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Care Home Owned by ivolve Care & Support in North East Lincolnshire

  • Care Home Owned by ivolve Care & Support in North East Lincolnshire

ivolve Care & Support Locations in North East Lincolnshire (1)

 

1 Care Home owned by ivolve Care & Support in North East Lincolnshire

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Humberston

24 Humberston Avenue, Humberston, Grimsby DN36 4SP 

5 reviews
  • Care Provided
  • Residential
  • Learning Disability
  • Younger Adults
  • 8 Rooms

ivolve Care & Support Reviews in North East Lincolnshire (5)

Reviews Posted for members of ivolve Care & Support

Overall Experience

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5
Review of

Humberston

from Kim G (Sister-in-law of Resident) published on 11 April 2017

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister in law was welcomed into The Garden House around 2 weeks ago having moved from a Sheffield care home which was dire. My husband, her brother and I tried for many months to get her into a care home in this area, the place she wanted to be where she was born, she is not an easy person to care
for and the staff certainly have their hands full. Taking this into account they are amazing, so friendly and caring. The home itself is spotless, warm and welcoming, yes it could do with an update in some areas but taking into account the financial constraints they have (I should know, my background and current expertise is health and social care). It's a lovely homely home. There are many other purpose built, singing and dancing with their fancy decor care homes but they lose the purpose of what they are actually there to do, something this care home has in abundance. If you are looking for a real care home with an ethic of real person-centred care, this one is well worth a visit.

Reply from Jill Cocking, Operations Manager at Humberston

Thank you so much for your review, I know all the staff will be delighted. I will ensure this is passed onto them they all work very hard, I have spoken to your sister-in-law on my last 2 visits to the home. I arranged the transport from her former home to The Garden House.
Again thank you for taking the time to review our home.


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Review of

Humberston

from Debra S (Daughter of Resident) published on 22 February 2017

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The new dementia unit in The Garden House is very welcoming, well planned out, with a lovely street the residents can walk down, it's lovely. There are areas for the residents to explore, a sensory room, they can sit and watch a film in the cinema room. the residents are very happy and well cared for
with lots of love.

Reply from Jill Cocking, Operations Manager at Humberston

Thank so much for your feedback, I know the staff have worked so hard in the new unit, and care so much for our residents. I will pass this feedback onto the staff and the Manager.


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Review of

Humberston

from Esther D (Friend of Resident) published on 4 January 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We find the staff very friendly and the surroundings and conservatory are very bright and cheerful.

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Review of

Humberston

from Pat D (Friend of Resident) published on 23 December 2016

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very nice surroundings. We like the conservatory in particular. The staff are always very friendly.

Reply from Jill Cocking, Operations Manager at Humberston

Thank You so much for your comments, the staff work very hard and will be delighted.
Jill Cocking Operations Manager


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Review of

Humberston

from Margaret H (Daughter of Resident) published on 2 December 2016

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care is absolutely fantastic. Staff are really so good. Some work has been done in the home decoration and some more is happening which is so nice.
My husband says "when I am old enough I will come here to stay".

Reply from Jill Cocking, Operations manager at Humberston

Thank you so much for your review. The staff are exceptional in the home and I am sure they will be delighted by your comments .
We are working very hard in the home and are due to open our " enhanced dementia " suit within the next few weeks.


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