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Care Home Owned by Far Fillimore Care Homes Ltd in Worcestershire

8.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Far Fillimore Care Homes Ltd in Worcestershire

Only the locations & reviews in Worcestershire for Far Fillimore Care Homes Ltd are showing below.

View the details of all 3 locations (with 76 reviews) owned by Far Fillimore Care Homes Ltd

Far Fillimore Care Homes Ltd Locations in Worcestershire (1)

 

1 Care Home owned by Far Fillimore Care Homes Ltd in Worcestershire

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Nightingale Court Care Home

11-14 Comberton Road, Kidderminster DY10 1UA 

8.3 18 reviews
"My Dad has been at Nightingale Court care home since the 15th March this year. What I experienced that whole time was nothing short of…"   Read all 18 reviews
Location Type Care Home

Nightingale Court Care Home is a converted property, having once been three Edwardian Houses. The home has character and original features which adds to its uniqueness. The Registered Care Manager has been part of the Nightingale Court 'family' for… Read more about Nightingale Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 43 Rooms from £900 / week

Far Fillimore Care Homes Ltd Reviews in Worcestershire (18)

8.7
Far Fillimore Care Homes Ltd has a Group Review Score of 8.7 (8.669) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Far Fillimore Care Homes Ltd must have a Review Score.

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Review of

Nightingale Court Care Home

from Sharon H (Daughter of Resident) published on 24 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been at Nightingale Court care home since the 15th March this year.
What I experienced that whole time was nothing short of exceptional. Every single member of staff demonstrated love, compassion, care, consideration, thoughtfulness and dignity. Everyone, particularly the manager and her
seniors, and co-ordinator, the exact same respect to me during every minute of my time in that room where Dad spent his last few days and I can honestly say I felt enveloped by the love that radiated from their care.
The ladies were finishing their shifts and returning in their nightwear when they thought the time was close to be there for Dad and myself. This is above and beyond all expectations and I feel that you should be aware of the incredible dedication to their jobs.
What they do at that Care Home is above and beyond anything I had expected or heard of before. They made an unbearable situation, bearable and I will always be grateful. Thank you to all.

Reply from Laura Thomas, Registered Manager at Nightingale Court Care Home

Thank you so much for your kind words & your review. It means so much to us that you were pleased with the care we gave Dad. It was a pleasure to be able to look after him. He really was 'the best ever'. Even though his time with us was short we have so many memories to treasure forever. He will always be a part of our Nightingale Court family.


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Review of

Nightingale Court Care Home

from Julie C (Daughter of Resident) published on 26 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident since September 2023 he suffers from dementia and was recently diagnosed with bowel cancer. The managers and all staff are amazing, friendly, caring and supportive and can not do enough for my dad and also me.
I was devastated when Dad went to a home felt guilty and had
thoughts, will he be okay? Would he forget me? Will they cuddle him when he's upset? Managers and staff put my mind at ease straight away.
Called me, and gave me updates on his care when I had a virus and couldn't visit and when I visit they always ask if I'm okay and tell me what Dad's been up to.
Dad ..well he is living his best life, made lots of friends, loves to chat with all the staff and often sits in the manager's office with a cuppa, what more can I ask for? To hear him sing again I know I have chosen the best home. When my mom passed away he became depressed and didn't talk much there has been a big change in him and cannot thank the staff enough.

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Review of

Nightingale Court Care Home

from Louise F (Niece of Resident) published on 8 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a dementia diagnosis and a number of falls at home resulting in spells in hospital, NHS Social worker sourced Nightingale Court Care Home for my elderly aunt (93 years old). The staff are very friendly and the manager is very upbeat and comes across as organised, enthusiastic and proud of
the home. My aunt has settled very quickly in what was a very difficult decision for the family. The social aspects are ideal for my aunt as she is a very friendly lady.

Reply from Laura Thomas, Registered Manager at Nightingale Court Care Home

Thank you for your kind words and review of Nightingale Court. It is an absolute pleasure to look after your aunt. She is very loved. I will be sure to share this review with the staff.


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Review of

Nightingale Court Care Home

from Sheila G (Daughter-in-law of Resident) published on 12 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

We have tried a number of times to phone the care home and were informed that staff in charge was out. We rang back an hour later to be informed again they were out still, so requested a callback. No answer, so we rang social services, when also ringing the care home again later we were informed that
the staff had finished for the day at 4:30 pm. We feel this shows bad manners when avoiding a ring back from residents' family and this is not the first time this has happened.

Reply from Laura Thomas, Care Home Manager at Nightingale Court Care Home

Thank you for your feedback Sheila. We would like to apologise for the inconvenience caused by our Manager being on annual leave this week. However you may not be aware that yesterday you did speak to one of our Senior Care Assistants who was in charge of our morning shift and our Care Co-Ordinator who was in charge of our afternoon shift when you called back later.
Our Deputy Manager also works 8am til 4pm should you wish to discuss this matter and is available Monday to Friday.
You may also contact the home via email and we will be sure to respond promptly and help with any concerns you may have.


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Review of

Nightingale Court Care Home

from Noel B (Son of Resident) published on 13 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for just over ten years, having been diagnosed with Early Onset Dementia, my mother had been at another home previously who were just not equipped to care for my mother correctly and with support from a specialist nursing unit we managed to secure a place at Nightingale Court.
Within a few weeks of being at Nightingale Court, we could see an improvement and she lived comfortably there until she passed in December 2022.
I can not praise the staff there enough, all of the team are incredible.
The care, compassion and respect you held for Mum, and the other residents is something to witness and I am sure the families of all the other residents will agree. Nightingale Court provides a lovely relaxed place for residents to call home at a time when it is so much needed, and the team should be very proud of what they do and how they do it. I can not recommend this place enough. Thanks for everything guys.

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Review of

Nightingale Court Care Home

from Sheila B (Daughter of Resident) published on 22 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had cared for my mother for nine years after my father died, but recently it became apparent that I was physically unable to look after her properly, as her mobility was deteriorating and I suffered a knee injury. I, therefore, had to make the heartbreaking decision to organise long-term care. It
was the most difficult and stressful time of my life. We inspected various care homes and were invited to inspect Nightingale Court. After our visit and chat with the management, my brother and I decided to take up their offer of a placement. We are so glad that we did. Everyone has made my mother and the family very welcome. After a few days of settling in, and getting to know my mother's needs, we could see that she was getting used to her room and surroundings and liked all of the staff. This made us feel happier. We can honestly say that all of the staff, without exception, are extremely kind, caring and attentive, and my mother is looked after very well.

Reply from Laura Thomas, Care Home Manager at Nightingale Court Care Home

Thank you Sheila for your kind words, It is such a pleasure to look after mom. She is a lovely lady and is dearly loved at Nightingale Court.


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Review of

Nightingale Court Care Home

from J A (Daughter of Resident) published on 10 April 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Nightingale Court Care Home following the unexpected passing of my stepfather. The hardest thing I have ever done was leaving mum in Nightingale that day, with people I did not know, knowing that being in care was the last thing she ever wanted.
But from day one the carers and
staff were lovely. There was a very genuine feel about the people and the place and it ticked so many boxes. 10 months on, I like that mum is treated with love and dignity and when she is upset they give her lots of hugs. Mum has her own ensuite room which is always warm. They asked me for mum’s life history so they could get a better feel for her interests. There are 3 lounges, quiet, TV and chatty. It is close to the station and amenities so you can people watch. It is clean and there is a dedicated activities coordinator. I like Luna the Rabbit and that it is safe and secure. There are also lots of other residents for company. It has been a real partnership approach to mum's care. I feel very included.

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Review of

Nightingale Court Care Home

from Pheobe P (Granddaughter of Resident) published on 15 February 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan moved into Nightingales 5/6-years ago after struggling at home. All the staff and management were fantastic and accommodating to us as the family. My nan's behaviours have settled, and she always seems very happy in the home. She has some strong bonds with the current staff, and they have all
been very devoted during the pandemic. I wouldn't hesitate to recommend Nightingales to anyone who wants fantastic care for their loved ones.

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Review of

Nightingale Court Care Home

from Karen K (Daughter of Resident) published on 27 October 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I dreaded the day when Mom's dementia had got to the point where she was not safe to be living on her own. This was just at the start of the pandemic and Nightingale Court Care Home pulled out all the stops. There was no need for me to have worried. The staff and management were so accommodating and
friendly to Mom and the family, we would not have wanted her to be anywhere else. The team are amazing in our opinion and Mom seems happy and content and safe! I have already and will continue to recommend Nightingale Court.

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Review of

Nightingale Court Care Home

from Anthony T (Husband of Resident) published on 27 September 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff/cares are excellent with my wife, they go out of their way to make it easy for both residents and visitors
Our 49th wedding anniversary was at the care home and they put on a buffet lunch for both residents and visitors, the lunch was excellent, they went beyond helpful in as much as
they printed some photos of some of our holiday.
My wife really enjoyed it she wouldn't sit down but danced the afternoon away.
I cannot recommend the care hone enough for what they did for us.
I will only recommend it for your loved ones

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Review of

Nightingale Court Care Home

from Vanessa C (Daughter of Resident) published on 20 September 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident at Nightingale Court Care Home for 3 years. She settled in quickly thanks to the caring and attentive staff. The home is very clean and staff are always friendly and professional. I would not hesitate to recommend Nightingale Court to anyone looking for an excellent care
home for their relative.

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Review of

Nightingale Court Care Home

from Noreen B (Stepdaughter of Resident) published on 15 September 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My stepmother was accepted into Nightingale Court following some difficult behaviour in a previous care home, she has now completely calmed down and is very comfortable in her new home. All of the staff are friendly and kind. It is obvious that my stepmother now has a special bond with her main carer,
which is comforting to us all as she cannot now remember her family. Even through the difficult times of the last eighteen months Nightingale Court have done everything they can to accommodate my father's visits to his wife. The care home may not be “posh” but it has wonderful staff and a homely atmosphere and that is what matters to the residents. I would recommend this care home to anyone.

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Review of

Nightingale Court Care Home

from Marylyn G (Wife of Resident) published on 15 September 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident for more than two years and I have found the staff to be very friendly and understanding, nothing has been too much trouble.
Whilst visiting has not been so easy the last 18 months, now things are getting easier I have had no problems making appointments to visit and
the staff have been very diligent with checks before allowing entry.

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Review of

Nightingale Court Care Home

from Pamela L (Daughter of Resident) published on 14 September 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Nightingale Court Care Home for two weeks respite in May 2021 and became permanent in June. She settled straight away much to the amazement of my brothers and myself which was a huge relief. The management and staff are very caring and do their very best to accommodate Mum’s needs and
our visits during these very difficult times and restrictions due to the Covid pandemic. I thank you all, you're amazing.

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Review of

Nightingale Court Care Home

from Sue S (Daughter of Resident) published on 19 May 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom is a resident at the Nightingale following a request for emergency respite care, how blessed were we all that The Nightingale was chosen! I can't find a single fault. The manager and all of the staff are excellent, can't do enough to accommodate even the smallest request. My mom has settled
amazingly well which has been a huge relief to all of the family. Mom says that the home is spotlessly clean and she is being treated like 'one of the family'. She's eating everything that is put in front of her and has even gained weight! This sums up this home a treat - it really is home from home. Keep up the good work, you will never know how appreciated it really is!

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Review of

Nightingale Court Care Home

from Lyn N (Friend of Resident) published on 5 April 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been impressed by the measures the home has taken during Covid restrictions to keep residents safe and well whilst at the same time enabling family and friends to maintain contact with their loved ones.

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Review of

Nightingale Court Care Home

from Sue S (Daughter of Resident) published on 19 June 2019

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic home. My dad was very well looked after. Staff were lovely and caring. Can't recommend Nightingale Court Care Home enough.

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Review of

Nightingale Court Care Home

from Pauline R (Sister of Resident) published on 7 November 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was in Nightingale Court for 5 years, she passed away 1st September 2018 after receiving the best care possible. ALL the staff were so kind and compassionate. Her end of life care was wonderful. Very dignified.T he staff work hard all the time in, sometimes, very stressful situations. 100%
for everything they do, they are all lovely and led by the best manager who leads by example.

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