MHA in Oxfordshire | 2 Care Homes

Review of
The Homestead
from Neil W (Son-in-law of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

If all care homes were like this the world would be a much better place. Everything has been better than I could believe possible. The staff and management have, without exception, been friendly, caring and professional and have always gone the extra mile to do the best for my mother-in-law and her

visitors.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for your heart-warming feedback. It's lovely to see that our work can set good standards for care sector and as you have said, ''If all care homes were like this the world would be a much better place''. Facing constant challenges and having to meet high expectation, your feedback motivates us to continue to do best we can to make difference in peoples lives and for them to live later life well. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Homestead
from Gillian R (Daughter of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

I cannot express our thanks and gratefulness to each and every member of MHA The Homestead, Carterton. The most professional, caring, hardworking team who prioritise the health and happiness of every resident. Mum's carers treat her with respect and love and we are so lucky to have had Mum accepted

here as a resident. The team leaders and the general manager are always approachable, knowledgeable, welcoming and kind. The catering staff have been wonderful. The facility is always spotless, and the ambience is magical. Thank you to everyone at The Homestead.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for you kind feedback. We are glad that we could make this experience so exceptional. Our team work hard to ensure that we can provide great support in all departments. We understand that care is not only by providing physical support, but also the engagement, interactions, and environment. Big part of our day to day life are meals and celebrating moments of spending this time together like you would do at home. Once again thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brookfield Care Home
from Laura L (Daughter of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience

My Dad has been at Brookfield Care Home for the last 6 months in the dementia floor upstairs. We honestly couldn't be happier with his care. Every member of staff has been kind and attentive (with Dad and us), and they keep us fully informed and updated. The food is excellent and Dad is eating well,

the whole place is very clean. Dad needs a high level of nursing care and many other Homes couldn't accommodate his needs. We are so very grateful to Brookfield for taking Dad's care on and for the unlimited kindness and patience they show to him. I hope this review can convey just a small amount of the enormous gratitude we have for Brookfield and every member of their team. THANK YOU.

Reply from Christine Hamilton, Home Manager at Brookfield Care Home

Thank you for the encouraging comments, we really do appreciate them. We try our best to give good care to residents and families, and feedback helps us know we are on the right track. I will share your comments with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Homestead
from Carolyn W (Daughter of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience

The care for my mum has been exceptional. Outstanding in every respect. All staff have been superb without exception, too many to mention, but all so important to us.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for your feedback. We deeply appreciate your kind words and the time taken to give us this lovely feedback. All staff here have the residents' interest in their hearts and I am very proud to see that this has been recognised by you. Thank you once again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Homestead
from Suzanne T (Granddaughter of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience

Every single moment spent in The Homestead has been just magical. There is no task too big or too small for the staff to ensure my grandmother's stay. Simply the best care home with world-class management and staff. I will forever be grateful for all they have done for my nan and her family.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for your exceptional feedback. We are very glad and proud to support you and your loved ones here. We always hope that our hard work pays off for you. It has been a magical experience for us and this was just sharing our care, compassion and understanding. Thank you once again for the lovely feedback.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Homestead
from R R (Son-in-law of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience

The staff have been completely supportive and helpful throughout, I would say 'outstanding'. A very caring and understanding approach to the family during this difficult time.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for your kind words. We are glad that we could support you through the difficulties of losing your loved one and we do appreciate the outstanding feedback. It's important for all of our teams to ensure that such a sad experience is taken with appropriate care and spiritual support.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Homestead
from Michael R (Son of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience

Lovely place for Mum to spend her last days. Thanks for all your care for my mum, much appreciated.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for the fantastic feedback. We do take pride for making the last days of our residents as calm and comfortable as this can be. We are glad that we could support you and your family through the process and make you feel assured and supported.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Homestead
from Elizabeth C (Sister of Resident) published on 26 February 2025

Submitted via Website • Report

Overall Experience

I moved my brother 3 years ago, it was the best thing I ever did. He has put on weight and can now hold a conversation. I cannot express how grateful I am for the care and attention that all the staff give. I'm always contacted if there is anything they are concerned about. We can visit at any time

and are allowed to take him out on days out. All the staff are friendly and very approachable. There is always something going on for the residents whether it be days out or other social events. I can definitely recommend this home.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for your kind feedback. We are very focused here on nutrition and promotion of independence. It's great to hear that you like our approach and that it has been effective. Families are an integral part of our care and we try our best to maintain great communication and involvement in care. Thank you for being so kind and taking time to share your feedback and thank you for your ongoing support.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Homestead
from M S (Daughter of Resident) published on 13 February 2025

Submitted via Website • Report

Overall Experience

The Homestead is an excellent care home, the staff are outstanding and it is spotless. It is run in a fantastic manner like a cruise ship. One staff member in particular has the skills to work at Buckingham Palace, it is so sparkling thank you, it gives me comfort to know it is so clean. All the staff

get a 5 star from me, they support both my parents and myself. The manager is alert and thorough, all his staff are switched on. The food is made freshly every day, it is nutritional. It is a happy place, all the staff are friendly l thank you so much for taking care of my beloved parents.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for your kind feedback. I am glad that all the efforts of our domestic team are noticed and who knows maybe one day we would be able to host anyone from Buckingham Palace here at The Homestead. It's an absolute pleasure to look after both of your parents and seeing their joy especially while you are visiting. Thank you for your support.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brookfield Care Home
from Marrion M (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

The staff are friendly and helpful whenever I come to visit my elderly mother. The staff are always helpful and friendly whenever I telephone my mother and or any of the staff. The staff always help the best way they can when I raise my mother's needs and concerns.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brookfield Care Home
from M S (Wife of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

My husband now has two families, and he is very settled. The staff are so good to him, and it is very genuine. When I visit, the same genuine care is shown to me and the family and that is all the staff that are there from carers to catering - the food is excellent. The office staff are always helpful

when get in touch, their rooms are always clean and tidy. One of the places he likes is the craft room he may not do a lot of craft, but he loves his cup of tea and company. As the home is on a social media platform, a lot of what they do is put on there, and I always look forward to what they are doing and keep all the photos.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Homestead
from Tim J (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

My mother is very happy at the Homestead and the staff are amazing. They go above and beyond. Recently my mother had her 90th birthday and the staff made sure she and the family had a wonderful day. She is well looked after and the communication between the Homestead and myself, her son, is excellent.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for your kind feedback. We understand that, as a family member, you put a lot of trust in us and our care provided, hence one of the crucial aspects is our communication with you. We are grateful to see this is seen and complimented. As always it is lovely to see that our resident's life still can flourish with any celebrations despite worry of their later life. Thank you for your support.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Homestead
from Martin C (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

The Homestead is a wonderful place for my Father to live out his last few years. They are caring, and respectful and work so hard to keep him stimulated by laying on all sorts of activities. He is warm, well-fed fed, and well-looked after with regular visits from doctors and other medical support people.

A particular staff member is incredible and a great leader and I have never had a single issue in over 2 years. Keep up the good work guys.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for such heart-warming feedback. There is so much that you have praised us for. We truly take pride in our care and we appreciate that you and your family see this. Engagement and exploring different ways to support is in our focus to enable people to live later life well. Thank you for trusting and supporting us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Homestead
from Carlos S (Son of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

Great care for all residents. You can speak to the staff easily about any concerns and they keep in touch to tell us about any issues with Dad. Excellent care. Very pleased with how Dad has settled into this care home because they interact with him so well that he's very happy too.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for your kind feedback. We understand how challenging it must be for your Dad and yourselves when choosing the right home. I am very happy to hear that all our team has met those expectations and was able to provide such a positive impact for your Dad. There is no doubt that care is in our hearts, and we strive for all people to live their later life well whilst maintaining their identity. Thank you for your support.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Homestead
from J M (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

My mother has been at The Homestead since September 2019 and has received excellent care there.
The staff constantly engages with residents, there are many activities, and they demonstrate kindness and understanding.

Reply from Pawel Wisniowski, Home Manager at The Homestead

It's great to hear that you and your mother have had such a positive experience with us for the last seven years. We always aim to create a real home from home and your feedback gives us a fantastic statement that this can be achieved. It's an honour to be part of your mother's and your whole family's journey, and that we can support everyone in the best way we can.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Homestead
from H J (Granddaughter of Resident) published on 15 January 2025

Submitted via Website • Report

Overall Experience

My Grandmas had a lovely festive and birthday period with one member of staff painting her nails and cutting her hair ready to look glam for Christmas. It's always a lovely warm welcome and they even did her a cake again for her birthday this year.
Thank you to the team!

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for your kind feedback. It is important for us to ensure all residents feel well looked after and celebrate any occasion with us. Everyone is always happy to celebrate their birthdays, Christmas and any other celebration, hence we always make this as a very special experience. I am very grateful for your support and for the team to ensure that you, as a family, also feel very welcomed, after all this is your Grandma's home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Homestead
from E J (Granddaughter of Resident) published on 15 January 2025

Submitted via Website • Report

Overall Experience

I always get a warm welcome whenever I come to visit my granny, she is always clean and happy when i see her. She always says how nice and helpful everyone that works there is to her. I couldn't be more happy with the standards they have for not only my granny but for us visiting too! Can't thank everyone

there enough for the work they put in.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for your kind feedback. It is important for all of us to hear your granny's comments on how well looked after she feels here at The Homestead. It's just a great statement on what all of our team members do and with such amazing commitment. Thank you for your support.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Homestead
from S B (Daughter of Resident) published on 20 December 2024

Submitted via Postal Card • Report

Overall Experience

My mum has been at The Homestead since February 2024 where she has gone from bedbound at home, refusing to eat, drink and interact, to someone who is sitting with the other residents, eating, drinking and interacting. What a transformation and all down to the wonderful staff, from the top down at The

Homestead. Thank you so very much.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for such lovely feedback. All our staff work very hard to support our residents with all needs and your story is an amazing example where we can celebrate successes of enabling people with independence. We are glad to see your mum flourish and start enjoying her regained abilities. Thank you for being very supportive.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brookfield Care Home
from Anna E (Daughter-in-law of Resident) published on 26 November 2024

Submitted via Postal Card • Report

Overall Experience

The staff here are doing a very challenging job but our experience has been that they are doing a good job and have shown real kindness and respect to my mother-in-law. We are very grateful for this place and the friendliness and warmth of the staff. Thank you.

Reply from Christine Hamilton, Home Manager at Brookfield Care Home

Thank you for the feedback for how we care for your mother-in-law. She is a pleasure to have in the home and staff are very fond of her. We also enjoy working with you as a family, this ultimately helps with the care we can deliver.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brookfield Care Home
from Sandra H (Niece of Resident) published on 17 October 2024

Submitted via Postal Card • Report

Overall Experience

I visited my aunt whilst on holiday from Australia. I found the home to be basic and needs a good refurb. Staff seemed nice although I do think they should check on the residents more regularly in the lounge areas. Food very poor. I did think staff in the activity room were very friendly, it looked

a great fun room but in my opinion, needs to be a lot bigger.

Reply from Kath Burgoyne, Area Manager at Brookfield Care Home

Thank you for your feedback. The home is, as you say, due for a refurbishment and we are shortly going to be commencing a programme of painting and decorating throughout the home with all carpets being replaced too. We can confirm that our new winter menu commences next week and if you want to give us more detail into your concerns with the food then we are happy to look into that. The activities room has been the best addition and is so well used and enjoyed by all who visit it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by MHA in Oxfordshire

MHA Locations in Oxfordshire (2)

MHA Reviews in Oxfordshire (129)

The Homestead

The Homestead

Brookfield Care Home

The Homestead

The Homestead

The Homestead

The Homestead

The Homestead

The Homestead

Brookfield Care Home

Brookfield Care Home

The Homestead

The Homestead

The Homestead

The Homestead

The Homestead

The Homestead

The Homestead

Brookfield Care Home

Brookfield Care Home

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers