MHA in Lincolnshire | 1 Care Home

Review of
Stones Place
from Chris D (Son of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience

When looking for a residential home for my mum I used a really simple criteria, which was "would I like to live there?" When it comes to Stones Place, the answer was a very clear "yes, I would".
What has really impressed me is how the management sets the tone, they clearly muck in with what needs

to be done, whether it is helping out in the dining room, or helping residents to speak with their family members over the phone. The food is good and there is a varied set of activities, which includes trips out to local amenities. I looked at 10 different homes and this home is by far the best. Also, you don't have to be a Methodist (or even a believer) to be a resident, you can take or leave the Methodism and have as much or as little as that as you wish. Like I said, I would live there. I feel very confident in the care that my mum receives. Highly recommended.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for taking the time to review Stones Place and having such a positive overview of the services and care that we provide. Your mum is a very welcome addition to the Stones Place family and it is such a joy to see her joining in with all the varied activities in the home. We also look forward to your visits and I have taken that you really enjoy the Sausage Casserole. Here at Stones Place, we do strive to live the values of MHA and I believe that this is reflected in the way that the team pull together In the home to ensure that our residents have the best experience living here.

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Review of
Stones Place
from Paul A (Son of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience

After living on her own for nearly twenty years moving into a care home was a huge change for my mother. The staff at Stones Place were very understanding and patient. They encouraged but didn't force my mother to join the wide variety of activities available. Three months later and mother wouldn't

want to go back to living on her own. She is now part of the wonderful community at Stones place. The staff are very friendly and supportive. Mother has made some friends. Now I no longer worry about over medication, falls on the stairs or diet.

Reply from Emma Pickett, Home Manager at Stones Place

Thank You for your review, it is so rewarding to know that not only do we make a difference to the lives of those that choose to come and live with us here at Stones Place but also the families that are able to relax a little knowing that their loved ones are safe and there is someone overseeing their safety. Your Mother makes me smile everyday with her sharp wit and caring nature and my heart was warmed this morning when you told me that she has her nails done for the first time ever in her 91 years and that she keeps looking at them. She has settled into home life well and is a pleasure to have with us.

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Review of
Stones Place
from Ruth D (Daughter of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience

Two years ago it was necessary for my mother to move to a nursing home. It was not an easy decision by any means. However, the care and compassion that has been shown to my mother every single day has been heart-warming. She is a private persona and this has been taken into account in every way. When

family visit we are all greeted with smiles and tea and biscuits and made to feel that we are part of this very comforting and warm home. We are grateful.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for your lovely comments about Stones Place. It is reassuring to know that we are "getting it right". Your mother is a lovely lady, and it is so good to see her joining in with various programmes of activities in the home. We also love that she has such a supportive family that are regular faces here in the home.

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Review of
Stones Place
from R P (Son of Resident) published on 22 January 2025

Submitted via Postal Card • Report

Overall Experience

My Mother has been a resident at Stones Place for nearly 7 years. Previous to that she attended day-care at Stones Place when this was available. During her stay, she has received exceptional care. The staff are always attentive, supportive, and caring. Now that the renovation has been completed the

home is clean, well decorated, and given a very good first impression on the entrance. I believe it to be one of the very best care homes in the area. This was reiterated at the Xmas party when I met new families who had chosen Stones Place over many others they had visited.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you so much for your kind words. Your Mother is an absolute joy to be around, and I think that she genuinely cares for us as much as we care for her. The residents who live at Stones Place make the home the caring and inclusive home that it is, and we think ourselves fortunate to have the pleasure of spending our days with them. I am happy that you like the outcome of the refurbishment; the home does look fresh and inviting to visitors. It is wonderful to hear that you enjoyed the Christmas Party and made connections with some of the more recent families and residents that are at Stones Place. Don't forget our Coffee Morning that is held on the first Saturday of every month, it would be great to see you there.

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Review of
Stones Place
from E R (Daughter of Resident) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience

Stones Place has restored my faith in the care system.
I promised my mother I wouldn't let her move anywhere I wouldn't live myself.
I looked at lots of homes. Then I found Stones Place.
My mum has gone home. The staff, the attention to detail, the care, the warmth and the welcome.
Mum is safe

and happy. I can relax. Thank you.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you so much for your kind words, it is an absolute pleasure to look after your mother. She has settled into home life with ease and has made friends with many people in a short space of time, which is lovely to see. Here at Stones Place, our values play a significant part in the way that the home feels and how we care for the people who choose to come and live with us. If you would like to discuss anything with me further please do let me know as I would be happy to schedule a chat.

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Review of
Stones Place
from L C (Niece of Resident) published on 3 October 2024

Submitted via Postal Card • Report

Overall Experience

Our aunt has been a resident for over 3 months. She is happy, has no worries, has settled well and made friends. The home is spacious, calm and peaceful. Residents are encouraged to say what they want and their wishes are respected. The home is excellent in providing activities and outings. The staff

are lovely and helpful and the residents are never rushed.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you so much for your lovely review of Stones Place and the team that works here. Your aunt is a wonderful lady and an absolute pleasure to be around. Here at Stones Place, we strive to deliver a wide range of activities, and we are always open to suggestions of anything else that people would like to do, or places for them to visit. We look forward to the next season of celebrations in the home and your participation. Thank you also for your kind comments on the team, here at Stones Place, we live the values of MHA and this is reflected in the way that the team welcome people into the home and the care delivered.

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Review of
Stones Place
from S D (Respite Resident) published on 27 June 2024

Submitted via Postal Card • Report

Overall Experience

I have spent two lovely weeks at Stones Place. I was rather apprehensive at first but enjoyed every moment. Very kind considerate staff. My room was tastefully decorated. The food was excellent with a very varied menu. A beautiful house and grounds. I am looking forward to my next stay in September.

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Review of
Stones Place
from Deborah J (Daughter of Resident) published on 31 January 2024

Submitted via Postal Card • Report

Overall Experience

Fantastic care.
Very caring, friendly staff.
Nice atmosphere.
My father's very happy.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for your review; we love having your father at Stones Place. He is an absolute pleasure to be around and always makes the team and his friends smile with his little quips. It is reassuring to know that you are happy with the service we provide here at the home. If there is anything more that we can do to improve your experience, please do come and have a chat with one of the team, and we will be more than happy to assist.

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Review of
Stones Place
from Jim F (Son of Resident) published on 30 January 2024

Submitted via Website • Report

Overall Experience

The building is clean, the food is good, and there are plenty of activities, but above all, the staff are extremely caring and are all willing to go the extra mile for the residents and their visitors. This place exceeds my expectations in every way.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for your kind review; it is an absolute pleasure to have your mother with us in the home, and I am delighted to know that this is a positive experience for you at what must be such a difficult time for you as a family. I am happy that we are able to support you, and please do let us know if there is anything else that we can do.

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Review of
Stones Place
from R R (Friend of Resident) published on 13 July 2023

Submitted via Postal Card • Report

Overall Experience

The staff have been friendly, accommodating and welcoming from the start! I have heard many good things regarding Stone Place, and it had lived up to those good reviews.

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Review of
Stones Place
from H R (Daughter of Resident) published on 25 May 2023

Submitted via Postal Card • Report

Overall Experience

The carers are such warm, thoughtful and friendly professionals. The team make huge efforts to make events memorable for the residents and special for their families. The environment is kept spotlessly clean and tidy, and the food is of good quality and variety. The lady does a great range of activities

for residents, and there is a lovely feel to the whole place.

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Review of
Stones Place
from Janet N (Daughter of Resident) published on 20 April 2023

Submitted via Postal Card • Report

Overall Experience

The care my mother received at Stones was outstanding. She was very unhappy to try respite stay but settled very quickly due to the compassionate and skilful staff and the attitudes of everyone inclined. Full marks also to the domestic staff and the chef - meals beautifully presented and tasty. Kevin,

the Italian Greyhound, is a wonderful bonus! Thank you all so much.

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Review of
Stones Place
from Sarah C (Daughter of Resident) published on 6 April 2023

Submitted via Postal Card • Report

Overall Experience

My mum sadly passed away in Stones Place last week. The care the staff gave to my mum in the last year was absolutely amazing. Every member of the staff truly obviously loved their job and the residents. I have no words to express my gratitude on the day Mum passed, and they have been as kind to me

as they have been to Mum in the past year. It was a privilege for me to be part of the home, and I hope to continue to visit.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you so much for taking the time to review Stones Place. It is always so wonderful to hear that we have been able to provide a positive experience at such a difficult time. Here at Stones Place, we try to provide a warm and caring environment that can feel like an extension of your family. I believe that we achieve this by living the MHA values. Your mother was a pleasure and a privilege to look after. We are very much looking forward to continuing to welcome you into the home.

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Review of
Stones Place
from Stuart B (Son of Resident) published on 21 March 2023

Submitted via Postal Card • Report

Overall Experience

Well, on the morning of her birthday, the staff came in with a flowerhead dress that lit up and a sash that said queen for the day and birthday cards from the morning post. Breakfast and lunch were great, Mum loved it. Then there was the afternoon tea with even more surprises with cards and presents,

Mum got emotional, but she loved her day. Massive thank you to all the staff at Stones Place.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for your lovely review. Everyone at Stones Place enjoyed spending the day celebrating your Mum's 104th Birthday, and I am so pleased that you were able to join in with the celebrations.

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Review of
Stones Place
from Niki F (Daughter of Resident) published on 16 March 2023

Submitted via Postal Card • Report

Overall Experience

My mother has been a resident with Stones Place for four months now, and since her stay, has shown so much improvement in her mobility, memory and overall well-being. I cannot say enough praise for all the staff's kindness and support for her and for keeping her dignity at all times. She has been given

so much motivation throughout her stay, which I'm sure has contributed to her ongoing improvement. Meal times are always something to look forward to. Thank you!

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for your review of Stones Place; we value everyone’s feedback as it lets us know that we are maintaining the high standards that we pride ourselves in. Your mother is an absolute joy and is a very welcome addition to the Stones Place family.

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Review of
Stones Place
from Karen S (Niece of Resident) published on 17 February 2023

Submitted via Postal Card • Report

Overall Experience

All the staff are dedicated to ensuring that the residents are entertained and cared for to a high standard. During the "lockdown", the staff went above and beyond to keep the residents interested and occupied and to feel like part of one big family. As we emerge out of these restrictions and trips

and the use of 3rd party entertainment becomes more regular, the happy family atmosphere is wonderful to see.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for taking the time to leave a review for us. We do pride ourselves on being "one big happy family" and also creating a friendly, homely atmosphere; so it's nice to hear this feedback and that you have had a positive experience.

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Review of
Stones Place
from Sylvia F (Respite Resident) published on 17 February 2023

Submitted via Postal Card • Report

Overall Experience

I was looked after very well for my two weeks of respite care.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for taking the time to leave a review for us. We are glad to hear you enjoyed your two weeks of respite care with us, and we hope to see you again in the future.

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Review of
Stones Place
from A C (Daughter of Resident) published on 27 January 2023

Submitted via Postal Card • Report

Overall Experience

Dad was made very welcome and was looked after extremely well. He enjoyed taking part in the activities that were arranged, even leading some at times to help out. As a family member, I was greeted warmly on my visit and made to feel welcome. Top drawer care.

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Review of
Stones Place
from Lorraine U (Daughter of Resident) published on 23 August 2022

Submitted via Postal Card • Report

Overall Experience

Extremely friendly and welcoming staff. Home in a lovely setting with various places to sit and enjoy the area.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for taking the time to leave a review for us here at Stones Place. I am so pleased that you are able to leave such positive feedback about our home and the people that work here. If you would like to discuss activities and food/drink and have any suggestions of things that your mother would enjoy, please do let us know as we are always open to suggestions.

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Review of
Stones Place
from Jan S (Daughter of Resident) published on 28 June 2022

Submitted via Website • Report

Overall Experience

My mum (92) lives with us, and I booked her into Stones Place for a short respite while my husband and I attended a wedding and visited family. This was her third stay, and again, Mum reports being so well cared for. Mum was a little upset one day, and the assistant manager went out of her way to comfort

Mum, which she really appreciated. Mum says that the whole team work so well together to provide a supportive and caring environment and to meet the many different needs of the residents. It means I am able to relax while away from home, assured Mum will be receiving the support and care she needs

Reply from Emma Pickett, Home Manager at Stones Place

Thank you so much for taking the time to give feedback on your mother's recent respite stay at Stones Place. We really do look forward to her coming to stay with us; she is a breath of fresh air. I am so pleased that you are feeling the benefit of respite stays that we offer here, and it really is lovely to have the feedback on the difference that it makes not only to the resident but to their families.

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