MHA in East Riding of Yorkshire | 1 Care Home

Review of
Willersley House
from J R (Daughter of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience

Kind caring environment.
Respectful of Dad's needs and illness - vascular dementia is a mostly cruel illness - we appreciate everything Willersley House does for all family members/friends.

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Review of
Willersley House
from Gwen N (Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience

Very enjoyable, family feel, well run by management team. Always someone to talk to, never feel lonely here.

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Review of
Willersley House
from Diane L (Daughter of Resident) published on 24 October 2024

Submitted via Postal Card • Report

Overall Experience

Staff at Willersley are kind and caring and know the residents, always referring to them by name. While I accept that my mum always cooked with fresh ingredients when she lived at home, she is on the whole very disappointed by the standard/variety of food at meal times. The soup and sandwich menu offering

causes upset along with meat - chicken, beef, fish etc. and some of the vegetable servings. Staffing in the kitchen also appears to be a problem.

Reply from Rebecca Blakeston, Home Manager at Willersley House

Thank you for your review. I am delighted that you find our team kind and caring and know the residents. I am sorry that your mum finds the food disappointing. It would be useful to meet with you to discuss specific concerns so that these can be addressed and improvements made. We always value feedback so that we can give the best possible care to all of our residents.

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Review of
Willersley House
from G B (Resident) published on 5 July 2024

Submitted via Postal Card • Report

Overall Experience

Wonderful lovely home!

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Review of
Willersley House
from J C (Resident) published on 5 July 2024

Submitted via Postal Card • Report

Overall Experience

Here for respite with a view to permanent! My only regret is I didn't come sooner.

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Review of
Willersley House
from R P (Resident) published on 5 July 2024

Submitted via Postal Card • Report

Overall Experience

I couldn't be happier here. Home from home.

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Review of
Willersley House
from E G (Resident) published on 5 July 2024

Submitted via Postal Card • Report

Overall Experience

My overall experience here is positive. The staff have been supportive and always polite and caring. I have a lovely bedroom and a lovely view. I cannot imagine a better residential home.

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Review of
Willersley House
from S R (Resident) published on 5 July 2024

Submitted via Postal Card • Report

Overall Experience

I moved into Willersley House this year and I could not be happier. A lovely home and the staff are wonderful!

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Review of
Willersley House
from M B (Friend of Resident) published on 22 November 2023

Submitted via Postal Card • Report

Overall Experience

Visit my close friend regularly and whilst she has had a health decline staff have gone above and beyond, she is very well cared for.

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Review of
Willersley House
from J B (Resident) published on 16 November 2023

Submitted via Postal Card • Report

Overall Experience

I have known Willersley House for many many years. My father was a resident and he thought it was a super care home. Thank you to all who are involved in any way.

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Review of
Willersley House
from Hilda T (Resident) published on 30 October 2023

Submitted via Postal Card • Report

Overall Experience

This is home-from-home.
I am very happy here, and the staff are lovely and caring.

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Review of
Willersley House
from I S (Resident) published on 30 October 2023

Submitted via Postal Card • Report

Overall Experience

I am very happy living here. Everyone is so friendly and takes the time to support me. My room is similar to my home and I have bought my Nick Nacks, would recommend it. Really enjoy the Church services.

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Review of
Willersley House
from D B (Son of Resident) published on 4 July 2023

Submitted via Postal Card • Report

Overall Experience

Willersley House continues to maintain its usual high standards to an exemplary degree. The staff are very polite and courteous and are great ambassadors for Willersley House. The atmosphere and general ambience displays all the hallmarks of a five-star care home. Well done staff!

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Review of
Willersley House
from Margaret P (Daughter of Resident) published on 14 June 2023

Submitted via Postal Card • Report

Overall Experience

Overall my experience visiting my mum, since she moved into Willersley House in March, has been excellent. The care, support and staff are first class making her feel really supported and safe. Their friendliness has had a huge impact on Mum's settling in. Plenty of activities to keep her amused and

occupied. She initially had a few issues with food as she is a vegetarian but after a few discussions, she is content with the food. A very well-run home.

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Review of
Willersley House
from Andrew S (Son-in-law of Resident) published on 8 June 2023

Submitted via Postal Card • Report

Overall Experience

Visited my mother-in-law twice since she recently moved into Willersley House. Pleased to see a friendly welcome from the staff on duty who greeted my mother-in-law by name. A programme of activities was available throughout the week for residents to attend if they wish, I didn't witness any myself.

Cleanliness appeared good, can't comment on the food. My mother-in-law reports that the staff are lovely and the food is good. She appreciates the religious services held regularly at the home.

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Review of
Willersley House
from D W (Nephew of Resident) published on 22 May 2023

Submitted via Postal Card • Report

Overall Experience

My aunt moved to Willersley House from another care home where we had issues with the standard of care being provided. The staff at Willersley were brilliant in helping us make the move as quickly as possible. Now my aunt has settled in at Willersley she is so much happier. She loves the food and all

the activities which she enjoys. The standard of care being provided is excellent.

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Review of
Willersley House
from Deborah R (Daughter of Resident) published on 22 May 2023

Submitted via Postal Card • Report

Overall Experience

Willersley House Care Home is the best there could be. The staff are wonderful and attentive to the residents. Nothing is too much trouble for them. They treat everyone with dignity and respect. Family and friends can visit any time and are able to have privacy either in the quiet room or in the resident's

own room. I would highly recommend the care home to anyone who is thinking of making that next step.

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Review of
Willersley House
from Susan B (Daughter of Resident) published on 25 March 2023

Submitted via Postal Card • Report

Overall Experience

Willersley is a lovely home. There is so much love and care shared. The staff are extremely caring and the residents, too, are caring and concerned for each other.
My mum enjoys the activities and the services.
The food is a hit too, she really enjoys it - eating things she's not eaten for years!

Reply from Jen Lawrence, Home Manager at Willersley House

Thank you very much for taking the time to leave this review. I am very grateful for your kind words and will be sure to share them with my team.
We are very happy to hear your mum enjoys the food, activities and services here at Willersey House as it is our great pleasure to be able to care for and support her as she enjoys her later life. Thank you again.

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Review of
Willersley House
from V W (Resident) assisted by family/friend published on 24 March 2023

Submitted via Postal Card • Report

Overall Experience

A beautiful home, everyone is very friendly, very clean, no smells. A choice of two meals, bedrooms are excellently thought out for residents, a lovely playroom; entertainment twice a day every day, great facilities - beautiful grounds. No strict visiting. Management and staff are always available.

All residents are very happy. A home from home.

Reply from Jen Lawrence, Home Manager at Willersley House

Thank you very much for taking the time to complete this review. Your positive comments are lovely to hear I will be sure to share these with the team at Willersley House. It is our pleasure to support and care for you, we are so happy you have settled in and are happy. Thank you again.

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Review of
Willersley House
from C T (Daughter of Resident) published on 14 March 2023

Submitted via Postal Card • Report

Overall Experience

The overall experience was outstanding. Mum needed respite care at short notice after a bad fall. The management and staff could not have been more obliging or professional. Mum was treated with dignity and kindness throughout her short stay.

Reply from Jen Lawrence, Home Manager at Willersley House

Thank you very much for taking the time to leave this review, I am very grateful for your kind words and will be sure to share them with my team. It was our pleasure to support mum during her stay with us and a privilege to contribute in a small way to her confidence and recovery. Please send her our best wishes. Thank you again.

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Care Home Owned by MHA in East Riding of Yorkshire

MHA Locations in East Riding of Yorkshire (1)

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