MHA in West Yorkshire | 3 Care Homes

Review of
Warde Aldam Nursing Home
from J I (Wife of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

In the 3 months since visiting WA, we have peace of mind when leaving our loved one in their care.

Reply from Mark Quarmby, Home Manager at Warde Aldam Nursing Home

Thank you for your review. We are delighted that you have peace of mind when leaving your loved one in our care. I will share your review with the team.

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Review of
Gledhow
from M C (Daughter of Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience

My mum received amazing care at Gledhow. The staff recognised her as an individual and got to know her despite her advanced dementia. They treated her with dignity and warmth and we're hugely grateful.

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Review of
Gledhow
from J J (Wife of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience

My husband settled so well into Gledhow and joined in the activities which amazed me! He was not a man for conversation at the end by the care was amazing all the way through his stay albeit only 3 weeks before his death.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you for your amazing feedback. This has been shared with my team at Gledhow Nursing Home, and they are very pleased that your loved one was cared for at Gledhow and that we were able to give a high standard of care. Thank you again, and I will make sure your lovely comments are shared with the wider team of Gledhow Nursing Home.

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Review of
Glen Rosa
from Zoe M (Niece of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

The team in Kitwood, Glen Rosa, are exceptionally kind and caring towards my aunt. They understand her as an individual and appreciate her personality, drivers and triggers. The atmosphere is respectful and calm, with stimulation provided through regular activities and interactions with staff. Having

the opportunity to spend time outside in the garden, when the weather allows, feels very important. My aunt's room is kept very clean, her clothes are regularly laundered and meal times offer alternatives to suit different appetites. I find that communication is generally really good, and have peace of mind that any issues will be highlighted and acted upon.

Reply from Adam Carling, Home Manager at Glen Rosa

Thank you for considering us and writing a review. We're grateful and happy to hear that your loved one is happy and well cared for and is able to spend time in the garden. The team at Glen Rosa work hard to create a supportive environment and be responsive and your feedback is truly appreciated.

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Review of
Gledhow
from S H (Daughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

My mum was moved from the hospital to Gledhow home which was a good move as she was able to spend the last couple of weeks of her life peacefully in her own room and visitors were able to come and go at different times instead of visiting hours. The staff were always friendly and helpful keeping me

informed of Mum's condition and what had happened etc.

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Review of
Glen Rosa
from Chris W (Son of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Caring, helpful and thoughtful staff, who look after Mum very well. I am usually kept well informed about any significant changes with Mum and feel confident that she is receiving really good care. Whenever I visit the staff are very friendly and welcoming.

Reply from Adam Carling, Home Manager at Glen Rosa

Thank you for your kind words and for sharing your experience. We are delighted to hear that your loved one feels comfortable and well cared for. Our team is dedicated to providing the best possible support, and your feedback means a lot to us. If there is anything more we can do, please don't hesitate to reach out.

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Review of
Glen Rosa
from Maria E (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

My mum has lived at Glen Rosa for three years. She continues to enjoy life there and has made many friends both residents and carers. A lot of the carers have been there since her arrival so know her well. There are activities provided for the residents to join in with should they wish to and my mum

is always the one getting up to dance! I would recommend Glen Rosa to anyone seeking care for an elderly relative, it has a warm and homely feel to it. The food is also excellent.

Reply from Adam Carling, Home Manager at Glen Rosa

Thank you for taking the time to share your thoughts. We're so pleased to hear that your loved one is happy and well cared for. Our team works hard to create a warm and supportive environment, and your feedback is truly appreciated.

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Review of
Gledhow
from P W (Niece of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience

Staff are very willing, hard-working and friendly. Took a while to get Aunt covered to keep warm even though to visitors/staff the rooms were adequately heated.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you very much for completing the review for Gledhow Nursing Home. Our team are valuable for our service, and I shall share this with them.

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Review of
Gledhow
from George B (Husband of Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience

During my wife's time at Gledhow, we were treated with the friendliest and greatest respect by all staff.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you so much for the lovely review and, thank you for your ongoing support. I will share the lovely review with my team.

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Review of
Gledhow
from Peter B (Son of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience

Since my mother's entry into Gledhow nearly 10 years ago, she has been treated with compassion and dignity by all the staff, when my mum entered the home, her life expectancy was 3 months, I think it is due to the excellent care she receives at the home is the reason for her longevity, the staff are

a credit to the group and are superbly led by fantastic management and staff. Kind regards.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you so much for taking the time to review our home and the care you and your loved one have received. Your kind words will be shared with the team and we will continue to strive to deliver outstanding care.

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Review of
Gledhow
from M B (Husband of Resident) published on 2 January 2025

Submitted via Website • Report

Overall Experience

My wife has been in Gledhow Care Home for over a year now. She has advanced dementia and is very well looked after by the excellent staff who are always patient and friendly. The home has no restrictions on when I can visit and always keep me informed of what is happening in relation to my wife. I would

thoroughly recommend the home.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you so much for the lovely review. It makes us really happy and grateful to know that the care we provide at Gledhow Nursing Home is making a difference in your wife's time with us and it is appreciated. Your wife is a lovely person and it is our privilege to care for her. Thank you.

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Review of
Glen Rosa
from C H (Daughter of Resident) published on 12 December 2024

Submitted via Postal Card • Report

Overall Experience

My mother passed away in Glen Rosa after nearly six years in residence with excellent care to the very end. The kindness and understanding shown to both my mother and myself, made her loss more bearable as all the staff cared for us like one big family.

Reply from Sophie Hegarty, Home Manager at Glen Rosa

Thank you for your kind words. It has been a pleasure for the staff here at Glen Rosa to have known and cared for your Mum.

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Review of
Gledhow
from Karen P (Daughter of Resident) published on 9 December 2024

Submitted via Postal Card • Report

Overall Experience

The staff at Gledhow care home were fantastic in the way that they managed Mum's move from hospital into the facility and immediately made her comfortable and at home.
She was always treated with care, dignity and respect and I am very grateful that her final days were in such a wonderfully caring

place.

Reply from Rita Kaur, Home Manager at Gledhow

It is our privilege to care for your mum. I will share this review with my team as this means a lot to us all.

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Review of
Warde Aldam Nursing Home
from C W (Daughter of Resident) published on 5 December 2024

Submitted via Postal Card • Report

Overall Experience

I would like to thank everyone at Warde Aldam Nursing Home for their care and kindness not only to my mother but to the whole family.

Reply from Jennie Hamblin, Operations Support Manager at Warde Aldam Nursing Home

Thank you for completing a review. I am delighted that you found us caring and kind, not only to your mother but to the whole family.

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Review of
Gledhow
from Sue H (Daughter of Resident) published on 31 October 2024

Submitted via Website • Report

Overall Experience

My Mum received wonderful care at Gledhow - all the staff are so caring, professional and respectful of the residents. The ethos is fantastic - nothing is too much trouble either for residents or relatives and the staff, whether nurses, carers or domestic staff, all buy into that approach and do brilliant

jobs. I am so grateful for all the staff did for Mum and I know she could have been better cared for. Gledhow is a superb nursing home and if you can get a place for your relatives there do it!

Reply from Rita Kaur, Home Manager at Gledhow

Thank you so much for taking the time to review our care home. We value all feedback and will share your lovely review with the team here at Gledhow Care Home.

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Review of
Gledhow
from P F (Daughter of Resident) published on 25 September 2024

Submitted via Website • Report

Overall Experience

Mum has only been at Gledhow for approx 3 weeks; however, the care she received was outstanding. In the last few days of Mum's life, it was so obvious that the staff were simply not doing a job; they actually really cared.
I can honestly say that when I was asked to go the nursing home as Mum had deteriorated

I wasn't sure if I would be able to handle the situation (as never had to do anything like that before. I was only able to do this with the support of the staff who also looked after me, keeping me fed and watered, as well as mum.
I will never forget the kindness and care of every member of staff I encountered over the five days I was there.
Special thanks to the senior male nurse and Deputy Manager who supported me on the day Mum passed.
My sister and I will never forget the exceptional care Mum received and it brings us both comfort at this difficult time.

Reply from Rita Kaur, Home Manager at Gledhow

We value all lovely feedback as this helps us to improve our service. Thank you for the positive comments on my senior nurse and deputy manager and the care team, who work hard to deliver the high standards of quality care at all times. I will pass on your feedback to my team. We will continue to serve from heart.

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Review of
Gledhow
from Karen M (Daughter of Resident) published on 25 September 2024

Submitted via Website • Report

Overall Experience

My mum has been at Gledhow for over 12 years. She has had excellent care throughout this time. The staff are wonderful. Very caring and kind. Management is also very good. Very responsive communication. I'm so thankful for everyone there, for all they do.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you for your kind words. I am delighted that you find our staff wonderful and the care excellent. I will share this review with the team.

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Review of
Gledhow
from A L (Daughter of Resident) published on 25 September 2024

Submitted via Postal Card • Report

Overall Experience

My father had a very good stay here. The staff were all lovely and helpful. Big special shout out to one of the staff who went above and beyond. Sadly he became ill due to his illness and had to be moved to a hospice. (His wish was to die at the hospice) but wouldn't hesitate to recommend the home and

the manager and all the lovely staff.

Reply from Rita Kaur, Home Manager at Gledhow

My sincere thanks for your feedback. The team here at Gledhow nursing home truly walk in every day with the culture of care and our residents are the centre of everything that we do. We pride ourselves on the family atmosphere as it is the teamwork of all of us that makes everything a success. Thank you again and I will give the feedback to my team.

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Review of
Warde Aldam Nursing Home
from C W (Friend of Resident) published on 24 September 2024

Submitted via Postal Card • Report

Overall Experience

We visited our friend and we were treated kindly with all the staff we encountered.

Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home

Thank you for taking the time to send us this review, they are very valuable to us, I shall be sure to share it with my teams.

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Review of
Gledhow
from R I (Husband of Resident) published on 23 September 2024

Submitted via Postal Card • Report

Overall Experience

Since my wife moved into Gledhow, she has been extremely well looked after by the excellent team. They are always welcoming and considerate and do their very best to keep her safe and well cared for. The homecooked meals are lovely - especially the homemade cake on her birthday. The continuous programme

of activities demonstrated the dedication to making the residents feel stimulated and entertained. The staff are not only supportive of my wife but also of all of us as a family. Thank you, Gledhow!

Reply from Rita Kaur, Home Manager at Gledhow

Thank you for the kind review of our home and the staff in the home. We strive to deliver outstanding care and deliver life enrichment to all of our residents and their circle of care. I will share your feedback with my team at Gledhow.

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Care Homes Owned by MHA in West Yorkshire

MHA Locations in West Yorkshire (3)

MHA Reviews in West Yorkshire (308)

Warde Aldam Nursing Home

Gledhow

Gledhow

Glen Rosa

Gledhow

Glen Rosa

Glen Rosa

Gledhow

Gledhow

Gledhow

Gledhow

Glen Rosa

Gledhow

Warde Aldam Nursing Home

Gledhow

Gledhow

Gledhow

Gledhow

Warde Aldam Nursing Home

Gledhow

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