Stroud Road, Stroud GL6 6UL
"My mother has been in the care home for almost a year. She is settled and has made friends. The staff are caring, kind, very helpful and…" Read all 69 reviews
As part of Bupa and with over 25 years’ experience, Richmond Villages are proud to offer the highest standard of person-centred care at each of their well-regarded care homes and Richmond Villages Painswick is no different. They believe that living… Read more about Richmond Villages Painswick
Hatherley Lane, Cheltenham GL51 6PN
"Thank you, thank you, thank you for the care you gave my Mother last weekend. The whole Linwell team were wonderful.…" Read all 40 reviews
Opened in February 2020, Richmond Cheltenham is an award-winning retirement village nestled within attractive woodlands on the outskirts of Cheltenham. At the heart of the village is the beautifully presented 60-bed care home, offering nursing and… Read more about Richmond Villages Cheltenham
Bede Village, Hospital Lane, Bedworth CV12 0PB
"I am so thankful for the support of all the staff at Bede Village, they have supported me and my parents during a very difficult time,…" Read all 62 reviews
Richmond Villages Bede is an award-winning retirement village set in established grounds located on the outskirts of Coventry, a cathedral city in the heart of the West Midlands. At the heart of the vibrant retirement village is the care home, with… Read more about Richmond Bede Village
Richmond Drive, Aston-on-Trent, Derby DE72 2EA
"My mother has been living at Richmond Village for 5 1/2 years, initially with my father on Dovedale until he died, then in an assisted…" Read all 57 reviews
Richmond Aston-on-Trent care home is nestled in the heart of the retirement village, with a range of state-of-the-art facilities not usually found in a care home. Facilities and services include a Wellness Spa with a heated accessible swimming pool,… Read more about Richmond Villages Aston-on-Trent
Bridge Meadow Way, Grange Park, Northampton NN4 5EB
"My dad has been living at Richmond Village since 2016 and moved to the care floor in 2018. The care floor manager, nurses and carers are…" Read all 81 reviews
Richmond Villages Northampton is an award-winning retirement village situated in Grange Park in Northampton, less than five minutes from the M1 motorway and less than an hour from both London and Birmingham. At the heart of the retirement village… Read more about Richmond Villages Northampton
Richmond Willaston, 261 Crewe Road, Willaston, Nantwich CW5 6GX
"I have never had any concerns regarding the provision of care for my wife. It is evident that the staff are very professional and work…" Read all 43 reviews
Richmond Villages Willaston is a Specialist Dementia Village inspired by the Dutch "household" model and is a sister village to Richmond Nantwich just a mile away. The Village has six ground floor households, each accommodating six residents (couples… Read more about Richmond Villages Willaston
St Joseph's Way, London Road, Nantwich CW5 6LZ
"My Mum is a resident at Richmond Village Care Home, St. Joseph's, Nantwich, and has lived there for almost 15 months. She has settled very…" Read all 137 reviews
Richmond Villages Nantwich is proud to offer the very best in residential, respite, palliative and end of life care within an award-winning retirement village that also offers independent and assisted living apartments set in four and a half acres of… Read more about Richmond Villages Nantwich
Evesham Road, Wood Norton, Evesham WR11 4TY
"My sister and I are grateful that Hanbury care floor were able to welcome our mother with less than 48 hours notice after a fall, leaving…" Read all 54 reviews
Redefining retirement living, Richmond Villages Wood Norton is a luxury retirement village located between Evesham and Pershore in Worcestershire. Nestled in the heart of the village, the beautifully presented 60-bed care home is close by to a range… Read more about Richmond Villages Wood Norton
South Street, Letcombe Regis, Wantage OX12 9RG
"My sister came to Letcombe Regis after she decided that she could no longer cope in her London flat. My husband and I visited before a…" Read all 73 reviews
Richmond Villages Letcombe Regis is an award-winning retirement village situated just 1 mile from Wantage next to a beautiful nature reserve. At the heart of the village is an award-winning care home, with a range of facilities not normally found in… Read more about Richmond Villages Letcombe Regis
Coral Springs Way, Witney OX28 5DG
"The grounds, buildings, and facilities here are beautiful, but more importantly, the quality of care my poor old mother is receiving is…" Read all 47 reviews
As part of Bupa and with over 25 years’ experience, Richmond Villages are proud to offer the highest standard of person-centred care at each of their well-regarded care homes and Richmond Villages Witney is no different. They believe that living within… Read more about Richmond Villages Witney
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Reply from Samantha Walker, Care home Manager at Richmond Villages Painswick
Thank you so much for your kind words, we will pass your comments onto the team. Thank you also for taking the time to meet our Head of Hospitality to discuss your mums preferences. We are always looking to improve our menu options and we value our residents feedback and input with this. Best wishes, Care Home Manager.
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Reply from Kerstin Taylor, Village Manager at Richmond Villages Aston-on-Trent
Thank you so much for your kind review of our team's care of your late mother. She will be much missed in our Village and we will always remember her fondly for the very independent and confident lady she was, and for her lovely smile and sense of humour.
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Reply from James Culley, Registered Home Manager at Richmond Villages Wood Norton
Thank you so much for the comprehensive and lovely review of Wood Norton Care Home, we have really enjoyed having the privilege to provide care and support to your mother and are very pleased they have chosen to stay with us here within Wood Norton Richmond Villages within an assisted living apartment. Many Thanks Again from all the team here, Kind Regards
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Reply from James Culley, Head of Care at Richmond Villages Wood Norton
Thank you for taking the time to leave a review, I am sorry we were not able to meet all of your expectations here at Wood Norton, I am very pleased we were able to support you at such short notice within an emergency and very pleased Mum was able to stay with us for over a month within one of our assisted living apartments here at Wood Norton. Kind Regards James.
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Reply from Allyson Attward, Manager / Head of Care at Richmond Villages Nantwich
Thank you for taking the time to bring this to our attention and we are obviously disappointed that you have had a negative experience.We are more than happy to discuss the options with you, and a senior member of our team will reach out privately to do so.
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Reply from Samantha Walker, Care home Manager at Richmond Villages Painswick
Thank you so much for the lovely review we are so happy your experience is so positive.
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Reply from Denise Cleaver, Head of Care at Richmond Villages Witney
I'm very sorry to read your comments surrounding your father's time in our care home. To help us investigate further and provide some clarity on the issues you have raised, please could you contact me at your convenience. We are surprised to receive this feedback now, following your father's departure in November 2024 and we want to ensure we address all your concerns thoroughly. Kind regards, Denise
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Reply from Cara Wood, Village Manager at Richmond Villages Cheltenham
Thank you so much for your kind words, of course we certainly will pass on your kind comments to the whole team. Thank you again and best of wishes Richmond Villages Manager
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Reply from Kerstin Taylor, Village Manager at Richmond Villages Aston-on-Trent
Thank you so much for your kind review. It is great to read how our care for your husband provides you with both reassurance and piece of mind - thank you for your trust in our services!
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Reply from Claire Beech, Administration Manager at Richmond Villages Willaston
Thank you very much for your lovely review and it is our pleasure to care for your lovely wife. We will ensure your comments are passed onto the team.
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Reply from James Culley, Head of Care at Richmond Villages Wood Norton
Thank you so much for the lovely review of Wood Norton and the wonderful staff members we have. We hope we were able to make a very difficult time as comfortable as it could be. Many thanks again -James Culley
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Reply from Emma Worrell, Care Home Manager at Richmond Villages Letcombe Regis
Thank you so much for taking the time to leave such a lovely review. Mum truly is a pleasure to be around, I am glad she settled so easily into RV Letcombe Regis, new environments can be unsettling, but Mum really is part of our family now. I personally have also loved getting to know you and the family dogs. You have become a familiar face for all the staff and I know how much the other residents enjoy your visits too.
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Reply from Cara Wood, Village Manager at Richmond Villages Cheltenham
Thank you so much for your kind words, it was an absolute pleasure to hear you enjoyed your stay and yes please would love for you to return again. We will certainly pass on your kind comments to the staffing team and how fantastic to recognise the excellent gardens our hard working team produce. We look forward to seeing you again soon, Best of wishes.
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Reply from Cara Wood, Village Manager at Richmond Villages Cheltenham
Thank you so much for a delightful description of Richmond Villages Cheltenham, we are certainly proud of the lovely setting we are in and the outstanding care he amazing staffing team give. We will certainly pass on your comments. Best wishes.
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Reply from Samantha Walker, Care home Manager at Richmond Villages Painswick
Thank you for taking the time to share your feedback with us and we very much appreciate your kind words. We will continue to provide the best possible care and support to you and your partner.
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