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Care Home Owned by Sanctuary Care Ltd in Staffordshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Sanctuary Care Ltd in Staffordshire

Only the locations & reviews in Staffordshire for Sanctuary Care Ltd are showing below.

View the details of all 95 locations (with 6571 reviews) owned by Sanctuary Care Ltd

Sanctuary Care Ltd Locations in Staffordshire (1)

 

1 Care Home owned by Sanctuary Care Ltd in Staffordshire

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Broadmeadow Court Residential Care Home

London Road, Stoke-on-Trent, Newcastle-under-Lyme ST5 7JG 

9.9 55 reviews
"The management and all the staff at Broadmeadow Court Residential Care Home treated our mother with dignity and kindness. The care and…"   Read all 55 reviews
Location Type Care Home

The team at Broadmeadow, many of whom have been with the home for over 15 years, make this home feel really special, with a warm, family feel the moment you walk through the door. Devoted to enriching the lives of their residents, staff spend time… Read more about Broadmeadow Court Residential Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 36 Rooms from £1,026 / week

Sanctuary Care Ltd Reviews in Staffordshire (55)

9.7
Sanctuary Care Ltd has a Group Review Score of 9.7 (9.666) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sanctuary Care Ltd must have a Review Score.

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Review of

Broadmeadow Court Residential Care Home

from Avril J (Daughter of Resident) published on 9 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and all the staff at Broadmeadow Court Residential Care Home treated our mother with dignity and kindness. The care and support was excellent. The management and staff are very professional, very helpful and very polite. Myself and my family really appreciated that Mum was able to stay
at Broadmeadow Court. The care for our mother was outstanding.

Reply from Kate Yates, Communications and Content Specialist at Broadmeadow Court Residential Care Home

Thank you for your five-star review for Broadmeadow Court, the team will be touched to read your comments. Providing outstanding care and support is our priority and we greatly appreciate your trust in us.


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Review of

Broadmeadow Court Residential Care Home

from Sheila O (Friend of Resident) published on 10 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't have picked a better home for my friend. Both management and staff are amazing, they all couldn't do enough to take care of my friend. The home was spotless and never smelt like other homes I've been to. They were all so happy and friendly, always had time to stop for a chat and a joke. My
friend enjoyed the four years that he spent in there. We can't thank them all for everything they did. Would highly recommend this home, it's the best.

Reply from Kate Yates, Communications and Content Specialist at Broadmeadow Court Residential Care Home

Thank you for your review for Broadmeadow Court, the team will be delighted to read your kind words.


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Review of

Broadmeadow Court Residential Care Home

from E A (Niece of Resident) published on 19 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been really happy with all aspects of the home. The staff have been so kind and respectful and nothing too much trouble. There is always a lovely fresh smell as you walk in the door and all through the home. The rooms are kept spotless clean and comfortable. Our aunt was happy and very well
looked after. I would recommend it to anyone.

Reply from Kate Yates, Communications and Content Specialist at Broadmeadow Court Residential Care Home

Thank you for your five star review for Broadmeadow Court, the team will be delighted to read your kind words and recommendation.


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Review of

Broadmeadow Court Residential Care Home

from K P (Niece of Resident) published on 14 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with our aunt's care. The staff are wonderful and very caring. the home is spotless and always smells lovely. We have no issues with anything.

Reply from Kate Yates, Communications and Content Specialist at Broadmeadow Court Residential Care Home

Thank you for taking the time to leave this 5 star review, we will be sure to pass on your comments to the team at Broadmeadow Court.


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Review of

Broadmeadow Court Residential Care Home

from C M (Niece of Resident) published on 13 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family has been delighted with the care our aunt has received. The staff have been wonderful, very caring, nothing was too much trouble. The home is beautifully kept. Very clean and always smells fresh.

Reply from Kate Yates, Communications and Content Specialist at Broadmeadow Court Residential Care Home

Thank you for your fantastic five-star review of Broadmeadow Court, we will be sure to pass on your wonderful comments regarding the care your aunt receives.


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Review of

Broadmeadow Court Residential Care Home

from Mary C (Sister of Resident) published on 29 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was well cared for in the home. The staff were wonderful and caring. Nothing was too much for them. They were very helpful. I would recommend this home to anyone. They looked after him until he passed away. They were wonderful.

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Review of

Broadmeadow Court Residential Care Home

from Janet H (Daughter of Resident) published on 20 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident for 4 years at Broadmeadlow Court. Sadly her condition has deteriorated and she now needs full nursing care. During her stay, Mum was always looked after wonderfully. All the staff are friendly, approachable and residents' needs come first. I will always have happy memories of Mum's
stay and the many staff who have been there the entire time of her stay.

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Review of

Broadmeadow Court Residential Care Home

from Janet M (Sister of Resident) published on 12 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff to be caring, patient and professional at Broadmeadow Court Residential Care Home. They have shown affection to my sister and taken great care of her. I have no complaints to make regarding food, cleanliness and care and I, as a visitor, have been welcomed and assisted when I
have been upset. My regards to all staff.

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Review of

Broadmeadow Court Residential Care Home

from Marie C (Sister of Resident) published on 12 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been at Broadmeadow Court Residential Care Home for approximately three and a half years and we have been very happy with everything concerned with her stay.

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Review of

Broadmeadow Court Residential Care Home

from Shirley H (Sister of Resident) published on 8 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have worked extremely hard to improve on all aspects of the home. It has now got a beautiful garden for the enjoyment of the residents and staff, to which the residents have helped with the planting of many of the flowers.

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Review of

Broadmeadow Court Residential Care Home

from S B (Daughter-in-law of Resident) published on 5 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Where to start? Wow! The commitment of the staff at this party was fantastic to see. Dancing with residents which obviously helps mobility, the carer who sort activities was never still, dancing non-stop as were quite a few of the girls and obviously enjoying it.
The food was fantastic, fit for a king,
and so much of it, including a trolley of naughty but nice desserts. We are so lucky to have such lovely, caring girls looking after our relatives. We now have a life and can relax now.

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Review of

Broadmeadow Court Residential Care Home

from Julie T (Sister-in-law of Resident) published on 30 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the 7th of May, I was lucky enough to be invited to Broasmeadow Court to take part in the Kings Coronation celebration. The staff were superb, making everyone very welcome with smiling faces and kind words. I notice the residents enjoying themselves and no one was excluded. The staff were so attentive
to their individual needs. The staff member in charge of activities has so much energy, empathy, and so many varied ideas to encourage the residents to participate (eg, making their own crowns!), having a little dance to the live singer. The cakes/food was professionally delicious. I loved my time here!

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Review of

Broadmeadow Court Residential Care Home

from Stephanie P (Granddaughter of Resident) published on 22 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always seem friendly and engage well with my nan. She is treated with dignity and when we can't visit, staff assist her with her tablet to keep in contact with us, especially one member of staff in particular.

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Review of

Broadmeadow Court Residential Care Home

from Julie M (Daughter of Resident) published on 27 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to a bad fall at home which affected our mum's mobility and after several weeks in hospital during Covid, the family decided that it was safer to have her cared for in a care home rather than return home. After a few weeks, she settled in and always refers to it as her home, which is very reassuring
to us all. The management and staff are very caring, friendly, very approachable and always manage to make her laugh and smile. They have a wonderful activities lady who encourages residents to take part. All the food is freshly cooked in their kitchen. Mum's gone back to a healthy weight now.

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Review of

Broadmeadow Court Residential Care Home

from Brian D (Nephew of Resident) published on 27 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home fully lives up to its description. It is a real home to its residents and the care is superb. The staff, from the management to maintenance all, almost without exception, put the needs of the residents first and foremost. The catering is outstanding and tailored to specific requirements
if necessary. We visit regularly and the atmosphere is nearly always cheerful with activities frequently taking place. I'll be more than happy to move in there if and when the need arises.

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Review of

Broadmeadow Court Residential Care Home

from Michelle T (Granddaughter of Resident) published on 28 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care is taken of my nana by all the staff at the care home. They have always been so friendly and welcoming. The food seemed amazing and there was always an activity being planned to participate in or an individual session like a pamper day. It feels like the staff treat the residents like
they are part of their family and was a great comfort when we couldn't visit during Covid. I was really pleased with our choice of care home and thankful for the support given to my family when it was needed. I can't praise the staff enough.

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Review of

Broadmeadow Court Residential Care Home

from A E (Friend of Resident) published on 26 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are exceptionally helpful, caring and informative to all concerned. Peace of mind, knowing my friend is well cared for, her safety during both day and night is primary.

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Review of

Broadmeadow Court Residential Care Home

from J W (Brother of Resident) published on 28 June 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say I think it is a very excellent care home and that goes for the staff as well.

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Review of

Broadmeadow Court Residential Care Home

from N S (Son of Resident) published on 28 June 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can say that in the time my mother has been a resident at Broadmeadow Court, we have been extremely happy with her care. She is happy when we visit her and tells us how good and kind the staff are. May I also say what a wonderful afternoon was put on for residents and visitors for the jubilee celebrations.

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Review of

Broadmeadow Court Residential Care Home

from Lauren M (Granddaughter of Resident) published on 16 June 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the best care home you could wish any family member or friend to go to. The staff always go out of their way to not only make your loved one feel welcomed and settled, but keep you involved every step of the way, with weekly updates. Nothing is ever too much trouble for the staff. They have
a weekly list of activities the residents will be getting up to, which always looks brilliant and always something new for everyone to look forward to. Just to know that your loved one is being looked after properly, with the warmest of staff, who go the extra mile, is so reassuring. It’s always clean and tidy with alternate decorations Easter, Christmas etc.

Reply from Fae Doherty, Senior Marketing Officer at Broadmeadow Court Residential Care Home

Thank you so much for the most wonderful review. Your kind words are so appreciated by the team at Broadmeadow Court. Best wishes.


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