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Care Homes Owned by Willover Ltd

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Willover Ltd
Willover is a group of two long established family owned Care Homes in Derbyshire providing high quality standards of care to individuals with a wide range of medical conditions, reduced mobility, and cognitive decline. Both homes are maintained to a high standard and are located nearby to local facilities and amenities, including popular nearby parks.

Care is person-focused with social activity and wellbeing an integral part of daily life. The team of experienced and committed staff enable people to live as independently as possible and to maintain their chosen lifestyles within a residential environment.

Willover Ltd Locations (2)

 

2 Care Homes owned by Willover Ltd

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Stanley House

155 Duffield Road, Derby DE22 1AH 

9.8 34 reviews
"Though our expereince with Stanley House lasted only a few days, we cannot fault the care and comfort that our loved one received in his…"   Read all 34 reviews
Location Type Care Home

Stanley House is located about ten minutes from Derby city centre on the corner of Duffield Road and Stanley Close. It provides a high standard of nursing care and cares for 42 long and short-stay residents. The care home has three comfortably… Read more about Stanley House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 42 Rooms from £980 / week
Abbeydale

182 Duffield Road, Derby DE22 1BJ 

9.7 38 reviews
"My aunt only had 3 months at Abbeydale but even that short time, the staff got to know her really well. They were unfailingly compassionate…"   Read all 38 reviews
Location Type Care Home

Abbeydale is a high-quality care home in Derby providing care and accommodation for those needing nursing or personal care, for people that are over 65 years, and for those with dementia. Person-centered care is given to residents by a compassionate… Read more about Abbeydale

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Detention under Mental Health Act
  • Younger Adults
  • 41 Rooms from £980 / week

Willover Ltd Reviews (72)

9.8
Willover Ltd has a Group Review Score of 9.8 (9.753) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Willover Ltd must have a Review Score.

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Review of

Stanley House

from A R (Son of Resident) published on 4 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Though our expereince with Stanley House lasted only a few days, we cannot fault the care and comfort that our loved one received in his final days. From the moment we stepped into the home, we were greeted with reassurance, guidance and a sense of real care. We were never made to feel that any question
was too big and never felt rushed to make any decisions. Instead, we were supported by a dedicated nursing team, who walked the final journey with us. Even when our loved one passed, the respect and reverence that he was shown was unmatched. We were given the space to grieve, and say goodbye and each next step was explained delicately. Stanley House, we thank you.

Reply from Karen Jenkinson, Registered Manager at Stanley House

We are really touched by your beautiful words. Thank you so much for this wonderful review of your experience of Stanley House. This means so much to us all.


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Review of

Abbeydale

from S B (Son of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very accommodating and lovely to Mum.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you for taking the time to leave us a review. We appreciate your positive feedback.


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Review of

Abbeydale

from J J (Niece of Resident) published on 10 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt only had 3 months at Abbeydale but even that short time, the staff got to know her really well. They were unfailingly compassionate and loving, always had smiles on their faces. She thoroughly enjoyed the banter she had with all of them. Nothing was ever too much trouble and we felt cared for
in the same way in the last few hours of her life. I am so glad we chose Abbeydale and I am sorry my aunt did not have longer with them.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you so much for taking the time to leave us such a lovely review. We really appreciate you giving us your positive feedback.


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Review of

Abbeydale

from Jessica D (Daughter of Resident) published on 9 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a sudden decline in my stepmother's health, my dad joined Abbeydale for a short period of time.
During this time, the staff were so supportive of both my dad and my family, making this difficult transition easier to manage.
Every member of staff provided the highest standard of care
and emotional support and genuinely cared about helping people!
The residents there were also very supportive to each other and spoke very fondly of the care they were receiving and the staff looking after them.
Myself and my family really cannot thank and praise them enough!

Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you for leaving us such a great review following your experience of Abbeydale. We really appreciate your positive comments about the care we provided during the stay with us.


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Review of

Abbeydale

from J T (Wife of Resident) published on 9 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was only in Abbeydale for just over 6 weeks, following a short stay in hospital for blood transfusions. He had been suffering from Prostate Cancer since March 2020 and now required 'end of life care'. Although his brain was still active, his body was shutting down and he was unable to move
about unaided. All the team at Abbeydale tried to make him comfortable at all times. We all appreciated his large bedroom with a huge picture window overlooking trees, so at least he could see something from his chair or bed. We thought this very important as he never did leave his room to go downstairs! It was a pleasure to visit knowing this was our private space.
My husband took a turn for the worse 5 days before he died and I cannot thank the nurses and staff enough for their palliative care during this very emotional time. I would certainly recommend Abbeydale as a very comfortable and friendly care home where delicious food was served.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

We really appreciate the lovely review that you have kindly taken the time to write. Such positive feedback means a lot to the team. It is great to know that we are getting end-of-life care right. Thank you.


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Review of

Stanley House

from Christine H (Daughter of Resident) published on 18 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the first enquiry, the manager was very welcoming and helpful, also while we were trying to sort out a different payment scheme with the council. We felt the staff seemed more interested in interacting with the residents than we'd noticed in all other care homes we'd visited. We were very happy with
the care my mother received and would recommend Stanley House to others.

Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you for your lovely feedback, and for your recommendations of Stanley house to others. We really appreciate that.


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Review of

Abbeydale

from S B (Daughter of Resident) published on 16 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad was a resident for only a short time but the care and attention from the friendly and cheerful staff were exemplary. Dad required emergency respite and he responded immediately to the care which gave his family quality time with him before his final illness.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you so much for taking the time to leave us a positive review about your experience. How lovely to hear the care and attention during your Dad's stay described as exemplary.


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Review of

Abbeydale

from Nigel S (Son of Resident) published on 19 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbeydale provided the highest standard of care to my mother for the last three years of her life. The caring those extended to staff members in every role. Thier attitude to their residents was always encapsulated in the description "understanding, respectful, loving and caring"! Their support to me
and other family members when we came to Mum's end of life was exactly the same. We cannot praise them highly enough!

Reply from Karen Jenkinson, Registered Manager at Abbeydale

We are very grateful to have received such lovely feedback about all your experiences of Abbeydale. This will mean such a lot to the whole team. Only by hearing about people's real experiences can we know that we are doing things how they should be done! Thank you.


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Review of

Abbeydale

from Paul E (Son of Resident) published on 13 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is decorated to a high spec and feels cosy.
The staff are professional and very friendly.
The food was of an excellent standard. There were plenty of activities.
The bedroom was personal and overlooked the park.
My mum was very happy there.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you so much for your lovely review of Abbeydale. We really appreciate you taking the time to give us this feedback.


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Review of

Abbeydale

from Ralph W (Son of Resident) published on 5 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was at Abbeydale for just over a year until passing in June 2024. He was bedbound following a stroke before he arrived at Abbeydale. The carers were exemplary in their respectfulness, kindness and friendliness. The chefs provided tasty meals which Dad very much enjoyed. As a visitor, I was
always welcomed and able to visit anytime. Thank you for making Dad's last year pleasant and comfortable.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

We very much appreciate the lovely feedback about your experience of Abbeydale - thank you very much. It is great to know that as a team we are delivering a good service to our residents and to visitors too.


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Review of

Stanley House

from Deborah S (Respite Resident) published on 28 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone was so kind.

Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you for your 5-star review. We are very grateful to you for taking the time to leave us your feedback.


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Review of

Abbeydale

from Mary E (Wife of Resident) published on 12 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for the wonderful care that you gave my husband in his last few weeks.
All the staff were amazing, kind and compassionate.
Special thanks to the cook and another member of staff, although you were all brilliant.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you for taking the time to leave this lovely review. We really appreciate your kind comments.


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Review of

Stanley House

from Lyn S (Daughter of Resident) published on 29 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in Stanley House for only 8 months in that short time the management and staff went above and beyond to attend to all her needs, nothing was too much trouble. They were always friendly, polite, professional and respectful. They kept us informed at all stages. Also entering the home it had a
very calming atmosphere, it's rather like being in a five-star hotel. The rooms are well-decorated and cosy. There is a great activity team who organise a wide range of programmes which the residents and families can take part in and have fun together. Good choice of meals on the daily menu board. Laundry service provided, what more could you want, I would recommend Stanley House.

Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you so much for leaving us such a positive and comprehensive feedback on your experience of Stanley House. It is wonderful to be compared to a 5-star hotel!


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Review of

Abbeydale

from Pauline B (Daughter of Resident) published on 26 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was at Abbeydale for approx 2 years until her passing in November 2023. The care she received was first class. She was a diabetic so had to be injected because of this her food had to be monitored. Admin staff and nurses kept me informed every week. Activities were every day and the hairdresser
came in weekly. My mother called it her home. Many thanks to Abbeydale for all you did.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you for taking the time to leave us such a lovely review. It is great to hear that you felt your mum was so well cared for during her time at Abbeydale.


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Review of

Abbeydale

from Rachel L (Niece of Resident) published on 13 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner and I had been caring for my elderly uncle at home for many years although following a hospital admission, it was clear that his diagnosis would be life-changing. He was placed on end-of-life care, we arrived at Abbeydale with the enhanced bed system. Within months he was no longer end of
his life and became a full-time resident. This January he sadly passed away, Abbeydale has been able to provide fantastic care and attention. Thank you.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you for leaving us such a positive review of the care your uncle received during his time with us at Abbeydale. We really appreciate you taking the time to tell us about your experience.


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Review of

Stanley House

from Mike T (Son of Resident) published on 2 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to thank all of the team at Stanley House for the outstanding care given to my dad during the last few months of his life. All of the team took time to get to know him personally, and they always treated him with kindness, dignity and respect. He loved his time with you all, and nothing
was ever too much trouble. It wasn’t just the nursing and care team that made his stay with you so comfortable, but also the housekeeping, laundry and catering teams. Thank you to you all.

Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you so much for taking the time to write us such a lovely review. We are so grateful to hear all the positive aspects of your dad's stay with us. It means such a lot to know that the team are delivering such good care.


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Review of

Stanley House

from Louise Y (Daughter of Resident) published on 30 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was only at Stanley House for a few weeks on end-of-life care. However, he could not have been looked after better; his care during his time there was exemplary.
As a family, we were kept up to date with every stage of his situation and medical needs, and everything was explained clearly. Nothing
was too much trouble, and all the staff were very caring and totally professional.
We could not have wanted anything better for our dad's last days.
Thank you to all the staff.

Reply from Karen Jenkinson, Registered Manager at Stanley House

We really appreciate you giving us such lovely feedback - this means such a lot to the whole staff team. It is so rewarding to hear that we were able to deliver this high standard of end-of-life care.


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Review of

Stanley House

from L T (Daughter of Resident) published on 14 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The entertainment programme sets Stanley House apart from other homes we considered. The dedicated entertainment staff do a great job of getting the residents involved in different activities and keeping them moving and engaging in something other than just sitting and watching TV. Overall, the staff
all work hard and are friendly.
I would like to see a bit more attention to small things, such as making sure residents actually drink what is put in front of them rather than leaving them to do it themselves when some need help.

Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you for taking the time to leave us your constructive feedback. We value your observations and will raise these with the team. We are really pleased to hear that our social activities are so engaging and that you feel that staff work hard and are friendly.


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Review of

Abbeydale

from Rosie G (Daughter of Resident) published on 2 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the care provided by all the staff at Abbeydale Care Home since my mum went into the home last June (2022). They are unfailingly kind, considerate, professional and engaged. The activities provided, the food and the cosy, homely atmosphere are all excellent. My mum could
not wish for better. I thoroughly recommend Abbeydale for being so well-run - for the benefit of the residents!

Reply from Karen Jenkinson, Registered Manager at Abbeydale

We do thank you for your very kind feedback. It means such a lot to the team to hear that we are all delivering a high standard of service.


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Review of

Abbeydale

from P E (Wife of Resident) published on 16 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted on the 4th of July 2023 after suffering a stroke. He also has bowel and lung cancer. I find the staff extremely helpful to me and even my little dog. The care my husband receives is excellent.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

Great to hear that you and your dog enjoy visiting us. The team are very grateful for this lovely feedback about the care we deliver. Thank you.


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Awards / Recognitions (0)

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Frequently Asked Questions about Willover Ltd

How many Care Homes does Willover Ltd own?

Willover Ltd own 2 Care Homes.

Which Willover Ltd Care Homes have the highest review score?

Stanley House & Abbeydale have the highest review score.
Willover Ltd in Derbyshire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willover Ltd to verify any information. View our terms and conditions. Willover Ltd has an Enhanced Service – more info.