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Care Homes Owned by MHA in West Midlands

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by MHA in West Midlands

Only the locations & reviews in West Midlands for MHA are showing below.

View the details of all 76 locations (with 5273 reviews) owned by MHA

MHA Locations in West Midlands (3)

 

3 Care Homes owned by MHA in West Midlands

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Waterside House

41 Moathouse Lane West, Wolverhampton WV11 3HA 

10 44 reviews
"My wife was placed in Waterside House in September 2023 following a massive stroke which severely impaired her ability to communicate. From…"   Read all 44 reviews
Location Type Care Home

MHA Waterside House provides residential and dementia care for up to 60 residents within a comfortable and accessible living environment. Located just a short distance from Wednesfield shopping centre and Bentley Bridge retail park, with scenic spots… Read more about Waterside House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 60 Rooms from £1,023 / week
Charnwood House

77a Beake Avenue, Radford, Coventry CV6 3AQ 

9.7 79 reviews
"Honestly, my mum has vascular dementia and what a complete turnaround. Obviously, she still has dementia but since my mum started residing…"   Read all 79 reviews
Location Type Care Home

Located on the outskirts of Coventry and only a short distance away from the city centre, MHA Charnwood House provides dedicated residential dementia care for 65 residents. Specifically designed for dementia care, the home features advanced safety measures… Read more about Charnwood House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 65 Rooms from £1,242 / week
Abbey Park Nursing Home

Humber Road, Abbey Park, Coventry CV3 4FE 

9.6 100 reviews
"My Mum is 93 and has been a resident at Abbey Park for almost four years now and I consider that she is very fortunate to be there. From…"   Read all 100 reviews
Location Type Care Home

At MHA Abbey Park, care is tailored to meet the evolving needs of each resident, whether they require residential, dementia, general nursing, and dementia nursing care, ensuring they feel comfortable, valued, and respected. The home offers 84 en-suite… Read more about Abbey Park Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Palliative Care
  • Younger Adults
  • Eating Disorders
  • 84 Rooms from £1,257 / week

MHA Reviews in West Midlands (223)

9.7
MHA has a Group Review Score of 9.7 (9.652) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to MHA must have a Review Score.

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Review of

Waterside House

from M S (Husband of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was placed in Waterside House in September 2023 following a massive stroke which severely impaired her ability to communicate. From the moment she arrived she received wonderful care form all the staff from the home manager to the most junior carer. She was at times exceedingly difficult to
care for, times when the staff showed her love patience and care for beyond what could be expected. The atmosphere of Waterside is one of love in everything they do, you feel it from the moment you walk into the home. That atmosphere of a second home is created by the dedicated staff who work tirelessly to maintain standards and make residents happy in what is a difficult period of their lives.

Reply from Caroline Griffiths, Home Manager at Waterside House

Thank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your lovely kind words.


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Review of

Waterside House

from C S (Sister of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visit my sister at the care home she always appears well cared for. The staff are always pleasant and approachable. The rooms are always tidy and there is a pleasant atmosphere.

Reply from Caroline Griffiths, Home Manager at Waterside House

Thank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your lovely kind words.


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Review of

Charnwood House

from Brenda L (Wife of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have not visited a care home since 1985 when my mother was a resident. I was a bit apprehensive about assessing care homes for my husband who has dementia. A social worker advised me to look at the staff not the decor to decide what was required. I asked staff how long they had been employed at Charnwood
and found some had been there 5 and 9 years which was reassuring. The staff are very caring and look after my husbands needs. They are patient with him he is well fed and his personal hygiene is excellent. The decor is satisfactory.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you for your kind words, I will pass these onto the staff team as I know they will really appreciate it. Your husband has settled in really well, it is lovely to have him here and we are so glad that you are happy with everything.


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Review of

Waterside House

from Christine R (Daughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not recommend this care home enough. My mom is well cared for and looked after. All staff are very friendly.

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Review of

Waterside House

from Linda S (Sister of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in Waterside for over five years now, and we have never had any concern for her welfare. She could not be cared for any better. All the staff from management to carers, kitchen, entertainer and garden staff are so friendly and caring, and always there to ask anything and really go
out of their way to help in any way they can, so we never have to worry about my sister.

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Review of

Waterside House

from Josephine O (Daughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home in a purpose-built building for residents with dementia. Staff are hardworking and very caring. The management are always available to listen and to act on any requirements. The chaplain is very kind and actively involved with the community to meet any faith or emotional support
needs. I would highly recommend this care home.

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Review of

Waterside House

from Jean J (Niece of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visit my aunt every week and find the staff very welcoming. Nothing seems to be too much trouble for them. The home is clean and my aunt is very well cared for always clean, hair beautiful (a visit to hairdresser in home each week). Lots of entertainment for the residents and keep fit. Exercise for
their minds and body.
A warm and welcoming environment for residents and visitors alike.

Reply from Caroline Griffiths, Home Manager at Waterside House

Thank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your lovely kind words.


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Review of

Charnwood House

from Alison B (Daughter of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Honestly, my mum has vascular dementia and what a complete turnaround. Obviously, she still has dementia but since my mum started residing in Charwood she has gone from strength to strength. She engages with people, laughs - I feel as though I have my mum back. The care team are excellent food, rooms
and entertainment all brilliant. Thank you all so much forever in your debt.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you so much for your lovely words, I will pass these on to the staff as I know they will appreciate them. We are all so glad that mum has settled in as well as she has and we love having her here at Charnwood House.


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Review of

Waterside House

from Deborah K (Daughter of Resident) published on 26 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind caring staff that go above and beyond to include the residents in fun activities. They always have time for a chat. The home itself is warm and welcoming. Families are made to feel so welcome when visiting. They help us create amazing memories with our mom, helping to create a fantastic tea party
for her recent birthday. All homes should be like this!

Reply from Caroline Griffiths, Home Manager at Waterside House

Many thanks for your review, it are much appreciated and also your kind words. The team will be really pleased to know that their dedication and commitment is appreciated. I will pass your lovely kind words onto the team.


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Review of

Charnwood House

from Rose B (Daughter of Resident) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving here in November 2024, our mum has come on leaps and bounds. We have peace of mind she is in a safe, well-run establishment. The staff are polite, professional and helpful always looking happy in their role as caregivers. Excellent!

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Review of

Charnwood House

from L K (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Charnwood House for two years now. She is very well looked after and all the carers are kind and friendly. Mum's room is always clean and tidy as are the lounge areas. The only issues we have had is that some items have gone missing over time but understand that this is inevitable.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you for your kind words, I will pass this on to the staff team. Mum is always a pleasure to have and she always seems very happy here. I apologise for the missing items, if there is anything in particular please pop by and see me and I will be more than happy to look into it for you.


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Review of

Abbey Park Nursing Home

from Lisa B (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is 93 and has been a resident at Abbey Park for almost four years now and I consider that she is very fortunate to be there. From the outset, they cared for Mum with great kindness, dignity and patience and became like an extended family to her and us. All the staff really do care about their
resident's mental and physical wellbeing and they extend that to the wider family as well. They always try to encourage everyone to treat Abbey Park as if it were their own home and join in with the daily variety of stimulating sessions and regular events. With their help, Mum has eventually settled down nicely and has even regained her sense of humour which makes visiting a lot more pleasant and enables us to spend quality time together now. I honestly think that Abbey Park is a lovely place with a nice atmosphere and the dedicated staff have worked wonders with my mum, for that I am truly grateful.

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Review of

Charnwood House

from C A (Daughter-in-law of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Facilities, food and staff all first rate and can't recommend enough. Always confident that on any visit mum will be happy to see us and so lovely to have piece of mind to know that mum is cared for and safe.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you so much for such positive feedback. I will pass your kind words and feedback to them. Your mum is always so happy and we love having her here.


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Review of

Charnwood House

from Jim W (Son of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Charnwood House is by far the best care home for mum out of the three we have experienced in the area. The staff have all got to know mum and are more than aware of her needs and likes.
The manager's door is always open with a friendly chat on the way in or out.
Knowing mum is well cared for gives
the whole family piece of mind.
I can't recommend strongly enough.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you for such kind words. I know the staff will be very pleased with your feedback. It is a real pleasure to look after you mum.


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Review of

Abbey Park Nursing Home

from K W (Granddaughter of Resident) published on 17 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan's very happy here - all the staff are great and she loves the different activities that she can get involved with and that there is such a range of activities. Thanks to the staff and everyone involved.

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Review of

Waterside House

from Linda W (Daughter of Resident) published on 26 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is so satisfying to know that Mom is well cared for, well fed and has access to a range of fulfilling activities. The staff are all caring, pleasant and do their best for all the residents.

Reply from Caroline Griffiths, Home Manager at Waterside House

The staff at Waterside House will be really pleased to know that their dedication and commitment is appreciated. I will pass onto the team your lovely kind words.


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Review of

Waterside House

from M P (Daughter of Resident) published on 25 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are more than helpful, they show a great deal of care to residents. The staff listen to anything we have to ask or questions we have. The home feels friendly and welcoming. When we visit the place feels, looks and smells clean and fresh. We are grateful for their support and caring.

Reply from Caroline Griffiths, Home Manager at Waterside House

The staff at Waterside House will be really pleased to know that their dedication and commitment is appreciated. I will pass onto the team your lovely kind words.


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Review of

Waterside House

from Susan S (Daughter of Resident) published on 4 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful home Waterside House is, I say home because that's just what it feels like. I'm so glad we made the choice for my mom to stay there. Right from the start all the staff made her feel very welcome catering for all her needs always with a smile and kindness. As I live quite a way from
the home it is reassuring to know that I'm kept well informed of any issues or problems and they are always dealt with promptly. The home is always buzzing with something to keep everyone happy the entertainment girls are wonderful encouraging everyone to join in. What a wonderful team you all are. Thank you.

Reply from Caroline Griffiths, Home Manager at Waterside House

The staff at Waterside House will be really pleased to know that their dedication and commitment is appreciated. I will pass on to the team your lovely kind words.


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Review of

Waterside House

from Marilyn C (Daughter of Resident) published on 21 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Waterside House is a warm and caring community.
The staff takes excellent care of my mom and all the other residents, which is such a relief knowing she is safe and happy.
I am kept aware of any health issues, receiving phone calls if there is a problem and the staff offering reassurance they are
dealing with any emergencies. As I live a long way from the home this is so helpful.
There are always activities of some sort happening which help to keep my mom happy and alert.
Music is said to help Dementia sufferers and you can always hear something on the sound system which is wonderful. The activities coordinators are amazing bringing the home to life and involving everyone. Thursday hairdressing day is a delight to see.
There's a great community of families and we all enjoy helping with activities and fundraising events.
Every member of staff gives 100% and deserves a big thank you.
I cannot praise Waterside House enough and am so happy we found them to help us with mom's autumn years.

Reply from Caroline Griffiths, Home Manager at Waterside House

The team will be really pleased to know that their dedication and commitment is appreciated. I will pass your lovely kind words on to the team.


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Review of

Abbey Park Nursing Home

from D A (Husband of Resident) published on 27 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife always says she likes the staff and the home but she would rather be at home. She has never once in 10 months passed a negative comment re the home. I, her husband appreciate how well the staff is coping with the never-ending query "When am I going home?".
Please keep up the very good work.

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Awards / Recognitions (8)

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