Sanctuary Care Ltd in Oxfordshire | 4 Care Homes

Review of
Watlington & District Residential and Nursing Home
from S H (Friend of Resident) published on 22 April 2025

Submitted via Postal Card • Report

Overall Experience

Lovely atmosphere, staff always chatty & helpful. Plenty of activities, my friend's hair and nails always well kept. Care is always taken so that clothing is well presented and colour co-ordinated. In fact, everywhere is very colourful, this is important. Love to see all the photographs of activities,

everyone looks happy & cheerful. As a lady approaching 90, the sort of place I would like if needed! The food (from the menu) always looks intresing.

Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your lovely feedback. We're delighted that the vibrant atmosphere and attentive care have made such a positive impression. It's wonderful to hear that your friend feels so happy and well looked after. Your kind words truly mean a lot to us, thank you.

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Review of
Watlington & District Residential and Nursing Home
from Sandra C (Friend of Resident) published on 22 April 2025

Submitted via Website • Report

Overall Experience

I have visited a friend in the Watlington & District Residential and Nursing Home regularly over the last 2 years, and it has always been a total joy. All the Reception and Care staff have have greeted us with a beaming smile, offered us news of our friend, including showing recent photographs taken

at activities or celebrations, and created the most wonderful atmosphere throughout. How lucky the residents to be surrounded by beautiful countryside and totally committed staff.

Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your wonderful feedback. We're so pleased that your visits have been so joyful and that our team has helped create such a warm and welcoming atmosphere. We're grateful for your kind words.

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Review of
Wantage Residential and Nursing Home
from N H (Daughter of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

We were extremely happy with the care that our Mum received at Wantage Residential. Unfortunately, Mum deteriorated very quickly but the staff were amazing, always polite, caring and patient. We could not have asked for more. The manager was excellent and helped us with all the paperwork. A special

thank you to a particular nursing sister who was brilliant at explaining things and to another lady for helping Mum to eat.

Reply from Kate Yates, Communications and Content Specialist at Wantage Residential and Nursing Home

Thank you for your kind words for our team at Wantage. We're truly grateful to hear that your mum received such compassionate care during her time with us. Our staff strive to provide support with dignity and kindness, and it will mean so much to know that they made such a difference for your family, thank you.

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Review of
Watlington & District Residential and Nursing Home
from M L (Wife of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

Although my husband has complex needs and has only been a resident for 6 weeks I have found the nurses and care staff to be very compassionate when dealing with him which has helped him to settle in very quickly. I have always received regular updates on my husband's progress which has helped me enormously

and has made me feel very included in his care. The home itself is spotlessly clean and very comfortable and the food is exceptionally good. Thank you to the management team and all the other staff for the smooth running of such a lovely home.

Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you so much for sharing your experience. We understand how important it is for families to feel included and reassured, especially when a loved one has complex needs. It's wonderful to hear that our staff have helped your husband settle in with such compassion. Your kind words will mean so much to our team, and we will be sure to pass on your gratitude. Thank you again for taking the time to share your feedback.

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Review of
Watlington & District Residential and Nursing Home
from N C (Wife of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience

Carried out in a friendly, helpful manner. All questions quickly and clearly answered. Excellent.

Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your positive feedback for our team at Watlington. Your kind words highlight the excellent service provided - thank you for taking the time to share your experience.

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Review of
Wantage Residential and Nursing Home
from K S (Granddaughter of Resident) published on 31 March 2025

Submitted via Website • Report

Overall Experience

My grandma unfortunately had a fall at her flat and needed some short term respite care. She chose this care home as we'd visited when she'd moved from her previous home and we were sussing out housing options with her.

Grandmas been surrounded by incredible staff, the carers are funny, kind, supportive

and make such an effort when we as family have come in, sorted her medications and tests from the home.

Grandma wasn't eating much after the fall and thanks to the incredible chef she is eating normally again and we massively put her rate of recovery down to the joyful staff team and nourishing meals.

I cannot begin to describe how safe we feel with grandma being in the care of you all.
Management have answered all our queries too, been there every step to guide and support our family. We are blown away with the amount of care and attention that is shown.

We feel confident that if and when the time comes that grandma wants full time care we have a place she will happily return to.

Reply from Kate Yates, Communications and Content Specialist at Wantage Residential and Nursing Home

Thank you for your detailed and touching review. It's wonderful to hear how well your grandma has been cared for during her respite stay at Wantage. The thoughtful management and personal connections highlight the exceptional care at this home. It's wonderful to hear that you have such confidence in your grandma returning for full-time care if needed in the future. Thank you for sharing your experience.

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Review of
Wantage Residential and Nursing Home
from R W (Granddaughter of Resident) published on 26 March 2025

Submitted via Website • Report

Overall Experience

The team are always available, kind and compassionate.

I'm at the home regularly and see the hardwork that the team put into their roles. It's a lovely environment for my loved one. I like that they regularly seek feedback too.

Reply from Kate Yates, Communications and Content Specialist at Wantage Residential and Nursing Home

Thank you for your kind words for our team at Wantage, they will be delighted to read your comments. We truly appreciate your recognition of their hard work and dedication, thank you for sharing your experience.

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Review of
Watlington & District Residential and Nursing Home
from Julian B (Son of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience

My father was treated with care and dignity at Watlington care home. He enjoyed the many communal activities, and particularly liked the gardens during the summer. The carers were patient and gentle, and the home itself was clean and smart.

Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your kind words about our team at Watlington. We're delighted to hear that your father was so well cared for and enjoyed the activities and beautiful gardens. Our team takes great pride in providing outstanding care and your feedback will mean a lot to them, thank you.

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Review of
Watlington & District Residential and Nursing Home
from C C (Cousin of Resident) published on 3 March 2025

Submitted via Website • Report

Overall Experience

My cousin has been at Watlington Care Home for around two years now and I cannot praise it enough. From the moment I walk through the door, I'm always met with a warm welcome, and it truly feels like a place where we're valued as family. The staff are consistently friendly, approachable, and incredibly

helpful. They always make me feel encouraged to help myself to a cup of tea, join in with the activities and even stay for lunch if I wish which only costs £3 for two courses. The home itself is immaculate, always spotless, and fresh smelling. It's clear that cleanliness is a top priority. The level of care my cousin receives is outstanding, and it's reassuring to know they are in such capable and compassionate hands. I am so grateful for everything this home provides, and it gives me peace of mind knowing my cousin is so well looked after and is very happy.

Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your heartfelt review, the team at Watlington will be so pleased to read your kind words. It's wonderful to hear that you feel so welcomed and valued whenever you visit. We take great pride in creating a warm, family-like atmosphere and ensuring both residents and their loved ones feel at home. We're delighted that your cousin is happy and so well looked after, and we truly appreciate your feedback.

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Review of
Watlington & District Residential and Nursing Home
from Rosie C (Regular Volunteer) published on 21 February 2025

Submitted via Website • Report

Overall Experience

I volunteer for a couple of hours once a week at Watlington, and I continue to be amazed at the level of care experienced by the residents. The staff have total understanding of the needs of all the residents, and can tell me instantly who would appreciate my company, whether it be being read to, or

listening to music, or simply having a chat! The residents, without exception, always tell me how lovely the staff are and how well they are looked after. I hear about winning quizzes, listening to a visiting pianist, and how they can't wait for the good weather so they can go outside and enjoy the beautiful garden! I think they're busier than I am!

Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you so much for your kind words and for dedicating your time to volunteering at Watlington. It's wonderful to hear how much you enjoy your visits and how engaged our residents are in such meaningful experiences. Our team takes great pride in creating a warm and stimulating environment, and it's wonderful to know their efforts are appreciated, thank you.

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Review of
Iffley Residential and Nursing Home
from D S (Son-in-law of Resident) published on 6 February 2025

Submitted via Postal Card • Report

Overall Experience

The staff are excellent, polite, caring. The place is always clean and odour free. The food is always good quality, however some strange things on menu, vegetables need more cooking.

Reply from Kate Yates, Communications and Content Specialist at Iffley Residential and Nursing Home

Thank you for your kind words about our caring staff and the cleanliness of our home - we truly appreciate your feedback. We always strive to provide the highest quality, home-cooked meals, and of course we understand that preferences can vary. Please rest assured that we always offer alternatives to suit individual tastes and will ensure your feedback is passed to our home manager and chef. Your feedback helps us to continually improve, thank you.

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Review of
Watlington & District Residential and Nursing Home
from Amy C (Wife of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience

My husband's review with a senior nurse was extremely thorough. He obviously knew his client extremely well. All conditions were clearly explained to me and my daughter. We left feeling satisfied with the care and attention he is receiving.

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Review of
Watlington & District Residential and Nursing Home
from C B (Regular Volunteer) published on 28 January 2025

Submitted via Website • Report

Overall Experience

I have been visiting Sanctuary Care Home since April last year as a regular, weekly volunteer. The residents are looked after really kindly with gentleness and concern whilst maintaining a professional attitude. The residents tell me how lovely the staff are and they clearly love living there. There

are plenty of a variety of activities organised for all tastes and everyone is encouraged to join in. This is a real 'home from home' with all the nursing care provided.

Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you so much for your kind words and for taking the time to share your experience as a volunteer. We truly appreciate your dedication and the positive impact you have on our residents at Watlington. It's wonderful to hear how much they enjoy living here and value our team's care and support. We're also delighted that the variety of activities we offer is being enjoyed by everyone. Thank you again for being such an important part of our community.

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Review of
Watlington & District Residential and Nursing Home
from Charlie B (Friend of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience

My friend has been a resident at Watlington for about 5 years, her husband was also a resident here previously. I have visited her many times and can only speak highly of the care she has received from all the wonderful staff. From the lovely welcome you receive when you come through the door from the

team at Reception, the Housekeeping team, Nurses and Care staff are always very friendly and accommodating. I was very pleased that my friend came to this home as it really is a home from home. Great food, always clean and well maintained and a great management team.

Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you so much for your thoughtful and detailed review, the team at Watlington will be touched to read your kind words. We're delighted to hear that your friend has received such wonderful care from every single member of the team, from reception and housekeeping, to our nurses and care staff. We're also happy that the atmosphere, home-cooked food, and environment have all contributed to a comfortable, 'home from home' experience.

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Review of
Watlington & District Residential and Nursing Home
from B W (Relative of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience

My uncle entered the Watlington Residential and Nursing Home last year. He has complex health issues but was extremely independent before a long illness made full-time care necessary. We didn't expect his transition from independent living to be easy but both staff and management have gone beyond the

call of duty to make him - and us, as his family - feel at home. The staff on reception are brilliant, professional and a total delight to deal with while the nursing and care staff are every bit as attentive, respectful, kind and knowledgeable as you could hope for. Meanwhile the home itself is immaculately clean, beautiful and well-maintained as well as comfortable. The food is also exceptionally good, varied and nutritionally balanced. All of this plus regular entertainment, therapy dog visits, thoughtful personal touches and organised activities make the Watlington the kind of nursing and residential home, I wish everyone who needs one, had access to. Superb in every way.

Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for sharing such a detailed and glowing review. We're so pleased to hear how well your uncle has settled in and that both he and your family feel so at home. It's wonderful to know that our staff in every area of the home have provided the attentive and compassionate support he deserves. Your kind words about the cleanliness, comfort, home-cooked food, and activities will be greatly appreciated. We're proud to be part of your uncle's care journey. Thank you again for your heartfelt feedback.

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Review of
Watlington & District Residential and Nursing Home
from Derek W (Husband of Resident) published on 19 December 2024

Submitted via Website • Report

Overall Experience

My wife, who suffers from Alzheimer's, joined the Watlington & District Residential and Nursing Home family at the beginning of November 2024. She is extremely independent and can be difficult. The staff are wonderfully tolerant, very friendly and above all very professional, all of which is helping

my wife settle in to her new environment. I cannot praise the care home staff enough, they all understand the needs and difficulties when a family is forced to place a love one in care. The whole environment is a happy and bright experience with frequent entertainment from visiting singers and musicians.
I have received regular updates on my wife's progress, which has helped me enormously in this transition period. She tells me how nice it is there and how nice the food is. I really cannot praise the staff and management team enough for the outstanding Job they are doing.

Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your heartfelt review of Watlington. We're delighted to hear that your wife is settling in well and appreciates the environment and home cooked food. Our dedicated team strive to provide outstanding care, especially during such significant transitions and it is wonderful to hear this has made such a difference. Supporting loved ones is so very important to them as they know how hard this can be for families. Thank you for entrusting us with your wife's care and for your kind words of support.

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Review of
Iffley Residential and Nursing Home
from J F (Son of Resident) published on 9 December 2024

Submitted via Website • Report

Overall Experience

My Mother has been at Iffley since May 2024. The staff work very hard on her behalf. She is looked after very well by an excellent team of nurses and carers.
The facilities are kept very clean and the food is of high quality and well presented. It looks nice and you want to eat it! Thanks to all the

staff at Iffley.

Reply from Kate Yates, Communications and Content Specialist at Iffley Residential and Nursing Home

Thank you so much for your wonderful feedback for Iffley, the team will be proud to read your kind words. We're delighted to hear that your mother is being so well cared for and that you appreciate the hard work of our dedicated team. It's wonderful to know you're happy with the cleanliness and quality of the facilities, as well as the high standard of home cooked food. Your feedback is greatly appreciated, and we'll be sure to share your lovely comments with the team at Iffley, thank you.

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Review of
Watlington & District Residential and Nursing Home
from Keith M (Husband of Resident) published on 21 November 2024

Submitted via Postal Card • Report

Overall Experience

My wife, who suffers from Alzheimer's, was admitted to Watlington Nursing Home on 16/8/24. She always hated the thought of living in a care home and regularly pleaded with me to take her home during those early weeks. However, she made friends with other residents and staff provided her with interesting

activities in which she could participate. The activities included the use of a putting green, drawing, bingo and quizzes, in addition to regular entertainment provided by professional entertainers. The staff are very professional and regularly ensure me as to how my wife has adapted to care home life. They facilitate my taking her out, plus my having a meal with her. I am extremely satisfied with the standard of care, cleanliness and friendship of the staff.

Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for sharing your heartfelt review. It's wonderful to hear how your wife has settled into life at Watlington, enjoying the activities and forming friendships. Your kind words about the care, cleanliness, and the dedication of the staff are very much appreciated and we will be sure to share them with the team, thank you.

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Review of
Wantage Residential and Nursing Home
from Lawrence D (Son of Resident) published on 12 November 2024

Submitted via Postal Card • Report

Overall Experience

The care home my mother is a resident in is excellent, the management and staff are very professional and nothing is too much trouble for them to make my mother's stay there a happy one. I know my mother is getting the best care, and I know she is very happy there. It is very pleasing to know that she

is in safe hands and we as a family are delighted that she has settled in her new surroundings.

Reply from Kate Yates, Communications and Content Specialist at Wantage Residential and Nursing Home

Thank you so much for sharing your experience of Wantage. We're delighted to hear that your mother feels so happy and well-cared for at the home. It's our priority to create a safe and welcoming environment, and it's wonderful to know she has settled in so well. Your kind words will be greatly appreciated by the team, thank you.

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Review of
Wantage Residential and Nursing Home
from Catherine C (Daughter of Resident) published on 1 November 2024

Submitted via Postal Card • Report

Overall Experience

My mum came to stay for two weeks when we went away for our annual holiday. The staff in the sanctuary in Wantage are all lovely. Very professional and caring. My mum enjoyed her stay, particularly the food which she said was outstanding. I'm hoping she can continue coming to the sanctuary for care

in the future when we go away. It gave me huge relief to know she was safe and cared for and I was able to relax on my holiday.

Reply from Kate Yates, Communications and Content Specialist at Wantage Residential and Nursing Home

Thank you for sharing such a lovely review. We're so pleased that your mum enjoyed her stay with us and that the food was a highlight for her. Knowing she felt safe and cared for, and that you could fully relax on your holiday, is so rewarding for our team. We look forward to welcoming her back to Wantage again.

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Care Homes Owned by Sanctuary Care Ltd in Oxfordshire

Sanctuary Care Ltd Locations in Oxfordshire (4)

Sanctuary Care Ltd Reviews in Oxfordshire (328)

Watlington & District Residential and Nursing Home

Watlington & District Residential and Nursing Home

Wantage Residential and Nursing Home

Watlington & District Residential and Nursing Home

Watlington & District Residential and Nursing Home

Wantage Residential and Nursing Home

Wantage Residential and Nursing Home

Watlington & District Residential and Nursing Home

Watlington & District Residential and Nursing Home

Watlington & District Residential and Nursing Home

Iffley Residential and Nursing Home

Watlington & District Residential and Nursing Home

Watlington & District Residential and Nursing Home

Watlington & District Residential and Nursing Home

Watlington & District Residential and Nursing Home

Watlington & District Residential and Nursing Home

Iffley Residential and Nursing Home

Watlington & District Residential and Nursing Home

Wantage Residential and Nursing Home

Wantage Residential and Nursing Home

Awards / Recognitions (11)

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