How many Care Homes does Redwood Health Care own?

Redwood Health Care own 7 Care Homes.

Which Redwood Health Care Care Homes have the highest review score?

The Knoll Care Home , High Lodge Care Home & Elmbank Nursing Home have the highest review score.

Redwood Health Care | 7 Care Homes

Review of
Myford House
from D W (Daughter-in-law of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience

My mother in law stayed at Myford for around 10 months. She enjoyed her time here & was well looked after by kind and caring staff. She loved the entertainment arranged by the management and the activities. She hated being alone and several staff realised this and made time to sit with her. One of

the staff went above and beyond his duties in caring for her, singing and cheering her up when she felt down. He also sat with her when she was on end of life

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Review of
Welland House Care Centre
from Wendy S (Daughter of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

My mother came to Welland Care Home in a frail condition. The staff made her feel comfortable and happy. She began to take an interest in her surroundings and problems such as lymphedema in her legs greatly improved. Sadly due to her frailty she passed away in January but she passed peacefully in her

sleep being well looked after by nurses and staff. We were well informed when we weren't at her side and we are happy Mum spent her final two months at Welland Care Centre.

Reply from Sharon Green, Home Manager at Welland House Care Centre

Thank you for those kind words. It was a pleasure to care for your mother.

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Review of
Elmbank Nursing Home
from Patrick M (Son of Resident) published on 10 February 2025

Submitted via Website • Report

Overall Experience

It is very stressful to find what you believe to be a good nursing home for the final months of your loved ones life. From the moment we stepped into Elmbank we could feel the warmth and care towards the residents and felt reassured that my mum would be well looked after. The manager sensed my worry

and said "trust me, I promise we will look after your mum" She lived up to that promise.
My mum was looked after and ended up becoming friendly with the staff and felt she had a very close bond with some in particular The staff were knowledgeable, attentive, caring and often went beyond to make sure my mum was as comfortable and as happy as she could be. I feel confident I made a good decision and would have no hesitation in recommending Elmbank to anyone looking for a nursing home for their loved one.

Reply from Susan Erwin, Home Manager at Elmbank Nursing Home

Thank You so much. Your mum and all of you were very special. She was a joy to care for and sadly missed. I have every confidence in our staff and pleased we lived up to our promise.

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Review of
Welland House Care Centre
from David N (Brother of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience

We have been visiting our bother here for the last six weeks, while he has stayed at Welland House. We have always been made to feel welcome. We are satisfied that our bother has been well cared for here. Lovely, friendly staff, always polite and helpful.

Reply from Sharon Green, Home Manager at Welland House Care Centre

Thank you for your review, it was a pleasure to assist your brother in his time in care and assist him to move closer to his family and friends. We wish him and family all the best.

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Review of
High Lodge Care Home
from Stacey H (Granddaughter of Resident) published on 17 January 2025

Submitted via Website • Report

Overall Experience

My gran moved in to high lodge care home in August 2024 she is very well looked and staff are attentive to all her needs I couldn't of asked for a better home she enjoys all the activities that take place. Staff make me feel very welcome at every visit always greetings me with a tea or coffee so I can

enjoy my visit with gran. Thanks to the team for everything you do.

Reply from Patricia Stevenson, Home Manager at High Lodge Care Home

It's great to receive such nice comments, thank you for taking the time to let us know how you feel. In regards to the cuppa you are more than welcome. See you soon, from myself and the team.

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Review of
Elmbank Nursing Home
from Dave S (Son of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience

Very professional staff with a charming and courteous demeanor towards staff, residents and guests.
They are very helpful and display a lovely nature to help. Staff are easy to converse with and communicate ones feelings and ongoing care for my mum. I consider myself very lucky to have wonderful and

competent people to look after my mum.

Reply from Susan Erwin, Home Manager at Elmbank Nursing Home

Thank you. We truly appreciate your feedback. We are so pleased that you are happy with Mum's care. It is a pleasure to look after such a lovely lady.

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Review of
High Lodge Care Home
from S K (Granddaughter of Resident) published on 8 January 2025

Submitted via Website • Report

Overall Experience

My Grandma has been a resident at High Lodge since July 2024. Prior to that she was being cared for by my mom and that was becoming increasingly difficult. With her Alzheimers progressing she needed a safe environment where her needs would be met. The care she receives is exceptional and she is settled

and happy. The staff are fantastic with her and welcoming to family members. She enjoys the food, activities and has a lovely room. It is reassuring for us all knowing that she is in safe hands.

Reply from Patricia Stevenson, Home Manager at High Lodge Care Home

Thank you for your kind words, It is nice to see that you appreciate what we strive to do at High Lodge Care Home. We always want our residents to feel at home when in our care. Nan has settled in lovely and made lots of friends and that is what it is all about. Thank you, once again from myself and the team.

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Review of
Myford House
from L P (Son of Resident) published on 31 December 2024

Submitted via Website • Report

Overall Experience

Absolutely fantastic, the level of care is second to none.
Nothing is too much trouble and the team are all really friendly and knowledgeable.
This is definitely the best place for care.
The cleanliness is spot on and there are always plenty of staff to answer any questions.
The staff build a great

bond with the residents.

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Review of
High Lodge Care Home
from Lesley G (Daughter of Resident) published on 22 November 2024

Submitted via Website • Report

Overall Experience

I would like to say how pleased I am with the care my mother with Alzheimer's is receiving. Over the last 2 years she has had several respite stays in various care homes and High Lodge has been by far the best for her. She went into their full time care in July this year after 2.5 years of living with

my family. I will be totally honest in that it wasn't my first choice however on reflection it is the first choice for her and her needs. The staff are wonderful creating a caring family environment and nothing is too much trouble for them in ensuring she is happy. The food is lovely and my mother really enjoys it. The activities they organise are enjoyed by all and stimulate the residents without being patronising. Overall I have to give them 5 stars in all departments. She could not be in safer hands.

Reply from Patricia Stevenson, Home Manager at High Lodge Care Home

Thank you so much for your compliment received; we pride ourselves in getting to know all of our residents individually and understanding what can be sometimes complex needs. We aim to approach all care support in a person-centered way, so that the individual is comfortable, and feeling a part of the High Lodge Family. Where they are free to express their needs and wishes without concern.

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Review of
Elmbank Nursing Home
from P M (Stepson of Resident) published on 1 November 2024

Submitted via Postal Card • Report

Overall Experience

My stepmother resides at Elmbank Nursing Home, sadly shorted than we expected, but she found some happiness and friends there. Her bedroom was decorated to her liking and staff assisted her on some outings. Thank you for making her last few months of life happy.

Reply from Susan Erwin, Home Manager at Elmbank Nursing Home

Thank you for kind words. I am so pleased your step mother found some happiness with us.

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Review of
Myford House
from W H (Wife of Resident) published on 1 October 2024

Submitted via Postal Card • Report

Overall Experience

My husband was admitted after a stay in hospital. He was unable to walk so was in Myford for enablement. The care my lovely husband received was second to none. Two special carers looked after my husband with love, compassion; also brought a smile to his face with their presence. Sadly my husband passed

away but his last few weeks at Myford House were happy. Forever grateful. Thank you.

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Review of
Myford House
from L R (Daughter of Resident) published on 24 September 2024

Submitted via Postal Card • Report

Overall Experience

Following a long battle with Parkinson's Disease. Dad spent his final few weeks receiving palliative, end-of-life care at Myford House. I can't thank the staff enough for the care they provided and their kindness and the support they give to us as a famiy.

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Review of
High Lodge Care Home
from A G (Daughter of Resident) published on 23 September 2024

Submitted via Website • Report

Overall Experience

My mom became a resident at High Lodge early this summer and as a family, we have been really pleased with the care she has received. The staff are friendly and approachable and caring, with many having been there for some years!
They are always open and ready to share with us as a family how Mom

has been. They have been very responsive, and liaise well with healthcare providers when there are health issues. Mom has settled well and enjoys that this is a smaller home environment, so often quieter. All the residents seem happy and content here, which is lovely to see. Thank you!

Reply from Patricia Stevenson, Home Manager at High Lodge Care Home

Thank you for your lovely comments. We strive to provide a friendly, caring home where all our residents feel safe and comfortable. A Home from Home.

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Review of
High Lodge Care Home
from Joanne T (Daughter of Resident) published on 6 September 2024

Submitted via Website • Report

Overall Experience

Friendly care home. The staff genuinely care about the residents. My mom's room is lovely and she has fantastic views of the surrounding countryside. Mom has thrived there and is now very mobile and happy. Mom enjoys the activities and has made many friends.

Reply from Patricia Stevenson, Home Manager at High Lodge Care Home

Thank you for your lovely comments. We strive to provide a friendly, caring home where all our residents feel safe and comfortable. A Home from Home.

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Review of
Willow Tree Nursing Home
from S J (Daughter of Resident) published on 4 September 2024

Submitted via Website • Report

Overall Experience

I visit mum regularly, at least once a week and I am always welcomed by the staff with a big smile and a good chat about all things, not just about mum. I always try to remember the staff names as this is important. If I have any issues when seeing mum, I ask the staff and they are always attentive

and knowledgeable. If I have to ask any further questions when I'm not there, I send an email to the manager, which is always responded to very quickly. I do find mum's room quite soul-destroying and lacking in a little comfort, but we can change that ourselves by bringing in furnishings. However, with mum's dementia progressing she does not recognise many items from home, but she still needs to be comfortable.

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Review of
Willow Tree Nursing Home
from Jacqueline F (Daughter of Resident) published on 16 August 2024

Submitted via Website • Report

Overall Experience

The care and attention my mum was given at Willow Tree was brilliant. She had complex needs, suffering from both Alzheimer's and Parkinson's disease. The staff, especially the trained nurses were so professional in attending to her needs both medically but also in ensuring she was treated with compassion

and respect.
The home was cleaned to a very high standard and the food was cooked by a trained chef and was fantastic.
When mum was in her final days they were great. Lots of advice, we could visit whenever we asked, even in the early hours of the morning. Thank you Willow Tree from the bottom of my heart
You all made a very difficult time very bearable.

Reply from Debbie Hambridge, Home Manager at Willow Tree Nursing Home

Thank you so much for your kind words. We aim to provide a high standard of care to everyone coming and staying at the home. I am so pleased that you found the support given to your mum and yourselves in her final days very beneficial. I will ensure that I personally thank the staff on your behalf and show them your review to let them know that they have been appreciated for their hard work and compassion,

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Review of
The Knoll Care Home
from Nicholas L (Son of Resident) published on 16 August 2024

Submitted via Postal Card • Report

Overall Experience

My father has only been a resident for three weeks. He has settled in well to a well-organised and well-run care home. The staff are outstanding, caring and helpful. The food is great and the routine helps, the residents settle and enjoy the environment. The rooms are clean and comfortable, as are the

public rooms. The staff go the extra mile to make residents and families comfortable and at ease. Thank you for all you do. Excellent.

Reply from Sara Gardner, Home Manager at The Knoll Care Home

Thank you for such kind words. We aim to ensure all of our residents feel settled within the home. It is also important to the team to build good relations with all family members, and feedback is always greatly received. The team at The Knoll are a great team and like to ensure everyone is included and valued.

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Review of
The Knoll Care Home
from Sandra A (Wife of Resident) published on 14 August 2024

Submitted via Postal Card • Report

Overall Experience

Everyone is very kind and very helpful and very committed to all residents and visitors.

Reply from Sara Gardner, Home Manager at The Knoll Care Home

Thank you for the kind words. We at The Knoll thrive on ensuring our residents receive the best care, and we like to ensure all relatives are a part of the growth of the home.

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Review of
Elmbank Nursing Home
from D B (Daughter of Resident) published on 29 July 2024

Submitted via Postal Card • Report

Overall Experience

My mum was on end of life. Everyone in the nursing home was lovely and gave wonderful care to my mum. Thank you to everyone.

Reply from Susan Erwin, Home Manager at Elmbank Nursing Home

Thank You for your feedback. I'm so pleased we were to support your mum. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.

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Review of
Elmbank Nursing Home
from D B (Son of Resident) published on 22 July 2024

Submitted via Postal Card • Report

Overall Experience

My father has been a resident at Elmbank Nursing Home for 4 years. Whilst he has forgotten much of his life before going to Elmbank he is now getting more enjoyment from the life he has now than when he was at home. He is safe and clean and well cared for. He receives affectionate attention from the

staff. I am happy that he is a resident at Elmbank

Reply from Susan Erwin, Home Manager at Elmbank Nursing Home

Thank You for taking the time to leave a review. It is always so nice to hear words like affection, happy and cared for. It is our pleasure caring for your relative here.

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Care Homes Owned by Redwood Health Care

Redwood Health Care Locations (7)

Redwood Health Care Reviews (160)

Myford House

Welland House Care Centre

Elmbank Nursing Home

Welland House Care Centre

High Lodge Care Home

Elmbank Nursing Home

High Lodge Care Home

Myford House

High Lodge Care Home

Elmbank Nursing Home

Myford House

Myford House

High Lodge Care Home

High Lodge Care Home

Willow Tree Nursing Home

Willow Tree Nursing Home

The Knoll Care Home

The Knoll Care Home

Elmbank Nursing Home

Elmbank Nursing Home

Awards / Recognitions (0)

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