Springcare Ltd in Shropshire | 7 Care Homes

Review of
Beech House Nursing Home
from Kathreen M (Daughter of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience

Mum was at Beech House from September 2024 until she sadly passed away in December 2025
During her time at Beech she was treated with the utmost dignity and respect, the team at Beech filled her time with love, laughter and non stop support. I knew from day one that i had made the right decision

in placing mum at Beech House. She loved spending time in the beautiful gardens, she would while away the hours enjoying the views and pottering around the flower beds as this was something she loved to do at home.
When mum became poorly the level of care, love & support was amazing....nothing was too much trouble...they were there for her constantly ensuring she had the best level of care right up until the end. Her end of life care plan was exactly how she would have wanted it, she was kept comfortable, monitored constantly and was in no pain and it was all done in a very private and dignified manner.
Thank you Beech

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Review of
Yockleton Grange Residential Home
from M S (Friend of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience

I have been visiting my friend at Yockleton Grange since she became a resident there. The staff are always welcoming and friendly. The home is tidy and smells clean.
Manager or Deputy manager are always available.
My friends looks so much more healthier and happier since moving in.
She states that

the food is lovely and she enjoys the activities, she is well cared for.

Reply from Macie Cox, Marketing Executive at Yockleton Grange Residential Home

Thank you so much for your lovely review and always being a friendly face! We really appreciate your support and your friend has now become part of our little Yockleton family!

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Review of
Hatton Court Nursing Home
from J J (Daughter of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience

My mum and dad have moved into Hatton Court nursing home last week. Both are very happy. They have seen more of each other since they have been in the nursing home, than they saw of each other in the own home over the last 6 months. As for me and the rest of the family we are more relaxed because we

know that they are being well looked after and that's all we wanted for hem.

Reply from Macie Cox, Marketing Executive at Hatton Court Nursing Home

Thank you for your lovely review, we are so pleased that Mum and Dad are settling in well and we are glad that you can be more relaxed now as a family!

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Review of
The Cedars Nursing Home
from L B (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

My father moved to The Cedars for palliative care and was there for 33 days. Having a terminal diagnosis was initially hard for Dad to deal with and at times this showed in his behaviour. The calm atmosphere at The Cedars allowed Dad to reflect and come to terms with his situation. It was such a relief

to the family that he had that opportunity to have all his needs met and be in a peaceful environment before he passed away at the start of this year. The staff were so kind to Dad, arranged so much supportive care and kept us informed about everything. They were also lovely after Dad had passed away - which helped a lot. Extremely thankful that The Cedars were there when we needed them, thank you to everyone involved in his care.

Reply from Macie Cox, Marketing Executive at The Cedars Nursing Home

Thank you so much for taking the time to write such a lovely review for The Cedars. We all really appreciate it. We are sending our love to you and your family at this difficult time. Dad is deeply missed.

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Review of
Hinstock Manor Care Home
from P K (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

At the age of 95, registered blind, hard of hearing and very frail, Mum could no longer remain in her own home and moved into Hinstock Manor Care Home. She had a lovely, large bedroom with ensuite facilities and was encouraged to personalise it with items that were important to her. The staff were very

caring, compassionate, attentive and friendly and did everything they could to ensure Mum was well looked after. Sadly, Mum passed away recently, but I would like to thank everyone at Hinstock Manor, including the lovely reception staff, the carers and the management team for everything they did for her during the 14 months she was with them.

Reply from Macie Cox, Marketing Executive at Hinstock Manor Care Home

Thank you so much for taking the time to write us a lovely review, Mum is truly missed by all of the team and we send our love at this hard time.

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Review of
Hinstock Manor Care Home
from Kieran P (Grandson of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

Grandad was admitted to Hinstock Manor Care Home in May 2024 after a spell in hospital.
Throughout his time there he had many laughs with the staff and was looked after at a very high standard.
During his end of life pathway the staff treated him with respect and dignity and made it as comfortable

as possible. I want to give a special mention to four members of staff in particular for going up and beyond.
This care home has changed the way I looked at care homes and actually couldn't recommend it any more. Thanks.

Reply from Macie Cox, Marketing Executive at Hinstock Manor Care Home

Thank you so much for your kind words, we really appreciate it here at Hinstock Manor and we are so grateful for your support.

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Review of
The Cedars Nursing Home
from Kiaran A (Son of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience

I shall always remember the care and kindness that my mother received in her final months. It brought us all happiness and made her passing that much easier to bear. She had a lovely big room with beautiful views of the countryside, a place of peace at a difficult time. She was loved and treated with

dignity and respect, as were we, a huge relief to us. Nothing was too much trouble, and we knew that she was safe and cared for. Heartfelt thanks to all at The Cedars.

Reply from Macie Cox, Marketing Executive at The Cedars Nursing Home

Thank you so much for your lovely words, Mum is truly missed by us all at The Cedars and we are always here for support if ever you need.

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Review of
The Cedars Nursing Home
from Jan C (Daughter of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience

My Mum had a month's respite stay at The Cedars during work on her bungalow. We visited a number of care homes before settling on The Cedars and from the moment we entered both myself and my mother both remarked what a lovely relaxed feel there was to the care home. The manager and her team couldn't

have been more helpful. Mum had a beautiful room on the ground floor in the older part of the house which was spacious, had an en-suite shower room and was very well furnished. It looked out onto beautiful countryside and Mum enjoyed watching families walk their dogs along the footpath bordering the extensive well-kept grounds. Mum was happy to join other residents in the lounge and enjoyed the meals in the lovely dining room setting. It is certainly a care home that she would be happy returning to either for respite care or as a full-time resident if needed in the future. Thank you to the whole team for providing such an excellent standard of care.

Reply from Macie Cox, Marketing Executive at The Cedars Nursing Home

Thank you so much for taking the time to write such kinds words about our home. We are really pleased that Mum enjoyed her stay with us, she is welcome anytime!

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Review of
Yockleton Grange Residential Home
from Sandra L (Daughter of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience

From the moment my dad moved here I felt a weight lift off my shoulders. Dad settled in straight away which was down to the care and love shown by all the staff. That care and love extended to the rest of the family too. Sadly, Dad passed away after 2 years there but it was a wonderful 2 years. He often

wrote in his diary 'I've had a lovely life and I still am'.

Reply from Macie Cox, Marketing Executive at Yockleton Grange Residential Home

Thank you so much for your lovely review, we miss Dad and his trademark smile everyday. He really did light up our home - thank you for all the support you have given us we appreciate it greatly!

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Review of
Weston House Residential Home
from E G (Goddaughter of Resident) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience

My godmother has been at Weston House for nearly 2 years. She settled well in EMI and for such a private person just seems to enjoy it. She tries with the activities when it suits her. She is just content. Any behavioral issues, and there has been some, she is treated with such caring and kindness.

Her needs and safety are paramount and I am kept informed of any issues and falls. She is clean, well cared for and happy. Would I mover her? No, she wouldn't allow it.

Reply from Macie Cox, Marketing Executive at Weston House Residential Home

Thank you so much for your kind words it really means a lot to us at Weston House, your feedback will be passed onto the team! Thank you again for your support!

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Review of
Weston House Residential Home
from Caroline F (Sister of Resident) published on 27 December 2024

Submitted via Postal Card • Report

Overall Experience

The reason I put satisfactory for the room - the emergency stairs are obstructing the day light in the room (realise this is not easy to fix). My sister says the food is good. The staff are kind and helpful. The manager has encouraged my sister to paint and draw again. As far as I can see, the staff

arranged activities and outings to improve well-being and health (thinking about my sister in particular).

Reply from Macie Cox, Marketing Executive at Weston House Residential Home

Thank you so much for your kind words, it really means a lot to us and we're very grateful for your support!

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Review of
Weston House Residential Home
from K M (Daughter of Resident) published on 27 December 2024

Submitted via Postal Card • Report

Overall Experience

My dad was admitted five weeks ago and the manager and all staff have been so understanding and caring with the sudden stroke and dementia that befell my dad. Always welcomed from everyone, from the cleaner to manager, with thoughtfulness and are always available for a chat. Dad has struggled to settle

but "patience" is the staff's middle name and are all doing their best to help the transition to his new home go smoothly.

Reply from Macie Cox, Marketing Executive at Weston House Residential Home

Thank you so much for your kind words, we all really appreciate it here at Weston. We will pass your message onto our fab team!

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Review of
Weston House Residential Home
from T H (Husband of Resident) published on 20 December 2024

Submitted via Postal Card • Report

Overall Experience

Very friendly, welcoming atmosphere.
All the staff are willing to help and very flexible.
The residents are clearly the focus of attention and always come first.

Reply from Macie Cox, Marketing Executive at Weston House Residential Home

Thank you so much for your lovely review, we really appreciate it here at Weston.

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Review of
Hatton Court Nursing Home
from Christine B (Daughter of Resident) published on 12 December 2024

Submitted via Postal Card • Report

Overall Experience

Our mother came to Hutton Court in August 2024. I had been her full time care giver for 2 1/2 years. Since a stroke in April 2023 her abilities had been affected and over time became more complicated. After a fall she became very weak and was transferred to Hatton Court team on a stretcher. Over time

mum has become fairly accepting of the situation and at times she is mobile and surprises the family and staff. The Hatton Court staff are understanding and tolerant of mums ups and downs, are supportive and encouraging. The staff have made a real effort to understanding and learn about her past life achievements. We feel blessed to have mum in such a caring environment.

Reply from Macie Cox, Marketing Executive at Hatton Court Nursing Home

Thank you so much for your lovely review, it means so much to us at Hatton Court - we are so lucky to have such a fabulous team at Hatton!

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Review of
Weston House Residential Home
from Lynda E (Daughter of Resident) published on 11 December 2024

Submitted via Postal Card • Report

Overall Experience

I cannot fault the care/support that my mother receives. I don't have any experience with food so I am unable to comment. However bedrooms, bathrooms and toilet (commode) are unacceptable and leave a lot to be desired. They desperately need to be upgraded or put in place. This would benefit both residents

and staff. Also double glazing maybe of benefit.

Reply from Macie Cox, Marketing Executive at Weston House Residential Home

Thank you so much for your review, your feedback will be passed onto the team.

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Review of
Weston House Residential Home
from John E (Son of Resident) published on 4 December 2024

Submitted via Postal Card • Report

Overall Experience

My mum is very happy at Weston House, her room is very nice, and she is very well cared for, she tells me that the food is very good. Also that they have activities every week.

Reply from Macie Cox, Marketing Executive at Weston House Residential Home

Thank you so much for your kind words, we are so pleased Mum is happy here!

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Review of
Weston House Residential Home
from Nicola H (Goddaughter of Resident) published on 4 December 2024

Submitted via Postal Card • Report

Overall Experience

Weston House is an exceptional home, I am confident that my relative has the best care possible. All the staff are attentive, kind and gentle. I am kept informed of any health issues promptly and emphatically. The EMI Unit where my relative lives is bright and cheerful, the home is warm and welcoming.

It is like visiting one big family!

Reply from Macie Cox, Marketing Executive at Weston House Residential Home

Thank you so much for your lovely review, we really, really appreciate your kind words!

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Review of
Weston House Residential Home
from K F (Son of Resident) published on 4 December 2024

Submitted via Postal Card • Report

Overall Experience

My mum has been staying at Weston House for five months now and overall everything is going well but there have been a couple of incidents which have happened which have disappointed us and one was an incident where my mum was left on the step outside the home on her own even though she has dementia,

we were horrified at that, and also Mum went over a week without a shower, and a few incidents with her diet as Mum has high cholesterol her meals need to be low fat, especially dairy.

Reply from Macie Cox, Marketing Executive at Weston House Residential Home

Thank you so much for your review, we really appreciate all feedback at Weston House. If you would like to talk about anything further please get in touch with our manager who will be happy to help!

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Review of
Hatton Court Nursing Home
from Caroline F (Daughter of Resident) published on 3 December 2024

Submitted via Postal Card • Report

Overall Experience

All staff are welcoming kind and patient. The care manager is willing to answer any of our questions. Care of our mum is in a compassionate and considerate way. Our mum is always clean, warm and personal care and safety well well-maintained. Our mum is encouraged to take part where possible and is well-monitored

and nursed. We have seen some improvements as mum has settled and because used to regular care.

Reply from Macie Cox, Marketing Executive at Hatton Court Nursing Home

Thank you so much for your lovely feedback, we really appreciate it here at Hatton and we are so pleased you are happy with the care that Mum is receiving.

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Review of
Weston House Residential Home
from P C (Nephew of Resident) published on 27 November 2024

Submitted via Postal Card • Report

Overall Experience

My auntie has been staying in Weston House for just over two years. When asked she says she is well looked after by all the staff and has a good relationship with everyone. Her bedroom is very comfortable and she spends a lot of time in her room. My auntie says she feels safe and cared for in Weston

House.

Reply from Macie Cox, Marketing Executive at Weston House Residential Home

Thank you very much for your kind words, we will pass your message onto the team and we're so pleased your auntie feels safe with us at Weston.

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Care Homes Owned by Springcare Ltd in Shropshire

Springcare Ltd Locations in Shropshire (7)

Springcare Ltd Reviews in Shropshire (150)

Beech House Nursing Home

Yockleton Grange Residential Home

Hatton Court Nursing Home

The Cedars Nursing Home

Hinstock Manor Care Home

Hinstock Manor Care Home

The Cedars Nursing Home

The Cedars Nursing Home

Yockleton Grange Residential Home

Weston House Residential Home

Weston House Residential Home

Weston House Residential Home

Weston House Residential Home

Hatton Court Nursing Home

Weston House Residential Home

Weston House Residential Home

Weston House Residential Home

Weston House Residential Home

Hatton Court Nursing Home

Weston House Residential Home

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