MHA in Vale of Glamorgan | 2 Care Homes

Review of
Morel Court
from Alison S (Niece of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

The staff are all very caring. They always contact me if they have any concerns about my uncle and they keep me updated with any health issues. There are always plenty of activities for all the residents to enjoy. The home is always spotless, as is my uncle's room. The garden is well-managed and easily

accessible for all of the residents.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for completing a review. I am delighted that you find our team caring and that they keep you updated. It is also lovely to read that you see we have plenty of activities for all the residents to enjoy and, that the home is spotless and the garden well-managed. I will share your review with the team.

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Review of
Morel Court
from L S (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

Morel Court is a well-run home, all areas are nice and comfortable for residents and visitors. Staff are very kind and attentive to all care and needs of the residents and we get prompt notification of any healthcare concerns.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for completing a review. I am delighted that you find our home well-run and all areas nice and comfortable. Also that you find our staff are very kind and attentive. This will be shared with the team.

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Review of
Morel Court
from David R (Son of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

I am extremely pleased with the care and commitment of all the staff at Morel Court! My father is being so well looked after and cared for. It's been a huge relief to me and the family to have found such a caring environment for him knowing that all his needs are met.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your positive review. We are delighted that you find us caring and look after your father well. Your kind words will be shared with the team.

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Review of
Morel Court
from P S (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

Morel Court staff provided exceptional care when my mother had a stroke.
They called us promptly, had a welcome ready for us at the door as we arrived, and cared for us as a family in the most thoughtful and compassionate way.
My mother was made comfortable in a professional way, with all the equipment

necessary, and many staff popped in to see her, which was very comforting, both for her and for us.
Cups of tea were readily provided, but privacy as well when we needed it.
Mum survived, and we owe it to the gentle care and encouragement of the staff that she is now walking again and largely back to her old self.
Many thanks to all.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your lovely review. We are delighted that we were able to give you comfort at a difficult time. I will share this with the team.

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Review of
Morel Court
from G W (Son of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

My mother has been a resident at Morel Court for just over one year. During that time she has become involved in many of the activities, received an excellent standard of care and has been treated with the utmost respect and affection. As a family, we have been delighted with the team at Morel Court,

their communication to us concerning all matters and their ability to respond quickly to any ill-health concerns getting medical input rapidly. My mother experienced iII-health recently which saw a decline in her cognition and mobility, the team has shown patience and encouragement that has seen my mother recover better than we could have imagined. Thank you everyone.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your kind words. It is always pleasing to read that the team are doing such a great job. I will share this with the team.

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Review of
Morel Court
from C B (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

My mum is so happy and feels so safe at Morel Court, all staff members treat her with dignity and respect and promote and support her independence as far as possible. They always have time to attend to all her needs and are very quick to respond to any questions and queries I may have. Communication

with relatives is excellent and they provide lots of activities and outings and care for my mom holistically, respecting her religious and cultural needs. I would definitely recommend Morel Court to anyone who is considering a care home for their loved one. Thank you for all the care and attention you give.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your positive review. It is lovely to read that you find we treat our residents with dignity and respect, and that you would be very happy to recommend us. I will share your kind words with the team.

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Review of
Ty Gwyn Care Home
from Jo D (Daughter of Resident) published on 7 November 2024

Submitted via Website • Report

Overall Experience

Mum has been at Ty Gwyn now for 18 months and she has settled in and is very happy there. All the staff are extremely caring and always trying to make the residents feel at home.
I just wanted to share our recent experience when Mum had to go into hospital due to an emergency. I was away at the time

and I cannot praise everyone who was on duty highly enough for how they looked after Mum. Some of the staff should have finished their shift but they stayed with her until the ambulance arrived and she was taken to hospital. Mum is now back at Ty Gwyn and I can honestly say if it wasn't for their caring efforts and quick thinking on that day things would have been so very different. So a very heartfelt thank you.
It is always an extremely difficult decision for loved ones to go into a care home but I have to say it was the best decision Mum and our family have made.

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

Thank you so much for your amazing message. I will share your lovely feedback with the team. We are very privileged to look after your mother.

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Review of
Morel Court
from V B (Daughter-in-law of Resident) published on 22 October 2024

Submitted via Postal Card • Report

Overall Experience

Morel Court provides an outstanding level of care and compassion to its residents. They also provide support to the families of residents. They keep in regular contact with families liaise with outside agencies and feedback to families.
Both the food and the range of activities they provide are outstanding.

With heartfelt thanks to the whole team at MHA Morel Court.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your very positive review of us. We are very grateful that you feel we give outstanding care and compassion and, support to the families of our residents. Communication is key to giving good care so we are delighted you feel we keep in regular contact. We are also pleased you find the food and the range of activities outstanding. Thank you so much.

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Review of
Morel Court
from N L (Daughter of Resident) published on 26 September 2024

Submitted via Postal Card • Report

Overall Experience

Our mum lived at Morel Court for 2 years until she died at the beginning of August. My sister and I were extremely happy with the kindness, care provided by all the staff, including kitchen, cleaners, laundry, gardeners but especially the care staff and managers, who showed great compassion and responded

extremely well to mum's personal care needs. Mum's health and dementia deteriorated over her last couple of weeks and staff were exceptionally compassionate to her and our needs. We can't thank them enough for being with her when she died.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your review, especially at this difficult time. I am pleased you were happy with our staff and found them kind and caring. I am also glad that we were able to be with you when you most needed us.

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Review of
Morel Court
from M T (Son of Resident) published on 9 September 2024

Submitted via Postal Card • Report

Overall Experience

Morel Court is very well run. Everyone is taken care of for the residents including hairdressers and podiatrists brought to them. There is a varied choice of food always and as my mother is a vegetarian (the only one) they make a special menu for her. They have two church services a week in the home

which my mother enjoys and a wide range of activities and entertainment to suit all people. It has recently been upgraded to a high standard throughout. The staff are all exceptionally good and helpful. Nothing is too much trouble. Also the location is a real bonus with run and pier within walking distance!

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your positive review. I am delighted that you find everyone is taken care of and that the choice of food is always varied. I am also glad that your mother enjoys our services. I will share your review with the team.

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Review of
Morel Court
from A S (Friend of Resident) published on 9 September 2024

Submitted via Postal Card • Report

Overall Experience

We visit Morel Court regularly and the staff are always helpful and incredibly pleasant. The home itself is beautifully clean, and there is a great relaxed atmosphere, both for the residents and visitors. The staff work very hard to make the residents at home, and there seems to be plenty of activities

and entertainment to hand.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your kind words about our home. It is always good to know that visitors find our team helpful and pleasant, and that you appreciate the hard work our team do.

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Review of
Morel Court
from H K (Relative of Resident) published on 9 September 2024

Submitted via Postal Card • Report

Overall Experience

The staff at Morel Court are always extremely helpful. They treat everyone in the home with the utmost care and nothing is too much trouble for them. It is a lovely, caring home and they always ensure activities are going on on a daily basis. The place is extremely clean and has recently been upgraded

to a high standard. It is a superb home and very welcoming.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your review. It is lovely to see that you find our team extremely helpful and that they treat everyone with the utmost care and that nothing is too much trouble. I will share your review with the team.

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Review of
Morel Court
from A P (Son of Resident) published on 9 September 2024

Submitted via Postal Card • Report

Overall Experience

Very professional and friendly service.

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Review of
Morel Court
from J S (Friend of Resident) published on 5 September 2024

Submitted via Postal Card • Report

Overall Experience

Morel Court is a very friendly home with helpful, pleasant staff. We're always made welcome. Our friend, who is a resident here, is incredibly happy.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your kind comments. I am glad you always feel welcome and that your friend is very happy. I will share your feedback with the team.

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Review of
Ty Gwyn Care Home
from David B (Son of Resident) published on 4 September 2024

Submitted via Website • Report

Overall Experience

My 95-year-old mum went into Ty Gwyn for respite care from hospital after a fall at home and broken pelvis. As she lived independently she has had difficulty making the transition into needing nursing care. I visit frequently at odd hours, always numerous staff on duty and willing to help with any request.

The staff have been fantastic, professional management under the manager and I would particularly like to mention the nurses and the carers with whom I have regular contact. This is in no order and to the many others I see working professionally but I don't know personally. My mother came in tired, confused and anxious after a transfer. A staff member came into her room, held her hand for an hour and talked to her about life in the home, what to expect and just engaged with her (my mum would say as a person and not a sack of potatoes). She is always happy and just an angel. The housekeeping is excellent and the home always smells fresh.

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

Many thanks for your warm comments. We are happy to look after your mother and make her stay with us easier and smoother. She is always more than welcome to come back. I will pass your lovely message to all our staff.

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Review of
Ty Gwyn Care Home
from L P (Daughter of Resident) published on 7 August 2024

Submitted via Website • Report

Overall Experience

My dad has only been with them a very short time, after a long hospital stay. The staff here listen to any concerns you have and act with care and compassion. My dad had a major heath crisis. The staff were there in seconds and dealt with everything, including me being in a state, professionally and

swiftly.

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

We are very grateful for your message. I will pass this to our lovely staff in Ty Gwyn. It will be much appreciated.

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Review of
Morel Court
from Sandy C (Resident) published on 5 August 2024

Submitted via Postal Card • Report

Overall Experience

I have been at Morel Court for a while now and I am really happy here. The carers are lovely, very kind and caring. The activities are really good, we are always doing something. Never a dull moment. I enjoy the food here especially my porridge every morning. My daughters have meals with me here sometimes

and they always enjoy it too.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your kind words; it is lovely to read that you are happy with everything. We will certainly share it with our team.

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Review of
Morel Court
from Sarah T (Resident) published on 5 August 2024

Submitted via Postal Card • Report

Overall Experience

I think it's excellent. Everything is good. The care is exceptional.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your positive review. We do appreciate it and will share it with the team.

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Review of
Morel Court
from Ruth K (Niece of Resident) published on 1 August 2024

Submitted via Postal Card • Report

Overall Experience

There is a friendly and relaxed environment in Morel Court. This can only be achieved by efficient staff and well-manged routines. Someone is always on hand to deal with any queries I have. A special mention must go to the entertainment organiser. My aunt really looks forward to her afternoon events.

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Review of
Morel Court
from Norman W (Resident) published on 12 July 2024

Submitted via Postal Card • Report

Overall Experience

I am happy and content.

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Care Homes Owned by MHA in Vale of Glamorgan

MHA Locations in Vale of Glamorgan (2)

MHA Reviews in Vale of Glamorgan (117)

Morel Court

Morel Court

Morel Court

Morel Court

Morel Court

Morel Court

Ty Gwyn Care Home

Morel Court

Morel Court

Morel Court

Morel Court

Morel Court

Morel Court

Morel Court

Ty Gwyn Care Home

Ty Gwyn Care Home

Morel Court

Morel Court

Morel Court

Morel Court

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