Northop Road, Flint CH6 5LH
"My mum had several illnesses including dementia, so she needed physical and mental health nursing. I asked for a room overlooking fields to…" Read all 48 reviews
Award winning Bod Hyfryd Care Home is situated close to the coastal town of Flint in North Wales and is surrounded by the beautiful Clwydian foothills. The home provides high quality 24-hour nursing care and dedicated dementia care. They also offer… Read more about Bod Hyfryd Care Home
2 Chester Street, Rhyl LL18 3ER
"What can I say about Bradshaw Manor. Lovely home, fantastic care, very friendly approachable staff throughout. Very clean and warm. I would…" Read all 90 reviews
Bradshaw Manor is a purpose-built home set in landscaped gardens adjacent to the main promenade in Rhyl. The home provides 24-hour nursing care and support to older people. Bradshaw Manor also provides dedicated dementia care for people living with… Read more about Bradshaw Manor Care Home
Salop Road, Welshpool SY21 7DJ
"My mother was a resident at the Rhallt from September 2022 until October 2024. This was a difficult time in her life due to progressive…" Read all 88 reviews
In a semi-rural location on the outskirts of Welshpool, the Rhallt provides both nursing and dementia nursing care. It is close to local amenities and within easy reach of Shrewsbury, Oswestry and Newtown. Yet a few miles up the road is the beautiful… Read more about The Rhallt Care Home
28 Wetherby Road, Harrogate HG2 7SA
"Fairfax Manor is a wonderful care home, and I would highly recommend. The staff are all very kind and caring, and they cannot do enough for…" Read all 25 reviews
Fairfax Manor is an elegant care home that opened in February 2024. This beautiful home offers a range of outstanding facilities for all to enjoy. Decorated to an exceptionally high standard, the home provides high quality residential and dementia care,… Read more about Fairfax Manor Care Home
Langrigg Road, Carlisle CA2 6DT
"Overall this home and staff are excellent. The only thing letting it down is the standard of the food provided. For the monthly cost…" Read all 33 reviews
Located in Carlisle, Cumbria, Eden Manor is a bespoke, purpose-built care home offering residential, dementia, respite and end of life care. Their residential care is for individuals who may need some extra assistance with all aspects of daily life.… Read more about Eden Manor Care Home
140 Lily Hill, Whitefield, Manchester M45 7SG
"My Mum has been a resident at Regency for 8+ years. I feel the care she has received has been centred around her, and her individual needs.…" Read all 70 reviews
Regency Care Home is conveniently situated in Whitefield, between central Manchester and Bury, and is within easy reach of local shops and other amenities including public transport. The home provides residential care for people who need support… Read more about Regency Care Home
Northop Road, Flint CH6 5LH
"Every member of staff is extremely helpful and I would highly recommend this care home in every respect. The care my Mother has received is…" Read all 30 reviews
Rhiwlas Care Home in Flint is a purpose-built home that provides high quality residential care in a warm and welcoming environment. Alongside this, the team offer respite care and short breaks. Residents are able to enjoy many on-site facilities including… Read more about Rhiwlas Care Home
Richard Woodcock Way, Alsager, Stoke-on-Trent ST7 2FD
"I visit my in-laws with my wife. I was apprehensive about care homes having no experience. This care home is very well presented and is…" Read all 42 reviews
Twyford House is located in the heart of Alsager, convenient to shops and local services. The A500 and M6 motorway are close by, and the home also has excellent nearby public transport links which are convenient for visiting family and friends. Upon… Read more about Twyford House Care Home
Church Road, Bebington, Wirral CH63 3DZ
"From the moment I came to the home to view a room - to this date I have found everyone most helpful, caring, professional and welcoming.…" Read all 75 reviews
Charlotte House is a warm, spacious and welcoming care home where a highly trained team offer high quality residential, nursing, respite and palliative care in comfortable, homely surroundings. Upon arrival, residents are supported by the staff to… Read more about Charlotte House Care Home
Hilton Road, Hartshill, Stoke-on-Trent ST4 6QZ
"Staff are very friendly, residents are looked after, they look happy, and every time I visit it's clean. Any concerns, they are happy to…" Read all 44 reviews
Hilton House Care Home is a modern, spacious and inviting residential care home in Stoke on Trent. Having recently undergone a huge refurbishment, Hilton House now boasts 51 rooms (including 4 double bedrooms), large, welcoming communal areas, and 1.1… Read more about Hilton House
37 Millfields, Eccleston, St Helens WA10 5PS
The Waterside Care Home in St Helen's Merseyside, is run by Lovett Care group. Offering compassionate, respectful and high quality care from trained staff, the care home offer people the care they need. This is based on a detailed assessment… Read more about The Waterside Care Home
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Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home
Thank you for your fantastic comments regarding your Mother's experience at Fairfax Manor, the team will be so pleased with your feedback! Thank you again and take care.
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The care is exemplary, the staff being professional and friendly with a high regard for the dignity and feelings of the residents and relatives alike. Particularly noteworthy is the fact that residents are rarely left sitting in their room as there is often entertainment and they are otherwise encouraged to engage with their fellow residents. Meals are high quality and reflect exactly the likes and dislikes of the more elderly person. Fairfax is by no means the cheapest care home in the area. But the facility and the level of care prove that you get what you pay for.
Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home
Thank you for taking the time to review our home. It is lovely to hear how happy you are with the care and facilities here at Fairfax Manor. I will share your comments with the team, who pride themselves on delivering the very best care to all our residents. Thank you again, and take care.
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Reply from Mathew Gilbert, General Manager at Rhiwlas Care Home
Thank you for taking time to review our home, it's lovely to hear how happy you were with the care your mum received from the team, they will be so pleased to read your comments. If we can ever help in the future, our door is always open! Thanks again and take care.
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Reply from Kerry Rowlands, General Manager at Bod Hyfryd Care Home
Thank you so much for your wonderful comments for the team here at Bod Hyfryd, in particular your mother's care and the support you have received from our team. They'll be so happy to read your feedback, as am I! Thank you again and take care.
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Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home
Thank you so much for your wonderful review of the care your friend is receiving and in particular, your day with us here at Fairfax Manor. It's fantastic to hear your comments, and I am delighted to share your review with our Activities Coordinator and the rest of the team! Thank you again. you are of course, welcome any time for more fun activities!
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Reply from Hannah Riley, General Manager at Eden Manor Care Home
Thank you for your feedback. We have recently reviewed our menus which have been formulated with the residents and finalised during our residents meeting. As of 17th March these have now been rolled out and we have had some really positive comments back so far. We also also pleased to say that all our fruit, vegetables and meat are locally sourced around the Carlisle area. If you have any further comments we'd love to hear from you, please contact me and we can discuss. Thanks again and take care.
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Reply from Kerry Rowlands, General Manager at Bod Hyfryd Care Home
Thank you very much for your kind words. We're so pleased to hear your feedback and I look forward to sharing your comments with the team regarding your Grandmothers time with us here at Bod Hyfryd. Thanks again and take care.
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Reply from Phil Evans, General Manager at Charlotte House Care Home
Thank you very much for your kind words. We're very pleased to have welcomed you to the Charlotte House community and I look forward to sharing your comments with the team. Thanks again and take care.
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Reply from Elaine Coulton, General Manager at Bradshaw Manor Care Home
Thank you for taking time to review our home, it's lovely to hear how happy you were with the care your mum received from the team.
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Reply from Elaine Coulton, General Manager at Bradshaw Manor Care Home
Thank you for taking the time to review our home, it's lovely to hear how happy you were with the care your mum received from the team during her time at Bradshaw Manor. The team pride themselves at making families welcome in our home.
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Reply from Caroline Jones, General Manager at Hilton House
Thank you so much for your kind words. Providing compassionate, respectful, and attentive care is at the heart of what we do, and it means a great deal to know that it has made a difference. We will be sure to share your thanks with our team. If there's anything more we can do, please don't hesitate to reach out.
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Reply from Caroline Jones, General Manager at Hilton House
Thank you very much for your feedback. We're delighted to hear your kind words and take on board your comments regarding the day trips. These will be increased when the weather warms up - we have plans to visit local parks, museums and even a farm in the Spring to see the animals. These will be free to join, with just a small optional cost to feed the animals (only a few pence) or browse gift shops. There is lots coming up! Thanks again and take care.
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Reply from Kerry Rowlands, General Manager at Bod Hyfryd Care Home
Thank you so much for your wonderful review of the care your Father received while staying with us at Bod Hyfryd. It's fantastic to hear your comments and it was a pleasure seeing him interact with our team and residents. Thank you again, and should you look at further respite care in the future, we'd love to help. Take care.
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Reply from Teresa Lynskey, Regional Manager at Eden Manor Care Home
The team at Eden Manor were so sorry to hear of your Dad's passing and offer their deepest condolences. Eden Manor uses the person-centred software (PCS - electronic care planning system for carers). The team carry handheld devices to record all care interactions in real time. While it may appear they are on their mobile phones, they are using these handheld devices which are the same size. Before your Dad was discharged into the integrated care team in December 2024, it was documented that he took part in several activities including, Christmas activities, listening to the visiting children's choir, bowling, music, singing, walking in the garden and more with our Relationships Manager. Eden Manor uses a dependency tool to support in team ratio numbers; we are in the fortunate position of being 10% over on staffing. We take all comments seriously and see them as opportunities to improve the services we provide; we would welcome the opportunity to discuss your concerns further.
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Reply from Teresa Lynskey, Regional Manager at Eden Manor Care Home
Thank you for taking the time to leave your feedback, the team are committed to providing the best possible care experience for all our residents and we are disappointed to hear that you feel this has not happened. We take all comments seriously and see them as an opportunity to improve the services we provide; we would welcome the opportunity to discuss your concerns further.
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Reply from Phil Evans, General Manager at Charlotte House Care Home
Thank you for your very kind words, it's a pleasure caring for your Grandad. I look forward to sharing your review with my team. Take care and thanks again.
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