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Care Home Owned by Lovett Care Ltd in North Yorkshire

9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Lovett Care Ltd in North Yorkshire

Only the locations & reviews in North Yorkshire for Lovett Care Ltd are showing below.

View the details of all 11 locations (with 547 reviews) owned by Lovett Care Ltd

Lovett Care Ltd Locations in North Yorkshire (1)

 

1 Care Home owned by Lovett Care Ltd in North Yorkshire

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Fairfax Manor Care Home

28 Wetherby Road, Harrogate HG2 7SA 

9.9 26 reviews
"Fairfax Manor is a wonderful care home, and I would highly recommend. The staff are all very kind and caring, and they cannot do enough for…"   Read all 26 reviews
Location Type Care Home

Fairfax Manor is an elegant care home that opened in February 2024. This beautiful home offers a range of outstanding facilities for all to enjoy. Decorated to an exceptionally high standard, the home provides high quality residential and dementia care,… Read more about Fairfax Manor Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 90 Rooms from £1,660 / week

Lovett Care Ltd Reviews in North Yorkshire (26)

9.8
Lovett Care Ltd has a Group Review Score of 9.8 (9.769) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Lovett Care Ltd must have a Review Score.

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Review of

Fairfax Manor Care Home

from N F (Wife of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Fairfax Manor for 2 months, and I am delighted with his care. He is treated with dignity by every member of staff. He enjoys his meals, and his room contains everything I would want.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you very much for your positive feedback on your husband's experience with us here at Fairfax Manor. My team and I are delighted with your comments. Thanks again, and take care.


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Review of

Fairfax Manor Care Home

from A B (Daughter of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairfax Manor is a wonderful care home, and I would highly recommend. The staff are all very kind and caring, and they cannot do enough for all the residents. My mother has been a resident for 6 months now and has received excellent care. There are always lots of different amenities for the residents
to join in if they want to.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you for your fantastic comments regarding your Mother's experience at Fairfax Manor, the team will be so pleased with your feedback! Thank you again and take care.


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Review of

Fairfax Manor Care Home

from Richard F (Son of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can highly recommend Fairfax Manor to anyone looking for care for themselves or a relative. The building is very modern with high quality fixtures and fittings, and is kept spotlessly clean and tidy. Security is high and the sensors in bedrooms to detect night time movement and alert staff are a
quality touch.


The care is exemplary, the staff being professional and friendly with a high regard for the dignity and feelings of the residents and relatives alike. Particularly noteworthy is the fact that residents are rarely left sitting in their room as there is often entertainment and they are otherwise encouraged to engage with their fellow residents. Meals are high quality and reflect exactly the likes and dislikes of the more elderly person. Fairfax is by no means the cheapest care home in the area. But the facility and the level of care prove that you get what you pay for.


Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you for taking the time to review our home. It is lovely to hear how happy you are with the care and facilities here at Fairfax Manor. I will share your comments with the team, who pride themselves on delivering the very best care to all our residents. Thank you again, and take care.


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Review of

Fairfax Manor Care Home

from Josephine D (Friend of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came in today to check on my friend who was joining in with the other residents who were all being entertained by the Activities Coordinator! He and others from the team of carers had everyone joining in. There was a real feeling of inclusiveness as everyone's capabilities were met and gentle encouragement
got people singing and dancing! Clapping and gigging in their seats or proper up, holding hands, supporting each other whilst waltzing round the room! Smiles and laughter all round, it was a lovely morning. My friend was very happy and content it was great to see. Clever how, despite the vast range of abilities, everyone seemed to feel part of the group.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you so much for your wonderful review of the care your friend is receiving and in particular, your day with us here at Fairfax Manor. It's fantastic to hear your comments, and I am delighted to share your review with our Activities Coordinator and the rest of the team! Thank you again. you are of course, welcome any time for more fun activities!


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Review of

Fairfax Manor Care Home

from J R (Husband of Resident) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was a resident for 2 weeks and experienced a totally professional experience. The staff were top class and we could find no fault with them or the care they provided.

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Review of

Fairfax Manor Care Home

from Ann W (Daughter of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As one of the first to move into Fairfax Mum has been a resident for 12 months during which time her dementia and overall health has deteriorated significantly. I have been enormously impressed by the way in which the team have helped us through this difficult phase and with the flexibility and outstanding
care they provide. Her room is lovely and the catering is first class and adapted to her needs. The whole team are professional, friendly and genuinely try their best for Mum. I would have no hesitation recommending Fairfax Manor.

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Review of

Fairfax Manor Care Home

from T T (Daughter of Resident) published on 8 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came for respite seven weeks ago and is now a permanent resident. She has settled really well thanks to the excellent staff who are all very friendly, welcoming and happy.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you very much for your kind words. We're very pleased to have your Mum at Fairfax Manor and I look forward to sharing your comments with the team. Thanks again and take care.


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Review of

Fairfax Manor Care Home

from John G (Son of Resident) published on 3 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful place. Brilliant staff. They have looked after my father so well.
Thank you.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you for your brilliant feedback, I look forward to sharing it with my team!


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Review of

Fairfax Manor Care Home

from Pat T (Wife of Resident) published on 3 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very traumatic time putting your loved one of 50 years in the care of someone else. Up to now, he couldn't be looked after better, calming surroundings, excellent care with kind and caring staff. Always ready to ensure questions and very helpful.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you so much for your wonderful feedback. We aim for everyone at Fairfax Manor to feel relaxed, fulfilled and always well cared for so I look forward to sharing your kind words with my team. Thank you again and take care.


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Review of

Fairfax Manor Care Home

from S W (Son of Resident) published on 23 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Fairfax Manor since April 2024. She has had nothing but amazing care from day one. As I do not live locally, I talk to the home a couple of times a week and always find the team have time to update me on mother's care and any needs she requires. The catering staff everyday
adapt the menu for her eating requirements.
I can now also video call thanks to the help of the management team. A big thank you to all concerned.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you very much for your kind words! Your mother is a pleasure to have here at Fairfax Manor. We wish you and your family all the best. Thanks again for your fantastic review, I very much look forward to sharing it with the team.


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Review of

Fairfax Manor Care Home

from A B (Son of Resident) published on 23 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving into Fairfax Manor earlier this year, my mother has very much enjoyed the friendliness of the staff and the regular activities that are arranged each week. The catering has been first class and everywhere is always spotlessly clean as you would hope. Overall our expectations have been exceeded
in all areas!

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you very much for your fantastic review. The team here at Fairfax will be so pleased to read your comments.


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Review of

Fairfax Manor Care Home

from A G (Relative of Resident) published on 16 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

How fortunate we are to have discovered Fairfax Manor in Harrogate! The title of 'care home' does not do it justice. It is far from anything like a care home you would have ever imagined. Our initial meeting with the team was met positively and sympathetically, they really listened at what was a distressing
time.


Time was taken to show us around the entire 'hotel' and to view the first-class facilities. All questions we had were met positively and appropriately. The decision was made immediately that our relative would stay for a little respite. Shortly afterwards, we knew that this comfortable, high-end, relaxed, caring environment was the place for our relative to be, and decided to stay permanently!
It's not just about the environment - the care team and management are second to none. Queries from us are met with a 'can do' attitude and are actioned that day. Nothing is too much trouble. The suites are lovely. Our relative is settling, cared for well. Highly recommended.


Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you very much for your amazing comments, both on our beautiful home and our brilliant team - they'll be delighted when I share your feedback with them! We're very pleased your relative calls Fairfax Manor 'home', we're looking forward to sharing lots of memories together. Thank you again, and take care.


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Review of

Fairfax Manor Care Home

from F B (Daughter of Resident) published on 5 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad spent a week at Fairfax Manor for respite following being unwell. We were all a little nervous but need not have worried. From initial enquiry to saying goodbye we felt welcome and in safe hands. All staff were professional cheerful and caring. A very happy environment, excellent facilities,
lots of social opportunities and visitors made welcome. A definite choice for any future "holidays"

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you very much for your kind words on your Dad's stay with us, I look forward to sharing your feedback with the team. Should you be looking for another respite stay or residential in the future, we'd love to have your Dad back! Thank you and take care.


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Review of

Fairfax Manor Care Home

from Daphne B (Respite Resident) published on 2 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very impressed by my recent respite stay in Fairfax Manor, particularly by the kindness of the staff and the excellent amenities. However, I would have appreciated a telephone in my room. Nevertheless I would be happy to return if the occasion arises.

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Review of

Fairfax Manor Care Home

from J F (Respite Resident) published on 7 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and the staff were caring in their duties and supper during my brief stay in October 2024.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you for sharing your feedback. We are delighted to hear how happy you were when you stayed with us, the team will be pleased to hear your wonderful comments.


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Review of

Fairfax Manor Care Home

from Elaine S (Daughter of Resident) published on 27 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to Fairfax Manor for respite care following a fall. The care she received was absolutely brilliant. She was totally respected as an individual and given an extremely high standard of care.

Reply from Gilliant Allatt, General Manager at Fairfax Manor Care Home

Thank you so much for reviewing Fairfax Manor. We're so pleased to hear that your mother had a good stay with us. Our team strives to deliver a high level of care as you have described. I will pass your feedback on to them.


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Review of

Fairfax Manor Care Home

from S B (Daughter of Resident) published on 24 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had a very pleasant stay at Fairfax Manor. He was well looked after and the staff were all helpful and polite. They were all very friendly and enjoyed the banter. The facilities are really good and his room was very clean. He was very happy there. He was in the home for respite and would definitely
consider staying there again.

Reply from Gillian Allatt, General Manager at Fairfax Manor Care Home

Thank you for your review of our home. We are so pleased that your father enjoyed his stay with us. The team at Fairfax Manor prides itself on providing excellent service and care so it is always lovely to hear such feedback. Thank you again.


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Review of

Fairfax Manor Care Home

from E B (Power of Attorney of Resident) published on 20 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were so very lucky to have got our friend into Fairfax Manor Care Home. Everything was second to none but the main assets are the staff and management. Without them, no care home would be the same. They work tirelessly to ensure that all resident's needs are met with dignity and grace. What makes
the home stand out from the rest are the management and the staff. Yes, the furnishings are wonderful, food delicious etc etc. The staff are extraordinary and I trust will be treated by upper management in the same way as they treat and care for the residents. Their care and attention to detail under sometimes quite difficult circumstances did not go unnoticed. Our friend loved being in Fairfax Manor and we cannot thank them all enough.

Reply from Gillian Allatt, General Manager at Fairfax Manor Care Home

Thank you so much for taking the time to review Fairfax Manor Care Home. Your feedback on our home and, most importantly, our dedicated team is wonderful to hear. We will be sure to pass your observations and kind words on to our team members and support office.


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Review of

Fairfax Manor Care Home

from R D (Daughter of Resident) published on 30 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I visited many face facilities before choosing Fairfax Manor for our mum. From the minute we walked through the door we were quickly made to feel welcome. They made the whole process of getting mum to stay there very easy and we really felt we were all in good hands. Mum settled in very
well even with dementia. She is treated with lots of reassurance and empathy. We really can't fault the facilities, cleanliness, rooms and the food quality. It feels like a hotel, not a care home. So much so that mum thinks she is on holiday every day!

Reply from Gillian Allatt, General Manager at Fairfax Manor Care Home

Thank you so much for your lovely review. We are so pleased to hear how happy you, your family and your mum are with the facilities and care at Fairfax Manor. We will pass your feedback on to our team.


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Review of

Fairfax Manor Care Home

from Mike J (Son of Resident) published on 15 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad came in for a week's respite. We had a look at various care homes, but we settled on Fairfax as the environment looked really good for him and it was close to where he lives. We definitely made the right decision and Dad was really happy. We didn't think he'd come back. From the moment he arrived,
we could see the effort, kindness and care that everyone showed him. We were shown around, given a coffee and introduced to the staff who would be looking after him. It was clear that all the staff couldn't do enough during his time there. Since he left, he hasn't stopped talking about his positive experience including the other residents he met, the facilities and all the nurses. He especially liked the live music act that played. Thank you!

Reply from Gillian Allatt, General Manager at Fairfax Manor Care Home

Thank you so much for your kinds words. I'm so glad that Dad enjoyed his respite stay at Fairfax Manor. I will be sure to pass your feedback on to our team.


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Awards / Recognitions (2)

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