MHA in Staffordshire | 4 Care Homes

Review of
Weston House
from V G (Niece of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

My aunt was a resident here for over 4 years and passed away recently. Under the helm of the manager and deputy manager she was cared for with love and respect. Every member of staff is part of a jigsaw puzzle there which fits without a piece missing. This includes management, nurses, care assistants,

activity coordinators, laundry, housekeeping, the two lovely staff members in administration, the Chaplain, and the head chef and his team in the kitchen department. My aunt was always clean, well looked after, and certainly enjoyed the nourishing, tasty food she was served. When staff approached her, her eyes lit up and she loved them, a response that can't be faked with dementia. Be proud Weston House of the difference you make, in what is probably the worst time in anyone's life if they sadly succumb to Alzheimer's Disease/Dementia. And always be aware of the impact of acts of love and kindness towards residents and their families has on them. God bless.

Reply from Ruth Hazeldine, Home Manager at Weston House

Thank you for such a lovely review, it is wonderful to hear that you have had such a positive experience with the team and care at Weston House. It has been an absolute pleasure to care for your aunt. I will ensure that your kind words are shared with the team whom I am sure will greatly appreciate them.

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Review of
Claybourne
from Sue S (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Claybourne is an outstanding home, the person- centred care is very obvious. The staff are approachable and listen to your comments and wishes. The home has an inclusive, community feel. Standards from furnishings to food are high, it is spotless and well maintained.
There are many enriching activities

on offer , from fellowship services, armchair exercises, music therapy. The activities coordinator is full of ideas for varied and interesting things for all to join in.
My dad recently celebrated a milestone birthday,we were given a room for family to spend the day with him and the home provided a fantastic buffet.
The staff all genuinely care about the residents well being and have become like extended family, nothing is too much trouble, they all have such a positive attitude.
It's an excellent, well managed, well staffed home from home, it's a big step to entrust your loved ones into residential care but it's been a great decision. I cannot thank the manager and her team enough.

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Review of
Claybourne
from Andy B (Son of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

A high standard of care for residents is being maintained at Claybourne, with relatives being informed and kept up to date with any issues or illnesses regarding their loved ones when this is required. Definitely one of the best care homes in the area.

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Review of
Briar Hill House
from David Q (Brother of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Overall my brother is very happy at Briar Hill House Nursing Home.
Just one thing, when the lunch was brought to him last time I was there, the person said to him that he could get out of bed if he wanted to but he prefers to lie in bed.
As my brother has a heart problem, he is not even allowed to

shave himself and has not been out of bed since he has been at BriarHill.
She seems to think he can get out of bed and go to the dining area.
From her manor the way she spoke to him, this was last Saturday.
That is the only one small problem I have. As I said, this is my brother's third nursing home this is the very best one.
He is very happy at Briar Hill House.

Reply from Lorraine Beirne, Home Manager at Briar Hill House

Many thanks for your review, it's wonderful to hear that your brother is so happy at Briar Hill. Please accept our apologies that you were unhappy at the encounter last Saturday. All the care staff will encourage all residents to take part in any social activities, including dining, with only their best interest in mind. We do have a few members that are new to Briar Hill and I am sure they will get to know and like your brother as well as we all do. Thanks again, all feedback is very gratefully received.

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Review of
Briar Hill House
from John T (Son of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Staff went out of their way to ensure my relatives were included in the Christmas festivities regardless of their ability and capacity. Not only were there activities, the hinge was decorated nicely and staff made it as festive and homely as possible.

Reply from Lorraine Beirne, Home Manager at Briar Hill House

Thank you for your kind words. We do aim for inclusivity, no matter the person or activity so it's fantastic to hear your thoughts, especially around a festivity such as Christmas.

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Review of
Briar Hill House
from K S (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

My father spent his last few weeks of life in Briar Hill House. He was cared for extremely well and the staff were exceptionally good with him.
My mother has been there for nearly 6 years and has always had the best care.

Reply from Lorraine Beirne, Home Manager at Briar Hill House

The whole team have enjoyed working with you and your relatives. It's a pleasure and a privilege to be a part of ensuring Mum and Dad were together at the end of Dad's life.

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Review of
Briar Hill House
from J F (Wife of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Wonderful, friendly place. Management takes time to listen, are very approachable and caring. All Staff go over and above, always creating a warm, friendly atmosphere, having time to spend with residents, listen to residents and helping them to participate socially. Rooms are clean and daily laundry

carried out. There is always something happening at Briar Hill House, they make sure there are plenty of social events available and family participation. When my husband was poorly, nursing staff did a fantastic job, all staff helping to care for him were on the ball. Briar Hill is well-maintained and any issues are dealt with efficiently. All meals are presented in an appetising manner, with a good choice, taking great care to ensure dietary needs are accommodated. I cannot thank the staff enough, they not only support my husband but me too, always a friendly face and so very caring and very hardworking.

Reply from Lorraine Beirne, Home Manager at Briar Hill House

Thank you for your lovely review. It's so wonderful to hear that not only is your relative well cared for but that you also feel supported. Your thanks are very gratefully received.

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Review of
Briar Hill House
from L D (Sister of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Always a warm welcome, nursing/care colleagues are very friendly, caring, take an interest in residents and families visiting.
Plenty of activities for those who want to join in, also family fun days celebrating events throughout the year.
All round, a safe, support network for residents and family.

Reply from Lorraine Beirne, Home Manager at Briar Hill House

Thank you for your lovely words. It's a pleasure to be a part of your relative's care.

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Review of
Claybourne
from Ray J (Husband of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Amazing care for the residents by all of the staff. I've found that the staff are very friendly and polite. The whole building is very clean and tidy, and well maintained. The gardens are well kept. The meals are of good quality, varied and nutritious. The care home is very well managed. Good regular

activities are provided which suit the residents.

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Review of
Claybourne
from Joanne C (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Excellent home, with excellent friendly and caring staff, who are always happy to help and answer any questions we may have. You are treated like one of the family. I worked in a nursing home for 13 years, and qualified in dementia, this is by far a better home, higher standards and a place I know my

mum is happy, safe and well looked after.

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Review of
Claybourne
from Sue H (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

A fantastic home, very welcoming. The staff are amazing and take time to get to know each resident individually, nothing is too much trouble. They all genuinely care for the residents and form great relationships with them. There are always varied activities to take part in such as chair Zumba and singing.

The gardens were a bonus as my mum loved to potter in her well kept garden. The garden at Claybourne is so special and attracts much wildlife too. The residents are able to make their own choices where to explore in a safe environment from several avenues each with their own lounge where they can stop off for a cup of tea along the way and are made to feel welcome. I am truly grateful for all the help and support and would not hesitate to recommend Claybourne.

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Review of
Claybourne
from Andrea m (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

My mum is so settled and happy here. I visit every week and it's nice to see mum happy and looking well and the staff are always laughing with mum. The staff will also tell me any activities mum has done in the week and the Christmas family afternoon with the singer was lovely. Well done to all the

staff including the kitchen staff for providing the buffet was a lovely afternoon.

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Review of
Claybourne
from Deirdre W (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Claybourne has been home to my mother for eight years. She has bonded with members of staff. She also receives music therapy which has made a difference. I am made welcome when I visit. Mum's needs are met and she is treated with care and empathy.

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Review of
Claybourne
from Ann L (Wife of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

As soon as you walk through the door, there is the sound of music giving a very calming atmosphere or sometimes a lively atmosphere to join in with the songs being played.
The staff are all lovely and caring, they have got to know my husband over the three months he has been attending on 2 days a week.

They understand his foibles and are able to cajole him along.
My husband enjoys joining in with the activities particularly the music and dancing. He also loves the freedom and space where he can wander around the various areas within the building. I'm sure he will enjoy the extra space outside when the weather gets better. I feel very relaxed taking him to Claybourne and he is always eager to get out of bed if he knows that's where he is going for the day.
He likes the food on offer and will eat more variety there than he does at home.
I really can't praise the accommodation and staff enough.

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Review of
Claybourne
from C B (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

It is a huge relief for us to know that mum is safe and well cared for at Claybourne. The staff are always so patient, understanding and caring and the manager is excellent. Although mum is unable to walk around the grounds, she loves to see the beautiful garden and trees. The Fellowship and Sunday

services are also very important to her and there are other activities available to join in too. There is a good and varied selection of meals on offer.

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Review of
Claybourne
from Beverley C (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

The home had a festive feel all Christmas with activities everyday. The staff all went out of their way to ensure that all the residents had a fabulous time. The food was amazing and my mum very much appreciated everyone's efforts, mum especially enjoyed the church services and hymn singing and she

was really grateful to be taken out Christmas shopping. One staff member in particular even helped mum wrap her presents and wrote the gift tags.
I looked at many care homes for mum before I found Claybourne and none came anywhere near to providing the care and support that this home gives. Thank you.

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Review of
Claybourne
from H N (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

Mum has been a resident for 18 months. Having viewed many homes, this was the only one we were confident would be right for mum. It is a warm family environment - the staff are very caring and confident with the residents. Dementia is a cruel affliction and the residents couldn't be looked after better.

By having visiting doctors rounds, dentist visits and chiropody the residents are able to be looked after without having to go into unfamiliar surgeries etc which can be frightening.
Always kept updated with reference to health issues and the manager is very proactive not hidden away in an office like many establishments.
Fully recommend.

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Review of
Claybourne
from Angela H (Daughter-in-law of Resident) published on 20 November 2024

Submitted via Website • Report

Overall Experience

Mum has stayed at Claybourne for 3 weeks respite, along with her dog. The staff are all lovely and caring, the place is spotless and the food fantastic. Various daily activities to keep the mind and body active as well as well maintained grounds to enjoy.
Mum has really enjoyed her stay.

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Review of
Claybourne
from Lorraine B (Daughter of Resident) published on 13 September 2024

Submitted via Postal Card • Report

Overall Experience

The staff are always loving and caring towards my mum, and this means a lot to me as my mum cannot speak due to a stroke, but they always manager to communicate with her. Also, the home manager and all the management team are always there to help me, whether it's words of encouragement or anything else

I need for my mum, not forgetting the cooks in the kitchen who will prepare anything my mum wants, and the cleaning team who do her laundry and keep her room nice.

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Review of
Weston House
from S W (Daughter of Resident) published on 10 September 2024

Submitted via Website • Report

Overall Experience

My dad has been a resident here since early 2023, placed after a hospital stay and exhibiting some challenging behaviours relating to his condition. From the beginning, it was clear that we had chosen the right place for him as he has always been treated with kindness, respect and dignity by all staff

there. Initially, we were slightly concerned by the high number of agency staff coming and going but, having settled since the pandemic years, this has now stabilised and we feel happy knowing that all staff involved in his care know his needs. The home is very welcoming to family members and in our experience, communication is good. It is clear that staff are expected to work to a high standard, and they certainly do. Now that he is beginning to experience more physical issues relating to his conditions and the corresponding decline and loss of mobility, the nursing staff are quick to respond and to refer to external agencies where needed and we are kept very much up to date. Would recommend!

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Care Homes Owned by MHA in Staffordshire

MHA Locations in Staffordshire (4)

MHA Reviews in Staffordshire (166)

Weston House

Claybourne

Claybourne

Briar Hill House

Briar Hill House

Briar Hill House

Briar Hill House

Briar Hill House

Claybourne

Claybourne

Claybourne

Claybourne

Claybourne

Claybourne

Claybourne

Claybourne

Claybourne

Claybourne

Claybourne

Weston House

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