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Care Homes Owned by Holy Cross Care Homes Ltd

8.0 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Holy Cross Care Homes Ltd

Holy Cross Care Homes Ltd Locations (2)

 

2 Care Homes owned by Holy Cross Care Homes Ltd

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Holy Cross Care Home

150 Abbey Foregate, Shrewsbury SY2 6AP 

7.9 23 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • Eating Disorders
  • 57 Rooms
Bradeney House Nursing Home

Worfield, Bridgnorth WV15 5NT 

8.1 22 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Physical Disability
  • Mental Health
  • Substance Misuse
  • 101 Rooms

Holy Cross Care Homes Ltd Reviews (45)

8.0
Holy Cross Care Homes Ltd has a Group Review Score of 8.0 (7.980) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Holy Cross Care Homes Ltd must have a Review Score.

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Review of

Bradeney House Nursing Home

from Paul M (Son of Resident) published on 13 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad stayed in the care home for approximately two years until his recent passing. Much loved Husband, Father, Grandfather and Great-Grandfather. During that time, we cannot fault the care and attention he received. All the staff treated him fully with respect, love and support and that was extended
towards our family. Nothing was too much trouble. We would like to say a very big thank you to all the staff at Bradeney House Nursing Home.

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Review of

Holy Cross Care Home

from Peter H (Son of Resident) published on 23 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was placed temporarily in the care home after a period in hospital whilst being assessed for a return to her home. I was anxious that she would be unhappy at not being able to return straight home. However, on visiting her several times I was reassured that she was being very well looked after
and was enjoying the experience. I have met many members of staff at Holy Cross and all were friendly, attentive and hard-working. There is a friendly atmosphere in the home, the food is good and many enjoyable events for the residents are put on.

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Review of

Holy Cross Care Home

from Claire H (Daughter of Resident) published on 11 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very nice home staff are very friendly and always spend time talking to the residents. My mother is happy here and that is a big relief. The manager is lovely and staff are amazing with caring for my mum.

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Review of

Bradeney House Nursing Home

from Glenyse S (Wife of Resident) published on 7 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish to say thank you to each member of staff at Bradeney House Nursing Home for the wonderful care of my husband in his stay at Bradeney House. Every single member of staff at every level of position there always showed enormous care and consideration. My husband was made to feel that not a single
thing was too much of an effort for him to be given the medical and personal care he needed. I was so grateful for my husband to be at Bradeney House to receive the care that I was unable to give him at home. I was confident in the management that the home was run to a high standard. His nursing care was given with professionalism along with gentleness and uplifting chatting. The caregivers were marvellous each had their own individual personality in the way they treated him which my husband loved. No matter what personal care my husband needed it was attended to straight away. The well kept en-suite room my husband was in was large, light and had a lovely view over the grounds.

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Review of

Holy Cross Care Home

from Alison L (Niece of Resident) published on 1 July 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt needed respite for a month and I phoned around a number of settings. I immediately was impressed with the Manager, whose attitude was professional and caring. She was supportive and said that she would firstly ensure by speaking to the GP, that she could address my Aunts needs. She was prompt
in doing that and accepted my Aunt. My Aunt who is a fierce critic said that she thought that the care and the food was excellent. Most importantly, if she needed care again, she would go back there again, which I think is the best review a setting can receive.

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Review of

Bradeney House Nursing Home

from Kerry B (Daughter of Resident) published on 20 December 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father was in Bradeney House for just over a week on the Windsor wing. The staff are absolutely amazing and really looked after my Dad during his short stay. We had one blunder where a nurse left a dementia medication patch on when putting a new patch on and I did complain to the Care Home Manager,
Council and CQC because my father is affected badly by medication, this was swiflty dealt with though. The care home is such a big house that my Dad felt like he was in a hotel in Spain, which made the stay so much easier. I would have no problem with my father returning back to Bradeney House and would thoroughly recommend. Just a little point though, make sure you have names on all items (sewn into clothes is best) because things go adrift, not because of the home but some of the other residents don't realise that they do not belong to them, but if you do lose anything the Care Home Manager is amazing and finds these for you as best she can.

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Review of

Bradeney House Nursing Home

from Angela H (Wife of Resident) published on 21 February 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in this care home. Staff are brilliant. Nothing was too much trouble, and when I went to visit; they made drinks, it was like a home from home.

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Review of

Bradeney House Nursing Home

from Ann M (Partner of Resident) published on 9 May 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

My partner passed away in this place. There is insufficient staff to serve a home of this size. I witnessed several incidents where a carer was needed. I dealt with one of them and a domestic dealt with another and this was because there was no carer or nurse on the floor due to being short staffed
as they were needed elsewhere on other floors. It looks so good on paper, sorry it is not.

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Review of

Holy Cross Care Home

from Lee B (Grandson of Resident) published on 10 April 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and professional staff and management with a homely feel. Rooms very clean and well decorated to a high standard.

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Review of

Holy Cross Care Home

from Jesse H (Son of Resident) published on 8 April 2019

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now been a resident at Holy Cross for exactly a year. She is very happy there. I see her several times a week and it is clear that she is well looked after.
The general atmosphere at the home is sunny and positive. The staff are friendly and upbeat. The manager is very easy to talk to
and is extremely competent.
I would have no hesitation in recommending Holy Cross to anyone and everyone. It is in my view first class and extremely good value for money.

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Review of

Holy Cross Care Home

from Stephen B (Son of Resident) published on 4 April 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, nothing too much trouble for them.

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Review of

Holy Cross Care Home

from Karen S (Daughter of Resident) published on 15 March 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely pleased with most aspects of the home. Staff are kind, considerate and knowledgeable about individuals. There is always someone to listen to any issues or worries relatives may have. Carers show empathy and patience even when under time pressures and great demand. Good range of activities.
Would like to see 'easy' availability of books/games/art, maybe on a trolley system. Love to see bowls of fruit and flowers which they all seem to like. Some upset over items of named clothing going astray in the laundry.

Reply from Jane Welsman-Jones, Owner at Holy Cross Care Home

Thank you so much for taking the time to complete a review for us! Thank you for your kind words, we always try to make our home a friendly and approachable environment. Just so you are aware, there are books available in our blue lounge as part of our mini library, these are readily available to anybody. Regarding laundry, we are working on this and are currently running a name tag system where we can order the name tags for you - so that we can ensure a more efficient system. Please inform the main office if you require name tags.
Thanks again!


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Review of

Holy Cross Care Home

from K N (Daughter of Resident) published on 27 February 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It has been my experience that all members of staff have always been friendly and approachable. They are always available to discuss any concerns that crop up from time to time. In addition, there is now an annual formal review in which my brother and I are invited to a one to one meeting with the manager,
where a two way exchange of views and information can take place. We found this very positive. Most importantly our mother is happy at Holy Cross and feels secure in her surroundings.

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Review of

Holy Cross Care Home

from Maureen M (Wife of Resident) published on 26 February 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Holy Cross Care home is very clean. The staff are very caring. Plenty of Activities.

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Review of

Holy Cross Care Home

from D L (Daughter of Resident) published on 26 February 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Holy Cross has been wonderful in caring for my mother. The care and support have been excellent and staff are always on hand to help if it is needed. The home is both friendly and homely, giving it a great sense of community and family feel. I know my mother is well cared for and loved. Thank you to
all the fantastic staff members.

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Review of

Holy Cross Care Home

from Cressida P (Daughter of Resident) published on 22 February 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the last 2 years, I have come to know the staff at Holy Cross Care Home very well and found them to be polite, caring and am pleased with the love and warmth shown to my mother. The home is well run and plenty of activities and stimulation are provided for the residents.
Food is excellent.
I feel that Holy Cross provides all the care my mother needs and am happy to call it her home.

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Review of

Holy Cross Care Home

from John G (Son of Resident) published on 22 February 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring staff with great leadership.
I am kept well informed about my mother's health. Holy Cross represents very good value but above all it is the quality of the staff that matters and the care they give. No complaints whatsoever.
A few more activities would be nice.

Reply from Jane Welsman-Jones, Owner at Holy Cross Care Home

Hi there,


Thank you so much for your lovely review, we really appreciate it. Our ethos here at the Holy Cross is to make sure everybody is loved and well looked after. Rest assured we have activities every day for those who are interested in our lounges upstairs and down, and have many singers and arts and crafts booked in by our activities coordinator, for any more info on this please come and have a chat with us in the main office where we can show you some of the lovely things we book in for our residents.
Thank you!


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Review of

Holy Cross Care Home

from J G (Daughter of Resident) published on 21 February 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the care provided for my mother and previously my father until he passed away. The staff are very friendly and helpful and nothing is too much trouble.
More use of the outside space in summer would be good but I know it is difficult to persuade the resident to go outside.

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Review of

Holy Cross Care Home

from Rob W (Son of Resident) published on 21 February 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Holy Cross Care Home for three years and has been content ever since she arrived. The staff have always been kind, patient and professional.
The building and decor is admittedly dated but it is always clean.
Personally I feel happy and relieved in the knowledge that my mother
is cared for by the manager and the team.

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Review of

Bradeney House Nursing Home

from Julie W (Daughter of Resident) published on 20 February 2019

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mom has been at Bradeney House for just over 12 months suffering from Alzheimer's and we have always been pleased with the first class care she receives from the staff there. They are very friendly and when we turn up, alternating times and days on spec, they always make us feel welcome like part of
the family. The home itself is clean and comfortable.


They are so caring and we can see how content she is now and she loves them and trusts them. We could not ask for more dedicated staff, thank you.


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Awards / Recognitions (0)

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Frequently Asked Questions about Holy Cross Care Homes Ltd

How many Care Homes does Holy Cross Care Homes Ltd own?

Holy Cross Care Homes Ltd own 2 Care Homes.

Which Holy Cross Care Homes Ltd Care Homes have the highest review score?

Bradeney House Nursing Home & Holy Cross Care Home have the highest review score.
Holy Cross Care Homes Ltd in Shropshire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Holy Cross Care Homes Ltd to verify any information. View our terms and conditions.