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Care Homes Owned by Canterbury Care

8.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Canterbury Care
Canterbury Care is a care home group that has built up its reputation through prioritising the dignity and independence of each resident, at the same time as making the most of the skills and potential of each care worker. The group has homes in England and Scotland, with a head office in Wythall, South Birmingham.

Canterbury Care Locations (3)

 

3 Care Homes owned by Canterbury Care

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Rowans Care Centre

Merriden Road, Macclesfield SK10 3AN 

9.6 50 reviews
"My mother-in-law has been cared for with dignity for about 20 months, since June 2023, in the Rowans. The staff look after her very well…"   Read all 50 reviews
Location Type Care Home

Welcome to Rowans Care Centre, a purpose-built 36-bedded home nestled in a peaceful residential area of Macclesfield. Conveniently located near the town centre, the home enjoys close proximity to local amenities and excellent transport links, with a… Read more about Rowans Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 36 Rooms from £950 / week
Collisdene Care Centre

126 Glasgow Road, Strathaven ML10 6NL 

8.1 6 reviews
"Whenever I visit there is always a cheerful and happy atmosphere with plenty of activities happening. Staff are very attentive to the…"   Read all 6 reviews
Location Type Care Home

Welcome to Collisdene Care Centre, nestled in the picturesque town of Strathaven, surrounded by landscaped gardens and scenic rural views. The three separate houses offer warm and welcoming environments where residents receive exceptional care tailored… Read more about Collisdene Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 40 Rooms
Woodhurst Care Centre

Old Bridgend, Carluke ML8 4HN 

8.0 13 reviews
"Mum has been a resident in Woodhurst Care Centre for about 6 weeks now. She has settled in very well. I can't thank the staff enough for…"   Read all 13 reviews
Location Type Care Home

Welcome to Woodhurst Care Centre, a distinguished former manse nestled in a tranquil, leafy area within walking distance of Carluke. The care centre combines historic charm with modern facilities, offering a warm and inviting environment for residents. Woodhurst… Read more about Woodhurst Care Centre

  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Substance Misuse
  • 34 Rooms from £1,532 / week

Canterbury Care Reviews (69)

8.6
Canterbury Care has a Group Review Score of 8.6 (8.568) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Canterbury Care must have a Review Score.

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Review of

Rowans Care Centre

from Helen H (Daughter of Resident) published on 24 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mum joined the residents at the Rowans, we feel we have an extended family. The staff and management team are very caring and understanding of mum needs, mum has Parkinson's and Parkinson's dementia and has other needs which the staff are always there to help her with.
As a family we feel we
can have quality time with Mum, Dad loves having his lunch with mum and a brew is always available

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

It is a pleasure to care for your Mother and we do consider ourselves one big mostly happy family!Thank you for your kind words its lovely to hear.


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Review of

Rowans Care Centre

from A H (Son-in-law of Resident) published on 24 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been cared for with dignity for about 20 months, since June 2023, in the Rowans. The staff look after her very well and the food is always nice. Nothing is too much trouble and all the staff try to meet her needs. They always have her safety at the forefront and try their utmost
to keep her as content and comfortable at all times.
Thank you for all you help, care and best wishes.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

It is a pleasure and a privilege to care for your Mother-in-law! Thank you for your kind words its lovely to hear.


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Review of

Rowans Care Centre

from D T (Daughter of Resident) published on 24 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good care home but could do with improvement, activities not always carried out very limited.
Most staff are very good some put on the ones who are very good and dedicated, kitchen staff excellent nothing to much trouble.
Most staff are very friendly. On the whole a good care home.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Unfortunately we are an old home and with the budget we have we try to maintain good standards however the inside of the home is most important. As you are aware activities have under gone a change and hopefuly will now be more consistent. thanks for your feedback.


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Review of

Rowans Care Centre

from R B (Son of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are brilliant and always take care of me when I visit my mum. They are looking after my mother very well and taking care of all her needs. They are all stars and do an amazing job.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

thank you for your lovely feedback its so nice to be able to share these with the staff.It is a pleasure to care for your mum.


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Review of

Rowans Care Centre

from K B (Son of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very friendly cheerful home, all staff from kitchen, cleaners, carers and managers are friendly polite, and efficient. Sometimes my mother has to wait for attention but never long enough that I have to go looking for staff. The grounds need to be tidier but this is a small point but would be nice
to see it improved plenty of car park availability at the home with spaces for your car at a very local shop if needed, overall I would recommend the Rowans, good value, great care, well done!

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

thank you for your kind feedback it is a pleasure to care for your mother.


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Review of

Rowans Care Centre

from Helen H (Daughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was fortunate to get a place at the Rowans Care Centre for intermediate care following hospitalisation. We realised that her frailty meant that a permanent care home would best fulfil her needs and mum has now moved to a lovely spacious room and is settling nicely. The staff are wonderful; very
attentive to her needs, very caring and kind and can't do enough for her. We are kept well informed of all developments; kept well in the loop. It has been an enormous relief to me as her carer for the last 10 years! Thank you all!

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

thank you for your lovely feedback. It is a pleasure to care for your Mum she is certainly one of the family. We are working on improving our activities and hope this improves quickly.


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Review of

Rowans Care Centre

from D H (Wife of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been made to feel welcome, like one of the family since my husband was admitted. The care he is receiving is very good.

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Review of

Rowans Care Centre

from R G (Son of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My 95-year-old mother was admitted to hospital after breaking her left hip. She was transferred to the Rowans Care Centre after 5 days. She was very fragile, unsteady and didn't eat or drink much. She is quite difficult to deal with. She slipped away quietly at the Rowans. Care was satisfactory.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Thank you for your review it was a privilege and a pleasure to care for your Mother. May she rest in peace.


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Review of

Rowans Care Centre

from J S (Resident) assisted by family/friend published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My life in Rowans Care Home is very good. I am really well looked after and cared for by very nice staff, who make sure all my needs are met and make time to chat with me. My room is light, airy, spacious and and kept very clean. Menus are well thought out and there is always enough choice, even if
I would like something different. Residents' special celebrations are done with a lot of thought, consideration and hard work. Thank you! I would like more crafts/arts/activities on the timetable please. It would also be good if recycling could be done on-site.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Thank you for your review. We do enjoy a good party! Activities are constantly revolving to encourage more up take from residents, we will continue to respond to feedback and hope to improve this service.


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Review of

Rowans Care Centre

from D S (Son of Resident) published on 20 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly and caring environment which is difficult to fault. Inside, the home is very light and spacious and generally well maintained. The staff are always very friendly and attentive.
The grounds are not quite so well maintained but it is clear that money is spent where it is most needed -
on the inside and on care.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Thank you for your kind words it is so nice to share good feedback and I will pass this on to the team.


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Review of

Rowans Care Centre

from Liz W (Daughter-in-law of Resident) published on 18 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only pass on positive feed back from my experiences of all aspects, areas and departments of the home. The staff are all very approachable, friendly, competent, caring, patient, experienced and go above and beyond their line of duties to ensure residents feel at home. I am extremely happy that
my Mother in law is in their care and feel reassured on every level. Well done to everyone! I'm very grateful. I know as her previous carer for many years just how much hard work is involved!

Reply from Sandra Ludlow, Home Manager at Rowans Care Centre

Many thanks for your kind words it can be a difficult role but with high benefits. To see residents and families happy is our goal.


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Review of

Rowans Care Centre

from D C (Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Initially when arrived at the home from hospital, staff were very friendly and helpful. Rooms are large, well maintained, and well equipped. Daily cleaning of your room with excellent attention to detail. Handful of care staff are very friendly and a credit to the home, along with a number of nurses,
as cannot do more for you. Only downside here is not all staff are as caring and focused on your needs required. Food and drinks are available at all times, and if there is something you fancy that isn't on the menu they will do there best to accommodate. Only issue is, I found hair within the food a number of times. Activities are an area of improvement needed, as didn't really witness many happening, or tended to be the same repeated handful of activities only. Manager could be more hands on and visible on the floor of the home day to day, as often spend most time in the office. Overall the home needs areas of improvement, which is a shame as few staff are an asset and keep the home going

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

We are committed to providing the best care for our residents. We are, however, really sorry that you feel this way. This is not the experience or feedback reviews of the vast majority of our residents and their families. We are confident that Rowans Care Centre is a caring place with compassionate and professional staff. Regarding your concerns about the staff, we want to emphasise that our team, including agency staff, receive comprehensive training to ensure the highest standards of care and we apologise if you have felt otherwise. As per the needs of the care service, there is an expectation that the manager has to spend time in the office due to their role-specific management duties, however, we will continue to monitor this and make improvements should we need to.


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Review of

Woodhurst Care Centre

from Sandra M (Daughter of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident in Woodhurst Care Centre for about 6 weeks now. She has settled in very well. I can't thank the staff enough for the care and support Mum is getting. She has even gained about half stone in weight (thanks to one staff member in particular). Everyone is so welcoming. I can't fault
anything with the care Mum is receiving. She is so well cared for and is safe. Thanks to all the staff.

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Review of

Rowans Care Centre

from A A (Daughter of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The people at the Rowans have been so caring for Mum. Couldn't have asked for nicer people the care is outstanding and so confident at all times, that nothing is any trouble.
Thank you for your love and support. A particular carer and the full team are outstanding in their work.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Thank you for your kind words it was a pleasure to care for your relative.


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Review of

Rowans Care Centre

from Andrew A (Son of Resident) published on 24 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first visit to the Rowans Care Centre, one staff member in particular and the team were very pleasant and helpful showing us around and explaining all that any patient requires. Mum arrives and was welcome and soon settled in to lovely care home. Mum was a little nervous of the new environment
and one staff member in particular took the time going the extra mile to reassure mum and that was very much appreciated along with all other team members. They all shine and look after all at the home. It's a truly amazing place with very hardworking staff. Thank you, you made our mum's experience perfect and lovely.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Thank you for your review it's so good to hear the hard work pays off. It was a pleasure to care for your mum and we wish her well at home.


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Review of

Rowans Care Centre

from Raymond G (Son-in-law of Resident) published on 25 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is very well looked after in the Rowan Care Centre. She is 91, has dementia and mobility issues, but is always delighted when she sees a staff member. We are very grateful for the amazing care she has from 3 carers in particular and the rest of the staff that cares for her.
Thank you.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Thank you for your review it is a pleasure to care for your loved one.


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Review of

Rowans Care Centre

from D P (Daughter of Resident) published on 18 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at the Rowans for over 3 years, he was treated just like family by all the staff. He couldn't have been looked after better, the care provided was wonderful, the homemade food amazing along with the incredible homemade celebration cakes produced by the extremely talented kitchen
staff on his birthday! This gave my mother and myself peace of mind that he was so well provided for and was happy in his surroundings. We cannot recommend the Rowans highly enough for anyone who has a family member needing care.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Thank you for your kind review, the staff remember Dad with fondness and he is missed by all. It is always a privilege to be allowed to care for a family member.


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Review of

Rowans Care Centre

from R C (Respite Resident) published on 5 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

1. Showers - should be 2 times a week minimum, not once.
2. Bed sheets not being changed except when wet or soiled.
3. The room floor is not properly mopped or clean. Large spiders walking around!
4. Personal care is slow, especially at handovers, which is when I want to get up.
5. Door banging
all the time - needs a snubber.
6. Burning fat smell from the kitchen every mealtime.
7. 'Continental' staff do not know what 'gluten-free' means.
8. No privacy - staff came into the room whether I was on the toilet or having a wash.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

I am sorry that you felt this way during your stay. Please let me address them: 1. showers are offered daily and can be requested. 2. Bed sheets again can be changed on request, we do not automatically change daily unless required. 3. The floor is mopped at least once daily and domestics are always available being on the ground floor next to a garden tends to bring in the wildlife. 4. Handovers are an important part of the day but only take an average of 15 minutes. 5. The door closure was recently repaired. 6. unaware of the burning fat smell at meal times this has not been reported before. we only use our fryers once or twice a week and the oil is changed frequently. 7. Overseas staff are educated in food safety, unfortunately as a gluten-free diet is not seen often mistakes were made, apologies given, and further education provided. 8. We always ensure we knock when entering a room, I am sorry you felt you had no privacy. I could have addressed these concerns during your stay if informed.


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Review of

Rowans Care Centre

from B H (Son of Resident) published on 9 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident here for a while now and since her time here she seems completely relaxed and settled. The staff are exceptional in their care and attention shown since my mum moved here. I was less than impressed with her former care home so I was a little apprehensive about Rowans but I
needn't have been as they are 1st class in every aspect of the care they give. Can't recommend them enough for the amazing job they do.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Many thanks for your lovely review its so nice to be praised and I will take great joy in sharing this with my staff.


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Review of

Rowans Care Centre

from Jennifer D (Daughter of Resident) published on 1 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mum was here for a short time before she passed away, we felt our choice of this care home, was the right one.
We were shown kindness from the start by all staff and communication was excellent.
Mum was well cared for and so were we.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Thank you for your kind words. It was a pleasure and a privilege to care for your mum.


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Awards / Recognitions (0)

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Frequently Asked Questions about Canterbury Care

How many Care Homes does Canterbury Care own?

Canterbury Care own 3 Care Homes.

Which Canterbury Care Care Homes have the highest review score?

Rowans Care Centre, Collisdene Care Centre & Woodhurst Care Centre have the highest review score.
Canterbury Care in Cheshire Canterbury Care in Lanarkshire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Canterbury Care to verify any information. View our terms and conditions. Canterbury Care has a Platinum Service – more info.