MHA in Cumbria | 1 Care Home

Review of
Amathea
from Doreen G (Resident) published on 20 May 2024

Submitted via Postal Card • Report

Overall Experience

Care home very satisfactory.
Staff very friendly.
Activities enjoyable - going to visit places to get out and about is great.
Overall very satisfied with everything.

Reply from Cheryl Taylor, Home Manager at Amathea

Thank you so much for you lovely comments, they really do make all the difference to the staff who work hard to create such a wonderful environment. We are happy you enjoy being here at Amathea, building a life with your peers and forming such lovely relationships with staff. Our goal is to improve your quality of life and enjoy you being part of the Amathea family.

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Review of
Amathea
from J T (Daughter of Resident) published on 20 May 2024

Submitted via Postal Card • Report

Overall Experience

My dad is treated with dignity and great compassion at Amathea.
The staff are wonderful. His quality of life has improved immensely since moving in.

Reply from Cheryl Taylor, Home Manager at Amathea

Thank you so much for your wonderful review. We love having your dad here with us and I know he holds a special place in our hearts with his jovial ways and kind caring nature. He is a true pleasure to be around. Gaining such good feedback lifts the moral of the home and pushes us to make all the positive changes, which have occurred recently. We endeavour to give our residents a good quality of life and will continue to strive to make this possible for all.

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Review of
Amathea
from S M (Daughter of Resident) published on 1 May 2024

Submitted via Postal Card • Report

Overall Experience

My mum was made welcome as soon as she entered the home. The staff go above and beyond in some cases to make sure she is comfortable at all times. The food is of a very high standard with a choice of meals each day.

Reply from Cheryl Taylor, Home Manager at Amathea

Thank you for your kind review, we value your views and opinions as it helps improve our service. We always welcome resident's loved one's input whilst we strive to deliver high-quality care. We are delighted that your mum is happy at Amathea and will continue to make her feel safe and part of the family we have built here at Amathea.

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Review of
Amathea
from L H (Daughter of Resident) published on 26 July 2023

Submitted via Postal Card • Report

Overall Experience

Mum went into the Amathea for two weeks of respite care. She was very apprehensive and nervous about her stay. From day one, she settled in very well and has since decided to make her stay permanent. She finds the staff very friendly and is making some new friends.

Reply from Cheryl Taylor, Deputy Home Manager at Amathea

Thank you for your review. We are delighted that your mum has settled in very well and has since decided to make her stay permanent. It is lovely to read that she finds our staff very friendly and that she is making some new friends.

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Review of
Amathea
from G F (Daughter of Resident) published on 15 June 2023

Submitted via Postal Card • Report

Overall Experience

My 85-year-old mother has been a resident at Amathea for four months now. Five stars. We have found Amathea to be a lovely and caring environment from every member of staff, they are polite and have time for every resident. The whole building is very well maintained. and kept spotlessly clean. Mother's

bedroom was freshly decorated before admission. No offensive odours (unlike many care homes). Excellent food and activity programme.

Reply from Debbie Studholme, Home Manager at Amathea

Thank you so much for your positive comment. I am so pleased that you are happy with the quality of care your mum receives. I will ensure the staff are aware of the lovely comments you have made.

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Review of
Amathea
from John H (Son of Resident) published on 16 May 2023

Submitted via Postal Card • Report

Overall Experience

Professional and diligent staff who have every aspect of care and comfort covered.

Reply from Debbie Studholme, Home Manager at Amathea

Thank you for your kind review, I will share your positive comments with the team.

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Review of
Amathea
from L J (Daughter of Resident) published on 4 May 2023

Submitted via Postal Card • Report

Overall Experience

My mum has been a resident for nearly five years. I have had fantastic relationships with the staff. I am always kept in the loop and the home is extremely welcoming, never too busy to take time for any queries. My mum is very happy there. A huge thank you for the care my mum receives.

Reply from Debbie Studholme, Home Manager at Amathea

Thank you so much for your lovely review regarding your mum's care, I will share this with the team as they will appreciate your kind words.

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Review of
Amathea
from Robert D (Stepson of Resident) published on 2 September 2022

Submitted via Postal Card • Report

Overall Experience

It is now four months since my stepmother went into care and we are delighted she has settled in well and is very happy and the quality of her care has been exceptional. There are many numerous things that make the whole time there so outstanding. We feel that the operative work, without doubt, is care.

The whole staff are really, without fail, very caring and attentive and always demonstrate a professional attitude whilst having time to talk to people. We as a family are delighted. Thank you.

Reply from Debbie Studholme, Home Manager at Amathea

Thank you so much for your positive comments, I will ensure your lovely comments are shared with the team.

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Review of
Amathea
from Chris A (Son of Resident) published on 1 September 2022

Submitted via Postal Card • Report

Overall Experience

Really good facilities. Very clean and rooms are good quality. Staff are friendly and patient, but also professional. Food is excellent.

Reply from Debbie Studholme, Home Manager at Amathea

Thank you for your lovely comments; I will share your review with the team, and they will appreciate the positive comments in recognition of the dedication and hard work they do each day.

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Review of
Amathea
from George S (Brother of Resident) published on 21 March 2022

Submitted via Postal Card • Report

Overall Experience

I was tested for covid and well looked after by the staff. Your home was warm and very clean. My sister's room was lovely, the staff very helpful and I would be pleased to recommend Amathea.

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Review of
Amathea
from C V (Niece of Resident) published on 12 January 2022

Submitted via Postal Card • Report

Overall Experience

The residents always look happy and my Aunt only has good words for the staff and all they do. I've worked in care for over 22 years and fully understand how difficult it can be to motivate individuals with dementia-type illness but these residents are always doing things with enthusiasm.

Reply from Debbie Studholme, Home Manager at Amathea

Thank you for your kind review, also your appreciation of the hard work that staff do to ensure the residents are happy and content at Amathea.

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Review of
Amathea
from Karen S (Daughter of Resident) published on 4 October 2021

Submitted via Postal Card • Report

Overall Experience

My mother entered Amathea quite unwell and very depressed following a hospital stay and caching covid in March this year. She is now a totally different lady in terms of positivity and physical strength. The activities provided by the Activity Coordinators are excellent and keep my mum stimulated mentally.

Care for her personal needs is of a high standard and the GP is contacted quickly when needed. I will forever be grateful to Amathea for their support and care of my mum at a particularly low point in her life.

Reply from Debbie Studholme, Home Manager at Amathea

Thank you so much for your positive review. It has been a pleasure watching your mum settle into Amathea. She has made some great friends with other residents, which is lovely to see.

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Review of
Amathea
from Ella S (Granddaughter of Resident) published on 8 March 2021

Submitted via Postal Card • Report

Overall Experience

Amathea has the kindest and loveliest staff. They have made my nana feel incredibly welcome at a very difficult time after an injury she sustained. Nothing is too much trouble and myself and my family are confident that my nana is well looked after in a warm and safe environment. We could not recommend

Amathea more. Thank you for everything.

Reply from Debbie Studholme, Home Manager at Amathea

Thank you so much for your lovely review, this is so inspiring for the staff team. I will pass your comments on to them all.

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Review of
Amathea
from Angela H (Daughter of Resident) published on 4 March 2021

Submitted via Postal Card • Report

Overall Experience

Due to Covid-19, I am unable to provide some ratings as have not been able to enter the care home. My Mam has only been in Amathea since December 2020, to date, she has been looked after really well, everyone in Amathea has been great, both with Mam and myself. I am really impressed with everything.

Reply from Debbie Studholme, Home Manager at Amathea

Thank you so much for your lovely review, I will forward your comments to all staff.

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Review of
Amathea
from Christopher W (Resident) published on 26 November 2020

Submitted via Postal Card • Report

Overall Experience

Personal, good service.

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Review of
Amathea
from J L (Resident) published on 26 November 2020

Submitted via Postal Card • Report

Overall Experience

Generally good and professional care.
No complaints.

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Review of
Amathea
from D F (Wife of Resident) published on 24 November 2020

Submitted via Postal Card • Report

Overall Experience

My husband is the happiest he has been for ages. He enjoys all the activities. Since he had Covid, his dementia has got really bad, but all staff treat him lovely and with respect. Staff also ask about my welfare and it is appreciated. I couldn't answer some of the questions because I can't come inside

because of Covid. Many thanks for looking after him so well.

Reply from Debbie Studholme, Home Manager at Amathea

Thank you so much for your lovely review. I will ensure the staff are aware of your appreciation, I look forward to the day you can come into our home.

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Review of
Amathea
from Kevin W (Son of Resident) published on 2 April 2020

Submitted via Postal Card • Report

Overall Experience

My father has been in this care home now for 6 months. During this time, the staff have been consistently excellent, treating my Dad with kindness, patience, and humanity. It was very difficult personally to accept my Dad was at the stage where he needed to move to a care home, but the outstanding staff

and high quality facilities and support have been an enormous reassurance to me.

Reply from Debbie Studholme, Home Manager at Amathea

Thank you so much for your lovely review, I am pleased you chose Amathea to care for your Dad, and this has helped with one of the most difficult decisions that you had to make. We have an amazing team here at Amathea and I will pass your kind words on to the staff.

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Review of
Amathea
from Janine F (Daughter of Resident) published on 19 March 2020

Submitted via Postal Card • Report

Overall Experience

With the care and support my dad is now receiving we are now both in a better place.

Reply from Debbie Studholme, Home Manager at Amathea

Thank you for lovely review. I am pleased that you are happy with the support and care provided at Amathea and that it benefits both your dad and yourself. I will ensure our dedicated staff team are aware of your review.

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Review of
Amathea
from Ian S (Husband of Resident) published on 19 March 2020

Submitted via Postal Card • Report

Overall Experience

I am very pleased with the professionalism of the staff at Amathea Care Centre. They are all very friendly and do their best to make my wife comfortable. They also make me feel very welcome when visiting.

Reply from Debbie Studholme, Home Manager at Amathea

Thank you for your lovely review regarding Amathea. The staff do provide a great service and are a very dedicated team. I will ensure they receive the feedback from this review.

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