Majesticare in Worcestershire | 1 Care Home

Review of
Cavendish Park Care Home
from Margaret F (Resident) published on 4 February 2025

Submitted via Postal Card • Report

Overall Experience

At all times I feel comfortable and cared for. The atmosphere is always a happy one which boosts the moral at all times. The level of care is excellent. At all time I feel secure and safe in the hands of the staff.

Reply from Mel Hoskins, Registered Manager at Cavendish Park Care Home

Thank you so much for your review, you are definitely a much loved member of our Cavendish Park family!

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Review of
Cavendish Park Care Home
from Rosanagh W (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

My mother was a resident at Cavendish Park Care Home for over 2 and a half years and during that time her care has been amazing. Despite her dementia progressing, she was always treated beautifully and encouraged to take part in all the wonderful activities on offer. From a practical point of view,

her room was always tidy and welcoming and she was immaculate and well turned out (which was important to her).
Devastatingly, she had a fall- they called me straight away- and we went to A and E in an ambulance. Her injuries were catastrophic but rather than spend her last days in hospital, she was able to return to Cavendish Park where she was treated with great care and kindness. We, as a family, were so well looked after and provided for in the following days and she died peacefully, with dignity, with her family around her.
I cannot stress enough how amazing the manager and her fantastic staff are - we are so grateful that mum was looked after so sensitively for 2 and a half years. Thank you.

Reply from Mel Hoskins, Registered Manager at Cavendish Park Care Home

Thank you so much for such a kind review, it means so much to the whole team. It was our privilege to care for you all.

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Review of
Cavendish Park Care Home
from Karen M (Daughter of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

Mum was in Cavendish Park Care Home for 4 1/2 years and I can honestly not praise the home and all it's staff enough.
When she first went in, as the pandemic started, she was against it but with encouragement from the amazing staff, she eventually settled. Mum began reading, knitting, doing jigsaws

things I hadn't seen her do for 40+ years!
Sadly, mum caught pneumonia in October last year and after a spell in hospital the strain affected her heart and kidneys, she was put on palliative care. I requested she went home, and was so glad I did. Mum was back in her own bed and our family was welcomed to be with her 24 hours a day. There were trays of snacks and drinks for us, kitchen staff asked what we'd like for meals each day.
Staff came to see mum to give her a kiss goodbye telling lovely memories of her in the home. End of life care was so loving. I cannot tell you how much this did my heart good.
All these incredible people made the last few days of mum's life loving and respectful.

Reply from Mel Hoskins, Registered Manager at Cavendish Park Care Home

Thank you so much for your kind words. You are all so very special to us and will always be welcomed here at Cavendish Park. We all have so many memories!

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Review of
Cavendish Park Care Home
from Kenneth W (Son of Resident) published on 26 November 2024

Submitted via Website • Report

Overall Experience

My mother has recently lost her husband, and moved into Cavendish Park after 60 years in her previous home, so it's been a huge adjustment for her. The staff at Cavendish Park have managed her arrival there superbly, and I could not have chosen a better place for her. She is surrounded by caring, supportive

staff who are looking after her every need, and is already making friends with other residents. It's a great peace of mind to realise that she is being so well looked after in what is clearly a highly professional and well run care home. Five stars for everything from me!!

Reply from Mel Hoskins, Registered Manager at Cavendish Park Care Home

Thank you so much for your kind words. It is our absolute pleasure to welcome such a lovely, caring family to Cavendish Park!

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Review of
Cavendish Park Care Home
from William U (Partner of Resident) published on 10 September 2024

Submitted via Website • Report

Overall Experience

My partner has been a resident at Cavendish Park for the last 15 months. Throughout, her care has been of the highest standard from all members of staff. Despite her somewhat reluctant cooperation, all have been kind, competent, and thoroughly professional at all times. The cleanliness, food service,

laundry service, and personal care have been beyond question. Well done to Cavendish Park, and thank you.

Reply from Mel Hoskins, Registered Manager at Cavendish Park Care Home

It has been our absolute pleasure, and thank you for your kind words. It means so much to our teams.

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Review of
Cavendish Park Care Home
from Liz W (Daughter of Resident) published on 14 August 2024

Submitted via Website • Report

Overall Experience

An absolutely beautiful care home which is a pleasure to visit. The staff are superb - so friendly and caring towards residents and visitors. The residents are in fantastic hands. My mother is so happy living here and as soon as I walked into Cavendish Park I knew it was the right place for her. The

activities are wonderful and I've enjoyed some of them myself including a visit from birds or prey. I'm able to access a daily report about my mum's welfare and what she's been up to. This gives me peace of mind. We are lucky she was able to find a room here. I would definitely recommend it.

Reply from Mel Hoskins, Registered Manager at Cavendish Park Care Home

Thank you for your wonderful review and kind words, it means so much to the team to know how appreciated they are. Mum is a pleasure to take care of and has embraced life at Cavendish Park with great enthusiasm!

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Review of
Cavendish Park Care Home
from Ruth G (Daughter of Resident) published on 18 June 2024

Submitted via Website • Report

Overall Experience

I love Dad being at Cavendish. The home is incredibly caring with excellent staff. It is always clean and relaxed. No one likes putting a loved one into a home but the staff at Cavendish made it an easy transition for both Dad and for me.

Reply from Mel Hoskins, Registered Manager at Cavendish Park Care Home

Thank you for your kind review, Dad is such a lovely gentleman and it is our pleasure to support you all.

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Review of
Cavendish Park Care Home
from James F (Son of Resident) published on 17 May 2024

Submitted via Website • Report

Overall Experience

Supportive staff. From my perspective, from management, clinical and support staff, everyone is approachable, friendly and supportive to provide high levels of care. Staff deliver on what they promise, whether it’s reviewing care plans, or updating us as a family on any recent falls or unpreventable

incidents in relation to my father’s health. This is always to my knowledge well managed, timely and sensitively communicated. The recent support of the management in helping us have my loved one's needs assessed, and hopefully helping facilitate funding for his continued care needs has shown how approachable the staff are.

Reply from Mel Hoskins, Registered Manager at Cavendish Park Care Home

Thank you so much for your review. It means everything to us that relatives feel as supported as their loved ones.

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Review of
Cavendish Park Care Home
from Claire W (Daughter-in-law of Resident) published on 22 January 2024

Submitted via Website • Report

Overall Experience

Both my mother-in-law and father-in-law were residents at Cavendish Park. Both have now passed away, but the care they both received was exemplary. My father-in-law was sadly only there three months before he died, but my mother-in-law was there for just over two and a half years.
I found all staff,

from the care home manager to reception staff, nursing staff, and all those who came in to help and support Mum with her daily needs, were warm, friendly and professional.
When end-of-life support and care was required recently, everything was done to make sure Mum's last days were as comfortable and pain-free as possible.
Our family felt supported throughout the whole journey of choosing a care home, to saying goodbye to our beloved relatives, by the wonderful team at Cavendish Park.
We felt they truly cared and are a shining example of a really well-run care setting.
Our thanks to everyone involved.

Reply from Mel Hoskins, Registered Manager at Cavendish Park Care Home

Thank you so much for your kind review. It was always our pleasure, not just looking after Mum and Dad, but all of you as a lovely family.

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Review of
Cavendish Park Care Home
from Sally T (Daughter of Resident) published on 12 January 2024

Submitted via Website • Report

Overall Experience

My mum has lived at Cavendish Park for nearly 3 years now and it definitely feels like home to her.
She has been through some ill health episodes and the wonderful staff have been supportive and caring throughout.
They are very responsive to health needs and always get Mum prompt medical attention.
Every

member of staff, admin, care, housekeeping, maintenance, hairdresser, whoever you meet is always courteous and helpful and welcoming.
The standards are high and that’s really important to my mum. She always comments on how friendly and polite this staff are, how clean everywhere is, and how good the food is as despite having Dementia these things are essential to her.
The activities available are excellent, there’s plenty of variety and the activities staff are always enthusiastic and welcoming.
Cavendish is a lovely, friendly and caring environment.
I’m no longer worried when I’m not with Mum as I feel she’s happy, safe, supported and always has someone to talk to.

Reply from Mel Hoskins, Registered Manager at Cavendish Park Care Home

Thank you so much for your lovely review. It is our absolute pleasure to look after Mum, and of course we love seeing you too!

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Review of
Cavendish Park Care Home
from Katy E (Daughter of Resident) published on 12 January 2024

Submitted via Website • Report

Overall Experience

Mum went into Cavendish Park Care Home in September and has settled well. It is a big change for everyone but the care home staff could not have been more caring and attentive to Mum and helpful to us, whether we have questions about her health, her condition or appropriate activities, and also in

their prompt communication to us.
Mum is enjoying the daily activities, chatting to her new friends and being visited by family and friends in the lovely bistrot, and the staff are on hand to help whilst allowing Mum to still help herself where possible.
We followed our gut in choosing a home which manages to feel both high quality and friendly, 5-star and yet homely. It is also a lovely place to visit and the staff could not be more friendly, making every visit, even the harder ones, so much more pleasurable.

Reply from Mel Hoskins, Registered Manager at Cavendish Park Care Home

Thank you so much for your kind comments. You are all such a lovely family and it has been a pleasure to welcome you all to join ours here at Cavendish Park.

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Review of
Cavendish Park Care Home
from B B (Power of Attorney of Resident) published on 12 January 2024

Submitted via Website • Report

Overall Experience

From our first initial contact with Cavendish Park, we were very happy with the staff and their caring attitude. They really did go the extra mile to help us get a positive outcome with finding somewhere for our relative to come to. We can’t fault them for the support they gave to me and my husband

having never having to organise something like this.

Reply from Mel Hoskins, Registered Manager at Cavendish Park Care Home

Thank you so much for your kind words. We have loved welcoming you all to Cavendish Park, it has been our pleasure!

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Review of
Cavendish Park Care Home
from K S (Daughter of Resident) published on 16 November 2023

Submitted via Website • Report

Overall Experience

My father has spent his first month at Cavendish Park Care Home. From the first phone call, we, as a family, have been greeted with genuine care and concern regarding issues related to our father. Our father has been welcomed into “The Cavendish Family" with a true embrace. The care he is receiving

is given with real joy, and nothing is too much of a problem. The dignity he receives enables him to remain himself. The staff encourage him to join in a variety of activities, even rearranging the lounge to enable a rugby World Cup supper! As a family, Dad included, we are all immensely grateful and humbled by the care he, and ourselves, are receiving. Thank you, everyone.

Reply from Mel Hoskins, Registered Manager at Cavendish Park Care Home

Thank you so much for your lovely words. It has been an absolute pleasure to welcome you all to our Cavendish Park family.

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Review of
Cavendish Park Care Home
from Martin G (Son of Resident) published on 6 September 2023

Submitted via Website • Report

Overall Experience

It's early days for Mum in Cavendish Park but we have been so lucky that she was able to move into this very special place.
It's been an emotional rollercoaster but the team have been wonderfully welcoming and continues to be supportive of her ongoing needs whilst aware of the challenges all this presents

to a 91-year-old who has just given up an independent lifestyle.
We have no doubt we are in the right place and have Mum on the right path which is a great relief for us all.

Reply from Mel Hoskins, Registered Manager at Cavendish Park Care Home

Thank you for your review, we are so happy to welcome you all!

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Review of
Cavendish Park Care Home
from Paul D (Nephew of Resident) published on 11 July 2023

Submitted via Website • Report

Overall Experience

Cavendish Park Care Home is more like a hotel.
Nothing is too much trouble for the staff. My aunt was very worried about going in to start but the service and pleasantness of everyone put her at ease very quickly. The place is so clean and the layout on the floors for the residents is second to none.
The

price you pay for care includes everything you want, except personal items. Called in to see our aunt yesterday and she was looking absolutely brilliant.
Well worth the cost. In fact, thinking of getting our names down

Reply from Mel Hoskins, Registered Manager at Cavendish Park Care Home

Thank you so much for your review! Your aunt is really settling very well and already becoming a much-loved member of the family. She is always so happy and smiley!

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Review of
Cavendish Park Care Home
from Anne J (Daughter of Resident) published on 10 July 2023

Submitted via Website • Report

Overall Experience

Cavendish Park Care Home is an outstanding care home. My mum has been a resident there now for over two years and is thriving and always looks so happy. The carers on the dementia floor that she is on work so hard and I am in awe of how patient and caring they are. My mum loves taking part in the activities

that are put on and I regularly arrive when my 90-year-old mum is off to a disco and dancing and thoroughly enjoying herself. It was so lovely to see her going on a trip to Weston-super-Mare.
The staff at the home put on a lovely 90th birthday celebration for my mum and she loved the cake and the balloons and the fuss that was made of her. Thank you to all the staff at Cavendish Park for all you do!

Reply from Mel Hoskins, Registered Manager at Cavendish Park Care Home

Thank you so much! Mum is such fun and just an absolute joy to have as part of our family! Her smile lights up the room every day.

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Review of
Cavendish Park Care Home
from Elaine K (Daughter of Resident) published on 10 July 2023

Submitted via Website • Report

Overall Experience

My mother was in this care home from September 2020. The care she has had has been amazing. I was always kept up to date with everything and nothing was too much trouble for the staff. There’s always a smiley face to greet and help you, from management through to care staff, maintenance, cleaning staff,

kitchen staff and receptionists. Sadly, my mother has now passed away but I can’t speak highly enough of the care she received and that my family received at this sad time. They looked after all of us. Thank you Cavendish Park Care Home.

Reply from Mel Hoskins, Registered Manager at Cavendish Park Care Home

Thank you so much for your lovely review. You are all very much missed by everyone here! We were very lucky to have Mum with us for three wonderful years.

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Review of
Cavendish Park Care Home
from Becky B (Regular Volunteer) published on 6 March 2023

Submitted via Website • Report

Overall Experience

I visit the home regularly and always think what a lovely place it is to live. The staff are always very friendly and helpful. It’s always lovely and clean and very well run. Residents all seem happy and content and there’s always an activity going on.

Reply from Mel Hoskins, Registered Manager at Cavendish Park Care Home

Thank you so much for your review, we always love welcoming you to the home and you are definitely part of the family!

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Review of
Cavendish Park Care Home
from Roger M (Son of Resident) published on 28 February 2023

Submitted via Website • Report

Overall Experience

My stepmother's comfort is unquestionably and appreciably heightened by an admirable staffing structure and the organisation's approach to detailed and ongoing training, across every facet of operations; the excellent consistency in sustaining its corporate ethos can stand comparison with any medium-sized

enterprise.
I forward significant praise for the standards set in all aspects of infrastructure and housekeeping management within the home. I add that some of the general rooms, for leisure, camaraderie, relaxation or reflection, would never be out of place in a top class hotel chain.
The gradual, stepwise removals of once restrictive protocols do assist ongoing progress, with increasingly imaginative and well-delivered programmes of wide-ranging activities.

Reply from Mel Hoskins, Registered Manager at Cavendish Park Care Home

Thank you so much for your wonderful review. We certainly are very well supported by Majesticare's innovative and forward-thinking approach!

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Review of
Cavendish Park Care Home
from Natasha B (Granddaughter of Resident) published on 23 February 2023

Submitted via Website • Report

Overall Experience

All of the staff at Cavendish are just wonderful. Ever since my grandmother came into the home, they have been so supportive of both her and the family too. Even through the rougher times, they have provided enduring kindness to the whole family - something for which we are ever grateful. The facilities

and activities on site are wonderful, enabling residents to really feel at home. There is a real sense of genuine empathy from everyone there, and any queries are always resolved quickly and gently. I honestly cannot say enough good things about Cavendish. I would have no hesitance in recommending them to anyone.

Reply from Mel Hoskins, Registered Manager at Cavendish Park Care Home

Thank you so much, we so value your kind words and it is our genuine privilege to look after your grandmother and to welcome you all to the family.

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Care Home Owned by Majesticare in Worcestershire

Majesticare Locations in Worcestershire (1)

Majesticare Reviews in Worcestershire (61)

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