed to take her.
After the first few days my wife resumed her aggressive behaviour towards staff and residents and as a result, she was transferred to a nursing home who specialise in dementia cases.
Waterloo House did their best for my wife and we have no complaints regarding her care whilst there, which was excellent.

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Review of

Waterloo House

from Maxine L (Friend of Resident) published on 11 August 2016

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited a friend in this home recently and was very impressed by it's standards. This home has a very good reputation.

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Review of

Waterloo House

from Joy A (Resident) published on 24 June 2016

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I know someone who had stayed here for respite, she was very happy in fact cried when she left. So knowing her I thought it must be alright. The staff have been brilliant towards me so cheerful and obliging, everyone of them.

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Awards / Recognitions (0)

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