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Care Homes Owned by Lotus Care Management Services Ltd in Merseyside

  • Care Homes Owned by Lotus Care Management Services Ltd in Merseyside

Only the locations & reviews in Merseyside for Lotus Care Management Services Ltd are showing below.

View the details of all 17 locations (with 186 reviews) owned by Lotus Care Management Services Ltd

Lotus Care Management Services Ltd Locations in Merseyside (6)

 

6 Care Homes owned by Lotus Care Management Services Ltd in Merseyside

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Glenarie Manor Nursing Home

15 Aigburth Drive, Sefton Park, Liverpool L17 4JG 

9.4 5 reviews
"I have found my brother's care home to be excellent for his care and support, for the treatment of his dignity, staff and management for…"   Read all 5 reviews
Location Type Care Home

Glenarie Manor Nursing Home in Liverpool gives residents a safe, secure, social place to live. Operated by Lotus Care Management Services, the home supports people living with complex mental health needs and provides accommodation with nursing… Read more about Glenarie Manor Nursing Home

  • Care Provided
  • Nursing
  • Mental Health
  • Younger Adults
  • 26 Rooms
Croxteth Park Care Home

Altcross Moss Way, Croxteth, Liverpool L11 0BS 

9.0 45 reviews
"My mum had her 80th birthday party recently in the care home. We organised entertainment, in the afternoon for all to enjoy. Bingo, live…"   Read all 45 reviews
Location Type Care Home

Croxteth Park care home in Liverpool gives people care and support in a welcoming home. Trained, friendly staff treat care home residents with dignity and respect at all times. A wide variety of activities to suit residents' interests are organised… Read more about Croxteth Park Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 42 Rooms
Finch Manor

Finch Lea Drive, Liverpool L14 9QN 

8.2 21 reviews
"My sister has lived in Finch Manor for over 10 years. We didn't think she'd get this far but with their care and support she is living a…"   Read all 21 reviews
Location Type Care Home

Finch Manor provides general nursing services to older people, as well as specialist care for dementia. A key worker system is in place to ensure that each residents has their individual needs met, with regular assessments. The home has built up its… Read more about Finch Manor

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Mental Health
  • 89 Rooms
Cressington Court

Beechwood Road, Aigburgh, Liverpool L19 0QL 

7.9 13 reviews
"My mum has been in Cressington Court for nearly two years. I cannot thank the friendly staff enough for my mum's last week alive. They…"   Read all 13 reviews
Location Type Care Home

Cressington Court in Liverpool is a care home offering 56 rooms in a social and welcoming home. The care home has a team of trained compassionate staff caring for people with dementia, physical disabilities, frailty and old age. The staff ensure… Read more about Cressington Court

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 56 Rooms
Marmaduke Street Care Home

13 Marmaduke Street, Liverpool L7 1PA 

7.2 10 reviews
"Our mum arrived at Marmaduke June 24 she is non verbal, and bed bound. We find the staff and management very caring, we visit every day,…"   Read all 10 reviews
Location Type Care Home

Aaron Lodge is dedicated to helping forty-eight residents achieve a good quality of life, within a warm and caring environment that respects personal choice, comfort and freedoms. All care assistants and clinical leads are highly trained and committed… Read more about Marmaduke Street Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 48 Rooms
Ellerslie Court

38 Westcliffe Road, Southport PR8 2BT 

Location Type Care Home

Vitalise Ellerslie Court is part of a national charity, known for its work in helping those in need of respite care and making a difference to the lives of adults with a physical disability. By recruiting a team of compassionate volunteers, the home… Read more about Ellerslie Court

  • Care Provided
  • Residential
  • Physical Disability
  • Younger Adults
  • 14 Rooms

Lotus Care Management Services Ltd Reviews in Merseyside (94)

Reviews Posted for members of Lotus Care Management Services Ltd

Overall Experience

  • 14
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Review of

Finch Manor

from John H (Son of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not be happier with the care and kindness of all the staff who cannot do enough for my dad and us. The Manager is our hero.

Reply from Jay Patel, Owner at Finch Manor

Thanks for your lovely feedback, and we appreciate the time it has taken for your feedback.


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Review of

Finch Manor

from C H (Sister of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has lived in Finch Manor for over 10 years. We didn't think she'd get this far but with their care and support she is living a happy clean life although the staff change regularly they are a constantly always on hand. I find the care home clean the staff respectful, overall my sister is very
happy. We've had numerous new managers over the last few months however this is not has an impact on my sister at all the new manager that is now in place seems amenable easy to talk to and if you've got a problem I'm sure it will be dealt with immediately. I have read various news items regarding Finch Manor I and my sister who is now. The longest residence do not find these allegations to be true.


My sister is clean and cared for the home itself is also clean and the cleaning staff are also very friendly. There is never an issue to have things sorted if you have a problem overall, I find Finch Manor to be a good nursing home and I don't find any issues at all.


Reply from Jay Patel, Owner at Finch Manor

Thank you so much for your review. The team and I here at Finch appreciate the time it has taken to complete this. We, as a team, continue to work close with families and friends as well as service users to promote the best care possible.


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Review of

Finch Manor

from B S (Daughter of Resident) published on 8 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very friendly,when my mum needs things doing they are there for her,she has settled in here very well,an gets on with staff. Overall I am happy that this is a safe and friendly environment for my mum.

Reply from Jay Patel, Owner at Finch Manor

Thanks for your feedback - we appreciate your positive feedback and appreciate the time it has taken for you to give this.


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Review of

Marmaduke Street Care Home

from Laura B (Daughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly welcome
Mum is happy & comfortable.
Clean environment
Management very personable.
Efficient when they noticed mum needed personal care.

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Review of

Marmaduke Street Care Home

from Ann K (Daughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum arrived at Marmaduke June 24 she is non verbal, and bed bound. We find the staff and management very caring, we visit every day, but have no worries when leaving that mum is not being cared for Rooms are cleaned daily and mum always looks clean and cared for aswell, food always looks fresh and
carefully prepared. We as a family are very happy with marmadukes.

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Review of

Glenarie Manor Nursing Home

from Stephen B (Brother of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found my brother's care home to be excellent for his care and support, for the treatment of his dignity, staff and management for support his cleanliness and help with drink and food. They have excellent safety and security and provide activities for him, overall I am happy for my brother to
be a resident at this care home.

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Review of

Glenarie Manor Nursing Home

from Patricia G (Sister of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is very happy in Glenarie Manor Nursing Home and regards it as home. The staff cater to his needs and whenever I have been there have been very courteous and hospitable. The current manager is very approachable as are all the staff, she is trying to get more 'get-togethers' sorted. We were
there in Summer for a buffet and last Saturday when she arranged a Christmas event. It gives everyone the opportunity to speak to the staff and management. Couldn't be happier with the service provided.

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Review of

Glenarie Manor Nursing Home

from Pam I (Sister of Resident) published on 19 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident at Glenarie Manor Nursing Home for many years. He loves it there and sees it as his home and the staff and other residents as his family. They treat him so well and also us when we visit or attend one of the family days they put on there. The staff keep me informed on
his care at all times and are so supportive and kind. Even when he can be a little awkward at times. I love going to Glenarie as it is so welcoming, warm and friendly and a real home from home. It's outstanding!

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Review of

Marmaduke Street Care Home

from D S (Daughter of Resident) published on 12 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are caring and make you feel welcome. Management cares for her staff and residents. My dad has been herefor 12 months and is looked after.

Reply from Amar Patel, Compliance Maneger at Marmaduke Street Care Home

Thank you so much for taking the time to leave such a positive review for Marmaduke Street Care Home. We truly appreciate your kind words and are delighted to hear that your experience with us has been a positive one. It's always our goal to provide the best possible care, and feedback like yours motivates us to continue our work with dedication and passion. Thank you from all at Lotus Care Marmaduke Street!


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Review of

Glenarie Manor Nursing Home

from Joseph D (Brother of Resident) published on 10 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been in the care home for many years. I have found the staff to be very helpful and let me know of any concerns with my brother. It is a very clean and decorated place with clean and decorated bathrooms and toilets. They have good activities. The manager has a lovely caring nature and
keeps me informed. I would recommend this care home.

Reply from Amar Patel, Compliance Maneger at Glenarie Manor Nursing Home

Dear Joseph, on behalf of everyone at Glenarie Manor, I would like to sincerely thank you for taking the time to leave such a positive review. We are delighted to hear that your experience with us has been so fulfilling and that our team has made a meaningful difference. Your kind words truly motivate us to continue providing the best possible care and service to all our residents. If there's anything further we can do or if you have any suggestions, please don't hesitate to reach out. Many thanks from all at Lotus Care Glenarie Manor.


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Review of

Glenarie Manor Nursing Home

from Dawn P (Sister of Resident) published on 11 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is very settled here, the staff recognises straight away her problems, the only people to do this in the last 13 years. The staff are all wonderful, great communication and understanding of her needs. I would highly recommend Glenarie Manor. The manager is very approachable and easy to contact.
Any matters or queries I might have had were dealt with in a professional but caring way.

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Review of

Finch Manor

from Gary B (Son of Resident) published on 8 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mum arrived at this home in 2021, I was a little taken back to how sterile the rooms felt but we did make it comfortable and homely for her.
She had a decent end of life in the home and the staff where very caring and attentive.
It has a very good standard of care and the facilities are decent.
Food and hygiene is immaculate and you can have a look and see to what the kitchens which is impressive.
Note, as all rooms are all on one floor, the staff don't have to split up to cover multiple floors which again adds to there being lots of staff and carers around. Would recommend this particular home for Dementia care.

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Review of

Croxteth Park Care Home

from Yvonne L (Daughter of Resident) published on 3 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had her 80th birthday party recently in the care home. We organised entertainment, in the afternoon for all to enjoy. Bingo, live singer and magician. With the help of the manager, the team but especially the activity girls who all went above and beyond they helped with all the decorations at
the start of the day to ensure it was done when mum got up in the morning. They did the bingo and booked the singer as they knew which singer my mum liked best and booked the magician. They encouraged everyone to join in dancing and with the magician. Made sure everyone had snacks and drinks throughout. We couldn't of done it without their help and support. As a family we can't express enough how much we appreciate them all for everything they do for my mum and us as a family. The support we get is 10/10. We would like to thank them from the bottom of our hearts. My mum and dad and everyone really enjoyed the party and that's down to these guys. So again massive thank you.

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Review of

Marmaduke Street Care Home

from C S (Son of Resident) published on 12 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This place should be shut down! Poor management and safeguarding issues prevail.
On no account send your relatives to Marmaduke care home.
Read the latest CQC report to confirm its findings, which also show our concerns.

Reply from Jay Patel, Owner at Marmaduke Street Care Home

All feedback is extremely important to us and we’re sorry to hear about your concerns regarding poor management and safeguarding issues. We take all feedback seriously and always welcome the opportunity to meet with resident’s families to discuss any concerns they may have at the earliest opportunity to enable any concerns to immediately be addressed. However, upon review, we have been unable to find a record of any complaint, or details of any issues raised previously but should you wish to provide us with any emails you have sent raising any concerns previously or further information, then we will be more than happy to undertake a more thorough investigation of your complaint. A new Home Manager has recently been appointed who has an open-door policy. We are sorry that you did not have a positive experience and we wish you and your family the very best for the future but, team Marmaduke work hard to ensure that all our residents have the highest levels of care.


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Review of

Croxteth Park Care Home

from S K (Daughter of Resident) published on 9 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has resided at Croxteth Park Care Home now since February 2023 and we feel her dignity, care and attention to her needs are second to none. The staff are very caring and compassionate to Mum. The food is beautiful, with a wide range of choices for residents. The manager is so helpful and professional
and has taken on any requests we have asked about with total support.

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Review of

Croxteth Park Care Home

from W D (Son of Resident) published on 2 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care home.
Looked after my dad so well.
Would highly recommend it.
Lovely, friendly staff - very helpful.

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Review of

Croxteth Park Care Home

from Philip V (Son of Resident) published on 10 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother came here two years ago and never looked back! I must say the staff are all amazing, they not only do their jobs amazingly, it's their interaction with the residents. I'm very thankful and happy my Mother is here. Carry on team -doing your amazing work. Kind regards.

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Review of

Croxteth Park Care Home

from Carol G (Daughter of Resident) published on 18 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We can't thank this care home enough for the care they have shown my dad, it's been like a home from home for him. From the staff to the food, it's just been amazing and good for us knowing he is looked after so well.

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Review of

Cressington Court

from L F (Respite Resident) published on 26 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Cressington Court care home is a fabulous facility. A family member has just had 3 weeks of respite he has dementia and lewy bodies. The staff team could not have been more supportive of him. Family members who visited Cressington always had a positive word to say. Staff are happy and quick to oblige
and speak to family members. Service users' individual rooms are clean and warm. This is the 2nd Lotus care home I have used and would highly recommend them to any family looking for a caring supportive environment. Although CQC has highlighted some operational concerns in Cressington. Always look at the quality of the care which is second to none provided by Lotus Care.

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Review of

Croxteth Park Care Home

from M M (Sister of Resident) published on 11 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is here and I would fully recommend this lovely care home. All the staff are wonderful so kind and caring, a lovely home. My sister gets looked after, thank you. Her room is always clean, they are there one hundred per cent if I ask them for something for my sister, and they always help, lovely
caring staff.

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