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Care Homes Owned by Amber Care Ltd

8.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Amber Care Ltd
Amber Care Ltd currently operates two care accommodations, one in Flint and one in Pershore, both of which are located in scenic environments highly-suited to a achieving a relaxing retirement, with the professional assistance of dedicated carers.

Amber Care Ltd Locations (2)

 

2 Care Homes owned by Amber Care Ltd

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Bryn Edwin Hall Residential & EMI Care Home

Northop Road, Flint Mountain, Flint CH6 5QG 

9.2 38 reviews
"Staff are very sociable towards my dad, he's well looked after and very well fed. Plenty of activities for my dad to get involved with…"   Read all 38 reviews
Location Type Care Home

Bryn Edwin Hall is situated in beautiful rural Flintshire. The magnificent Georgian mansion is full of warmth, charm and atmosphere and is set within seven acres of delightful gardens and woodlands, yet less than a mile from the main A55 near Northop.… Read more about Bryn Edwin Hall Residential & EMI Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 35 Rooms from £1,050 / week
Stonebow House

Worcester Road, Peopleton, Pershore WR10 2DY 

8.2 6 reviews
"Walking into Stonebow, you are met with a feeling of homeliness and warmth. There are delicious food aromas, and everywhere is immaculate.…"   Read all 6 reviews
Location Type Care Home

Stonebow House is a large Victorian Country House situated on the outskirts of the picturesque village of Peopleton in Worcestershire. A family run business that offer a high standard of 24 hour residential care. Also offer respite care for short… Read more about Stonebow House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 30 Rooms from £1,000 / week

Amber Care Ltd Reviews (44)

8.7
Amber Care Ltd has a Group Review Score of 8.7 (8.695) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Amber Care Ltd must have a Review Score.

Overall Experience

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44
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22
25
19
Review of

Bryn Edwin Hall Residential & EMI Care Home

from Jonathan W (Son of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very sociable towards my dad, he's well looked after and very well fed. Plenty of activities for my dad to get involved with too. Lovely clean room too.
Dad alway looks happy and has a good laugh with the staff. There's plenty of reception rooms for him to choose from.

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Review of

Bryn Edwin Hall Residential & EMI Care Home

from L S (Niece of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our uncle has not been at Bryn Edwin Hall Residential & EMI Care Home long but he has settled in well and he is enjoying having the company of people of a similar age.
He has become much more sociable which is lovely to see. All the staff we have met, so far, have been warm, friendly and helpful.
He is eating and drinking well and is being kept safe from falls. His bedroom is a good size with an en-suite bathroom and a nice view. Knowing that our uncle is being well cared for in a safe environment gives us peace of mind and reassurance. Thank you all for looking after him and keeping him safe.

Reply from Leanne Hough, Manager at Bryn Edwin Hall Residential & EMI Care Home

Thank you so much for taking the time to share such kind and positive feedback about Bryn Edwin Hall. We are delighted to hear that your uncle has settled in well and is enjoying his time here. Seeing residents become more sociable and happy in their new environment is one of the most rewarding aspects of what we do.


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Review of

Bryn Edwin Hall Residential & EMI Care Home

from Paul H (Son of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always kind and so very patient with our dear mother, who has been quite trying for them at times with her sometimes difficult behaviour! We're very happy with her being there and hopefully, she will be able to remain at Bryn Edwin Hall Residential & EMI Care Home for the foreseeable future.

Reply from Leanne Hough, Manager at Bryn Edwin Hall Residential & EMI Care Home

Thank you for your kind words and for sharing your experience with us. We truly appreciate your recognition of our staff's patience and dedication. Caring for residents with varying needs and behaviours is a responsibility we take to heart and it's our privilege to provide the compassion and support your dear mother deserves. We're so glad to know that you are happy with her being here at Bryn Edwin Hall. Our goal is to ensure she feels comfortable, safe and well cared for. We look forward to continuing to support her and your family in the future.


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Review of

Bryn Edwin Hall Residential & EMI Care Home

from S M (Daughter of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Bryn Edwin Hall Residential & EMI Care Home for three years now. The care she receives is fantastic. Despite her challenging behaviours, the whole team continue to treat her with patience, kindness, dignity and with a smile on their faces. They get to know their residents
so well that they know immediately if there are any issues and escalate appropriately. Not only do the staff look after Mum, they always have time to talk to me and, as a child of a parent with dementia, this is priceless. Thank you all for your support.

Reply from Leanne Hough, Manager at Bryn Edwin Hall Residential & EMI Care Home

Thank you so much for your kind and thoughtful words. It is truly our privilege to care for your mum and we are so pleased to hear that you feel she is receiving fantastic care. Our team strives every day to provide patience, kindness and dignity to all our residents and we're delighted to know this has been your experience. We understand how challenging it can be for families when a loved one is living with dementia and we're glad to hear that our team's support and communication have been helpful to you. Your appreciation means so much to us, it motivates us to continue giving our best each day. Thank you again for your trust and for sharing such lovely feedback. We are here for both your mum and your family whenever you need us.


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Review of

Bryn Edwin Hall Residential & EMI Care Home

from Helen P (Sister of Resident) published on 14 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother is very happy, very settled and enjoys the company of the staff and other residents.
He enjoys the entertainment and activities.

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Review of

Bryn Edwin Hall Residential & EMI Care Home

from V H (Daughter of Resident) published on 10 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly and approachable. They always treat my mum with respect. Her appearance is always clean and tidy.
The food always looks tasty and gets no complaints from my mum!
I'd happily recommend Bryn Edwin!

Reply from Leanne Hough, Manager at Bryn Edwin Hall Residential & EMI Care Home

Thank you for your kind words! We're so glad to hear that your mum is well cared for and enjoys her meals. Your recommendation means a lot to us!


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Review of

Bryn Edwin Hall Residential & EMI Care Home

from Andrea P (Daughter of Resident) published on 3 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone in the home is so helpful and supportive. It's good to see the continuity of staff. The staff are professional and always on hand, either in person or on the telephone or via the portal, with any queries we may have. My mother has settled in very well and they take the stress away, knowing
my mother is being well cared for. The activities provided by the staff are appreciated, always helping to keep patients occupied throughout the day.

Reply from Leanne Hough, Manager at Bryn Edwin Hall Residential & EMI Care Home

Thank you so much for your kind words and thoughtful review. We're delighted to hear that you find our staff to be helpful, professional and supportive. It's especially heartening to know that your mother has settled in well and that we've been able to ease some of the stress for you. We take pride in creating a warm, caring environment and ensuring continuity of care for our residents. Your acknowledgment of the activities and our efforts to keep everyone engaged means a lot to us. Please know we're always here to assist you, whether in person, on the phone or via our portal.


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Review of

Bryn Edwin Hall Residential & EMI Care Home

from A F (Daughter of Resident) published on 23 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Residents are left unattended for extended periods. Hamlet residents are left for at least 30 minutes behind a coded door during the transition between day and night staff. The manager acknowledged the need for staff training on managing challenging behaviours, something that should arguably be a fundamental
requirement in the job description. Unfortunately, if a resident does not remain compliant, they seem to be unwelcome. The response of saying sorry, we couldn't meet your father's needs, is deeply inadequate - especially given the distressing reality that their handling of his situation nearly resulted in severe harm during his eviction while unwell. I cannot, in good conscience, recommend this home for your loved one!

Reply from Leanne Hough, Manager at Bryn Edwin Hall Residential & EMI Care Home

In response to your latest review. Following an assessment by an external professional, it was determined that your Father required nursing care. As our home is registered to provide care for residents with residential or EMH needs, accommodating nursing care would have been beyond the scope of our registration. Providing such care would not only breach our regulatory requirements but also risk compromising the quality and safety of care for all our residents. All our staff receive extensive training tailored to meet the needs of our residents, including managing challenging behaviours with empathy and professionalism. This ensures that we maintain a safe and supportive environment while operating within the parameters of our registration.


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Review of

Bryn Edwin Hall Residential & EMI Care Home

from Lisa B (Daughter of Resident) published on 29 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father became a resident in June 2024 and have previously attended an activity morning once a week. He has settled well, reviews and regular communication systems are in place and the staff are welcoming and receptive. Dad's level of care is very good and he responds well to the staff who treat him
as an adult and have given him particular jobs to do in an established routine which is important to him.

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Review of

Bryn Edwin Hall Residential & EMI Care Home

from D W (Son of Resident) published on 19 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very welcoming to visitors. Safe environment for Mum. Staff work very hand.

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Review of

Bryn Edwin Hall Residential & EMI Care Home

from Dawn W (Daughter-in-law of Resident) published on 9 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative is cared for with respect and dignity. The food served is all cooked on-site and of a good standard. The staff are attentive to ensure that adequate help is given with meals and that residents drink plenty. This has particularly helped my relative as in their previous home they lost weight
and were prone to urine infections.
The home is in an old building which needs updating and improving. Work on this has recently started which was needed.
Staff are always welcoming and considerate towards my relative's spouse when visiting, who has their own care needs too.

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Review of

Bryn Edwin Hall Residential & EMI Care Home

from Jonathan R (Son of Resident) published on 2 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for a few years and requires support for health and hygiene. I have found Bryn Edwin Hall Residential & EMI Care Home staff caring and attentive and believe Mum to be happy in her environment. Although would wish Mum to be able to live independently and support herself
in her own home, this is not possible but Bryn Edwin provides the next best thing.

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Review of

Bryn Edwin Hall Residential & EMI Care Home

from A P (Son of Resident) published on 23 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is well looked after and enjoys his time at Bryn Edwin Hall Residential & EMI Care Home. There are lots of activities and group-involved tasks but they also have their own space if required. Staff are great and if any issues they resolve them quickly. The new outside area will be good for the residents
to get their fresh air time.

Reply from Leanne Hough, Manager at Bryn Edwin Hall Residential & EMI Care Home

Thank you ever so much for your review, much appreciated.


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Review of

Bryn Edwin Hall Residential & EMI Care Home

from Lleucu D (Daughter-in-law of Resident) published on 22 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am thoroughly impressed with the care provided at Bryn Edwin Hall Residential & EMI Care Home. From the moment I first visited, it was clear that this is a facility that truly prioritises the well-being of its residents. The care plans are up-to-date and discreetly displayed in the room, ensuring
that the resident receives personalised attention tailored to their individual needs.
The staff are not only professional but genuinely caring. They go above and beyond to create a warm, welcoming environment where residents feel safe and valued. It's evident that the team is dedicated to making each day enjoyable for everyone in their care. There is always something going on to keep residents engaged, happy and mobile. Whether it's a group exercise session, a creative craft activity or a social event, there's something for everyone.
Overall, I cannot recommend Bryn Edwin enough. It's a place where residents are not only well cared for but are also treated with dignity and respect.

Reply from Leanne Hough, Manager at Bryn Edwin Hall Residential & EMI Care Home

Thank you ever so much for your review. We, at Bryn Edwin, pride ourselves on putting residents first.


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Review of

Bryn Edwin Hall Residential & EMI Care Home

from H B (Daughter of Resident) published on 22 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The recent inspection report is a picture of perfection, this is far from reality. They must have been well prepared.
This picture of perfection may be the case if the resident doesn't have behavioural issues, for which EMI care homes are supposed to be experienced and trained in. The staff here are
not at all. Favouritism with certain residents in decision-making is apparent.
My father was exited from the home in a panicked fashion to A&E a week before this inspection where he deteriorated hugely, after a number of weeks of a very badly handled situation. Second resident in a matter of months. Is this what it takes to paint the picture of perfection.

Reply from Leanne Hough, Manager at Bryn Edwin Hall Residential & EMI Care Home

Again, We are sorry we could no longer meet your father's needs.


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Review of

Bryn Edwin Hall Residential & EMI Care Home

from M J (Son-in-law of Resident) published on 13 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

From what I saw on visiting I can't say I was at all impressed. Residents were left alone and some who couldn't stand trying to stand and falling, left for far too long, not being checked for over an hour. I understand homes are struggling for staff but this is not a safe environment

Reply from Leanne Hough, Manager at Bryn Edwin Hall Residential & EMI Care Home

Again, We apologise for not being able to meet your dads needs.


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Review of

Bryn Edwin Hall Residential & EMI Care Home

from Kathryn J (Daughter of Resident) published on 12 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Unfortunately my experience of this home is not good. I would not recommend this home to anyone. How they get funded for EMI is beyond me as they cannot deal with basic EMI needs. Unless your relative sits still and doesn't move this is not the place for them.

Reply from Leanne Hough, Manager at Bryn Edwin Hall Residential & EMI Care Home

We are sorry we could no longer meet your dad's needs.


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Review of

Bryn Edwin Hall Residential & EMI Care Home

from Cee G (Daughter of Resident) published on 1 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a fantastic care home. The staff are friendly and caring. They build warm, positive relationships with residents based on trust. They go above and beyond to meet residents' needs and wishes. Residents are all treated with respect. My mum feels safe and secure there and feels like it is her home.
There is a good range of activities for residents. It is spotlessly clean and the rooms are decorated to a good standard. They have big grounds with lots of squirrels and birds to watch and there is a secure garden for residents. Mum has been very happy here and has nothing but good things to say about the place.

Reply from Karen Forshaw, Administrator at Bryn Edwin Hall Residential & EMI Care Home

Thank you for your review, we really appreciate your kind words.


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Review of

Bryn Edwin Hall Residential & EMI Care Home

from Pauline J (Daughter of Resident) published on 17 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My late father was a resident at Bryn Edwin Hall Residential & EMI Care Home. He resided there for five months and they became his second home. All staff were professional, helpful and friendly and Dad loved them all. During his final days, the staff could not be more helpful and supportive and made
a very difficult and emotional time easier. We cannot praise them enough as a family.

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Review of

Bryn Edwin Hall Residential & EMI Care Home

from Alan S (Son of Resident) published on 28 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff at Bryn Edwin Hall very friendly and welcoming every time I visited my dad at the home.
I felt that the staff treated my dad as a member of their family and he was happy whenever I saw him.

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Awards / Recognitions (0)

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Frequently Asked Questions about Amber Care Ltd

How many Care Homes does Amber Care Ltd own?

Amber Care Ltd own 2 Care Homes.

Which Amber Care Ltd Care Homes have the highest review score?

Bryn Edwin Hall Residential & EMI Care Home & Stonebow House have the highest review score.
Amber Care Ltd in Worcestershire Amber Care Ltd in Flintshire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Amber Care Ltd to verify any information. View our terms and conditions. Amber Care Ltd has an Enhanced Service – more info.