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Care Homes Owned by Lotus Care Management Services Ltd in Cleveland & Teesside

  • Care Homes Owned by Lotus Care Management Services Ltd in Cleveland & Teesside

Only the locations & reviews in Cleveland & Teesside for Lotus Care Management Services Ltd are showing below.

View the details of all 17 locations (with 183 reviews) owned by Lotus Care Management Services Ltd

Lotus Care Management Services Ltd Locations in Cleveland & Teesside (3)

 

3 Care Homes owned by Lotus Care Management Services Ltd in Cleveland & Teesside

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Brookfield Care Home

High Street, Lazenby, Middlesbrough TS6 8DX 

8.0 7 reviews
"A caring environment. Staff are brilliant and care about families. My husband was a resident for 12 months and end-of-life care was…"   Read all 7 reviews
Location Type Care Home

Brookfield Care Home is situated in Lazenby and offers long term, short term and respite care for the elderly. They specialise in EMI residential care and offer care for the elderly with learning disabilities. Brookfield have 4 mental health beds within… Read more about Brookfield Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 30 Rooms from £847 / week
Castle Dene

Wilton Village, Wilton Lane, Redcar TS10 4QY 

4 reviews
"My mum moved to Castle Dene in July 2018 as she had not settled well at another local residential care home. She settled at Castle Dene…"   Read all 4 reviews
Location Type Care Home

Castle Dene Care Home is nestled at the foot of Eston Hills in the small village of Wilton. The area is full of natural beauty offering amazing views. They offer long term, short term and respite care. They specialise in residential care and offer care… Read more about Castle Dene

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Substance Misuse
  • 36 Rooms from £883 / week
The White House Care Home

76a Darlington Road, Hartburn, Stockton-on-Tees TS18 5ET 

3 reviews
"Living abroad as I do, it is very comforting and reassuring to know that my father is in such good hands. The staff are wonderful and make…"   Read all 3 reviews
Location Type Care Home

The White House is a wonderfully quaint residential care home situated in the picturesque village of Hartburn. They utilise an incredible person-centred approach to care, based on love, laughter and a wonderfully unique activities program. They pride… Read more about The White House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • Substance Misuse
  • 29 Rooms from £908 / week

Lotus Care Management Services Ltd Reviews in Cleveland & Teesside (14)

Reviews Posted for members of Lotus Care Management Services Ltd

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Review of

Brookfield Care Home

from Pat G (Wife of Resident) published on 17 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A caring environment. Staff are brilliant and care about families. My husband was a resident for 12 months and end-of-life care was exceptional. Nothing was too much trouble and all the staff and manager were always caring and helpful.

Reply from Alison Stobbs, General Manager at Brookfield Care Home

Thank you so much for your kind words and review. The manager and staff are dedicated in providing the best care for each individual and their loved ones.


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Review of

Brookfield Care Home

from Craig T (Son of Resident) published on 20 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant little nursing home, all staff are very friendly and keep you informed about your family member, clean spacious rooms, with very good daily meals. I was dead against putting my mother in a nursing home but couldn't fault this one, I knew she was getting very well looked after, highly recommend
it.

Reply from Alison Stobbs, General Manager at Brookfield Care Home

Thank you for your review. I will ensure that all the team at Brookfield are informed. They all work so hard and care so much, they will be over the moon.


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Review of

Brookfield Care Home

from Julia B (Daughter of Resident) published on 3 September 2021

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

The food is not nutritious, my father was offered a dried piece of quiche about an inch wide with beans. Residents not treated with dignity or respect. First floor has an awful odour. Staff clearly have no understanding of dementia. Would not recommend this home.

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Review of

The White House Care Home

from Kara P (Granddaughter of Resident) published on 13 January 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been a resident here for a few months now and she really enjoys being here. The activity coordinator is fantastic and there are always activities for the residents to do. Days out are organised regularly which my nan always enjoys. The staff are helpful and friendly and the room my nan is
in is lovely. It's great that they keep us updated on what's been happening and there is always plenty of pictures and videos to watch which is lovely to see how happy and settled my nan is. A wonderful home.

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Review of

The White House Care Home

from Kate F (Daughter of Resident) published on 13 January 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Living abroad as I do, it is very comforting and reassuring to know that my father is in such good hands. The staff are wonderful and make him feel so special. Their patience and kindheartedness is one of a kind. I have never heard a harsh word spoken, even in such challenging circumstances. I have
nothing but admiration for the carers, and really don't know what we would have done without them.

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Review of

Castle Dene

from M C (Daughter of Resident) published on 10 December 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Castle Dene in July 2018 as she had not settled well at another local residential care home. She settled at Castle Dene instantly, which as a family we found extremely reassuring.


As well as the more 'standard' stuff - good safety, robust care plans, home cooked food, well-trained

staff etc, the team have really got to know Mum. There are many examples of this but here's a recent one: the staff know that Mum likes to wear costume jewellery, with her particular favourite being a 3 stringed pearl necklace. After this got broken recently I began looking for a replacement. In the meantime, a member of the team had taken the necklace home and re-strung the pearls as they knew they were important to her. So thoughtful.


We are so impressed with the management and staff's dedication and attention to detail. Castle Dene has a real 'homely' feel and all of the staff (carers, cooks, laundry assistants) are totally committed to the care and dignity of the residents.


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Review of

Brookfield Care Home

from Rosalind M (Daughter of Resident) published on 27 July 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came to Brookfield in January 2018, initially for respite, after a fall which resulted in a broken hip and being wheelchair bound. Dad settled almost immediately and extended his stay which is now his permanent residence. This is all thanks to the dedication and care from all of the staff that
work here. He can now walk again and is steadily gaining weight. We, as his family, are all made welcome too.

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Review of

Castle Dene

from Jennifer S (Daughter of Resident) published on 13 July 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed at Castle Dene Nov 16-June 18 when she sadly passed away. She was well looked after by caring staff and had good food. Laundry and cleaning staff are lovely and mum also had a close bond to a lovely senior carer.

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Review of

Castle Dene

from K O (Daughter of Resident) published on 14 June 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Castle Dene is a lovely home. All the staff are very welcoming. It is situated in beautiful surroundings.
I'd definitely recommend this home.

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Review of

Brookfield Care Home

from Stephanie S (Daughter of Resident) published on 25 April 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A fabulously well run caring environment. The staff are just wonderful, nothing too much trouble or effort. Residents well fed with a varied diet and a great, fantastic array of dishes. My Dad said, "I didn't think a home would be like this". We are delighted.

Reply from alison endrodi, General Manager at Brookfield Care Home

Thank you for your comments, I will make sure the staff know how much they are valued and that your Dad is happy.


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Review of

Castle Dene

from D M (Husband of Resident) published on 20 April 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I consider Castle Dene an excellent care provider. The staff are friendly, helpful with nothing being too much trouble to them. They not only look after my Wife but extend their care and love to the whole family

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Review of

Brookfield Care Home

from M H (Daughter of Resident) published on 11 January 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly caring staff taking care of each resident and caring for their needs individually.
The management and staff are so good with communication for residents and family members. All questions and queries are dealt with promptly and if a solution is not reached the same day it is always followed
up and dealt with as quickly as possible.

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Review of

Brookfield Care Home

from Zoe T (Granddaughter of Resident) published on 22 December 2017

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and I were looking for some respite care or my nana who was diagnosed with terminal cancer. We both went to the care home to look around and the manager gave us a tour. The manager explained to us about the home and about the care and support that will be delivered. The information was useful.
Whilst at the home we observed the staff interacting with the people and we saw laughter/banter between everyone in the lounge. People appeared happy and well cared for. The home was clean and didn't have any foul smells.
Prior to going into Brookfield, we had visited three other homes and Brookfield was by far the best.
The family and I were very reluctant to use a care home due to everything you see on the news and social media, however, my views have changed and would recommend anyone to go check this home out. Unfortunately, my nan had deteriorated and required nursing care which Brookfield did not cater for so we took Nan home to care for as a family.

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Review of

The White House Care Home

from Patti S (Daughter of Resident) published on 15 May 2017

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been a resident at The White House for some time my mother experienced a stroke and was admitted to hospital. After a week she returned to The White House to be nursed until she passed away a week later.
The care, sensitivity, kindness and support provided to my mother and to the family was
outstanding. My mother was in the best place we could have asked for. We could not have asked for better at such a sad time. This care home is an outstanding home and I would highly recommend it.

Reply from Alison Endrodi, General Manager at The White House Care Home

Thank you for such kind words, we are very proud of The White House as we are of all SSL Healthcare Homes. It is always good to receive reviews and have the knowledge that we care not only for the person but for their family too.


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Awards / Recognitions (0)

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