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Care Homes Owned by Landona House Ltd

9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Landona House Ltd
Dr R Sisodia owns nine services. There are five in the north west and four in the north east.

All of the care homes are committed to high care standards and a friendly service that is organised around individual care needs.

Staff are compassionate and nurturing, with dignity and respect at the heart of their care.

Landona House Ltd Locations (9)

 

9 Care Homes owned by Landona House Ltd

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Stapleton House Care Centre

32 Borough Road, Jarrow NE32 5BL 

9.9 30 reviews
"Mam now has a permanent placement at Stapleton House, having been in respite care since May. Her room overlooks the garden and we have…"   Read all 30 reviews
Location Type Care Home

Stapleton House Care Centre, in Tyne & Wear, offers a range of skilled nursing packages for varying needs, as well as taking on respite requirements of the local community. CQC rated Good (December 2017). The health and nutrition of residents is a… Read more about Stapleton House Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 45 Rooms from £1,180 / week
Ferndale Mews Care Home

St Michael's Road, Ditton, Widnes WA8 8TF 

9.7 78 reviews
"I found all the staff to be very helpful and caring. Their attitude to people, they were caring for was genuine and thoughtful. The home…"   Read all 78 reviews
Location Type Care Home

Nestled within the pleasant area of Ditton in Widnes, Ferndale Mews care home offers personalised dementia care to older people. This purpose-built, friendly home is tastefully decorated with specially-designed furnishings for maximum comfort. The… Read more about Ferndale Mews Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Younger Adults
  • Sensory Impairment
  • 34 Rooms from £1,180 / week
Bishopsgate Lodge Care Home

15 Hexham Street, Bishop Auckland DL14 7PU 

9.7 56 reviews
"My family were on holiday, so I spent a week in this care home. The operative word is care. All the staff were genuinely caring people..…"   Read all 56 reviews
Location Type Care Home

Nestled within the peaceful residential area of Bishop Auckland, Bishopsgate Lodge Care Home offers personalised residential and nursing care to older people. At Bishopsgate Lodge, residents benefit from a range of lovely dining areas where they… Read more about Bishopsgate Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 51 Rooms from £1,180 / week
Delamere Lodge Care Home

Delamere Road, Park End, Middlesbrough TS3 7EB 

9.7 24 reviews
"All the staff here are fantastic, giving us total confidence that mum is in safe hands. We value that the rooms are always clean and tidy,…"   Read all 24 reviews
Location Type Care Home

Delamere Lodge Care Home in Middlesbrough is registered to give care and support to a maximum of 41 people. CQC rated Good in all Categories (October 2019). Trained staff support people with dementia, learning disabilities, physical disabilities,… Read more about Delamere Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 41 Rooms from £1,180 / week
Landona House Ltd

Landona House, Love Lane, Wem, Shrewsbury SY4 5QP 

9.6 47 reviews
"I have been visiting this care home for 5 months and what a lovely place. Staff and care are wonderful, always friendly and helpful, they…"   Read all 47 reviews
Location Type Care Home

Landona House, in Shrewsbury, supports a wide range of care requirements, for example long-term and intermediate residential care, as well as dementia care and respite. CQC rated Good in all Categories and Infection Control (March 2021). A converted… Read more about Landona House Ltd

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • 45 Rooms from £1,180 / week
Tollesby Hall Care Home

1 Slip Inn Bank, Ladgate Lane, Middlesbrough TS8 9EJ 

9.5 119 reviews
"The staff were always professional and hard working. They were also friendly and kind. They made my Fathers last years as enjoyable and…"   Read all 119 reviews
Location Type Care Home

Located in Middlesbrough is a purpose-built 55 bedded facility offering nursing and residential care and care for people with physical disabilities, short-term respite and specialist end of life care. At Tollesby Hall residents have a choice of… Read more about Tollesby Hall Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 55 Rooms from £1,100 / week
Ferndale Court Care Home

St Michael's Road, Widnes WA8 8TF 

9.3 74 reviews
"I cannot thank the staff at Ferndale enough for providing excellent care for my mum - it was a very hard decision for us as a family to let…"   Read all 74 reviews
Location Type Care Home

Situated in the Ditton area of Widnes, Ferndale Court is a spacious and purpose-built home, offering personalised residential, nursing and residential dementia care to older people. Tastefully decorated, all living and dining areas contain simple… Read more about Ferndale Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 58 Rooms from £1,180 / week
Beechcroft Care Home

Lapwing Grove, Palacefields, Runcorn WA7 2TP 

9.1 95 reviews
"My uncle entered Beechcroft in September 2024 after a lengthy time in hospital. At 97 years of age he had become increasingly frail. The…"   Read all 95 reviews
Location Type Care Home

Beechcroft Care Home, located in a quiet area of Palacefields in Runcorn, offers residential and nursing care in a homely and welcoming setting. The home welcomes up to 67 residents who will each receive the highest quality of care from the experienced… Read more about Beechcroft Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 67 Rooms from £1,180 / week
Florence Mill Care Home

Egerton Street, Howley, Warrington WA1 2DF 

8.5 84 reviews
"My grandma has been living here for a few months, she seems happy. The staff where she lives are good, they like to help and have a laugh…"   Read all 84 reviews
Location Type Care Home

Set in the area of Howley, near Warrington, Florence Mill Care Home offers nursing, nursing dementia and residential dementia care. The home also provides respite, convalescence and palliative care. Residents can take part in a range of activities… Read more about Florence Mill Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • 150 Rooms from £1,180 / week

Landona House Ltd Reviews (607)

9.4
Landona House Ltd has a Group Review Score of 9.4 (9.447) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Landona House Ltd must have a Review Score.

Overall Experience

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Review of

Tollesby Hall Care Home

from Hilary L (Daughter-in-law of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff were helpful, kind, respectful, friendly. We can only thank all staff.

Reply from Kevin Robinson-Husband, Director of Operations at Tollesby Hall Care Home

Thank you for your lovely comments, We are happy that you are happy with the care and support that your loved one is receiving. We will pass these lovely comments to our staff team.


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Review of

Florence Mill Care Home

from E T (Granddaughter of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been living here for a few months, she seems happy. The staff where she lives are good, they like to help and have a laugh with the residents. I've seen the management team in my grandma's home (there's a few homes on site), they seem lovely and always take time to speak to the people
that live there, they speak to staff too, asking if their okay. They organise parties for people's birthdays and singers come in, some people who live with my grandma got up and were dancing. I would recommend Florence Mill to other people.

Reply from Katrine Simm, Home manager at Florence Mill Care Home

Thank you so much for your lovely words, I will inform our staff of your kinds words and let them know how much they are appreciated by the management team and yourself. We do appreciate all reviews, so, once again, thank you.


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Review of

Bishopsgate Lodge Care Home

from J H (Daughter of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for several months and my review really is based upon this in general. My mother has Parkinson's disease/dementia which has left her with poor short term memory. The home itself is good and Mam has been cared for with dignity and respect. The care staff are compassionate/caring,
and endeavour to meet Mam's needs. However, on some occasions and due to inadequate staffing levels on Mam's floor I feel this is not the case, and consequently it doesn't happen. (I.e. long time in responding to nurse call/toileting).

Reply from Dan Rigden, Manager at Bishopsgate Lodge Care Home

Thank you for the review. I'm pleased to hear that you are happy with the care your mum receives at Bishopsgate Lodge Care Home. We truly appreciate your feedback, we are constantly looking for ways to improve the care we offer.


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Review of

Beechcroft Care Home

from Sue B (Niece of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle entered Beechcroft in September 2024 after a lengthy time in hospital. At 97 years of age he had become increasingly frail. The staff in the Home are friendly, caring and responsive especially to his changing needs. They also cared for us . Asking if we needed anything , welcomed us, smiled
and made for a perfect atmosphere. We watched the individual care he received, treated with dignity and a respectful sense of humour. All this was clearly led from the management , The manager and the clinical lead have to talk through care etc.
Uncle passed away today being cared for right to the end. The GP was called when needed and appropriate medication given as necessary. As a family we were kept informed ,which when you are not local to the Home was reassuring.
I cannot thank Beechwood Care Home enough.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care Home

Thank you for your heartfelt message and for sharing your uncle's experience at Beechcroft. Please accept our deepest condolences on his passing. We understand how difficult this time must be for you and your family, and we are truly grateful that we could provide comfort and care to him in his final months. We appreciate you taking the time to share your gratitude, and we will ensure that your message is passed on to our staff. It means a great deal to them to know their work is valued.


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Review of

Bishopsgate Lodge Care Home

from N R (Respite Resident) published on 6 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family were on holiday, so I spent a week in this care home. The operative word is care. All the staff were genuinely caring people.. Nothing was too much trouble. They even changed the position of my bed for me at ten in the evening..Activities were many and varied. Individual needs were catered
for.

Reply from Dan Rigden, Manager at Bishopsgate Lodge Care Home

Thank you for taking the time to review Bishopsgate Lodge, we are pleased you enjoyed your stay and hope to see you again soon,


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Review of

Delamere Lodge Care Home

from M M (Wife of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was placed in permanent care in December 2024 due to his deteriorating condition (Vascular Dementia). There were were some minor hiccups as you would expect but, these were promptly rectified. It was probably down to the change over of temporary staff during the Festive season. Nevertheless, they
were all very professional, friendly and understanding to my husband's needs.


I do believe it was just a case of my husband getting used to his new home and the different faces plus, the team getting used to him and his needs. He seems to be settling in OK now. We are happy he is in a safe environment and seems to be well cared for which we are all very grateful. Thank you. Special thank you to the nurses and carers for their friendliness, professionalism and care towards my husband.


The team are always happy to see me and other family members too and greet us with a smile and an update on how my husband's day has been. They treat us like family. Thank you to you all!


Reply from Fay cambridge-sneddon, Home manager at Delamere Lodge Care Home

Many thanks for your kind review. We always look to how to settle new residents into the home, getting to know their likes and dislikes, as well as getting families involved who know them the most. We appreciate all of our staff and how they personalise person centred care within the home.


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Review of

Tollesby Hall Care Home

from Lisa B (Daughter of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would just like to say that Tollesby Hall Care Home is a friendly place and staff are excellent, and have been excellent to my mam. Nothing has been a problem for them. My mam has only been in just under two weeks.

Reply from Kevin Robinson-Husband, Director of Operations at Tollesby Hall Care Home

Thank you for your review, it is great to see that you and your mum are happy with the care and support provided by the Tollesby Hall team. We will provide the team with your positive feedback.


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Review of

Ferndale Court Care Home

from T H (Daughter-in-law of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Myself and my husband regularly visit my Mother in Law who being a former District Nurse has always been up and dressed early in the day. She has been in this home now for 4 half months and it's like the level of care isn't there, this is not the carer's fault as they seem to be very short staffed.
There has never been a time in these 4 months when a family member has visited that she's been out of bed before 11.30am washed, dressed and sat in her chair. This is only a small snippet into the failings that I have noted throughout her stay and I'm afraid this puts the home in a very bad light. There are buzzers going off constantly, people wanting attention, residents shouting for assistance. This is having a detrimental affect on my health, never mind my Mother in Law.

Reply from Kevin Robinson-Husband, Director of Operations at Ferndale Court Care Home

I'm sorry to hear that your experience has not been a positive one. Your feedback is valuable to us as it helps improve our services. I have spoken with the home manager and requested that they arrange a call with you to discuss this further.


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Review of

Ferndale Court Care Home

from Elaine P (Daughter of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff at Ferndale enough for providing excellent care for my mum - it was a very hard decision for us as a family to let go and hand over our precious mum/nanna to somebody else's care but they made the transition so easy providing a safe and happy environment - thank you for taking
such special care of her

Reply from Ristner Yarcia, Manager at Ferndale Court Care Home

Thank you for taking the time to complete a review and thank you for the star ratings to each question. I can assure you that our main goal here at Ferndale Court Nursing Home is to provide the highest standard of person centred care for all service users and we are doing our best to achieve this through team work and positive relationship with external professionals. Just to let you know that my office is always open if you want to speak to me in relation to the care of your mother. Have a nice day


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Review of

Beechcroft Care Home

from T P (Daughter of Resident) published on 26 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad who had cancer was in Beechcroft for the last few weeks of his life and the staff were amazing. They were friendly and professional and took great care of my Dad, they also made sure me and my husband were looked after and my Dad had everything he needed. I felt very comfortable knowing my Dad
was being cared for here and I can't rate them highly enough.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care Home

Thank you for your kind words. We always endeavour to provide the best care we can, and knowing that we made a difference during such a challenging time for you and your family means the world to us. We may not be perfect, but we are dedicated to making sure every resident feels comfortable, respected, and well cared for. Your feedback truly reassures us that we're on the right path. Thank you for taking the time to share this with us.


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Review of

Delamere Lodge Care Home

from M H (Daughter of Resident) published on 19 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to thank all the staff at Delamere Lodge for the care you provide to my dad. He is well looked after, yes initially rooms last year could be cleaner however you have all continued to work hard and provide good care and he does now have a clean environment - bedroom and around the home.
Many thanks, your hard work is appreciated and noticed .

Reply from Kevin Robinson-Husband, Director of Operations at Delamere Lodge Care Home

Thank you for this lovely review, I really pleased that you can see the improvements in which the home is making, we will share these excellent comments with the team at the home.


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Review of

Tollesby Hall Care Home

from A G (Son of Resident) published on 6 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were always professional and hard working. They were also friendly and kind. They made my Fathers last years as enjoyable and comfortable as possible. I can't thank you all enough.

Reply from Kevin Robinson-Husband, Director of Operations at Tollesby Hall Care Home

Thank you this lovely review, it is lovely to see that the care and support which your loved ones and the family received was to a high standard. We will share these comments with our team.


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Review of

Ferndale Court Care Home

from J H (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving mum to Ferndale Court has meant that I know that she is safe and well cared for. I can visit mum whenever I want and all the staff are amazing and a credit to this home. One of the main reasons I like this home is the staff and the small residential unit which suits my mum as it's not too overwhelming
for her. I would definitely recommend Ferndale Court to anyone looking for a place for a family member or friend.

Reply from Ristner Yarcia, Manager at Ferndale Court Care Home

Thank you for taking the time to complete a review and thank you for the star ratings to each question. I can assure you that our main goal here at Ferndale Court Nursing Home is to provide the highest standard person centered care for all service users. Just to let you know that my office is always open if you want to speak to me in relation to the care of your mother. Have a nice day.


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Review of

Stapleton House Care Centre

from Robert S (Respite Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I was a resident in Stapleton House from October till the beginning of January I was there as I was waiting for a wheelchair-friendly home which I'm now in. From my first meeting with the manager and one of the carers, I felt at ease. The carers were friendly and helpful. As a chef myself I have to
say the meals were most acceptable.

Reply from Kevin Robinson-Husband, Director of Operations at Stapleton House Care Centre

Thank you for your review. It is great to see that the team at Stapleton were able to support you and care for you within your interim placement and we are happy that you have enjoyed your stay at Stapleton House. We will share these comments with the team within the home.


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Review of

Beechcroft Care Home

from Terry M (Son of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was moved to this care home after being put on to end-of-life care, Mum is a dementia sufferer.
The staff at the home are, in my opinion, friendly, helpful and always available if you have any problems.
Before moving into this care home, Mum was in hospital for five weeks and was bedbound
for the whole time due to her legs no longer working, so when she moved into this home I expected her to be bedbound for the rest of her days, I was happily shocked to find on one visit that Mum was in the lounge with all the other residents. On speaking to the manager, he explained that unless it is really not possible, every resident would be in the lounge area to socialise, this, for me, was good to hear as this was good for Mum's mental health.
Mum passed away this week in the home and the staff, especially two members of staff in particular, were especially helpful and on hand for support as soon as it happened, giving me as much time as I needed with Mum.
Wish I put Mum here first.
Thank you Beechcroft Care Home.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care Home

Thank you so much for taking the time to share your thoughtful and heartfelt feedback. We are sorry for your loss and send our deepest condolences to you and your family during this difficult time. It is incredibly touching to hear about the positive impact our team and the environment had on your mum during her time with us. We are so glad that she was able to spend her days socialising in the lounge with other residents and that our approach helped to improve her mental well-being. Knowing that we could make her final days more comfortable and meaningful is truly humbling for us. Your kind words about our staff, particularly regarding the care and support they provided during such a challenging time, mean so much. We will ensure that your appreciation is passed along to the team. Thank you again for your thoughtful message.


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Review of

Delamere Lodge Care Home

from Colin B (Son of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff here are fantastic, giving us total confidence that mum is in safe hands. We value that the rooms are always clean and tidy, the meals always tasty and generous, the décor bright and cheerful, but what distinguishes Delamere from previous places is the staff. We can see that mum loves
and is loved by her carers who always emanate warmth, patience, kindness and understanding. At a previous "good" home mum would exhibit apprehension about some staff, but at Delamere we always see ready smiles and pleasure in their company. Previously elsewhere the home seemed sterile and clinical, but at Delamere we see genuine attachment, reassuring physical closeness when called for, and good humoured relationships between carers and mum. For example recently staff excelled in giving mum a glorious 99th birthday day (with a custom tee-shirt saying "It's taken me 99 years to look this good"!) Priceless! All our family feel hugely grateful to have mum installed in such a safe, caring and professional "home".

Reply from Fay cambridge-sneddon, Home manager at Delamere Lodge Care Home

Thank you for your kind review. We are pleased that your mom is happy with her care here.


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Review of

Ferndale Court Care Home

from B E (Wife of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband needs more help with his food whether it is soup or cereals because he spills most of it. Also, he eats with his fingers a lot and his hands are not clean. They should be washed before he eats as a matter of hygiene. He can only use one hand so his food should be cut up so he can eat with
a fork.

Reply from Kevin Robinson-Husband, Director of Operations at Ferndale Court Care Home

Thank you for the review. We will speak with the staff team to address your comments above, I would like to thank you for taking the time to complete a review and thank you for the star ratings to each question.


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Review of

Bishopsgate Lodge Care Home

from J J (Niece of Resident) published on 20 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie was admitted to Bishopsgate Lodge Care Home as were not happy with the home she was previously in. The care, support and dignity she received was amazing. The staff were exceptional. On the passing my auntie, the staff were very kind and considerate to myself and other family members. I could
not speak more highly of the home and staff.

Reply from Dan Rigden, Manager at Bishopsgate Lodge Care Home

Thank you for your lovely review of Bishopsgate Lodge. It was an absolute pleasure to care for your auntie.


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Review of

Bishopsgate Lodge Care Home

from Margaret H (Niece of Resident) published on 20 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my auntie to Bishopsgate Lodge Care Home after a horrible experience at a different care home. I found staff and the home itself clean, friendly and were very helpful and kind during a terrible time in our lives. I cannot thank them enough for looking after my auntie in her last few weeks. Passed
peacefully and with dignity and loving care.

Reply from Dan Rigden, Manager at Bishopsgate Lodge Care Home

Thank you for your lovely review of Bishopsgate Lodge. It was an absolute pleasure to care for your auntie.


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Review of

Ferndale Court Care Home

from Gwenyth R (Sister of Resident) published on 17 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The Home was beautifully decorated at Christmas and very welcoming.
My sister's room was also well decorated and she received many small gifts.
I visited on Christmas morning and there was a good atmosphere by the staff.

Reply from Kevin Robinson-Husband, Director of Operations at Ferndale Court Care Home

Thank you for your lovely comments, we will share these with the staff teams. These comments help us to continuous improve our services in which we provide.


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Frequently Asked Questions about Landona House Ltd

How many Care Homes does Landona House Ltd own?

Landona House Ltd own 9 Care Homes.

Which Landona House Ltd Care Homes have the highest review score?

Stapleton House Care Centre, Ferndale Mews Care Home & Bishopsgate Lodge Care Home have the highest review score.
Landona House Ltd in Cheshire Landona House Ltd in Cleveland & Teesside Landona House Ltd in Durham Landona House Ltd in Shropshire Landona House Ltd in Tyne & Wear

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Landona House Ltd to verify any information. View our terms and conditions. Landona House Ltd has a Platinum Service – more info.