15 Aigburth Drive, Sefton Park, Liverpool L17 4JG
"I have found my brother's care home to be excellent for his care and support, for the treatment of his dignity, staff and management for…" Read all 5 reviews
Glenarie Manor Nursing Home in Liverpool gives residents a safe, secure, social place to live. Operated by Lotus Care Management Services, the home supports people living with complex mental health needs and provides accommodation with nursing… Read more about Glenarie Manor Nursing Home
Altcross Moss Way, Croxteth, Liverpool L11 0BS
"My mum had her 80th birthday party recently in the care home. We organised entertainment, in the afternoon for all to enjoy. Bingo, live…" Read all 45 reviews
Croxteth Park care home in Liverpool gives people care and support in a welcoming home. Trained, friendly staff treat care home residents with dignity and respect at all times. A wide variety of activities to suit residents' interests are organised… Read more about Croxteth Park Care Home
High Street, Lazenby, Middlesbrough TS6 8DX
"A caring environment. Staff are brilliant and care about families. My husband was a resident for 12 months and end-of-life care was…" Read all 7 reviews
Brookfield Care Home is situated in Lazenby and offers long term, short term and respite care for the elderly. They specialise in EMI residential care and offer care for the elderly with learning disabilities. Brookfield have 4 mental health beds within… Read more about Brookfield Care Home
Commercial Street, Brandon, Durham DH7 8PH
"My wife and myself reviewed all of the nursing homes within our area. After talking to the staff, management and support staff, I am…" Read all 23 reviews
Brandon Lodge care home in Durham gives people care and support in a welcoming home. Trained, friendly staff treat care home residents with dignity and respect at all times. A wide variety of activities to suit residents' interests are organised… Read more about Brandon Lodge Care Home
Beechwood Road, Aigburgh, Liverpool L19 0QL
"My mum has been in Cressington Court for nearly two years. I cannot thank the friendly staff enough for my mum's last week alive. They…" Read all 13 reviews
Cressington Court in Liverpool is a care home offering 56 rooms in a social and welcoming home. The care home has a team of trained compassionate staff caring for people with dementia, physical disabilities, frailty and old age. The staff ensure… Read more about Cressington Court
Park Lane, Woodside, Telford TF7 5HR
"My wife was resident for 4 weeks for rehabilitation after hip fracture. My wife has mixed dementia. She was met by friendly staff and…" Read all 4 reviews
Bennett House in Telford gives people care and support in a welcoming home. Trained, friendly staff treat care home residents with dignity and respect at all times. A wide variety of activities to suit residents' interests are organised at the… Read more about Bennett House
13 Marmaduke Street, Liverpool L7 1PA
"Our mum arrived at Marmaduke June 24 she is non verbal, and bed bound. We find the staff and management very caring, we visit every day,…" Read all 10 reviews
Aaron Lodge is dedicated to helping forty-eight residents achieve a good quality of life, within a warm and caring environment that respects personal choice, comfort and freedoms. All care assistants and clinical leads are highly trained and committed… Read more about Marmaduke Street Care Home
319 Huddersfield Road, Millbrook, Stalybridge SK15 3EP
"Stunning views located around the home. Friendly and calm atmosphere from within. Lovely little features within the lounges and dining…" Read all 34 reviews
Parkhill is situated in a semi-rural location between Stalybridge Country Park and the Huddersfield narrow canal. Parkhill benefits from both beautiful country views and easy accessibility from Saddleworth, Greenfield, Delph, Uppermill, Ashton, Mossley,… Read more about Parkhill Nursing Home
Finch Lea Drive, Liverpool L14 9QN
"When my mum arrived at this home in 2021, I was a little taken back to how sterile the rooms felt but we did make it comfortable and homely…" Read all 18 reviews
Finch Manor provides general nursing services to older people, as well as specialist care for dementia. A key worker system is in place to ensure that each residents has their individual needs met, with regular assessments. The home has built up its… Read more about Finch Manor
22 Woodlands Drive, Atherton, Manchester M46 9HH
"I am really happy with the care my husband has received since he moved in. All the staff are lovely and caring. There are lots of…" Read all 7 reviews
Woodlands Atherton is a large, renovated victorian home, previously used to care for soldiers convalescing after the war. The home has been lovingly developed and carefully designed with the use of colour, texture and interesting, fun décor to enable… Read more about Orchid Woodlands
26 - 28 Crow Woods, Edenfield, Ramsbottom, Bury BL0 0HY
"This is a lovely small care home and just what we were looking for, for mum. The staff really genuinely care for the clients and everyone…" Read all 5 reviews
Ash Cottage, in Bury, offers a comfortable environment for older people with care needs, while also specialising in dementia care. Within a homely atmosphere, dignity and respect are at the core of services carried out and decisions taken, while residents… Read more about Ash Cottage
Wilton Village, Wilton Lane, Redcar TS10 4QY
"My mum moved to Castle Dene in July 2018 as she had not settled well at another local residential care home. She settled at Castle Dene…" Read all 4 reviews
Castle Dene Care Home is nestled at the foot of Eston Hills in the small village of Wilton. The area is full of natural beauty offering amazing views. They offer long term, short term and respite care. They specialise in residential care and offer care… Read more about Castle Dene
Park Avenue, Maddocks, Madeley, Telford TF7 5AE
"The Villa has been my dad's home for 1 year. I have looked after my dad many many years until he had a stroke and went into The Villa. He…" Read all 3 reviews
The Villa, in Telford, is staffed and equipped to handle many specialist care needs, including dementia, complex mental health and substance abuse. As well as permanent residential care, The Villa accepts temporary respite admissions and also serves… Read more about The Villa
76a Darlington Road, Hartburn, Stockton-on-Tees TS18 5ET
"Living abroad as I do, it is very comforting and reassuring to know that my father is in such good hands. The staff are wonderful and make…" Read all 3 reviews
The White House is a wonderfully quaint residential care home situated in the picturesque village of Hartburn. They utilise an incredible person-centred approach to care, based on love, laughter and a wonderfully unique activities program. They pride… Read more about The White House Care Home
31 Filey Road, Scarborough YO11 2TP
"Caring staff treat residents with respect at all times. Excellent meals with varied menu with treat throughout the day. Lots of activities…" Read all 2 reviews
Situated in a private and peaceful location in Scarborough, Dunollie benefits from being only 10 minutes away from the town centre and five minutes from the seafront. Dunollie was rated 'Good' by the Care Quality Commission on 13 September 2018. The… Read more about Dunollie Residential & Nursing Home
Topping Fold Road, Bury BL9 7NQ
Bridge House is a Victorian country home offering a special blend of traditional elegance and modern facilities, set within one and a half acres of landscaped gardens. The home is situated in the heart of the community, close to bus routes, motorway… Read more about Bridge House Residential Care Home
38 Westcliffe Road, Southport PR8 2BT
Vitalise Ellerslie Court is part of a national charity, known for its work in helping those in need of respite care and making a difference to the lives of adults with a physical disability. By recruiting a team of compassionate volunteers, the home… Read more about Ellerslie Court
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Reply from Amar Patel, Compliance Maneger at Marmaduke Street Care Home
Thank you so much for taking the time to leave such a positive review for Marmaduke Street Care Home. We truly appreciate your kind words and are delighted to hear that your experience with us has been a positive one. It's always our goal to provide the best possible care, and feedback like yours motivates us to continue our work with dedication and passion. Thank you from all at Lotus Care Marmaduke Street!
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Reply from Amar Patel, Compliance Maneger at Glenarie Manor Nursing Home
Dear Joseph, on behalf of everyone at Glenarie Manor, I would like to sincerely thank you for taking the time to leave such a positive review. We are delighted to hear that your experience with us has been so fulfilling and that our team has made a meaningful difference. Your kind words truly motivate us to continue providing the best possible care and service to all our residents. If there's anything further we can do or if you have any suggestions, please don't hesitate to reach out. Many thanks from all at Lotus Care Glenarie Manor.
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Reply from Jay Patel, Owner at Marmaduke Street Care Home
All feedback is extremely important to us and we’re sorry to hear about your concerns regarding poor management and safeguarding issues. We take all feedback seriously and always welcome the opportunity to meet with resident’s families to discuss any concerns they may have at the earliest opportunity to enable any concerns to immediately be addressed. However, upon review, we have been unable to find a record of any complaint, or details of any issues raised previously but should you wish to provide us with any emails you have sent raising any concerns previously or further information, then we will be more than happy to undertake a more thorough investigation of your complaint. A new Home Manager has recently been appointed who has an open-door policy. We are sorry that you did not have a positive experience and we wish you and your family the very best for the future but, team Marmaduke work hard to ensure that all our residents have the highest levels of care.
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That said there have been many positive changes in 2023, including investment in improving facilities (particularly safety) with communal areas refurbished and decorated. The food is generally, appealing nutritious and appetising with many years of a 5-star food hygiene rating. Some efforts have been made to vary the menu, but this is not always easy to implement.
Many of the experienced staff are an absolute credit to the establishment being cheerful, professional and caring despite a difficult few years.
Here's hoping Parkhill overcomes the issues and returns to excellent standards we all want in 2024.
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Reply from Alison Stobbs, General Manager at Brookfield Care Home
Thank you so much for your kind words and review. The manager and staff are dedicated in providing the best care for each individual and their loved ones.
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