Care Homes Owned by MHA

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by MHA
As a national charity, MHA enables people to live later life well through 77 specialist care homes and 65 thriving retirement living schemes.

They deliver 364 different group, club, activities and classes each week in 192 locations to 11,400 older people. With 80 years’ experience they put people at the heart of everything they do in all their homes and schemes across Britain.

All donations and any surplus generated is invested into the services they provide for their 19,000 residents and members. They have 6,500 dedicated colleagues, supported by 3,000 generous volunteers.

MHA Locations (76)

 

76 Care Homes owned by MHA

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Mapplewell Manor

Greenside Avenue, Mapplewell, Barnsley S75 6BB 

9.8 153 reviews
"My 79 year old father had contracted a viral infection whilst on holiday in Benidorm - He was transferred via a Medical flight to Hospital…"   Read all 153 reviews
Location Type Care Home

Mapplewell Manor is a Barnsley care home that opened in April 2013. The home provides long-term residential care for up to 87 residents in en suite accommodation. The passionate team are proud to deliver personalised care in a warm, supportive and friendly… Read more about Mapplewell Manor

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • Sensory Impairment
  • 87 Rooms from £1,264 / week
Ryelands

15 Beddington Gardens, Wallington SM6 0JF 

9.8 42 reviews
"The care home have been so welcoming to my Mum and all her visitors. They pay a great deal of attention to their clients and their…"   Read all 42 reviews
Location Type Care Home

Ryelands care home delivers residential and residential dementia care for 50 residents, in purpose-built, en suite accommodation. The home is situated within beautifully landscaped grounds in the centre of Wallington, close to the town centre, national… Read more about Ryelands

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • 50 Rooms from £1,579 / week
Trembaths

Talbot Way, Letchworth Garden City SG6 1UA 

9.8 56 reviews
"Ever since I went to Trembaths I have been treated as part of a loving family, although it is my husband who is the resident. My husbands…"   Read all 56 reviews
Location Type Care Home

Located in Letchworth, MHA Trembaths holds a special place as the first nursing home opened by MHA in 1989, setting a trend as the first care home in the UK’s first garden city. The home provide nursing, residential dementia and palliative care for 51… Read more about Trembaths

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 51 Rooms from £1,218 / week
Glen Rosa

24 Grove Road, Ilkley LS29 9PH 

9.8 87 reviews
"The team in Kitwood, Glen Rosa, are exceptionally kind and caring towards my aunt. They understand her as an individual and appreciate her…"   Read all 87 reviews
Location Type Care Home

Glen Rosa care home is situated in Ilkley and provides residential and residential dementia care for 47 residents in a modern yet homely, purpose built en suite accommodation. Glen Rosa is located in a quiet, rural residential area, close to Ilkley town… Read more about Glen Rosa

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 47 Rooms from £1,286 / week
Warde Aldam Nursing Home

Westfield Lane, South Elmsall, Pontefract WF9 2JX 

9.7 118 reviews
"I would like to thank everyone at Warde Aldam Nursing Home for their care and kindness not only to my mother but to the whole family…"   Read all 118 reviews
Location Type Care Home

Warde Aldam Nursing Home offers a care service that respects individual needs and independence, offering both long and short-term care packages. The property has been purpose-built for efficient care, in pleasant surroundings and with landscaped gardens,… Read more about Warde Aldam Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 60 Rooms from £940 / week
Greenways

227 Hawthorn Road, Bognor Regis PO21 2UW 

9.7 46 reviews
"The care my relative receives at Greenways is excellent. The manager and her staff are kind, caring and go out of their way to help the…"   Read all 46 reviews
Location Type Care Home

MHA Greenways is located in the seaside town of Bognor Regis. Greenways provides a homely en suite accommodation for 44 residents with residential and residential dementia care needs. As well as long term care, Greenways offers short-term stay. Residents… Read more about Greenways

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 44 Rooms from £1,183 / week
Alexandra House

Marine Parade, Dovercourt, Harwich CO12 3JY 

9.7 68 reviews
"A truly caring team and I'm very grateful for all their care and hard work they provide, to make sure my dad and all other residents are…"   Read all 68 reviews
Location Type Care Home

MHA Alexandra House was originally a historic hotel hosted by King Edward VII in 1905, the care home is purpose-built offering modern facilities while retaining its rich heritage. The home provides compassionate residential and dementia care for 47 residents,… Read more about Alexandra House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 47 Rooms from £1,136 / week
The Fairways

Malmesbury Road, Chippenham SN15 5LJ 

9.7 36 reviews
"Since Dad has moved to the home he has been treated with dignity and care. Staff are always so pleased to see visitors and help with any…"   Read all 36 reviews
Location Type Care Home

The Fairways care home overlooks a golf course and is situated close to the attractive town of Chippenham, providing modern and yet homely accommodation for 60 residential and residential dementia care residents. The extensive choice of accommodation,… Read more about The Fairways

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • 60 Rooms from £1,362 / week
Elmside

Elmside Walk, Hitchin SG5 1HB 

9.7 72 reviews
"I viewed six homes in the area for a wonderful lady with dementia who was my neighbour. The two ladies are truly exceptional managers,…"   Read all 72 reviews
Location Type Care Home

Located in the picturesque town of Hitchin near Stevenage and just a short stroll from the town’s lively centre, MHA Elmside provides residential and dementia care for 69 residents. The home is conveniently located with easy access to local cafés, shops,… Read more about Elmside

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Substance Misuse
  • 69 Rooms from £1,282 / week
Langholme

Arwenack Avenue, Falmouth TR11 3LD 

9.7 97 reviews
"I can't fault the staff with their care for my elderly aunt who is bedridden and almost blind. I'm sure at times she can be very awkward,…"   Read all 97 reviews
Location Type Care Home

Langholme is a homely and versatile care residence, located in the popular coastal town of Falmouth and employing skilled carers to deliver person-centred solutions that protect the well-being of residents over the long term. The service values the… Read more about Langholme

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 40 Rooms from £1,154 / week
Bradbury Grange

74 Canterbury Road, Whitstable CT5 4HE 

9.7 46 reviews
"I received a wonderful welcome to the home, with attention and consideration to every detail. The staff were very professional and…"   Read all 46 reviews
Location Type Care Home

Bradbury Grange offers tailored residential and residential dementia care for 50 residents in a welcoming, supportive and friendly environment. The home offer a homely, family atmosphere with comfortably furnished bedrooms and en suite wet rooms. With… Read more about Bradbury Grange

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 50 Rooms from £1,335 / week
Reuben Manor

654 Yarm Road, Eaglescliffe, Stockton-on-Tees TS16 0DP 

9.7 100 reviews
"The staff of Reuben Manor are always supportive from the carers to the management. They have my mum's best interests at heart and can read…"   Read all 100 reviews
Location Type Care Home

Reuben Manor sits on the outskirts of the historic market town of Yarm and provides residential and residential dementia care for 83 residents, in modern yet homely, purpose built en suite accommodation. Well served by public transport including… Read more about Reuben Manor

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 83 Rooms from £1,370 / week
Queen's Court

2 Downing Close, Bottisham, Cambridge CB25 9DD 

9.7 62 reviews
"I have given Queen's Court excellent on all counts - they are undergoing extensive renovations - hence 'good' for rooms at the moment. My…"   Read all 62 reviews
Location Type Care Home

Recognised as ‘Outstanding’ by the Care Quality Commission (CQC) in February 2021, and located in the peaceful village of Bottisham, just six miles from Cambridge and Newmarket, MHA Queens Court is at the heart of the local community. The home provide… Read more about Queen's Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 55 Rooms from £1,198 / week
Hampton Lodge

33 Hill Lane, Southampton SO15 5WE 

9.7 32 reviews
"Mum has had excellent care here; The staff are kind and thoughtful and worked really hard to make sure she had everything she needed, even…"   Read all 32 reviews
Location Type Care Home

Hampton Lodge offers high quality nursing, residential dementia and respite care for up to 44 older people. Situated a couple of miles from the famous Southampton docks and close to the city centre, Hampton Lodge is a purpose-built home, providing tailored… Read more about Hampton Lodge

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 44 Rooms from £1,183 / week
Gledhow

145/147 Brakenwood Drive, Gledhow, Leeds LS8 1SF 

9.7 102 reviews
"My mum received amazing care at Gledhow. The staff recognised her as an individual and got to know her despite her advanced dementia. They…"   Read all 102 reviews
Location Type Care Home

Situated in Gledhow, a quiet suburb of Leeds, the home is well connected to the wider community and less than a 15-minute drive into Leeds city centre. Gledhow has 51 places for nursing and dementia nursing care and for those who enjoy the outdoors,… Read more about Gledhow

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 51 Rooms from £1,436 / week
Sandygate

57 Sandygate, Wath-upon-Dearne, Rotherham S63 7LU 

9.7 55 reviews
"All my experiences of Sandygate have been positive: My mum was made to feel welcome and at home immediately. The staff are fantastic,…"   Read all 55 reviews
Location Type Care Home

Sandygate has been purpose-built for modern residential and dementia care practice, registered for fifty-four residents and located conveniently close to shops and other community amenities. Comfortable furnishings and communal areas, combine with… Read more about Sandygate

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 54 Rooms from £844 / week
Davids House

Pool Road, Harrow HA1 3YH 

9.7 66 reviews
"The staff at Davids House organised a wonderful 100th birthday for our mum. They really went out of their way to make it a lovely day for…"   Read all 66 reviews
Location Type Care Home

Davids House is a purpose-built home offering residential and residential dementia care located in a quiet residential area of Harrow with public transport, London Underground and national rail stations close by. They pride themselves on providing… Read more about Davids House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 30 Rooms from £1,506 / week
Cromwell House

Cecil Road, Norwich NR1 2QJ 

9.7 63 reviews
"Our Mother was a resident at Cromwell House for the last year of her life. She settled into life at Cromwell very well and appreciated the…"   Read all 63 reviews
Location Type Care Home

Nestled in a quiet residential area of Norwich and just a short distance away from the city centre, MHA Cromwell House is a residential care home providing specialist care for 38 residents. The home was built in 1969 and thoughtfully expanded over the… Read more about Cromwell House

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • 38 Rooms from £1,106 / week
Epworth Grange

1 Chirmside Street, Bury BL8 2BX 

9.7 54 reviews
"My mum decided to move to Epworth Grange after a fall at home impacted her mobility and confidence. Her choice was based on good reports…"   Read all 54 reviews
Location Type Care Home

Epworth Grange, in Bury, is organised to suit an independent style of living, together with the practice of personalised care packages. The service looks to integrate residents into a warm community atmosphere, with a number of communal areas and… Read more about Epworth Grange

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • 41 Rooms from £1,015 / week
Charnwood House

77a Beake Avenue, Radford, Coventry CV6 3AQ 

9.7 79 reviews
"Honestly, my mum has vascular dementia and what a complete turnaround. Obviously, she still has dementia but since my mum started residing…"   Read all 79 reviews
Location Type Care Home

Located on the outskirts of Coventry and only a short distance away from the city centre, MHA Charnwood House provides dedicated residential dementia care for 65 residents. Specifically designed for dementia care, the home features advanced safety measures… Read more about Charnwood House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 65 Rooms from £1,242 / week
Briar Hill House

51 Attlee Crescent, Rugeley WS15 1BP 

9.7 68 reviews
"Always a warm welcome, nursing/care colleagues are very friendly, caring, take an interest in residents and families visiting. Plenty of…"   Read all 68 reviews
Location Type Care Home

Ranked Outstanding by the Care Quality Commission (CQC) in March 2019, MHA Briar Hill House has been a cornerstone of the Rugeley community for over 30 years, originally serving as a cottage hospital before becoming a well-respected care home. With 36… Read more about Briar Hill House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • 36 Rooms from £1,603 / week
Lawnfield House

Coverdale Road, Willesden, London NW2 4DJ 

9.7 39 reviews
"My Aunt, now aged 92, has been a resident at Lawnfield House for just over two years. When she was in hospital due to a serious fall in her…"   Read all 39 reviews
Location Type Care Home

Lawnfield House is a purpose-built, 41 bedded care home in Willesden, northwest London providing residential dementia care in a specially designed, safe, homely environment. Residents enjoy a varied, optional activity programme that enables them to… Read more about Lawnfield House

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • 41 Rooms from £1,662 / week
The Meadow

Meadow Drive, Muswell Hill, London N10 1PL 

9.7 150 reviews
"Welcoming, friendly staff supported a group of the resident's friends enjoying lunch with her in a private room. Lovely relaxed visit. The…"   Read all 150 reviews
Location Type Care Home

The Meadow care home in Muswell Hill provides residential and dementia care for 40 residents in purpose-built, en suite accommodation. The home is owned by MHA, a national charity helping to improve the lives of over 19,000 older people across Britain… Read more about The Meadow

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 40 Rooms from £1,546 / week
The Willows Nursing Home

Warford Park, Faulkners Lane, Mobberley, Knutsford WA16 7AR 

9.7 96 reviews
"An excellent nursing home which provide homely care. The nursing & care staff are caring & compassionate. I would whole heartedly…"   Read all 96 reviews
Location Type Care Home

The Willows Nursing Home has been purpose-built to achieve quality care standards for up to 61 residents. While being suitable for both long-term elderly care and short-term respite needs, The Willows specialises in providing innovative dementia care… Read more about The Willows Nursing Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 61 Rooms from £1,757 / week
Moorland House

Station Road, Hathersage, Hope Valley S32 1DD 

9.7 71 reviews
"Our mum began to need more care than her assisted living flat could provide. Having looked at several and asked around, we were lucky to…"   Read all 71 reviews
Location Type Care Home

Moorland House is a residential care home situated in the beautiful Hope Valley in the village of Hathersage. The home has 48 places providing residential care. Residents enjoy en-suite rooms and pleasant views, being situated beside the Peak National… Read more about Moorland House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 48 Rooms from £1,046 / week
Beechville

653 Chorley New Road, Lostock, Bolton BL6 4AG 

9.7 72 reviews
"My father has been a resident at Beechville for 12 months. I have found the car really good, with a genuine family atmosphere. He is really…"   Read all 72 reviews
Location Type Care Home

Beechville, in Bolton, has been purpose-built in order to achieve high standards of residential and dementia care, having been rebuilt by housing and care provider MHA. All of Beechville's bedrooms are en-suite, though residents also have the use… Read more about Beechville

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 63 Rooms from £1,364 / week
Horfield Lodge

Kellaway Avenue, Bristol BS7 8SU 

9.7 73 reviews
"The review relates to the coffee shop. As a regular use of the coffee shop I would like to say what great service I receive. Always a big…"   Read all 73 reviews
Location Type Care Home

Horfield Lodge offers specialist dementia and nursing care, with fifty-four places in total and some dual occupancy rooms available. An experienced team combine professional care with a popular activities programme, while respecting the choice and privacy… Read more about Horfield Lodge

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 75 Rooms from £1,393 / week
Aughton Park

Aughton Park Drive, Aughton, Ormskirk L39 5QE 

9.7 79 reviews
"My mother has been at Aughton Park for 9 years. I cannot praise the staff enough, in particular the 2 senior members of staff and…"   Read all 79 reviews
Location Type Care Home

Aughton Park is a purpose-built care facility, designed for both residential care for older people and also dementia care and is staffed by a team of highly-qualified professionals. Residents enjoy modern, en-suite bedrooms which they are welcome… Read more about Aughton Park

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 50 Rooms from £1,147 / week
Torrwood Care Centre

Gilbert Scott Road, South Horrington Village, Wells BA5 3FB 

9.6 66 reviews
"My mother has been in Torrwood for respite care. I have been very impressed with the care she has received to date and we are considering…"   Read all 66 reviews
Location Type Care Home

Torrwood is a purpose-built nursing care home for 82 people with residential, dementia and nursing care needs. With countryside surroundings and within close proximity to the pretty cathedral city of Wells, the home offer long term and respite care in… Read more about Torrwood Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 82 Rooms from £1,327 / week
Hall Grange

Shirley Church Road, Shirley, Croydon CR9 5AL 

9.6 53 reviews
"My mother entered Hall Grange in February 2024 and was there until she passed away in October 2024. The care was excellent, mum was…"   Read all 53 reviews
Location Type Care Home

Hall Grange, in Shirley, Croydon, offers a person-centred service for residents with old age related care needs within a spacious and comfortable interior that makes the most of carers' skills and talents. Hall Grange offers residential and dementia… Read more about Hall Grange

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • 86 Rooms from £1,577 / week

MHA Reviews (5273)

9.7
MHA has a Group Review Score of 9.7 (9.652) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to MHA must have a Review Score.

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Review of

Epworth Grange

from J L (Daughter of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Epworth Grange. My mother has settled in really well. The staff go above and beyond to keep her well and looked after.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you so much for your review, as always it is a pleasure to care for your mum. I will pass on your kind words to the team.


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Review of

Epworth Grange

from R H (Son of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum decided to move to Epworth Grange after a fall at home impacted her mobility and confidence. Her choice was based on good reports from friends. Whilst it has been a momentous move for someone who valued her independence so highly, she has started to settle. This is largely due to the truly caring
staff and the well run efficiency of Epworth Grange. She appreciates the activities though wishes there was more at weekends. Her family and friends visit frequently and can see that she is safe and well looked after.

Reply from Susan Hopkinson, Home Manager at Epworth Grange

Thank you for such a positive review. I will pass on your kind words to the rest of the team.


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Review of

Gledhow

from M C (Daughter of Resident) published on 18 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum received amazing care at Gledhow. The staff recognised her as an individual and got to know her despite her advanced dementia. They treated her with dignity and warmth and we're hugely grateful.

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Review of

The Willows Nursing Home

from M H (Wife of Resident) published on 18 March 2025
Overall Experience  Overall Experience 5.0 out of 5

An excellent nursing home which provide homely care.
The nursing & care staff are caring & compassionate.
I would whole heartedly recommend The Willows.

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Review of

Trembaths

from Margaret W (Wife of Resident) published on 14 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Ever since I went to Trembaths I have been treated as part of a loving family, although it is my husband who is the resident. My husbands care & comfort have been exceptional in every way. The kindness of all , including cleaners as well as carers has been lovely, both to him & all our family. I thank
god he is where he is & although I miss him, I no longer worry about him. Thank you to everyone.

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Review of

Hillside Nursing Home

from G W (Friend of Resident) published on 14 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My friend says the way she was looked after + treated was good.
As a friend of the family I thought your versatility was wonderful when extra nights were needed at short notice.
All the staff I met were friendly. It created a nice atmosphere.

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Review of

Waterside House

from M S (Husband of Resident) published on 14 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My wife was placed in Waterside House in September 2023 following a massive stroke which severely impaired her ability to communicate. From the moment she arrived she received wonderful care form all the staff from the home manager to the most junior carer. She was at times exceedingly difficult to
care for, times when the staff showed her love patience and care for beyond what could be expected. The atmosphere of Waterside is one of love in everything they do, you feel it from the moment you walk into the home. That atmosphere of a second home is created by the dedicated staff who work tirelessly to maintain standards and make residents happy in what is a difficult period of their lives.

Reply from Caroline Griffiths, Home Manager at Waterside House

Thank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your lovely kind words.


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Review of

Reuben Manor

from D G (Son of Resident) published on 13 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff of Reuben Manor are always supportive from the carers to the management. They have my mum's best interests at heart and can read the signs of any health related issues as they work with her so much that they understand her pattern of behaviour. One member of the care also liaised with GP above
and beyond to ensure my mum's needs were met. She enjoys the food and activities and management have always been supportive over the financial aspect of care.

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Review of

Horfield Lodge

from D S (Daughter of Resident) published on 13 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The review relates to the coffee shop.
As a regular use of the coffee shop I would like to say what great service I receive. Always a big welcome for my mum The food is freshly cooked. Great toasties + paninis. Good selection. Very reasonably priced. Just to note the beginning of the week has more
selection with a smile.

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Review of

Willersley House

from J R (Daughter of Resident) published on 13 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Kind caring environment.
Respectful of Dad's needs and illness - vascular dementia is a mostly cruel illness - we appreciate everything Willersley House does for all family members/friends.

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Review of

Trembaths

from Richard J (Son of Resident) published on 12 March 2025
Overall Experience  Overall Experience 4.0 out of 5

The team went out of their way to support me in arranging my mother's birthday, enabling a group of relatives to visit together and celebrate the day. Very grateful to the manager and staff team.

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Review of

Pennystone Court

from L S (Daughter of Resident) published on 7 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Over the next couple of months my mums dementia had gotten to the stage where she could no longer live independently at home. After some difficult times in hospital and in short term care mum has now moved into Pennystone Court Blackpool. I have been in many care homes through my professional life and
I can honestly say Pennystone Court as an environment is perfect for my mum, very homely, food is great, room very comfortable. The best thing about Pennystone however is the staff, management team and exceptional care. Mum is happy settled and has things to do. I cannot thank the staff enough for what they have done for my mum (and me) over the last few months.

Reply from Elizabeth Robins, Home Manager at Pennystone Court

Thannk you so much for your kind review of our home, i will pass your feedback onto the team


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Review of

Waterside House

from C S (Sister of Resident) published on 7 March 2025
Overall Experience  Overall Experience 5.0 out of 5

When I visit my sister at the care home she always appears well cared for. The staff are always pleasant and approachable. The rooms are always tidy and there is a pleasant atmosphere.

Reply from Caroline Griffiths, Home Manager at Waterside House

Thank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your lovely kind words.


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Review of

Charnwood House

from Brenda L (Wife of Resident) published on 7 March 2025
Overall Experience  Overall Experience 4.0 out of 5

I have not visited a care home since 1985 when my mother was a resident. I was a bit apprehensive about assessing care homes for my husband who has dementia. A social worker advised me to look at the staff not the decor to decide what was required. I asked staff how long they had been employed at Charnwood
and found some had been there 5 and 9 years which was reassuring. The staff are very caring and look after my husbands needs. They are patient with him he is well fed and his personal hygiene is excellent. The decor is satisfactory.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you for your kind words, I will pass these onto the staff team as I know they will really appreciate it. Your husband has settled in really well, it is lovely to have him here and we are so glad that you are happy with everything.


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Review of

Torrwood Care Centre

from D D (Daughter of Resident) published on 7 March 2025
Overall Experience  Overall Experience 5.0 out of 5

We were very pleased with the overall level of friendliness and caring displayed by all the staff.

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Review of

Reuben Manor

from J W (Daughter of Resident) published on 6 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Overall rating I'd give good, food is not deemed satisfactory. Same sandwiches for evening meals, cake and custard every day and mash. A pasty for evening meal is not acceptable for the money paid. Wheelchair users contained to building unless it's their turn to visit local pub. When she asks for a
bath, she's told staff are busy. I see that staff are very busy but this is not an excuse. Activities staff and carers work very hard and do their best with residents. I wouldn't want mam anywhere else but room for improvement.

Reply from Julie Peyton, Home Manager at Reuben Manor

Thank you for your review. I am pleased that you would give an overall rating of good and that you wouldn't want your mam anywhere else. I am sorry that you do have some concerns. I'd be very happy to discuss these further, so that we can take action. Please do contact me if you would like to meet.


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Review of

Stratton House

from Lynda S (Daughter of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Dad has been welcomed and extremely well cared for since he first arrived, initially for a respite stay, a year ago. Nothing is too much trouble for the staff, who are all caring and considerate. There is a positive and happy atmosphere between them, with each other and with the residents, and I am
so glad that Dad has chosen permanent residency. As time passes, he is increasingly settled. Last Christmas he became very unwell and the 'hospital at home' team from the hospital, in tandem with Stratton House staff, provided exemplary care. As a family we have all been made welcome and we could not be more pleased to know how well looked after Dad is.

Reply from Steve Hill, Home Manager at Stratton House

Thank you for taking the time to complete a review of Stratton House. It is pleasing to read you feel your Dad has been made to feel welcome and extremely well cared for, it's also pleasing to read that you feel there is a positive, happy atmosphere between staff and residents, the staff provide exemplary care, you feel welcomed and that your glad you Dad has chosen to stay permanently. I will ensure that I share your review with the staff where such lovely comments are very much appreciated.


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Review of

Hall Grange

from A J (Daughter of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother entered Hall Grange in February 2024 and was there until she passed away in October 2024.
The care was excellent, mum was treated with dignity and compassion.
The facilities were excellent, as was the food. Mum really liked the 'tea trolley' which came around twice a day, dispensing doughnuts
and cake. All the staff were very kind and helpful and the management was excellent.

Reply from Abi Williams, Home Manager at Hall Grange

Thank you so much for your kind and thoughtful words. It means a great deal to hear that your mother's time at Hall Grange was comfortable and filled with care and compassion. We are pleased to know that the care team treated her with the dignity and compassion she deserved. Your feedback is very much appreciated.


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Review of

Waterside House

from Christine R (Daughter of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I could not recommend this care home enough. My mom is well cared for and looked after. All staff are very friendly.

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Review of

Waterside House

from Linda S (Sister of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My sister has been in Waterside for over five years now, and we have never had any concern for her welfare. She could not be cared for any better. All the staff from management to carers, kitchen, entertainer and garden staff are so friendly and caring, and always there to ask anything and really go
out of their way to help in any way they can, so we never have to worry about my sister.

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Awards / Recognitions (8)

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