Richmond Villages in Warwickshire | 1 Care Home

Review of
Richmond Bede Village
from S B (Daughter of Resident) published on 14 November 2024

Submitted via Website • Report

Overall Experience

I am so thankful for the support of all the staff at Bede Village, they have supported me and my parents during a very difficult time, helping with respite care twice in the last few months as both of my parents became unwell and not able to manage their care. They gave me reassurance and advice on

how to get support now they have returned home. Thank you all.

Reply from Carol Mcdyre, Senior Village Adviser at Richmond Bede Village

Thank You for your words. We are pleased Mum and Dad are managing at home now. We are always happy to assist if needed.

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Review of
Richmond Bede Village
from Kara K (Daughter of Resident) published on 18 July 2024

Submitted via Postal Card • Report

Overall Experience

Mum was a resident at Bede for 2.5 years until her sad passing earlier this month. I cannot speak highly enough about her level of care. The home and grounds are beautiful and dispel the idea some have of a standard care home. Bede is a community, a team, run by excellent management and all staff care

massively for their residents. I would not hesitate to recommend it!

Reply from Tina Lawton, Registered Clinical Manager at Richmond Bede Village

Thank you so much for leaving us this review, Mum was such a big part of our home and we all miss her dearly. I will pass on your kind words to the team.

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Review of
Richmond Bede Village
from V C (Daughter of Resident) published on 17 May 2024

Submitted via Postal Card • Report

Overall Experience

Care staff are very responsive to ad-hoc support. Reception always welcoming (Could it be open after 3 pm on weekends?). Lots of day activities which my mum enjoys. Meals excellent. The coffee machine is often broken/no cups- Could there be a cafe?
The grounds are beautiful, well kept, makes a difference,

some paths that are uneven could be updated. Enjoy events such as the Christmas market with lots of families visiting-maybe a summer one? Overall, an excellent place to live (village).

Reply from Tina Lawton, Registered Clinical Manager at Richmond Bede Village

Thank you for taking the time to leave us this review, we certainly will look into your ideas, but we are so happy that Mum enjoys living here.

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Review of
Richmond Bede Village
from G K (Granddaughter of Resident) published on 26 April 2024

Submitted via Website • Report

Overall Experience

I am delighted to say that the quality of care and comfort exceeded our already high expectations and the attentiveness of all staff has been exceptional, not only with my grandma but also the family. It's never an easy decision choosing a care home, but if there is any home I would have to pick again

it would be Bede. I had peace of mind knowing my grandma is in good, caring, empathetic hands. All the staff knew my grandma and have always been so friendly and caring. She was a valued resident and it definitely felt like home from home for her, Bede has the best food, is clean and its management team are always available. Thank you for making my grandma's last remaining years the best.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you for leaving this lovely review. It has been a pleasure to care for your grandma and to get to know you all as a family. She will be greatly missed by us all at Bede.

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Review of
Richmond Bede Village
from Sharon W (Daughter of Resident) published on 10 April 2024

Submitted via Postal Card • Report

Overall Experience

My mum has lived in Bede Richmond Village for 16 years, she initially lived in in independent living before moving into the Care Center last September. The staff have been fantastic at caring for Mum when she moved in the facilities staff helped with hanging pictures and installing shelves to make the

room personal with her things. The care staff are all very friendly and caring and I know Mum is being well looked after. People are popping in to see her throughout the day.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you so much for leaving us this review. I will pass your compliments on to the staff, we are pleased that we were able to continue to support Mum once her needs changed.

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Review of
Richmond Bede Village
from Jo G (Daughter of Resident) published on 18 September 2023

Submitted via Website • Report

Overall Experience

Richmond Bede Village looks and feels more like a hotel than a nursing home. The decor, facilities and grounds are all beautiful and extremely well maintained. The staff are friendly, efficient and incredibly good at their jobs. All of this made the life changing and stressful move for my Mum so much

easier, as it did for all of us. My Mum’s Motor Neurone Disease and rapid deterioration was heartbreaking but the care of the carers, nurses, catering staff and management along with the warmth of the whole community at Bede made the last months of her life heartwarming. She felt safe, had every detail of her needs looked after and was happy. An exceptional nursing home.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you for leaving us this lovely review Jo, It was an honour to be able to get to know and care for your Mum, she was an amazing woman and will be missed by us all.

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Review of
Richmond Bede Village
from M M (Sister of Resident) published on 4 September 2023

Submitted via Postal Card • Report

Overall Experience

My sister, who was diagnosed with MND, went to Bede for respite care, and when her needs could no longer be met at home, for two weeks initially and remained until she died - RIP. She received wonderful care from every level of staff, as did her whole family. We believe that she wouldn't have received

better care anywhere else. Being at Beded was the one good thing that happened since the MND diagnosis. Thank you so much!

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you for leaving us such a lovely review; I will pass this on to the team. It was a pleasure to care for your sister and to meet you all as a family.

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Review of
Richmond Bede Village
from Rebecca G (Daughter of Resident) published on 29 August 2023

Submitted via Postal Card • Report

Overall Experience

The home is looking absolutely beautiful, it doesn't look like a care home. It is sparkling clean, the staff are amazing. I'm so happy my mum is here and so well looked after.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you so much for this lovely review. We love being able to care for your mum. I will pass this onto our team.

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Review of
Richmond Bede Village
from Andrew C (Son of Resident) published on 10 July 2023

Submitted via Website • Report

Overall Experience

My mum spent five months at Richmond Bede until she sadly passed away. The team were absolutely amazing and gave her a first-class service. She was very happy there and loved that the staff treated her with dignity and respect. She felt incredibly safe and well cared for. My family and I cannot thank

Richmond Bede enough for the support they gave my mum and us during this time.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you for your kind words, it was a pleasure to care for your mum.

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Review of
Richmond Bede Village
from May B (Resident) assisted by family/friend published on 7 July 2023

Submitted via Postal Card • Report

Overall Experience

It does exactly what it says on the tin!

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you for leaving us this review, I'm glad that you feel happy here with us.

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Review of
Richmond Bede Village
from K C (Daughter of Resident) published on 6 July 2023

Submitted via Postal Card • Report

Overall Experience

Overall care is good. Dad is settled where he is. Don't always feel his bell is answered in a timely manner, not sure if it is always registered that he is calling (has been ringing for an hour and a half at times whilst I have been there). Lovely grounds and good facilities with a restaurant. Parking

capacity needs increasing, with elderly visitors having to park on the road etc. (in bad weather, not ideal).

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you for your review, feedback is always important to us. I can assure you that regular checks are completed on the call system and will continue to ensure our resident's safety.

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Review of
Richmond Bede Village
from Verity M (Daughter of Resident) published on 29 June 2023

Submitted via Website • Report

Overall Experience

My parents were only here for a short while, but were very happy with the services provided. The village staff are very friendly and extremely helpful. The restaurant does lovely food and there are so many activities to join in. Them living in independent living, but having the safety net of an emergency

on call system, put everyone's minds at ease and we could add domiciliary care as and when we needed.

Reply from Debra Cosgrove, Village Manager at Richmond Bede Village

Thank you for your kind words, it was a pleasure meeting your parents.

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Review of
Richmond Bede Village
from B P (Mother of Resident) published on 21 June 2023

Submitted via Website • Report

Overall Experience

When my son was very poorly, I was contacted immediately and was fully updated on his progress throughout his illness. I’m very pleased with the care and response that he received from the care team and the updates were very reassuring.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you for leaving this review for us. I will pass your kind words on to the team.

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Review of
Richmond Bede Village
from Charlotte A (Granddaughter of Resident) published on 20 June 2023

Submitted via Website • Report

Overall Experience

My grandad stayed at Richmond Bede Village for respite care while my mom (his carer) was away for a few weeks. This was his second stay, which shows how content he was there. He was very fussy and only had good things to say about Bede. I was the point of contact during his stay and was really grateful

to be kept in the loop and informed of any changes straight away. I visited most days and it was lovely to see the relationships my grandad had built with the carers and nurses. The whole experience was positive, from the warm welcome he received to the level of care and attention. Also worth noting: he loved the food! Thank you for making my grandad's stay a stress-free and happy one.

Reply from Debra Cosgrove, Village Manager at Richmond Bede Village

Thank you for your kind comments, it was a pleasure to have your grandad here.

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Review of
Richmond Bede Village
from Jeremy A (Relative of Resident) published on 16 June 2023

Submitted via Website • Report

Overall Experience

My grandad-in-law came to stay for respite care for a few weeks while his carer was on holiday. The experience was very positive, from the warm welcome he received to the level of care and attention provided. I was pleased to see, during all my visits, that he had built a lovely relationship with the

nurses and care staff. My wife and I were the points of contact during his stay and we were grateful to be updated of any changes straight away. He didn't have a bad word to say about Richmond Bede Village. He also really enjoyed the surroundings, the view from his room and the food provided.

Reply from Debra Cosgrove, Village Manager at Richmond Bede Village

Thank you for your lovely comments, it was a pleasure to look after him.

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Review of
Richmond Bede Village
from Sarah I (Daughter of Resident) published on 8 June 2023

Submitted via Postal Card • Report

Overall Experience

My mum is happy at Richmond Bede Village. Staff are excellent and friendly.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you for leaving us a review. I will pass this on to our teams.

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Review of
Richmond Bede Village
from Ray C (Husband of Resident) published on 2 June 2023

Submitted via Website • Report

Overall Experience

My wife, unfortunately had to move into care in 2020. She suffered a brain injury and required full time care. It was a very traumatic time for myself and my family. I couldn't have wished for a better place for my wife. She is looked after, at Richmond Bede Village, as if she were one of their own

family. The people there are so kind and friendly, from reception to care, from maintenance to mini bus drivers. When I visit, everyone talks to me as if they've known me for years. It's very comforting for me, to see the care that's taken, not only for residents, but also visiting family and friends. Bede provides the sort of care, the very best care, you would want for your loved ones.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you so much for your kind words Ray, I will make sure this is passed on to our team. I am really proud of the care that all of the staff at Bede give to our residents and families.

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Review of
Richmond Bede Village
from K M (Daughter of Resident) published on 29 June 2022

Submitted via Website • Report

Overall Experience

Richmond Bede Care Home is a lovely residential home. The staff are so professional, kind and knowledgeable and the whole atmosphere of the complex is relaxed and happy. Both my father and mother are residents and are happy and settled.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you for leaving us these kind words, I will pass on your review to our teams.

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Review of
Richmond Bede Village
from Jill R (Daughter of Resident) published on 22 June 2022

Submitted via Website • Report

Overall Experience

What a lovely place with fantastic caring staff who go that extra mile to make residents feel valued and cared for. I am not a regular visitor as I live 2 hours away but was really impressed by how each member of staff I met was friendly courteous and respectful to my mum.

Reply from Louise Smith, Village Adviser at Richmond Bede Village

Thank you for your kind words, we will pass your comments on to the team.

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Review of
Richmond Bede Village
from Kath H (Daughter of Resident) published on 21 April 2022

Submitted via Website • Report

Overall Experience

I reluctantly moved Mum into Richmond Bede Village as a frail 96-year old in August 2021. I need not have worried. In the five months that she was a resident and eventually bedbound in the Dementia Unit, the care was absolutely excellent. She was treated with the utmost dignity by staff who were kind,

gentle and caring but professional, carefully monitoring her health and well-being whilst being encouraging and chatting to her at every opportunity. I visited regularly and found the general atmosphere was always friendly, the surroundings were always clean and tidy and the gardens lovely. A big thank you to all concerned from a very happy family.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you so much for leaving such a lovely review, it was a pleasure to know and care for Mum and to get to know you all. I will pass on your words to our team.

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Care Home Owned by Richmond Villages in Warwickshire

Richmond Villages Locations in Warwickshire (1)

Richmond Villages Reviews in Warwickshire (62)

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