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Care Home Owned by Lovett Care Ltd in Powys

9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Lovett Care Ltd in Powys

Only the locations & reviews in Powys for Lovett Care Ltd are showing below.

View the details of all 11 locations (with 547 reviews) owned by Lovett Care Ltd

Lovett Care Ltd Locations in Powys (1)

 

1 Care Home owned by Lovett Care Ltd in Powys

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The Rhallt Care Home

Salop Road, Welshpool SY21 7DJ 

9.9 88 reviews
"My mother was a resident at the Rhallt from September 2022 until October 2024. This was a difficult time in her life due to progressive…"   Read all 88 reviews
Location Type Care Home

In a semi-rural location on the outskirts of Welshpool, the Rhallt provides both nursing and dementia nursing care. It is close to local amenities and within easy reach of Shrewsbury, Oswestry and Newtown. Yet a few miles up the road is the beautiful… Read more about The Rhallt Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 91 Rooms from £1,303 / week

Lovett Care Ltd Reviews in Powys (88)

9.8
Lovett Care Ltd has a Group Review Score of 9.8 (9.769) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Lovett Care Ltd must have a Review Score.

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Review of

The Rhallt Care Home

from Christine H (Friend of Resident) published on 27 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has settled in very well and they are very well looked after and very happy.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you very much for your feedback. We're delighted with your comments and I look forward to sharing with the team. Thanks again and take care.


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Review of

The Rhallt Care Home

from Christine M (Friend of Resident) published on 26 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is very well looked after. Staff very friendly.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for your comments regarding the care your friend receives while residing at The Rhallt. We're very pleased to hear your feedback. Thanks again and take care.


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Review of

The Rhallt Care Home

from D R (Daughter of Resident) published on 22 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are brilliant and always include me when I am here with a tea and a cake with Mum.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for your kind words, our team here at The Rhallt will be pleased to hear your comments. Thanks again and take care.


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Review of

The Rhallt Care Home

from Steve W (Husband of Resident) published on 22 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent experience so far for my wife.

Reply from Katie Westwick, Marketing Manager at The Rhallt Care Home

Thank you for your great feedback for our team, they will be pleased to hear your comments. Thanks again and take care.


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Review of

The Rhallt Care Home

from Mark S (Son of Resident) published on 18 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at the Rhallt from September 2022 until October 2024. This was a difficult time in her life due to progressive dementia and an increasing inability to care for herself. In the final year of her life, she was totally dependent upon her carers for all her needs. Mum rotated through
a few wards/areas within the home but spent her final year in the nursing unit in the upstairs part of the main building. My comment is that the staff were exceptional. It is immensely difficult to care for older people who cannot communicate, are physically frail and are totally reliant on others. In all my interactions with the nursing staff, carers, cleaners, caterers and everyone else who helped my mother in her final years I was struck by their kindness, professionalism and ability to remain cheerful and positive. The home is excellent and the staff is exceptional. I have no hesitation in recommending this care home.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you so much for your wonderful review and very kind words towards our team and the care that your Mother received here at The Rhallt. It was a pleasure to have her here and the team will be so pleased to hear your comments. Thank you and take care.


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Review of

The Rhallt Care Home

from Chloe D (Granddaughter of Resident) published on 22 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Rhallt has really taken care of my nan. She is happy on her unit, and some days she recognises me more than what she previously did. All the staff are friendly and helpful. They all try to ensure any requests made are done. Nan always looks respectable and well-dressed, which she used to do herself,
so it's nice to see her being able to still do. Activities always offer for her to join with the things she loved doing before coming here. Overall, very lovely home.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you very much for your kind words. Our team is very pleased with your feedback and we're happy to hear your satisfaction with the care your lovely Nan receives here at The Rhallt. Thanks again, and take care.


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Review of

The Rhallt Care Home

from G M (Resident) published on 15 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I miss home but it is nice here. I miss my cats but they can visit me here.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you so much for your kind words, it is a pleasure to have you with us.


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Review of

The Rhallt Care Home

from C H (Granddaughter of Resident) published on 4 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home and great care staff, I know I'd made the right choice of care home when I visited.
Under new management, the general manager is very supportive and always on hand. Thank you for all you do. Beautiful home!

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you so much for your kind words, it is a pleasure and a privilege to care for your grandmother and I will pass your comments on to my team.


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Review of

The Rhallt Care Home

from Julian S (Son of Resident) published on 4 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the best car home. The carers are incredible with Mum, food is excellent, rooms are excellent and the facilities are excellent. The staff can't do enough here.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for the lovely review of our home, we are thrilled to hear how happy you are with everything. We pride ourselves on delivering exceptional care and will share your feedback with the team.


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Review of

The Rhallt Care Home

from J M (Resident) assisted by family/friend published on 22 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff try to do as much as they can for me. I like the meals here.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for the lovely review of our home, we are thrilled to hear how happy you are with everything. We pride ourselves on delivering exceptional care and will share your feedback with the team.


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Review of

The Rhallt Care Home

from Mary G (Wife of Resident) published on 15 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly, helpful and also the nurses are very understanding. My husband is well looked after.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for taking the time to review our home. We are delighted to hear how happy you are with the care and support your husband is receiving.


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Review of

The Rhallt Care Home

from D J (Daughter of Resident) published on 20 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been admitted to the Rhallt Care Home my relief is immense. Everyone from management to care and support staff are incredible. The home is clean and the room is bright and airy. The atmosphere in the home is happy, calm and professional. Even though we never wanted her to go into a home.
The Rhallt has exceeded expectations and is indeed a very special place.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for taking the time to review our home, we are delighted to hear how happy you are with the home.


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Review of

The Rhallt Care Home

from N S (Grandson of Resident) published on 31 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our beloved grandmother has entered The Rhallt Care Home in her 99th year. She has settled in so well, thanks to the diligence and care shown to her by staff and the seamless admission process which management guided us through. The home is cosy, clean and comfortable. Even when many of her extensive
family have questions, staff patiently talk us through every step and when many visitors are present, we are still made to feel welcome. What was a very difficult decision to utilise a care home has been eased by the kindness shown to us, as a family, and I would recommend The Rhallt to anyone in our difficult situation. I particularly appreciate the fact that we have been encouraged to personalise her room, this has brought my grandmother a greater degree of comfort.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

We are delighted to hear how happy you are with our home and that we can care for your grandmother. We pride ourselves on delivering the best care and support not only to our residents but also their family members.


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Review of

The Rhallt Care Home

from R J (Grandson of Resident) published on 29 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother came to the home from hospital needing nursing care. As a family, we could not be more pleased with what The Rhallt Care Home had to offer. The move-in was seamless and extremely efficient. We were greeted with a friendly staff team who really made my grandmother, who is anxious, feel
immediately at ease with their caring and empathetic approach. The presentation of the home and cleanliness really stood out and put our minds at ease as this is her first time in a residential home.
Communication with the home and management has been fantastic and we can't thank them enough for their help and support.
I can't speak highly enough of the professionalism shown and would not hesitate in recommending the home to others and working in the care industry myself, as an auditor, this is the highest praise I can bestow.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for your wonderful review of our home. We are thrilled to hear how happy you are with the support given to you, as a family, but also the care towards your grandmother. I will pass this on to the team.


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Review of

The Rhallt Care Home

from Ben O (Son of Resident) published on 28 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we were a bit dubious about my mum going into a nursing home, however we have found it a fantastic experience especially for my mum. For the first time in years she is up out of bed in 'day clothes,' which she hasn't worn in years, had her hair done and interacting with staff and other residents.
It has been so nice to see this and probably life-changing for my mum. The staff have been so helpful and informative. Many thanks to everyone.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

We appreciate you taking the time to review our home and are delighted to hear how happy you are with everything.


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Review of

The Rhallt Care Home

from L E (Respite Resident) published on 18 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Two weeks respite care. Too tall for the bed, feet resting on the footboard. Blue corridor, dreadful squeaky banging doors no one to oil them. I had respite here some two years ago but to my mind standards have slipped. In a lighter vein food was excellent along with the work of several carers who were
excellent. It's a great shame that I can't name names.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for your review, I am sorry to read that you weren't entirely happy with your stay. I would be more than happy to discuss any of your comments in more detail.


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Review of

The Rhallt Care Home

from Lynda D (Wife of Resident) published on 29 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy to see that my husband has settled so well into The Rhallt Care Home. The staff are always kind and considerate. The atmosphere is relaxed and calm. My husband is clean and cared for. All his needs are met, they pay particular attention to ensuring that he has plenty to drink which is
very important as he has a catheter. The home gives me peace of mind. Thank you and well done.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

We are thrilled to read how happy you are with the care and support your husband is receiving in our home. I will pass on your kind words to all of the team who will be delighted to hear this.


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Review of

The Rhallt Care Home

from Dan J (Nephew of Resident) published on 16 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in The Rhallt Care Home for the past four years and has recently died. Throughout that time, I feel that she received the best care possible. Given that her body and her mind were increasingly breaking down, she was given the best quality of life possible. I have worked in care homes
myself in the past and I am very impressed with the care in The Rhallt Care Home and I would not hesitate to recommend it.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for your lovely review of our home. It was a privilege to care for your late Aunt and support you all as a family. We pride ourselves on delivering the very best care and support so thank you for taking the time to acknowledge this. Our thoughts are with you all at this sad time.


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Review of

The Rhallt Care Home

from M L (Son of Resident) published on 20 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always been pleased by the care with which my mother has been treated since her arrival at The Rhalt Care Home two years ago.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you so much for taking the time to review our home, we are delighted to hear how happy you are with the care your mother receives.


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Review of

The Rhallt Care Home

from Neal C (Son of Resident) published on 23 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say? Absolutely top marks in every way. Every single person from management, nurses and carers were absolutely brilliant. Cannot fault them. Staff became friends and they were there if I needed anything. 10/10. Keep up the good work!

Reply from Teresa Lynskey, Regional Manager at The Rhallt Care Home

Thank you so much for taking the time to write this lovely review. I will share it with the team, who will be delighted.


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Awards / Recognitions (2)

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