Only the locations & reviews in Buckinghamshire for Sanctuary Care Ltd are showing below.
View the details of all 95 locations (with 6508 reviews) owned by Sanctuary Care Ltd
37 Epsom Grove, Chepstow Drive, Bletchley, Milton Keynes MK3 5NR
"My mother has been a resident at Caton House since December 2024, and I couldn't be happier with the care she receives. The staff are…" Read all 62 reviews
At Caton House the team, many of whom have been with the home for over a decade, are passionate about enriching the lives of their residents. They provide an exceptionally high standard of care and create so many wonderful activities and experiences… Read more about Caton House Residential and Nursing Home
Submitted via Website • Report
Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home
Thank you for sharing your wonderful experience of Caton House. We're delighted to hear your mother is receiving excellent care and feels so at home. Your kind words about our staff and atmosphere mean so much to us. Thank you for your recommendation.
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Submitted via Website • Report
Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home
Thank you for sharing your experience of Caton House. We're so pleased to hear that your mum had such a positive stay with us. It's wonderful to know that she felt so well cared for, enjoyed the activities, and left feeling happy. Your kind words about our team mean a lot, and we truly appreciate your recommendation.
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Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home
Thank you for sharing your experience. We understand how difficult it can be to find the right care home, and we're so pleased to hear that your mum is receiving the support she needs at Caton House. Our team is dedicated to providing compassionate, person-centered care, and it's heartwarming to know this has made a positive difference for your family.
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Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home
Thank you for your lovely review for Caton House. We're so pleased to hear that your mother has settled in so well and is enjoying the activities. Our team takes great pride in the care they provide, and your kind words will mean so much to them, thank you.
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Submitted via Website • Report
Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home
Thank you for your wonderful back for our team at Caton House. We're so pleased to hear your mother is so happy and well cared for. Your kind words will mean a lot to our team.
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Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home
Thank you so much for your kind words for our team. We're thrilled to hear that volunteering has brought you such fulfilment. It's wonderful to know that both the management and staff have been so supportive. Thank you for devoting your time and being part of the community at Caton House.
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Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home
Thank you so much for sharing your feedback for our team at Caton House, and for your support with activities. We're so pleased to hear that the residents are so happy. Your involvement and kind words are greatly appreciated, thank you.
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Submitted via Website • Report
Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home
Thank you for your kind words and feedback for our team at Caton House. We're delighted to hear that your mum's transition to the nursing floor was smooth and that our team made her feel so welcome. It's wonderful to know you find the staff so helpful, caring, and open to feedback. Your appreciation means so much to us, and we'll continue to ensure your mum receives the best possible care.
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Submitted via Website • Report
Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home
Thank you for your feedback. We truly value your concerns and want to assure you that we are committed to providing the best possible care and support for your mother. Our home manager is committed to continue to work very closely with your mother, as she has been, to discuss and implement different solutions which is felt will help with any mobility issues. This will continue to be monitored and changed as necessary. Regarding the payment process, we completely understand the difficulties you're facing and have worked hard to encourage the transition to online banking as a solution. This option simplifies the process and avoids the challenges you've mentioned. Please know we are here to assist you every step of the way. If you'd like, we can help guide you through setting up and using online banking to make things easier for you. Your satisfaction is very important to us, and we want to resolve this for you as soon as possible.
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Submitted via Website • Report
Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home
Thank you for sharing your five-star review for Caton House Residential and Nursing Home. We're delighted to hear that your mother has settled into the home so well and is enjoying socialising and joining in with so many wonderful experiences. We will be sure to share your kind words with the team, who will be so pleased to read your comments, thank you.
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Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home
Thank you so much for your review of Caton House and we're thrilled to hear that you enjoyed the family activities and barbecue. It's always a pleasure to see families coming together and creating memories. We appreciate your kind words about our staff. The team are so dedicated to their residents and it's wonderful to know that this is recognised. Please rest assured that while we do naturally have times when we have to manage staff illness etc, our staffing levels are very carefully managed to ensure the highest standard of care for our residents. If you have any further suggestions or concerns, please don't hesitate to speak to the home manager directly, her door is always open.
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Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home
Thank you for your review and sharing how happy your mum is at Caton House. Please rest assured that we have a variety of activities taking place over the weekends, including recent events like our family barbecue and other spontaneous activities. Of course, we will add more self-serve activities too following your feedback. Additionally, we appreciate your suggestion about the bathrooms as we continually look for ways to improve our homes. Please know that the home manager's door is always open if you would like to discuss anything in more detail. We truly value your input and are committed to ensuring your mum's happiness and comfort.
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Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home
Thank you for your review of Caton House, the team will be delighted to read your kind words and feedback about your mother's care.
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Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home
Thank you for your review of Caton House; the team are proud to provide such good care and will be pleased with your high ratings.
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Submitted via Website • Report
Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home
Thank you for your fabulous review for Caton House, the team will be delighted to read your comments and look forward to welcoming you back for another respite break soon.
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Submitted via Website • Report
Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home
Thank you for your review, especially written during such a difficult time. We are so sorry your experience fell short of the standards we expect and we appreciate your feedback, which we will review in detail.
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Submitted via Website • Report
Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home
Thank you for leaving such a beautiful review, the team at Caton House will be really touched to read your comments. The staff there are very special indeed and make it a wonderful home.
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Submitted via Website • Report
Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home
Thank you for taking the time to leave this review, the team at Caton House will be very happy to read your comments about the care they provide.
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