Zion Care Ltd in West Midlands | 1 Care Home

Review of
Allesley Hall
from J S (Daughter of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience

Cannot say enough good things about Allesley Hall. The care and respect my mother received was incredible, from the nursing staff, carers and support staff, they all made her final days peaceful and calm.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words and for taking the time to complete a review.

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Review of
Allesley Hall
from William M (Brother of Resident) published on 10 January 2025

Submitted via Website • Report

Overall Experience

I cannot speak highly enough about the care for my sister, as she had a stroke two years ago and needs round-the-clock care. In addition, the staff always have time for our family. When we visit if we inform them we will be visiting they will have our sister out of her bed and into a chair which is

no mean feat.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words and taking the time to complete a review.

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Review of
Allesley Hall
from K B (Son of Resident) published on 10 January 2025

Submitted via Website • Report

Overall Experience

The staff are very friendly and helpful to our mother's needs and also ours as it can be quite upsetting sometimes so they are amazing people who we have a lot of love for, they are always informing us of any changes good or bad to our mother's situation.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words and for taking the time to complete a review.

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Review of
Allesley Hall
from V A (Niece of Resident) published on 9 January 2025

Submitted via Postal Card • Report

Overall Experience

Everyone at Allesley Hall has been amazing. My uncle has received the best nursing care we could wish for. So pleased you also have a chaplain who takes an interest in my uncle. The home itself is that, a home not an institution. Within this home, there is a family, a family that cares and supports

everyone. Thank you so much. It means so much to us as a family in challenging times.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words and for becoming part of our much-loved family.

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Review of
Allesley Hall
from E M (Sister of Resident) published on 12 December 2024

Submitted via Website • Report

Overall Experience

I am struggling to find words which sufficiently reflect my gratitude to Allesley Hall for the level of professionalism, love and care shown towards my sister. Every member of the team works tirelessly to ensure her needs are met with kindness and compassion. She is always treated with dignity and as

an individual, with staff engaging directly with her despite her inability to engage or respond. Her health needs are complex, which are understood by everyone who cares for her and they respond swiftly to any changes in her health, keeping her family updated at every stage. The way the home is managed and the professionalism of every member of staff means that I have confidence my sister is safe and surrounded by care and kindness - who could ask for more.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your lovely feedback, it is very much appreciated.

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Review of
Allesley Hall
from G J (Son of Resident) published on 24 October 2024

Submitted via Postal Card • Report

Overall Experience

I cannot see that anyone could do more, with more care and compassion to care for my father in his times of greatest need. The team are wonderful and have my heartfelt gratitude.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words of appreciation.

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Review of
Allesley Hall
from K D (Niece of Resident) published on 28 June 2024

Submitted via Website • Report

Overall Experience

I write this review based on my aunt being at Allesley Hall for almost 20 years. Allesley Hall was her home and the care, support and kindness shown to her and our family was nothing short of exceptional. The home is a lovely beautiful building with fantastic grounds but the staff are what makes this

home excellent. They are a true credit to the home and my aunt built close relationships with many staff over the years and we know she trusted them.
In her final week at the home, we witnessed just how much the staff cared for her too, they went beyond what was expected of them, comforting both my aunt and us as a family. We will always be grateful for the fantastic care you provided to my aunt and would not have any reservations about recommending this home to others, they are truly a fantastic home. Thank you all for everything.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you for your kind words of appreciation, it really does mean a lot to the team to receive such positive feedback.

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Review of
Allesley Hall
from Jan N (Mother of Resident) published on 30 May 2024

Submitted via Postal Card • Report

Overall Experience

I have always felt welcome at the home and feel my daughter is getting the best care possible. Staff do their very best and management is very approachable. Overall a very happy and relaxed atmosphere.

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Review of
Allesley Hall
from A N (Son-in-law of Resident) published on 24 May 2024

Submitted via Postal Card • Report

Overall Experience

I am very happy my daughter is at the home. She is happy and well cared for. The staff are fantastic and the management are very approachable. A happy atmosphere.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you for your kind words, it's great to know that your daughter feels happy and well cared for.

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Review of
Allesley Hall
from C B (Friend of Resident) published on 29 April 2024

Submitted via Website • Report

Overall Experience

On my recent visit to Allesley Hall to visit a friend, I was greeted at the door by very friendly staff, I was asked who I was visiting and staff directed me to my friend... the ambiance was warm welcoming and very friendly... the home was so inviting, I look forward to visiting again... and would 100%

recommend this home to anyone looking for their love ones or any relatives.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for taking the time to complete a review, it is very reassuring to know that you had such a positive visiting experience, and we look forward to welcoming you many more times in the future.

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Review of
Allesley Hall
from R J (Son of Resident) published on 4 March 2024

Submitted via Website • Report

Overall Experience

My mum recently had to go into nursing care as she had been discharged from hospital into the care of my 86 year old dad, who cannot care for her. From the moment she arrived in the home, she was treated exceptionally well and within a day said she was "loving it" and said “everyone is so good to me”.

While she is still very ill, she is looking so much better than before and is now getting all the medical attention and care she needs. I know that she will most likely pass away at some point in the near future, but I couldn’t wish for her to be anywhere else for her final days. She isn’t scared of dying, just how she will go and she has been reassured she will be fully looked after and won’t be in pain and this has given her a great sense of peace. I cannot thank the staff enough for all they are doing for her.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words, it’s reassuring to know that your mum is enjoying her time with us at Allesley Hall.

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Review of
Allesley Hall
from Christian M (Son of Resident) published on 22 February 2024

Submitted via Website • Report

Overall Experience

My mum was in a very bad place before she became a resident here due to her physical health and mobility issues at her previous residence and hadn't left her room for over 3 months. At Allesley Hall, she was downstairs in the communal areas within weeks. Fantastic. The staff are very attentive and great

for keeping me up to date with her health. It's set in lovely surroundings and with a nearby park to walk residents around or take kids to when they get bored it has everything.
Staff are very relaxed and no time is a bad time to visit (and very accommodating to allow residents to see their grandchildren) with lots of various activities (e.g bingo, keep fit, singers, crafts, theme days etc.).

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words, it’s lovely to see your mum getting involved with activities within the home.

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Review of
Allesley Hall
from G O (Sister of Resident) published on 12 January 2024

Submitted via Website • Report

Overall Experience

We had a very negative and upsetting experience in the end after our family member was given notice to leave after a complaint. But there are a lot of very kind and compassionate carers. The setting and the rooms are lovely but the most important thing about a care home is how the care is given and

whether the person gets any real attention if they are in their room 24/7.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you for your review and your positive feedback regarding staff being very kind and compassionate. I am sorry you had an upsetting experience. We did meet to assure you but if you have any further concerns, please do not hesitate to contact me.

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Review of
Allesley Hall
from J E (Daughter of Resident) published on 25 September 2023

Submitted via Website • Report

Overall Experience

We always knew that if Mum needed to be admitted into a care home it would have to be Allesley Hall Care Home. We certainly weren't disappointed. The love, care and attention given to Mum was amazing. Every member of staff is dedicated and went out of their way to do their very best for both Mum and

to support us. They are like an extended family.
Thanks to them all, we had Mum for more time than we expected and Mum enjoyed the last few months of her life in a comfortable, caring environment.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words of appreciation.

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Review of
Allesley Hall
from C Q (Daughter of Resident) published on 4 September 2023

Submitted via Postal Card • Report

Overall Experience

Allesley Hall is an amazing place where they see solutions to find and not problems. The staff made my dad's stay with them a very special time with the kindness, the care, the nursing, the getting to really know who he was and who he's been. They embraced all as a family and took us into their family

of Allesly Hall right up until my dad passed away and beyond. A totally very special place.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words of appreciation; it was a true pleasure to have your Dad with us at Allesley Hall.

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Review of
Allesley Hall
from Claire P (Friend of Resident) published on 2 August 2023

Submitted via Website • Report

Overall Experience

My grandmother's friend was admitted here approximately 6 months ago. The home has treated her amazingly. She is so happy. All the staff are so friendly and caring. After speaking to her, I felt I must make a review.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you for taking the time to leave a review. It’s great to hear that your grandmother’s friend is happy at Allesley Hall.

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Review of
Allesley Hall
from C K (Friend of Resident) published on 27 July 2023

Submitted via Postal Card • Report

Overall Experience

When my friend came to Allesley Hall Care Home, she had been bedbound for over four months. Within two weeks of my friend's admission, my friend was mobilised with a wheelchair and was able to move around with the support of the caring staff, enabling her to have her dinner in the communal dining room

and join in activities at Allesley Hall. Allesley Hall has always been kind and supportive and has responded to any discrepancies/concerns in a professional and caring manner. The staff are extremely pleasant and supportive. The food is lovely too.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you for your kind words of appreciation, your friend is an absolute pleasure to care for.

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Review of
Allesley Hall
from Claire C (Daughter-in-law of Resident) published on 27 May 2023

Submitted via Postal Card • Report

Overall Experience

All staff, including management, carers, nurses, maintenance, domestic cleaners, kitchen staff and admin, are outstanding. The care my mother-in-law has received since arriving has been excellent. I would highly recommend Allesley Hall to anyone looking for nursing care. They are all kind, helpful,

polite and hardworking. I cannot fault them all.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words of appreciation.

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Review of
Allesley Hall
from T M (Granddaughter of Resident) published on 21 May 2023

Submitted via Postal Card • Report

Overall Experience

I couldn't recommend this nursing home enough. All the staff go above and beyond for all of their residents and their families. I can't thank the staff enough for all of their hard work. This goes to everyone who works at Allesley Hall. My granny is so happy here it's just like home for her.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words, the staff team are truly amazing.

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Review of
Allesley Hall
from P O (Daughter of Resident) published on 19 April 2023

Submitted via Postal Card • Report

Overall Experience

My mother has been a resident of Allesley Hall for just over a year. Mum speaks highly of all the staff. She loves her room, has made a good friend, enjoys the company of the other residents, enjoys the food and joins in with the activities offered. Mum says she receives good care and sleeps well in

her comfortable bed. I personally find the staff to not only be kind and caring to the residents but go out of their way to offer their advice to make Mum more comfortable and feel at home. Everybody is upbeat and happy. The setting of Allesley Hall is tranquil in a very well-maintained garden and park. I would highly recommend Allesley Hall.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words and recognition of the staff team.

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Zion Care Ltd Reviews in West Midlands (69)

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