Sanctuary Care Ltd in Cheshire | 4 Care Homes

Review of
Barony Lodge Residential Care Home
from Kathy P (Respite Resident) assisted by family/friend published on 15 August 2025

Submitted via Postal Card • Report

Overall Experience

I was made so welcome everyday of my stay. I would not hesitate to stay again. My gluten free diet was no problem & I was served delicious food & always given a choice.

Reply from Jacob Hardie, Design and Marketing Assistant at Barony Lodge Residential Care Home

Thank you so much for your lovely feedback! We're absolutely delighted to hear that you felt so welcome throughout your stay. It's wonderful to know that we could accommodate your gluten-free diet with delicious options and plenty of choice - your comfort and satisfaction mean the world to us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bradwell Court Residential Care Home
from Virginia F (Friend of Resident) published on 30 July 2025

Submitted via Postal Card • Report

Overall Experience

My friend has been very happy here and is only leaving because she needs nursing dementia. Very sad she isn't able to stay. The staff are very friendly and helpful and nothing is to much trouble. Everywhere is clean and tidy and the food is acceptionable, overall a very good care home.

Reply from Jacob Hardie, Design and Marketing Assistant at Bradwell Court Residential Care Home

Thank you so much for your kind words and heartfelt feedback. We're truly sorry to hear that your friend is leaving us, and we understand how difficult this transition must be. It's been a privilege to care for her, and we're glad to know she felt happy and supported during her time here.We're especially grateful for your recognition of our staff and the environment we strive to maintain: friendly, clean, and welcoming. Your comments mean a great deal to our team and will be shared with them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bradwell Court Residential Care Home
from Barbara B (Wife of Resident) published on 30 July 2025

Submitted via Website • Report

Overall Experience

My husband has been a resident at Bradwell Court for 14 months now, and during that time, my opinion of his care, has grown immensely.
Not enough praise can be heaped on the caring staff, it is the gold standard of how a good care home should be. Nothing is too much trouble for them, their diligence

to the safety and well-being of their residents is exemplary. I am kept well informed of my husband's care and of any changes that have been necessary to make sure he keeps safe and well.
There are plenty of activities for the residents to take part in, or they can simply find a quite corner to read a book or enjoy a chat.
The food is second to non, and all the residents I speak to say how good it is, and likes and dislikes are well accommodated.
Any birthday celebrations are catered for and made special for them; the chefs and kitchen staff go to utmost trouble.
Lastly I should mention the feeling of family there, not just for my husband but myself too.

Reply from Jacob Hardie, Design and Marketing Assistant at Bradwell Court Residential Care Home

Thank you so much for your heartfelt and thoughtful review. We're truly touched by your kind words and delighted to hear how much your husband and you feel at home at Bradwell Court.It means the world to our team to know that their dedication and compassion have made such a positive impact. We take great pride in creating a safe, engaging, and nurturing environment for all our residents, and it's incredibly rewarding to hear that this has been your experience.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
High Peak Residential & Nursing Home
from Pamela K (Wife of Resident) published on 23 July 2025

Submitted via Postal Card • Report

Overall Experience

Overall, very happy for my husband being in your care.
I think sometimes understanding can cause issues, not just for the resident but the staff too.
Ongoing niggle is the car parking. Just a simple remedy of some white lines would improve this. One area needs careful thought on the while lines to

give maximum parking.

Reply from Jacob Hardie, Design and Marketing Assistant at High Peak Residential & Nursing Home

Thank you so much for taking the time to share your thoughts. We're truly grateful for your kind words and are pleased to know your husband is in good hands with us. We're always striving to create a supportive and welcoming environment for both our residents and their families, and feedback like yours helps us continue to grow and improve. Your support means a great deal to our team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
High Peak Residential & Nursing Home
from Anthony H (Nephew of Resident) published on 23 July 2025

Submitted via Postal Card • Report

Overall Experience

I have selected good for all questions except activities, where I have placed it as satisfactory. This in no way reflects on the activities coordinator, who is very good. My relative would like to see more external activities, eg visits out, which may be cost prohibited.
I am very happy overall with

the experience of High Peak, as is my relative who has dementia; however, I have no experience of other care homes, but feel confident she is in a good home overall.

Reply from Jacob Hardie, Design and Marketing Assistant at High Peak Residential & Nursing Home

Thank you so much for taking the time to share your thoughts and experiences. We're truly grateful for your kind words and are pleased to hear that both you and your relative feel confident and happy with the care provided at High Peak. Feedback like yours is incredibly valuable to us, as it helps us continue to grow and ensure we're offering the best possible environment for our residents and their families.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Upton Dene Residential and Nursing Home
from K B (Daughter of Resident) published on 23 July 2025

Submitted via Postal Card • Report

Overall Experience

Upton Dene were able to accept my mother on a rapid palliative discharge from the hospital at very short notice. We were so grateful that my mother's last few days were peaceful and that she was treated with dignity and respect. All the staff made the time we spent there as good as it could be and we

will always be immensely glad she could end her 101 year life in a truly caring place.

Reply from Jacob Hardie, Design and Marketing Assistant at Upton Dene Residential and Nursing Home

Thank you for your kind words. We're truly grateful we could support your mother and family during such an important time. It means a lot to know her final days were peaceful and that she was treated with dignity and care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bradwell Court Residential Care Home
from R C (Son-in-law of Resident) published on 21 July 2025

Submitted via Postal Card • Report

Overall Experience

The care in which my father-in-law has recieved over a period of nearly six months has been (excellent).
Management and staff have gone beyond what I would have ever expected.
The party for is 90th birthday was amazing (Thank you)

Reply from Jacob Hardie, Design and Marketing Assistant at Bradwell Court Residential Care Home

Thank you so much for your kind words and for taking the time to share your experience. We're truly honoured to have cared for your father-in-law over the past six months. It means the world to us to hear that both our staff and management exceeded your expectations. Your appreciation is deeply valued and will be shared with the entire team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bradwell Court Residential Care Home
from S C (Daughter of Resident) published on 21 July 2025

Submitted via Postal Card • Report

Overall Experience

The care that my dad has recieved is no other than excellent.
The staff and management have gone beyond our expectation in supporting not only my father but also the family too, which at times has been very stressful for us as a family. The party which they gave for his 90th Birthday was very memorable,

with residents being involved in making decorations etc.
I would highly reccomend the home.

Reply from Jacob Hardie, Design and Marketing Assistant at Bradwell Court Residential Care Home

We're truly honoured to have supported your father and your family during what we know can be a challenging time. It means the world to us to hear that our care and dedication have made a positive difference. Thank you again for your recommendation.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
High Peak Residential & Nursing Home
from Julie A (Daughter of Resident) published on 15 July 2025

Submitted via Postal Card • Report

Overall Experience

Very pleasant staff. My mum is in such good hands. Nothing is ever too much trouble.

Reply from Jacob Hardie, Design and Marketing Assistant at High Peak Residential & Nursing Home

Thank you for your lovely feedback. We're so glad your mum feels well cared for - it truly means a lot to us!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Upton Dene Residential and Nursing Home
from Susanne W (Daughter of Resident) published on 26 June 2025

Submitted via Website • Report

Overall Experience

I chose Upton Dene for my dad because staff took time to show me round & answer my questions when I was looking at local homes - this was not my experience at so many. I immediately liked the feel with it's excellent clean & modern facilities, calm atmosphere & the warm vibe from the staff. My first

impressions proved to be well founded & there is no question in my mind that I made the right choice.
The staff at Upton Dene are absolutely amazing. My dad wasn't at the home long but I still felt they got to know him well & always ensured he was comfortable & happy. The carers played board games with him, chatted to him and reassured him. They included him in so many of the activities on offer every day. Dad loved the beautiful garden & the peaceful environment. He used to think he was in a five star hotel!
I found it hard coping with my dad's failing health but the staff that were sensitive and caring towards me too and they gave my dear dad the care that he needed & deserved right to the end.

Reply from Jacob Hardie, Design and Marketing Assistant at Upton Dene Residential and Nursing Home

Thank you for your thoughtful and generous feedback. We are honoured that you entrusted Upton Dene with your father's care and are pleased to know that both he and your family felt supported during his time with us. Your kind words about our team and the environment mean a great deal, and we are truly grateful for the opportunity to have cared for your father with the dignity and compassion he deserved.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barony Lodge Residential Care Home
from Guy H (Son of Resident) published on 20 June 2025

Submitted via Postal Card • Report

Overall Experience

The home exceeded all my expectations for my mothers care. The competant staff always made her and us feel welcome. The home is clean and well set up for less mobile people with wide corridors, short distances and bright, spacious rooms. There seemed to be very little turnover in staff and very few

agency staff which made a big difference as they built bonding relationships with my mum.
I was always happy we made the correct choice with Barony Lodge, having viewed a few homes, and would recommend it to anyone.

Reply from Jacob Hardie, Design and Marketing Assistant at Barony Lodge Residential Care Home

Thank you for your wonderful review. We're so pleased Barony Lodge met your expectations and that your mother felt at home with us. It's especially rewarding to hear our team's consistency and the home's design made a real difference. Your recommendation means a lot.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barony Lodge Residential Care Home
from A B (Daughter of Resident) published on 20 June 2025

Submitted via Postal Card • Report

Overall Experience

All staff were extremely friendly and helpful, nothing was too much trouble.
Mum was in Barony Lodge for 8 nights respite, she was worried before she went in, but really enjoyed it, she says she will go again!
Thank you.

Reply from Jacob Hardie, Design and Marketing Assistant at Barony Lodge Residential Care Home

Thank you for your lovely review! We're so pleased your mum enjoyed her stay at Barony Lodge and felt at ease. We'll be delighted to welcome her back anytime!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bradwell Court Residential Care Home
from Patricia B (Respite Resident) published on 15 May 2025

Submitted via Postal Card • Report

Overall Experience

I enjoyed 'Bradwell Court' very much. Staff were most helpful and could not do enough for you. I would willingly go there again. The food was lovely compliments to the chef.

Reply from Jacob Hardie, Design and Marketing Assistant at Bradwell Court Residential Care Home

Thank you so much for your kind words about Bradwell Court. We're delighted to hear that you enjoyed your time at home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Upton Dene Residential and Nursing Home
from lynsey s (Daughter of Resident) published on 8 May 2025

Submitted via Website • Report

Overall Experience

mum and dad were transferred from hospital as they were unable to care for themselves at home any longer due to mums cancer and dads dementia. Mum only lived for a few weeks and her brain cancer made her unreasonable at times but this didn't stop the staff from being very caring and attentive.
Dad

lived on in the home for 6months following mums passing. During this time there was new management and an improvement throughout including new flooring, fixed heating as it was at times a little chilly. The activities improved and dad loved the exercise ,the trips out and the movies
Dad was very well cared for, he needed assistance with eating and all aspects of his daily living and these were attended to with dignity.
Near the end of his life I was able to video call him which I am extremely grateful to the staff for organising as it was very hard as I live in Australia. The food was good but a little more variety would have been nice especially in the evening. Thankyou for everything you do

Reply from Fae Doherty, Senior Marketing Officer at Upton Dene Residential and Nursing Home

Thank you for sharing your heartfelt experience. It sounds like your parents received compassionate and attentive care during their time at the home. It's wonderful to hear about the improvements made under the new management, and that your dad enjoyed the activities and outings. We appreciate your feedback about the food variety and will certainly take it into consideration. Thank you for your kind words and support.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bradwell Court Residential Care Home
from Stephen B (Son of Resident) published on 24 April 2025

Submitted via Website • Report

Overall Experience

My Mother became a resident recently and has settled in very well. This is thanks to the lovely caring, attentive staff.
Bradwell Court is always clean and well cared for with a homely, welcoming atmosphere.
My Mother says she is well looked after and the food is good.

Reply from Kate Yates, Communications and Content Specialist at Bradwell Court Residential Care Home

Thank you for sharing your positive experience. We're delighted to hear that your mother has settled in so well and is enjoying being at Bradwell Court. Our dedicated staff take great pride in providing a caring and attentive environment, and it's wonderful to know that their efforts are appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Upton Dene Residential and Nursing Home
from U L (Daughter of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

I cannot praise the staff at Upton Dene highly enough for their attentive, thorough care and for the kindness and compassion that they showed my mum during a very difficult time, following the death of my father. In fact, we as relatives were supported emotionally by both the nursing and admin staff

who also helped us greatly in organising a small funeral service for our father at the home, enabling our mum to be present. Thank you

Reply from Kate Yates, Communications and Content Specialist at Upton Dene Residential and Nursing Home

Thank you for your kind words. We are moved to hear that our team at Upton Dene was able to support your mum and family during such a difficult time. Your message will mean so much to the home manager and her team, thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
High Peak Residential & Nursing Home
from E H (Daughter of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

The staff are pleasant, plenty of activities.

Reply from Kate Yates, Communications and Content Specialist at High Peak Residential & Nursing Home

Thank you for your feedback. We're so pleased to hear that you've had such a positive experience at High Peak. We truly appreciate your kind words, thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bradwell Court Residential Care Home
from D A (Daughter of Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience

From the minute we stepped into Bradwell Court we knew this was the place for Mum. The lady who showed us round was very friendly and reassuring at a very stressful time. It definitely has the home from home feeling. Mum was very unsure on her arrival, but the Management team and staff greeted her with

open arms and have definitely made her feel at home. Mum is absolutely thriving and joining in with all the activities. The staff go above and beyond with the residents to ensure they are all well looked after. I would 100% recommend Bradwell Court to anyone finding themselves in a stressful situation of having to put their loved one on 24 hour care.

Reply from Kate Yates, Communications and Content Specialist at Bradwell Court Residential Care Home

Thank you for sharing your experience. It's heartwarming to hear how welcomed and reassured you felt from the moment you stepped into Bradwell Court. Knowing that your mum is thriving and feels at home means so much to us. The team will be so touched to read your kind words, thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bradwell Court Residential Care Home
from James B (Son of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

Very helpful staff. Very professional in dealing with my father. Clean home. Brilliant activities for residents.

Reply from Kate Yates, Communications and Content Specialist at Bradwell Court Residential Care Home

Thank you for your kind words for our team at Bradwell Court. We're delighted to hear that our staff's professionalism and care have made a positive impact. It's wonderful that you appreciate the cleanliness and activities we offer. Your feedback means a lot to us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bradwell Court Residential Care Home
from Peter B (Son of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience

Bradwell Court is an excellent care home. The facilities and rooms are clean & bright and the whole place is well decorated, with a lovely well kept garden.
The staff are caring, cheerful and well motivated and the place is very well managed.
Compared with homes of similar cost is represents tremendous

value.
I have nothing negative to say about Bradwell Court.

Reply from Kate Yates, Communications and Content Specialist at Bradwell Court Residential Care Home

Thank you for your wonderful feedback. We're delighted to hear that you appreciate the care, atmosphere, and value that Bradwell Court offers. Our team takes great pride in providing the highest standards of care, and your kind words will mean so much to them, thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by Sanctuary Care Ltd in Cheshire

Sanctuary Care Ltd Locations in Cheshire (4)

Sanctuary Care Ltd Reviews in Cheshire (304)

Barony Lodge Residential Care Home

Bradwell Court Residential Care Home

Bradwell Court Residential Care Home

High Peak Residential & Nursing Home

High Peak Residential & Nursing Home

Upton Dene Residential and Nursing Home

Bradwell Court Residential Care Home

Bradwell Court Residential Care Home

High Peak Residential & Nursing Home

Upton Dene Residential and Nursing Home

Barony Lodge Residential Care Home

Barony Lodge Residential Care Home

Bradwell Court Residential Care Home

Upton Dene Residential and Nursing Home

Bradwell Court Residential Care Home

Upton Dene Residential and Nursing Home

High Peak Residential & Nursing Home

Bradwell Court Residential Care Home

Bradwell Court Residential Care Home

Bradwell Court Residential Care Home

Awards / Recognitions (11)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers