Which Blossom Care Care Homes have the highest review score?

Blossom House , Kinmel Lodge & Wishmoor have the highest review score.

Blossom Care | 3 Care Homes

Review of
Wishmoor
from Fiona P (Daughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience

My Mum who has Alzheimer's has been a resident at Wishmoor for 6 months now. I have been extremely reassured by the high level of care Mum receives and the abundance of activities and day trips she has been involved in. I feel a close connection to many staff members who welcome us wholeheartedly when

we visit. I am kept informed and up to date with Mum's progress with emails, and following the Wishmoor social media page which shows photos of Mum involved in various activities and outings. I visit regularly and the atmosphere is relaxed, homely and colourful. The conservatory and gardens are a real bonus. The food is also very good which Mum enjoys and thrives on. The home is kept clean, bright and airy, I have absolutely no concerns about Mum's care at Wishmoor everything is run in a professional manner with an authentic charm that is hard to find these days.

Reply from Rachel Harper, QA Manager at Wishmoor

Thank you so much for taking the time to write such a lovely review of Wishmoor!

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Review of
Blossom House
from Elizabeth F (Daughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience

So pleased I moved my mum to Blossom House from her previous care home. The staff really care about each individual resident's needs and interests and support each other, as a team. They treat my mum so kindly and make her feel safe and make a fantastic effort to keep her engaged and involved in all

the numerous activities that take place. The environment and respect for each resident is brilliant and genuine, and they listen to residents and families to ensure that they can provide the best care. Well done Blossom House!

Reply from Rachel Harper, QA Manager at Blossom House

Thank you very much for writing such a great review of Blossom House! We look forward to seeing you again soon!

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Review of
Blossom House
from Michael B (Son of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience

A well run and caring home in which our mother has resided for the past two years. The staff are experienced and dedicated, the building although old is in good order and our mother's room in particular has beautiful views of the Malvern Hills. The food is good, with a very knowledgeable cook who goes

above and beyond her duties. Altogether a care home to be recommended.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you for taking the time to write such a wonderful review. We are very proud of our staff team at Blossom House and I will make sure the positive feedback is passed on.

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Review of
Blossom House
from J B (Son-in-law of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience

My father-in-law has only been in the home since mid-December but I was very impressed from day 1 with the level of professionalism of the staff. After a couple of weeks, he seemed to be settling in fine, and the kindness and courtesy which he receives from everyone involved in his care is second to

none. There seem to be plenty of activities for the residents to take part in if they so wish, and as my father-in-law was admitted during December he got to go to the Christmas and New Years parties.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you for your review and we look forward to welcoming you to many more events in the future.

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Review of
Kinmel Lodge
from Vincent M (Husband of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience

A very good home, staff are very good. Management is always there for you. My wife's room has just been painted and a good job was made of it. My wife's clothes are always clean and washing of clothes seems to be done regularly.

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Review of
Kinmel Lodge
from Simon O (Son of Resident) published on 12 August 2024

Submitted via Postal Card • Report

Overall Experience

My mum recently spent some time in hospital and was quite poorly when discharged to Kinmel Lodge and her mobility was terrible. Management and staff put measures in place to ensure her safety and has since recovered really well. Management recently moved my mum to a different room to suit her needs,

and she is so much better. This shows a caring and proactive attitude from the manager and the team towards residents. Staff are great with my mum and always friendly when I visit. Thank you.

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Review of
Wishmoor
from Natasha H (Daughter of Resident) published on 30 July 2024

Submitted via Website • Report

Overall Experience

Cannot thank Wishmoor enough for their kindness and care with my Mum. The home has a homely welcoming environment. You can tell the genuine care and love from the staff in what they do which is hard to come by now.
There are always activities or something going on with the residents they do go above

and beyond. I feel comfortable when leaving a visit knowing that Mum is looked after and cared for.
Mum is in an unusual situation as she is one of the younger residents but the staff makes sure she is treated as an individual and her care is completely person-centred. Mum is looking to do swimming and other activities she enjoys all organised from the home. Also helping mum see her husband weekly by going in the taxi with her.
All of Mum's family are extremely grateful to Wishmoor staff for the love they have shown in a very difficult time it's made such a difference. And hasn't gone unseen from us, thank you.

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Review of
Blossom House
from Nicola A (Daughter of Resident) published on 3 July 2024

Submitted via Website • Report

Overall Experience

Blossom House has a lovely, homely atmosphere. The staff are always very welcoming. They treat my mother with kindness, care and respect. The food is very good and my mother enjoys the meals. She has a lovely room which is kept clean and tidy.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you for taking the time to write us a review we really appreciate it and we are so pleased your mother has settled so well at Blossom House.

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Review of
Blossom House
from Gary J (Son of Resident) published on 3 July 2024

Submitted via Website • Report

Overall Experience

I visited my father for Father's Day and witnessed the staff going around each resident that is a father giving them each a nicely presented present and of the care and attention they gave to each one. I was very impressed at the level of genuine support they gave to each, it moved me to see it.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you for your lovely review. We are so pleased to be able to provide such a high level of person-centred care at Blossom House and we are very proud of our staff team who continue to go above and beyond!

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Review of
Blossom House
from P G (Son of Resident) published on 3 July 2024

Submitted via Website • Report

Overall Experience

The staff are welcoming and obliging to visitors and my mother likes her carers. Her room is clean and the communal spaces well decorated. The food is fine. I appreciate the thoroughness of the approach to her medical needs. My mother seems very happy in the home.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you for your review of Blossom House and we are delighted you chose Blossom House for your mother.

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Review of
Blossom House
from Jane C (Daughter of Resident) published on 20 June 2024

Submitted via Postal Card • Report

Overall Experience

My dad, who has been a resident at Blossom House for over eighteen months, was resident of the week. Myself and family were invited to join Dad for lunch. What a fab experience. Dad had chosen his favourite lunch and we all had a lovely home.
All your care staff and office staff are exemplary and treat

my dad like a king. They often refer to him by a nickname which is adorable. One member of staff leads his team exceptionally and is always available to chat to us about Dad. Thank you all.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you for taking the time to write such a lovely review! We are so pleased you enjoyed your lunch at Blossom House and hope to see you again very soon!

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Review of
Kinmel Lodge
from Gail J (Daughter of Resident) published on 10 June 2024

Submitted via Website • Report

Overall Experience

My mum has only been in Kinmel Lodge for a couple of months but the change in her is so lovely to see. She is always smiling and joins in with everything.
The staff are so caring they feel like friends when I visit. The list of activities is brilliant the residents are always doing something. Every

single day in December there was something happening, I don't know how they think of some of the activities.

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Review of
Blossom House
from Richard P (Brother of Resident) published on 29 April 2024

Submitted via Website • Report

Overall Experience

Excellent all round. My only criticism has been about the doorbell when trying to gain entry, I have raised this point before and have been reassured that the staff hear the bell and will answer as soon as possible.

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Review of
Wishmoor
from Mary S (Sister of Resident) published on 6 February 2024

Submitted via Website • Report

Overall Experience

Since my sister was moved to Wishmoor in September 2023 we have had no concerns or worries about her care. The whole Wishmoor team provide an exceptional level of care and we are always made welcome when we visit. We are kept well informed by the staff who are always very helpful.

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Review of
Blossom House
from Ian M (Son of Resident) published on 31 January 2024

Submitted via Website • Report

Overall Experience

Mum has resided at Blossom House for over two years and I've been impressed by the way the team have patiently dealt with the issues resulting from her advanced dementia. All credit to the management team, who are focused on delivering the best possible environment by way of personalized care with a

dedicated staff that, in my opinion, embrace the residents as family. The care team are exceptional and it was no surprise to see a senior member winning the Dementia Carer Award in Worcestershire's 2023 Health and Social Care awards. The variety of activities, again centred on the person, is first class and you cannot fail to be touched by the happy smiles of the residents pictured on the home's social media page. Well done!

Reply from Rachel Harper, QA Manager at Blossom House

Thank you very much for your lovely review of Blossom House. We are very proud of the whole team and I will pass your praise on to them.

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Review of
Wishmoor
from R P (Daughter of Resident) published on 25 January 2024

Submitted via Website • Report

Overall Experience

I couldn't be happier with the care my dad is receiving since he moved in at the end of last year. He is clearly well cared for. The staff are all amazing including the kitchen and cleaning staff and have all made a point of making us as family members feel welcome.
They have made an effort to get

to know his likes and dislikes and he is regularly involved in activities he enjoys.
The staff team are quick to manage any medical needs and keeps in touch with us.
I feel able to relax confident in the care he is receiving from the amazing team at Wishmoor.

Reply from Rachel Harper, QA Manager at Wishmoor

Thank you so much for taking the time to write such a lovely review of Wishmoor.

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Review of
Kinmel Lodge
from A J (Son-in-law of Resident) published on 17 January 2024

Submitted via Website • Report

Overall Experience

Since my mother-in-law has gone into care at Kinmel Lodge she is happier than she has been for years. The care and support the staff give the residents and their visiting families is amazing. They really engage with the residents and have activities that keep them active on a daily basis. The atmosphere

is so upbeat which really helps when you get to the stage of a close relative being in need of dementia care. Finding such a great place is a huge relief that we can be sure that our relative is getting the best care available.

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Review of
Blossom House
from Ralph J (Son-in-law of Resident) published on 7 December 2023

Submitted via Website • Report

Overall Experience

I have a lot of experience working in care homes, and should I ever feel the need to check into one, Blossom House would be high on the list. The Care staff are exceptional, hard-working, and attentive. The entertainment is the best I have encountered anywhere, by a big margin.

My father-in-law has

visited the Morgan Museum, has swimming sessions once a fortnight, has been out to the seaside, and garden centre, plus much more. Something nice seems to happen at least once a week, and it's something that can easily be overlooked, as the member of staff just quietly goes about doing stuff without any fuss.

My father-in-law is happy, and well cared for and I could not be happier with the way things have turned out for him. My only criticism is gaining entry to the home. Sometimes the doorbell is set too quietly for the carers to hear, and it does seem to be the job of the carers to answer the door, along with the mountains of other stuff they have to do.

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Review of
Kinmel Lodge
from Julie S (Daughter of Resident) published on 19 October 2023

Submitted via Postal Card • Report

Overall Experience

All the staff - from the manager to the domestics work cohesively and professionally and all genuinely care about the residents. Before coming into Kinmel Lodge my mum could hardly walk and always used a Zimmer, now she walks with a stick and can easily walk a few miles! It could be the delicious meals,

it could be the various activities and the person-centric care but ultimately my mum has a quality of life that we never thought possible. Thank you!

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

Thank you Julie for submitting a very positive review. We are always retraining to ensure that we are constantly moving with the times and meeting requests from people within our service. We are always very pleased when we know we are exceeding the standards required.

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Review of
Kinmel Lodge
from Janette H (Daughter of Resident) published on 15 August 2023

Submitted via Website • Report

Overall Experience

Can't believe how well Mum has been doing since staying at the home. She's happy, always laughing and doesn't stop eating!
The staff all go above and beyond, making sure Mum's personal care is always done discreetly and maintaining Mum's dignity.
Mum loves the food that the exceptional cooks provide

every day, with a menu to rival any restaurant. She even eats salad, which she wouldn't eat before.
The entertainment programme is amazing. Mum especially loves the singing on a Friday.
I can honestly say that the home has given Mum a fulfilling life, with her dementia.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

Thank you for taking time to review us and thank you for your positive feedback.

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Care Homes Owned by Blossom Care

Blossom Care Locations (3)

Blossom Care Reviews (119)

Wishmoor

Blossom House

Blossom House

Blossom House

Kinmel Lodge

Kinmel Lodge

Wishmoor

Blossom House

Blossom House

Blossom House

Blossom House

Kinmel Lodge

Blossom House

Wishmoor

Blossom House

Wishmoor

Kinmel Lodge

Blossom House

Kinmel Lodge

Kinmel Lodge

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