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Care Homes Owned by Whitelodge Alveley Ltd in Shropshire

8.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Whitelodge Alveley Ltd in Shropshire

Whitelodge Alveley Ltd Locations in Shropshire (2)

 

2 Care Homes owned by Whitelodge Alveley Ltd in Shropshire

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Arden Grange Residential Care Home

Derrington Road, Ditton Priors, Bridgnorth WV16 6SQ 

9.2 11 reviews
  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 45 Rooms
Bower Grange

Fenn Green, Alveley, Bridgnorth WV15 6JA 

8.7 10 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 37 Rooms

Whitelodge Alveley Ltd Reviews in Shropshire (21)

8.9
Whitelodge Alveley Ltd has a Group Review Score of 8.9 (8.904) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Whitelodge Alveley Ltd must have a Review Score.

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Review of

Arden Grange Residential Care Home

from A P (Daughter-in-law of Resident) published on 18 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank all the staff here at Arden Grange nursing home for looking after my father-in-law after a stroke. They were beyond helpful and friendly. I definitely recommend the home, so caring and compassionate, they have been a lifesaver and my father-in-law was very emotional leaving to go back
home. Thank you all again to the manager and her team.

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Review of

Arden Grange Residential Care Home

from Gwen A (Daughter of Resident) published on 29 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my father was only a resident for a short time all the staff made him feel very welcome and comfortable. On my visit I found all staff to be friendly, caring, compassionate and hard-working. They looked after visitors as well as the residents. My father was happy there with this very special
bunch of people caring for him.

Reply from Abigail Bristow, Registered Manager at Arden Grange Residential Care Home

Thank you so much for your kind words. It was our pleasure to care for your father. Kindest regards.


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Review of

Arden Grange Residential Care Home

from G P (Son-in-law of Resident) published on 29 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Words of acknowledgment for Arden Grange as they do
Everything and more for this your time moment moves closer towards the new, For a gentle light guidance towards the entrance to the above, life as they guide, Truth within care, The unconditional approach of understanding
Time
Kindness realization
as for the words nobody wants to hear as for goodbye

Reply from Abigail Bristow, Registered Manager at Arden Grange Residential Care Home

Thank you for your generous words. it was our pleasure to care for your father. Kindest Regards,
Registered Manager


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Review of

Arden Grange Residential Care Home

from Kathleen W (Friend of Resident) published on 29 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I regularly visit an elderly friend who has dementia and has lived at the home for a few months now. She always looks happy and has a good relationship with all staff. She looks forward to having her hair and nails done. The staff have become like friends to her and always welcome me when I visit. We
can stay in the lounge or move to an adjoining room if we want to play a board game etc.
I'm also part of a team that provides a monthly Christian service and the encouragement and care shown to all residents who attend is heartwarming.

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Review of

Arden Grange Residential Care Home

from Steve T (Son of Resident) published on 28 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to live at Arden Grange Nursing Home in August 2023 due to dementia and complex health issues. The staff are absolutely fantastic and their attention to detail is impeccable and the meals are fantastic. All the residents have a good choice of what they want to eat, and specialised dietary
needs are met each day. The manager, nursing staff and administrators keep me in the picture at all times and discuss problems as they arise. Many thanks Team Arden.

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Review of

Bower Grange

from Lynn E (Daughter of Resident) published on 20 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful care home for my mother. We looked at a few, and none matched up to the care like Bower Grange. Everyone that works there, not just the nursing staff, but everyone is so very, very caring, lovely people. It’s such a pleasure to see everyone there being cared for on a very high level.
Even when we visit, we are offered a drink. We are then taken with Mum into a conservatory to chat. Highly recommend. Could not ask for more!

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Review of

Bower Grange

from H J (Daughter of Resident) published on 25 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has Alzheimer's and has been a resident at Bower Grange for 3 years, taking residence during the height of Covid restrictions. Although we were therefore unable to inspect the premises or to go inside, we were encouraged to phone her as often as we wished, and as soon as regulations allowed, could
visit her outside her bedroom window, which then gradually progressed to long-awaited touch visits. During this unprecedented time, the staff were always available to discuss any concerns by phone. Mum's room is lovely - always very clean and looks out onto a lovely garden. Our visits are encouraged and Mum always appears comfortable, well-dressed and well fed. Her hair is done and often her nails are polished. She smiles and seems very happy when approached by the staff who genuinely seem to care about her wellbeing. They are also always very welcoming to us. There is regular entertainment (games, bingo and crafts) and I feel very confident that Mum is safe and well cared for.

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Review of

Arden Grange Residential Care Home

from Rob C (Respite Resident) published on 17 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Arden Grange is a nursing home in beautiful surroundings near Bridgnorth in Shropshire. Has very attentive staff, who are cheerful and conscientious.
Three meals a day, with snacks and as much tea and coffee as you would like.
You have your own room and space, and individual bathroom, there are locks
to prevent wandering off. It is very peaceful.
I stayed here to recover from an acute illness that prevented me from walking. Two weeks of being pampered and given encouragement left me in a better place. I am now able to walk without a frame and/or stick.
They have activities here too, singing, dancing and other creative and stimulating pastimes. This nursing home is recommended by me.

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Review of

Bower Grange

from Shirley G (Daughter of Resident) published on 12 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Bower Grange after having a few falls. Mum has dementia and at the grand age of 93 we felt she needed 24 hour care. It was not an easy decision to make and as a family we did worry. There was no need to worry at all. The love, care and kindness all the staff have shown Mum has been second
to none. The home has a warm welcoming friendly atmosphere. It is spotlessly clean. Mum says the food is lovely. We would not hesitate in recommending Bower Grange to anyone looking for care for a loved one.

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Review of

Bower Grange

from Philippa S (Daughter of Resident) published on 10 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident at Bower Grange in December 2019. Until then she had been living independently and was very proud of her independence. Sadly, following a fall, and because of dementia, this was no longer possible. We were concerned at how well she would be able to adjust to her new surroundings.
Thanks to the kindness, care and consideration of the wonderful staff, she soon settled in and seems to be very happy there. We would have no hesitation in recommending Bower Grange.

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Review of

Bower Grange

from Susan O (Daughter of Resident) published on 8 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff were caring, supportive, helpful, and responsive to my dad's needs. Competent, having the right knowledge to care effectively, giving my dad a good quality of life.
Communication was excellent, so as a family, we were kept involved in Dad's care.
Bower Grange was a home-from-home. The
staff and residents became extended family. It was a lovely caring community and we were welcomed in.
As Dad deteriorated, they supported us through a very sad time, showing great respect, discretion, sensitivity and compassion, maintaining his dignity.

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Review of

Bower Grange

from P S (Daughter of Resident) published on 6 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful, friendly staff who take care of Mum's every need. The home is clean, well-equipped and well-run, and Mum seems to be happy there, which matters the most. There are often activities taking place in the lounge area, and there is never a shortage of friendly faces. The care home keeps in touch
regarding Mum's health and care plan.

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Review of

Bower Grange

from Ian H (Son of Resident) published on 3 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has had dementia for five years, and as her condition deteriorated, she required 24-hour care. I contacted the team at Bower with regard to care and if they had any rooms for her. They were both polite and very caring in the way they dealt with both my and my mum's worries about how she would
cope when she left her family home. The care and kitchen staff are just fantastic. They make my mum smile and laugh, which is something that hasn't happened in a while. She is extremely well looked after and fed. The home itself is always clean and tidy, toasty and warm, which I like.

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Review of

Bower Grange

from G J (Daughter of Resident) published on 3 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bower Grange has been home to my mother for three years now.
Inside the building always appears clean and fresh, and visitors are made to feel welcome by a cheerful team of staff, many of whom have worked there together for years, making for a friendly, caring atmosphere.
Senior staff are always
happy to answer questions and follow up on any concerns and will phone promptly if there's any change of circumstances to report. It's lovely to see staff chatting and laughing with residents in the lounge and regular sessions of singing, games and other activities taking place.
Most importantly (to me), my mother has often said, 'it's nice here' - and after three years, she would know.

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Review of

Bower Grange

from Andy H (Son of Resident) published on 3 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been in Bower Grange for over 12 months now and I cannot recommend this care home enough. The care the staff give the residents is exceptional.
When we visit my dad everyone who works there is always so welcoming and take the time to chat with you and let you know how things are going.
Bedrooms
are large and always clean, Day room is bright and always has a great atmosphere,
The large conservatory on the back is a great plus point as looks out onto a large Garden which is my dads favourite place.
The carers who work there really do make Bower Grange a Bright and Happy environment for all the residents.

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Review of

Bower Grange

from Clare G (Daughter of Resident) published on 27 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a warm and friendly environment, and the staff are kind, helpful and caring. We would definitely recommend Bower Grange to anyone looking for a home for their loved ones. The residents always seem happy and content, with there being plenty of activities to do. All the food is home-cooked,
and special requests are catered for; my mom says she always really enjoys the food and especially the puddings.

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Review of

Arden Grange Residential Care Home

from Mags O (Daughter of Resident) published on 16 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My beautiful mum passed peacefully away at Arden Grange Nursing Home on 28th December 2022 after living there for 6 years. She was very well cared for and build great relationships with the staff. She had Parkinson's and was a sharp as a button until the last few weeks of her life. I've also had a great
relationship with the home during that time - they are like family. During Covid, when it was so hard not being able to see Mum, we still had video calls to keep connected - the home did everything they could to keep us connected in a very difficult situation. When Mum got really ill a few days before she passed, the staff at the home were incredible in the care of my mum and they also supported me at a very difficult time. When mum passed, there was myself and the staff that had loved and looked after mum so well. They took such wonderful care of her and the love in the room when she passed was phenomenal.I couldn't have asked for anything more. Thank you for all you do with love.

Reply from Julie Rotchell, Operational Director at Arden Grange Residential Care Home

Thank you so much for your review. I will inform all the staff which will really please them. Your mom was a really special lady.


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Review of

Arden Grange Residential Care Home

from Christy W (Wife of Resident) published on 10 October 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to say how well my late husband was cared for by all the staff at Arden Grange, especially during his passing the care was second to none to both my family and to him. All staff were knowledgeable and caring and we can't fault the care and attention given over the last 2 years from the
Arden Grange staff and management.

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Review of

Arden Grange Residential Care Home

from John & Suzanne W (Son of Resident) published on 8 September 2016

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother first came to Arden Grange Residential Care Home March 6th 2015, she was not expected to survive for longer than a few weeks, she has now been at Arden Grange for 19 months. We believe that this is due to the care and attention she receives from all the staff at Arden Grange. We are also treated
with respect and kindness when we visit also we are kept informed about all mother's health and medication, if she is unwell a doctor is asked to see her and we are informed as soon as possible. We have been very happy with mother's care and do not think there is anywhere else that she would like to be.

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Review of

Arden Grange Residential Care Home

from Pamela N (Daughter of Resident) published on 25 July 2016

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad aged 93 passed away early July, he had been living at Arden Grange since October 2015, he suffered from dementia, I couldn't have wanted him to be cared for in a better place.
The wonderful ladies and gents who looked after my dad on a daily basis are outstanding, their kindness and compassion
was second to none.
My dad's room was lovely and bright, large and airy, it has 3 windows and a separate toilet and wash basin, it was spotlessly clean as are all area's of the nursing home.
The residents sit together in the lounge so there is always someone to chat to, there are board games, books and a TV.
A special mention for the fantastic choice of lovely home cooked food, biscuits and cake.
Thank-you to the wonderful team at Arden Grange for the genuine affection shown to my dad and for the fun and laughter, it's a happy place with fantastic people.

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