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Care Homes Owned by Northgate Healthcare

9.6 Group Review Score (the average from all locations with a review score)
Northgate Healthcare is a family-run residential care provider operating four care homes.

Each care home's manager strives to foster the family ethos in all aspects of the way they support residents and aims to provide a service that is professional and of the highest quality.

Northgate Healthcare's directors combine decades of experience in providing residential care and are supported by a highly qualified team.

Northgate Healthcare Locations (5)

 

5 Care Homes owned by Northgate Healthcare

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Autumn House Nursing Home

37 Stafford Road, Stone ST15 0HG 

9.9 47 reviews
"There aren't enough words to express the wonderful care that is given to my dearest husband. He is given the best respect and joy since…"   Read all 47 reviews
Location Type Care Home

Autumn House Nursing Home is a 67-bed en-suite nursing home situated in the heart of Stone, Staffordshire. It primarily provides nursing care but also offers residential care for self-funding residents. This dual capability allows the home to adapt… Read more about Autumn House Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Eating Disorders
  • 67 Rooms from £1,250 / week
The Firs Care Home

Wodehouse Lane, Gospel End, Sedgley, Dudley DY3 4AE 

9.8 68 reviews
"I have been delighted with the standard of care provided by the Firs since moving my mother here in November 2024. The home is extremely…"   Read all 68 reviews
Location Type Care Home

The Firs Care Home can accommodate 57 residents and is located in a leafy area of Gospel End, Sedgley. The experienced and highly skilled team takes great pride in achieving a professional and friendly care environment, allowing the residents to feel… Read more about The Firs Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 57 Rooms from £1,050 / week
Ashcroft Hollow Nursing Home

18a Stafford Road, Huntington, Cannock WS12 4PD 

9.6 34 reviews
"Attentive, kind, caring staff. Professional updates and reports from nursing staff. Helpful advice from office staff. Appears well…"   Read all 34 reviews
Location Type Care Home

Ashcroft Hollow Nursing Home, in Cannock, support personalised care with a friendly and experienced team of staff and a service that respects personal wishes throughout all elements of day-to-day living. Personal interests and activities are supported,… Read more about Ashcroft Hollow Nursing Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 45 Rooms from £1,100 / week
Meadowfields Care Home

Pasturefields Lane, Great Haywood, Stafford ST18 0RD 

9.4 26 reviews
"My mother has settled well into Meadowfields Care Home after a lengthy stay in hospital. She is well cared for and generally happy in her…"   Read all 26 reviews
Location Type Care Home

Meadowfields Care Home is situated in the picturesque area of Great Haywood, Stafford. Therefore, the home has lovely views of the surrounding fields and countryside. Meadowfields is a 65-bed en-suite care home that has recently had a major refurbishment,… Read more about Meadowfields Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 65 Rooms from £1,050 / week
Lane House Care Home

265 Lichfield Road, Tamworth B79 7SF 

9.3 23 reviews
"The level of care displayed at Lane House is second to none. All the staff are fantastic, have great patience and show true caring to the…"   Read all 23 reviews
Location Type Care Home

Lane House is a large Georgian house that has been expanded to provide registered care. The home accommodates 33 residents and has an excellent reputation for providing care for the elderly, especially those who are venerable due to conditions like dementia.… Read more about Lane House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 33 Rooms from £1,020 / week

Northgate Healthcare Reviews (198)

9.6
Northgate Healthcare has a Group Review Score of 9.6 (9.583) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Northgate Healthcare must have a Review Score.

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Review of

The Firs Care Home

from Ian T (Son of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been delighted with the standard of care provided by the Firs since moving my mother here in November 2024. The home is extremely well run -the Manager's calm and caring approach pervades the whole care home and all staff encountered so far have been exemplary. Nothing is too much trouble and
any issues arising are dealt with promptly and efficiently. All administration is taken care of superbly well. This is an extremely well run home that has a friendly, family type atmosphere at all times. Residents are encouraged to participate in the wide range of daily activities on offer with regular events , such as bonfire night and fairs, run for the families of residents and the local community. The facilities are excellent -clean, well taken care of and maintained through planned refurbishment.
I looked at a great number of Care homes in the area before deciding on the Firs. I am delighted with my choice.
I cannot recommend the Firs highly enough and do so without reservation.

Reply from Victoria Harvey, Manager at The Firs Care Home

Thank you for the lovely feedback we are delighted that you are happy with the service and care provided for your loved one and will continue to support and care for all our lovely Residents as family.


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Review of

The Firs Care Home

from J A (Daughter of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have always been happy with the overall care Mom receives at The Firs. There are usually plenty of staff on duty and they are proactive in dealing with the needs of the residents. The catering staff are particularly good and obviously take a pride in their work.

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Review of

The Firs Care Home

from Philip R (Brother of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Visit regularly (weekly) for an hour or two always welcomed with a smile from the staff. If time permits they will stop for a brief chat and let us know if there is anything significant to respect. Place is always clean and tidy even with all the internal improvements ongoing at the moment. My sister
has a poor appetite but they all try to find something she might like and always make sure she is drinking plenty. All considered this is a very caring residential care home.

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Review of

The Firs Care Home

from J G (Daughter of Resident) published on 21 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited many care homes before choosing The Firs for my Mother. I have definitely made the right decision. The rooms are very well appointed and everywhere is kept very clean. The staff are all so kind and friendly and my Mother is now settled and content.

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Review of

The Firs Care Home

from A T (Wife of Resident) published on 17 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in The Firs Care Home since September 2024. In that time he has had excellent care and attention. He is suffering from Alzheimer's and is encouraged to take part in all activities that help to stimulate his brain, and all his daily needs are always taken care of to the highest standard.
I am always made to feel welcome at all times by all the staff. In fact they seem to go out of their way to keep me with my husband, make me a drink etc.

Reply from Victoria Harvey, Manager at The Firs Care Home

Thank you for the lovely review, our team really try to make it home from home and happy that your Husband has settled into The Firs and you're both happy.


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Review of

The Firs Care Home

from Shirley M (Sister of Resident) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful caring staff - go above and beyond. Thank you so much.

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Review of

The Firs Care Home

from K F (Daughter-in-law of Resident) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Firs is a well-run, professional care home, from the management team to all its staff. My Mother-in-law received end-of-life care, delivered with empathy, kindness, and consideration. From the food, room, activities, and care provided by the lovely staff, all were exceptional. We were continually
kept informed of how my Mother-in-law was, which alleviated any concerns we had. We felt her welfare was paramount and individual to her. The Firs is a credit to the care home community and I must say we were also supported throughout with kindness. I would have no hesitation in recommending The Firs Care Home to anyone.

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Review of

The Firs Care Home

from R D (Son of Resident) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care home.

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Review of

Autumn House Nursing Home

from Anne G (Wife of Resident) published on 21 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There aren't enough words to express the wonderful care that is given to my dearest husband. He is given the best respect and joy since being there. Hats off to every single one - God bless you all.

Reply from Alex Hartles, Operations Manager at Autumn House Nursing Home

Dear Anne, thank you for your kind words, all the Autumn House care team try to go above and beyond when delivering care and helping families through a difficult time. Once more, thank you for taking the time to place the review. Yours faithfully.


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Review of

Lane House Care Home

from P B (Son of Resident) published on 9 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care displayed at Lane House is second to none. All the staff are fantastic, have great patience and show true caring to the residents. My mother had nothing but kindness shown to her. Her room was great with a lovely garden view, fantastic on a hot day with the windows open. There is always
something going on with plenty of different activities to keep the residents occupied. The home itself is spotless and always looks welcoming. My mother really did have a great time in your care.

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Review of

The Firs Care Home

from J C (Daughter of Resident) published on 5 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at The Firs from April to June 2024. He was hospitalised with sepsis and returned to The Firs but continued to deteriorate becoming very agitated and losing his mobility requiring significant levels of care.
The staff treated him and his visitors with kindness dignity and
love. The managers were exceptional. They were knowledgeable about his medical issues and medication and could explain any changes made and why. They knew him well in a short time and understood his needs, they were hands-on when needed, helping to get him comfortable.
All staff made his visitors feel welcome and meals were offered to those of us travelling from a distance. The staff including the palliative care team made contact when he deteriorated to discuss how to manage his symptoms. The home itself was beautifully maintained, very clean and tidy and food was prepared on the premises. I cannot comment on the activities. I would recommend this home as a safe and caring place to live.

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Review of

Ashcroft Hollow Nursing Home

from Lynne N (Daughter of Resident) published on 14 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attentive, kind, caring staff.
Professional updates and reports from nursing staff.
Helpful advice from office staff.
Appears well run.

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Review of

The Firs Care Home

from Amanda H (Daughter of Resident) published on 13 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely care home. The staff are so caring and understanding. Looked after my mom for the past 8 months, before she passed away. All the time she was there they did everything they could to make her comfortable and happy. In her last days, they also were there for us her family. Can not rate this
home high enough. 10 out of 10 is not enough.

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Review of

Autumn House Nursing Home

from Helen H (Daughter of Resident) published on 7 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Autumn House for palliative care after seventeen weeks in hospital. The care and attention she received at Autumn House was exceptional. All staff from nurses, carers, managers, housekeepers, laundry staff were so welcoming, kind and efficient in the care of my mum.
I particularly
noticed the calm and peaceful atmosphere. All the staff seemed to enjoy their roles and were supportive to my dad and I. Cannot fault the high standard of care.

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Review of

Autumn House Nursing Home

from Trevor L (Husband of Resident) published on 7 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was at Autumn House for three weeks for palliative care.
The standards were very high and the care given was excellent.
After a long spell in hospital the privacy was appreciated and the kindness of every member of staff encountered. Not only caring for my wife but supportive of me and my
daughter.
Nothing but praise for this establishment. Thank you.

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Review of

The Firs Care Home

from H A (Daughter of Resident) published on 7 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I struggled with the decision to put my mom in a care home, but at The Firs I feel very happy and content that my mom is in good hands, being looked after well and she is safe. The staff are fantastic and caring and go above and beyond. I can't fault them, they are friendly and polite and you are always
greeted with a smile. If you have any problems, you just have to go to management, and they will try their utmost to resolve your issue. Great home and staff.

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Review of

The Firs Care Home

from Duncan T (Son of Resident) published on 29 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been a resident at The Firs for the part of 3 years and we have been very happy with the care and attention she has received in that time. The home is very clean, well-furnished and decorated with plenty of space for the residents in the communal areas. The bedrooms are well-furnished
and spacious. We are particularly impressed with the staffing at The Firs, there are always plenty of staff around and they are very friendly and helpful. We would highly recommend The Firs to anyone who is looking for a care home in the area.

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Review of

Ashcroft Hollow Nursing Home

from D W (Daughter of Resident) published on 23 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When we first visited the home everyone was friendly and polite, it felt like visiting a friend or relative which is why we decided on this care home. Mum is well looked after and we feel that we made the right choice.

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Review of

Ashcroft Hollow Nursing Home

from Maureen P (Wife of Resident) published on 23 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is a resident at Ashcroft Hollow the care and kindness he has received is wonderful nothing is too much trouble the atmosphere when you enter is relaxed and cheerful. The safety of the residents is also well taken care of. My husband has dementia and is quite a handful but the staff are kind
and patient. The nurses are very informative.

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Review of

The Firs Care Home

from J T (Niece of Resident) published on 23 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was transferred to The Firs, Sedgley after breaking her hip in a fall. She lost her mobility as a result. The staff and management are superb, they treat her with respect and they have loads of patience with her. The communication with me is excellent and I am kept informed of any issues as
I do not live locally. When I visit, the response from all the staff is so positive and welcoming. I highly recommend The Firs.

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Northgate Healthcare

News (0) & Events (0)

News

Upcoming Events

There are no upcoming events for Northgate Healthcare

Previous Events

There are no previous events for Northgate Healthcare

Frequently Asked Questions about Northgate Healthcare

How many Care Homes does Northgate Healthcare own?

Northgate Healthcare own 5 Care Homes.

Which Northgate Healthcare Care Homes have the highest review score?

Autumn House Nursing Home, The Firs Care Home & Ashcroft Hollow Nursing Home have the highest review score.
Northgate Healthcare in Staffordshire

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