Hill Care in Cleveland & Teesside | 7 Care Homes

Review of
The Beeches Care Home
from Judie P (Daughter of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

The beeches has being looking after my mam, it's first class care, the staff are very friendly and always happy to help.
The carehome is clean and tidy and displays beautiful fresh flowers both upstairs and downstairs
Very happy with the carehome they give my mam

Reply from John Drury, Manager at The Beeches Care Home

Thankyou so much Judie for the lovely review, the feedback we receive is important for us to keep improving

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Review of
The Beeches Care Home
from S L (Wife of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience

On walking into the care home it smells nice and fresh and looks clean. Rooms upstairs are cleaned daily. My husband seems to enjoy the food and there is a good choice. He appears to enjoy the activities. All staff are very professional and friendly and approachable. Either hee manager or deputy manager

are available to speak to. I am happy to leave my husband in the care of the staff.

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Review of
The Gables Care Home
from Peter D (Son of Resident) published on 19 March 2025

Submitted via Postal Card • Report

Overall Experience

All staff very friendly and approachable. Mam's always clean and tidy. Always get a update on Mam's medication and her wellbeing. Everybody is professional with their attitude, gives me and my brother good peace of mind Mam is in good hands.

Reply from Paul Torrance, Regional Manager at The Gables Care Home

Thank you so much for taking the time to share your positive feedback about The Gables on carehomes.co.uk.. We truly appreciate your kind words and are delighted to hear that you and your loved one have had such a positive experience with us. Thank you once again, for your trust and support. It means the world to us to be part of your loved one's care journey. Warm regards, the Gables Care Home Team

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Review of
The Gables Care Home
from H O (Daughter of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

We used this care home as the only one available for emergency respite when we needed it, the reviews were not good, but we decided to give it a try as we are a hands-on family and would be there quite a lot anyway, I would urge anyone to give this home a chance, make your own mind up, the staff here

are fantastic and go above and beyond to look after the residents emotionally and physically.

Reply from Hugh Prior, Manager at The Gables Care Home

Thank you H, I know the Home has been through some tough times and it's great to hear that you feel that this is now behind us. The Team would like to thank you for your kind words.

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Review of
The Beeches Care Home
from Maureen M (Niece of Resident) published on 18 February 2025

Submitted via Website • Report

Overall Experience

Myself and my children visited my aunty at the weekend, we are from Essex. I was very emotional seeing her but I was very impressed by the care the staff give. They allowed me to stay with her all day, made me hot drinks, even offered me some lunch, I saw her lovely room all perfect. She loves the music

on the TV and loves her food. Seeing someone you love contented was a great relief to us all. Thank you ladies for taking care of her and all her needs.

Reply from John Drury, Manager at The Beeches Care Home

Thank you for the lovely comments, we understand the difficulties when living away from a loved one.

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Review of
The Gables Care Home
from A D (Son of Resident) published on 6 February 2025

Submitted via Postal Card • Report

Overall Experience

The smile on my Mothers face when any member of staff approaches says it all. I call in every day and my Mothers always clean and tidy.
All the staff are approachable, polite and professional. Nothing is too much trouble. I will never be able to praise and thank them enough.

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Review of
The Gables Care Home
from David D (Son of Resident) published on 5 February 2025

Submitted via Postal Card • Report

Overall Experience

My mam is very well looked after by the staff. All the staff are very helpful and caring. I would recommend The Gables Care Home to anyone.

Reply from Nicola Parker, Manager at The Gables Care Home

Hi David, thank you for your kind words, I'm so glad that you feel that the care at our home exceeds your expectation. My colleagues here are all very grateful for your kind words.

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Review of
Mandale House Care Home
from Lin S (Daughter of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience

You are greeted with smiles from all of the staff and they all say hello. The friendly feel to the home is wonderful. The staff would do anything to help you. They are really gentle with the residents.
The home is clean and they have entertainment on for the residents all of the time.
My mother settled

in without any problems. She has never complained. It really is a home from home.

Reply from Anita Clarkson, Manager at Mandale House Care Home

Thank you for your lovely review of our home. We will share it with our staff team who will be delighted to read your very kind words. Wishing you all the best.

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Review of
The Gables Care Home
from L P (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

Staff are fantastic and go over and above for residents. So nice to be able to get to know the same faces which makes all the difference for us and Mum. The social calendar this year has been much improved with lots going on to get Mum out of her room. As regular visitors we are also made to feel very

welcome.

Reply from Nicola Parker, Manager at The Gables Care Home

Thank you, I know that my colleagues here will be delighted with you comments and I am happy that we are able to provide the high standard of care that Mum deserves.

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Review of
The Beeches Care Home
from Lesley T (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

Imagine being informed by medical staff on New Year's Day that your elderly mother cannot stay another night in her own home, and you need to find a care home immediately. We were then given a long list of local homes to call. The first two that we called could not help, as there were no senior staff

working that day. A third said they would call me back, but never did. I struck gold with the fourth call to The Beeches Care Home. I could not even finish explaining the issue when they said just come immediately. We were so relieved, and delighted. We were greeted at the door when we arrived, and nothing was too much trouble, and never was during the 17 night stay before mum sadly passed away peacefully, with a member of staff holding her hand. Every single member of staff is caring, considerate and thoughtful, and we cannot praise them enough for what they did for mum and us as a close-knit small family. The home is clean, and efficiently run with an air of calmness, and the rooms are lovely.

Reply from John Drury, Manager at The Beeches Care Home

Thank you for your lovely comments, Mum was a lovely lady.

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Review of
Queens Meadow Care Home
from Angela S (Daughter of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

Staff are always friendly and energetic. They communicate and treat residents with respect and kindness, and keep a sense of humour whilst caring for all residents. They show and demonstrate compassion, with residents and family members when needed. The home itself is clean, warm and homely. I would

like to see more activities. However staff do try to organise stimulating environments but they do have limited time due to workload. It would be good to have members of staff designated to organise activities and entertainment.

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Review of
Queens Meadow Care Home
from J B (Daughter of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

Sorry it's taken a while to write a review been a very hard year. Mum passed away May 2024, she thoroughly enjoyed staying here with you lovely lot, she especially loved all the activities and trips to the park, she loved the animal visits, especially the service dogs, she loved this so much, thank

you for your love and care she received.

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Review of
Queens Meadow Care Home
from Denise C (Daughter of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

The care staff at Queens Meadow have provided the best care for my mam ensuring she is well taken care of at all times. I now don't worry as much as I used to as they all go above and beyond in their general day-to-day care never failing to bring a smile to my mam's face. My mam has nothing but love

for each and every one of them. I can't thank them enough for continuing to make her feel special every day.

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Review of
Ingleby Care Home
from K H (Wife of Resident) published on 17 January 2025

Submitted via Website • Report

Overall Experience

My husband has been a resident for over 7 years. He loves living at Ingleby Care Home. The staff are amazing, nothing too much for them Always have a smile and always friendly. All residents are well looked after, staff have a very caring attitude. Rooms regularly cleaned. Excellent housekeeping. Food

variable and good quality. There has not been a manager for a number of months but in my opinion, the staff have coped very well without one.

Reply from Louise Zalick, Manager at Ingleby Care Home

Thank you so much for your lovely feedback and for sharing your husband's experience at Ingleby Care Home! We're thrilled to hear how much he enjoys living here and how highly you regard our dedicated team. It's wonderful to know their caring attitudes, friendly smiles, and commitment to ensuring a clean and welcoming environment have made such a positive impact. We're also delighted to share that we now have a manager in place. I'm excited to be part of such an amazing team and look forward to supporting them as we continue to deliver the highest quality care for all our residents. Thank you for your kind words about the staff's resilience during the transition, they truly are remarkable.

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Review of
The Gables Care Home
from Kerry W (Granddaughter of Resident) published on 9 January 2025

Submitted via Website • Report

Overall Experience

My nan was placed in this care home for rehabilitation and she spent around 5 weeks here, staff were amazing, always kept me updated on Nan's progress when I visited. Nothing was ever too much to ask, always went above and beyond.

Reply from Nicola Parker, Manager at The Gables Care Home

Thank you for you lovely words about the team here. We always strive to provide the best care we can and to see this having a positive impact is always good to hear. Thank you for your kind words.

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Review of
Queens Meadow Care Home
from Mitchell D (Grandson of Resident) published on 3 December 2024

Submitted via Postal Card • Report

Overall Experience

Lovely friendly staff always go above and beyond for my grandad.

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Review of
The Beeches Care Home
from J C (Daughter of Resident) published on 29 November 2024

Submitted via Postal Card • Report

Overall Experience

The Beeches is a friendly care home where carers treat residents with kindness and respect. It is under new management this year and is being well-ked by an experienced and proactive senior team. The appointment of an amazing activities coordinator means there's lots going on to break up the days for

residents and events for families to get involved in too.

Reply from John Drury, Manager at The Beeches Care Home

Thank you for the kind words, the feedback we receive is so important to making the home a better place for our residents, we have received so many nice comments of late which is really helpful.

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Review of
The Gables Care Home
from A J (Sister of Resident) published on 25 November 2024

Submitted via Postal Card • Report

Overall Experience

My brother has resided in this care home for some time now. Throughout that time he has been well cared for and all needs attended to satisfactorily. Even though he can be quite stubborn and fixed in his ways, he has received excellent care with care staff going above and beyond his needs. Never hesitating

to contact me as Next of Kin when needed.

Reply from Nicola Parker, Manager at The Gables Care Home

Thank you for your kind comments, we always try to be as helpful as possible and it's great that this has been noticed.

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Review of
The Gables Care Home
from J K (Daughter of Resident) published on 22 November 2024

Submitted via Postal Card • Report

Overall Experience

Staff are lovely, very caring and get to know residents. New management have made some great improvements. Decor of rooms is tired but I have been advised this will be addressed shortly. My Mam is safe and well cared for at The Gables.

Reply from Hugh Prior, Manager at The Gables Care Home

Hi J, thank you for your feedback, it's always nice to have positive feedback and I know the team here really appreciates it.

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Review of
Queens Meadow Care Home
from Lorraine M (Daughter-in-law of Resident) published on 18 November 2024

Submitted via Postal Card • Report

Overall Experience

Very caring staff and helpful.

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Care Homes Owned by Hill Care in Cleveland & Teesside

Hill Care Locations in Cleveland & Teesside (7)

Hill Care Reviews in Cleveland & Teesside (362)

The Beeches Care Home

The Beeches Care Home

The Gables Care Home

The Gables Care Home

The Beeches Care Home

The Gables Care Home

The Gables Care Home

Mandale House Care Home

The Gables Care Home

The Beeches Care Home

Queens Meadow Care Home

Queens Meadow Care Home

Queens Meadow Care Home

Ingleby Care Home

The Gables Care Home

Queens Meadow Care Home

The Beeches Care Home

The Gables Care Home

The Gables Care Home

Queens Meadow Care Home

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