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Care Homes Owned by MHA in Wiltshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by MHA in Wiltshire

Only the locations & reviews in Wiltshire for MHA are showing below.

View the details of all 76 locations (with 5279 reviews) owned by MHA

MHA Locations in Wiltshire (2)

 

2 Care Homes owned by MHA in Wiltshire

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Fitzwarren House

Kingsdown Road, Swindon SN3 4TD 

9.9 119 reviews
"My mum came to this care home in October 2024. Although it is still a fairly recent admission to make a more detailed review, based on my…"   Read all 119 reviews
Location Type Care Home

Fitzwarren House, in Swindon, is a spacious and purpose-built building specifically designed to suit the needs of individuals with dementia. Carers carry out personalised care packages, while looking to maintain an environment in which residents feel… Read more about Fitzwarren House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms from £1,462 / week
The Fairways

Malmesbury Road, Chippenham SN15 5LJ 

9.7 36 reviews
"Since Dad has moved to the home he has been treated with dignity and care. Staff are always so pleased to see visitors and help with any…"   Read all 36 reviews
Location Type Care Home

The Fairways care home overlooks a golf course and is situated close to the attractive town of Chippenham, providing modern and yet homely accommodation for 60 residential and residential dementia care residents. The extensive choice of accommodation,… Read more about The Fairways

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • 60 Rooms from £1,362 / week

MHA Reviews in Wiltshire (155)

9.7
MHA has a Group Review Score of 9.7 (9.656) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to MHA must have a Review Score.

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Review of

Fitzwarren House

from C W (Daughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fitzwarren House is an exceptional palace and we are so glad it was recommended to us. Every member of staff has shown kindness and compassion; the quality of the care here is outstanding. We would like to thank you all for your hard work and professionalism. Very best wishes.

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Review of

Fitzwarren House

from Adrian P (Son of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to this care home in October 2024. Although it is still a fairly recent admission to make a more detailed review, based on my experience on visits to my mum so far, she is settling in well and is starting to feel relaxed and happy in her new surroundings. The staff are always very friendly
and helpful and the facilities plus the food and activities are of a high standard.

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Review of

Fitzwarren House

from E P (Resident) assisted by family/friend published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All very good

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Review of

Fitzwarren House

from W P (Wife of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to Fitzwarren House in November and he has been a difficult patient due to his illness but he staff have been wonderful.

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Review of

Fitzwarren House

from Karen T (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been in Fitzwarren House since July 2024. The Care he receives is above and beyond. My Dad has flourished here with the Care and Attention he has from his Nurses and Carers. We cannot Thank everyone enough.

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Review of

Fitzwarren House

from D J (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came to this care home in July and we cannot believe the improvement in him. He a much happier person and treated so kindly by everyone here. They take the time to listen and help. Nothing is too much trouble. Everything is of very high standard but the personal touch is second to none!

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Review of

Fitzwarren House

from Paul L (Son of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Fitzwarren House is a clean homely environment with decent range of facilities.
I cannot speak highly enough of staff dedication to their work. All demonstrate kindness and compassion towards residents, and encourage interaction in activities, and not forgetting those behind scenes who ensure everything
runs smoothly. There's always contact between visits with any relevant updates on mum's condition, which is reassuring. Key to wellbeing is being treated with dignity, and my observations and her behaviour suggest this is satisfied.

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Review of

The Fairways

from B H (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Dad has moved to the home he has been treated with dignity and care. Staff are always so pleased to see visitors and help with any concerns. They have been so supportive to me as well with the hard transition of moving Dad to the home. We have regular catch up meetings where Dad's care is discussed
so I know what is happening.

Reply from Adam Baker, Home Manager at The Fairways

Thank you so much for your generous review, we are always so happy to welcome families and value how meaningful your presence is to your loved one.


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Review of

The Fairways

from G M (Son of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and family celebrated her 100th birthday while she was a resident at the care home. Because of numerous logistical challenges, the family was undecided what form the celebration should take. I discussed this issue with the care home management. Unprompted, they offered to arrange the whole
event. I cannot praise highly enough the way in which this was managed. On the day itself, the home manager and another staff member decorated the room beautifully and served up the delicious Sunday lunch with obvious pleasure to twenty of us who had come from Australia, Thailand, America and the UK to celebrate this auspicious occasion. I wish to thank again both the home manager and the other staff member for their kindness and enthusiasm thus ensuring that the birthday was truly special.

Reply from Adam Baker, Home Manager at The Fairways

It is an absolute honour and privilege to have the opportunity to host such a special occasion and such a special treat to have so many from around the world visit.


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Review of

The Fairways

from Ej S (Wife of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has issues with his health the past few months (more than usual) the staff have always kept me informed and have updated me after a doctor has visited. I have had to contact a consultant regarding his main issues, so between us all he hopefully will be getting the best care. He has lived
at The Fairways since September 2020, although it's a long journey for me to visit, he is settled and happy here. Has joined in the activities when he's been able to, and has had some lovely trips out.

Reply from Adam Baker, Home Manager at The Fairways

Thank you so much for the kind review, we appreciate it and will continue to keep all families as involved as we can to provide the best care.


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Review of

The Fairways

from A R (Wife of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my husband receives. The staff are all very friendly and helpful. The food is good and my husband who has a good appetite is always offered second helpings .The room are kept clean although it must be very difficult sometimes.

Reply from Adam Baker, Home Manager at The Fairways

It is an absolute pleasure and honour to support your husband and we thank you for the years of support also.


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Review of

Fitzwarren House

from Sandy W (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy here and has a lovely group of friends that she spends time with daily. There is an social medial group that keeps families up to date with photos of all the activities mum is involved in and she's attends pretty much all of them. The staff are lovely and I couldn't wish for a better
group of people to care for her. All of the staff in the care home are friendly and approachable and helpful at all times. I would highly recommend Fitzwarren house and my mum would definitively match my recommendation.

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Review of

Fitzwarren House

from Jill G (Power of Attorney of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Not only am I the POA to the resident, I am also the Goddaughter. I have a major commitment to my own frail mother which takes much of my time. Having the Manager and her team at Fitzwarren House caring for the complex needs of my Godmother. I can rest knowing all her needs are being fulfilled 100%.
Having
placed another dear friend in the same home six years ago, I couldn't have been happier that Fitzwarren House was able to care for another resident who was also my responsibility. Fitzwarren House has high standards, the standards we want for people we care about.

Reply from Sue Smith, Home Manager at Fitzwarren House

Thank you so much for this. I will share it with the team.


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Review of

Fitzwarren House

from M S (Son of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very comfortable at Fitzwarren House care home. Carers are reassuring and informative to residents and family. Staff and carers made my mother's 95th birthday a special day, memorable. Can't think of anywhere else better.

Reply from Sue Smith, Home Manager at Fitzwarren House

Thank you so much. I will share with the team who will appreciate this.


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Review of

Fitzwarren House

from S F (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff are very helpful. Always made to feel welcome. Mum is happy there and settled. Activities can be lots of fun for her, just sad she can never remember them. She likes the food, mum has a choice daily and the staff have a laugh with her.

Reply from Sue Smith, Home Manager at Fitzwarren House

Thank you so much for this review. I will make sure that the whole team sees it.


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Review of

Fitzwarren House

from L F (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came into Fitzwarren House mid July 2024 and is still a resident now. By August 2024 we had noticed what a difference her being in the home was making to her. She gained weight, was encouraged, was nursed, was very well cared for and so were we as a family. All of the staff cared for us and
would keep up us in the loop when mum needed a doctor or any outside help. We greatly appreciate the loving care and respect that is given to mum.

Reply from Sue Smith, Home Manager at Fitzwarren House

Thank you for this lovely review. I will ensure that the whole team sees it.


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Review of

Fitzwarren House

from C B (Son of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent care-home. I have added the star ratings below which give a good overview of our view of the care home. This is based on two years of experience of this care home, although we have had neighbours who have stayed here.

Reply from Sue Smith, Home Manager at Fitzwarren House

Thank you so much for this lovely review. I will share it with the team.


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Review of

Fitzwarren House

from Clare R (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for 15 months, since several falls which resulted in being unsafe to be at home alone. Since moving in she has had the opportunity to do activities and socialise, which has helped her confidence and mood.
She loves her own room and ability to have her own things around her.
She also enjoys sitting on the balcony in the summer, which is situated well for the sun and covered in plants and flowers. Mum also enjoys her meals which she can enjoy in her room or with others in the dining room. The choice of food and meal portions are always appetising. When we had to find a home for mum Fitzwarren was highly recommended and it has not disappointed. The staff are friendly and work hard to provide high quality care in an ambient atmosphere. The senior staff are highly professional and provide effective communication regarding care and any updates. They also are supportive when meeting individual needs and understand the importance of maintaining independence.

Reply from Sue Smith, Home Manager at Fitzwarren House

Thank you so much. It's good to know that we are getting it right.


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Review of

Fitzwarren House

from Richard B (Son of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Fitzwarren House for the past 8 months and I have nothing but praise to offer. As mum's health began to deteriorate we were faced with the daunting decision to move her from an independent living retirement home to a nursing home. Whilst my father was cared for splendidly 6 years
ago at Fitzwarren Court we nevertheless looked at options for mum's care needs. After checking out other care homes we, as a family, all agreed that Fitzwarren House still stood out miles above all other local homes and therefore concluded it was the right place for mum. Mum is shown the most upmost respect by each and every member of staff. All her needs are fully met and she regularly expresses how cared for she feels. On days when she feels a little down due to her health there are regular visits from staff who go above and beyond to help lift her mood. The site itself if spotless and provides an environment which is safe and helps all residence maintain a relaxing lifestyle.

Reply from Sue Smith, Home Manager at Fitzwarren House

Thank you for this lovely review. I am glad that you think you made the right decision.


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Review of

Fitzwarren House

from Jacqueline G (Niece of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The best thing that ever happened to me was when my aunt got a place at Fitzwarren House. My aunt didn't arrive in the best of health - she had been at another home - which didn't work out. When she first arrived there - in December 2018 - I honestly didn't think she would make Christmas - 6 and a bit
years later she is happy and healthy. I feel quite emotional as we owe everything to the care she has received at Fitzwarren House. My aunt always took pride in her appearance - but with dementia she is not the person she once was. If your family member is the same or similar you will know what I mean. However she has her hair done regularly - which she loves and is always dressed well - again something she loves. When we visit she is always smiling, happy and having a laugh with the staff. I thank the day I got my aunt into Fitzwarren house - as I now sleep well and know she could not receive better care - in-fact the staff take pride in their high standards.

Reply from Sue Smith, Home Manager at Fitzwarren House

Thank you so much. Your aunt is a joy. I will share your words with the team.


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Awards / Recognitions (8)

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