Only the locations & reviews in Derbyshire for Sanctuary Care Ltd are showing below.
View the details of all 95 locations (with 6508 reviews) owned by Sanctuary Care Ltd
77 Nottingham Road, Spondon, Derby DE21 7NG
"The facility is well-designed and organised so resident so residents can feel at home while still having all the care and support they…" Read all 57 reviews
The team at The Laurels, many of whom have been with the home for over 10 years, are devoted to enriching the lives of their residents. As well as providing residential, dementia, nursing and palliative care, they also offer respite care breaks, which… Read more about The Laurels Residential and Nursing Home
29-31 Village Street, Old Normanton, Derby DE23 8TA
"The staff provide and give support to Mum that keep her comfortable on a nice environment. I cannot fault the care provided by all of the…" Read all 66 reviews
A home rich in cultural diversity, Sherwood Forest provides residential, dementia, nursing care and palliative care. The team, many of whom have been with the home for over 10 years, also offer respite care breaks, which can be booked in advance.… Read more about Sherwood Forest Residential and Nursing Home
40 St Marks Road, Derby DE21 6AH
"I have found the Park staff to be very friendly and kind to my mum and to all our family when visiting. They showed us around and were very…" Read all 89 reviews
The team at The Park are what makes this care home special, providing residential, nursing, dementia, palliative and respite care, which can be pre-booked in advance. They are dedicated to enriching the lives of their residents each and every day, and… Read more about The Park Residential and Nursing Home
Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for your wonderful feedback for our team The Park, they will be proud to read your kind words. We're so glad to hear that you and your family feel so welcomed and supported. Helping your mum settle in comfortably is our priority, and we're pleased that you appreciate the care, communication, and homely environment. Thank you for sharing your experience.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home
Thank you so much for your kind words and recommendation. We're so pleased to read your comments about the caring staff, home-cooked food, and the overall comfort of the home. We're also grateful for your feedback on the exterior and are pleased to share that following some external works last year, we have more improvements planned for this year, to ensure that both the inside and outside continue to meet the highest standards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home
Thank you so much for your heartfelt review for The Laurels. The home manager and her team will be so happy to read your wonderful comments and will be honoured to know they have helped to create such special memories for your family during what we know is a challenging time. Your kind words about our staff and the open-door policy reflect our commitment to providing exceptional care and support. We're so glad The Laurels has become a source of happiness for you, thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home
Thank you so much for your kind words. We're truly grateful for your feedback for our team at The Laurels, who will be proud to read your comments. It's wonderful to hear that you feel so supported by our team, and we'll continue to do our best to provide exceptional care for your mum.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home
Thank you for your kind feedback for our team at The Laurels. We're glad to hear that your husband is being so well cared for and that our team is keeping you informed and involved. Supporting families and ensuring open communication is so important to us. Thank you for trusting us with his care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for sharing your kind words about The Park. We're delighted to hear your stepdad has felt so welcomed and well cared for during his time with us. We'll be sure to pass on your compliments to our team, especially to the staff member in admin who has made such a positive impression. Your feedback means a lot to us, thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for sharing your experience of The Park so far. We're glad to hear you're pleased with your husband's room and the care he's receiving. If there's anything you need or any way we can further support you both, please don't hesitate to let us know.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for your feedback. We're very sorry to hear your concerns, which unfortunately you haven't raised with the home's management, who pride themselves on having very open communication with loved ones. We only have one care home in Chaddesden and while the manager was not aware of your concerns, she would very much like to reassure you that she welcomes all feedback and would like to reach out to you directly. In terms of your husband's bedroom, you are more than welcome to look at other bedroom options at The Park and the team will be very happy to show you these on your next visit. When bedding needs changing, we feel we are prompt to act but we welcome any feedback on how we can improve this. Please do take the opportunity to discuss these points with the manager, she is there to help with absolutely anything you need and welcomes honest feedback to continually enhance the care provided.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home
Thank you so much for sharing your positive experience with The Laurels in Spondon. We're delighted to hear that your mother is receiving such wonderful care. The team will be delighted to hear that the warm, welcoming atmosphere has made a difference for both of you. Your feedback is greatly appreciated, thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for your positive feedback. We're so pleased to hear that your dad is so happy and settled with us. Our team works hard to be attentive, approachable, and responsive to both residents and their loved ones, so it's great to know your experience is so positive. We truly appreciate your kind words thank you again.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for sharing your experience with us. We're so pleased to hear that your brother-in-law is so happy, well cared for and comfortable. Our staff are so proud to work at The Park and we're glad that their friendliness and welcoming approach has made such a difference. Your feedback means a lot to us, thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for sharing your feedback, we're pleased to hear that your friend is so happy and settled and has positive comments about our staff. Regarding your observations, our garden is a popular spot with our residents, however they do prefer to use it when the weather is really warm. It's often used for al fresco dining and we even have a resident who has their own gardening patch, which they take great pride in maintaining. While activities may not always be visible during your visits, please rest assured we do have a variety of engaging activities which are tailored to our resident's interests, which include a lot of person-centred one-to-one activities, which we appreciate might not always be as obvious as the bigger group ones. If you use social media, we'd love you to join our home's family and friends' social media page so you can see everything going on in the home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at Sherwood Forest Residential and Nursing Home
Thank you for your kind words about our team at The Park. We're delighted to know that your mum is comfortable and well-supported. Your recommendation means a lot to us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you so much for your heartfelt feedback, the team will be touched to read your kind words, especially written at such a difficult time. It means so much to know that you and your family felt so supported. Your feedback is truly appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you so much for your kind words about the team. We're thrilled to hear that you feel so welcome, the staff work hard to make sure The Park feels so homely for loved ones too and your feedback is greatly appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for your heartfelt review for The Park. We're pleased to hear that your aunt received such excellent care and attention during such a difficult time and the team will be touched to read your comments. Thank you for your personal recommendation, your feedback is greatly appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at Sherwood Forest Residential and Nursing Home
Thank you so much for your kind words about our team at Sherwood Forest. We're deeply sorry for your loss, and it means a lot to us that you felt supported during such a difficult time. We're glad to hear that you continue to enjoy our coffee mornings, and we're always here to welcome you with open arms.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at Sherwood Forest Residential and Nursing Home
Thank you for your review for Sherwood Forest. We're delighted to hear that your father-in-law received the care and respect he deserved from the wonderful team we have here. We appreciate your feedback and are glad we could provide a positive experience for your family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Kate Yates, Communications and Content Specialist at Sherwood Forest Residential and Nursing Home
Thank you for your heartfelt review of Sherwood Forest. The team will be touched to read your kind words, especially written at such a difficult time. We appreciate your personal recommendation for the home and are pleased to have been able to support your family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Loading
Loading events
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sanctuary Care Ltd to verify any information. View our terms and conditions. Sanctuary Care Ltd has a Platinum Service – more info.