Zion Care Ltd in West Sussex | 3 Care Homes

Review of
Rosedale Care Home
from Debbie R (Daughter of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience

My mum has recently moved into Rosedale, the care is fabulous and the food according to my mum is good. I,ve noticed how clean it always is, her room is excellent with fresh bedding and pyjamas consistently. It never smells, unlike some other care homes I,ve visited and always lovely and warm, it has

recently been painted all through. The management are easy to talk to, one member of staff in particular being especially kind and empathetic with down to earth experience. It,s nice to know my mum is safe and well looked after.

Reply from Aleksander Angelov, Register Manager at Rosedale Care Home

Such amazing feedback, Thank you and will share within the team. We will continual to improve the service to Highers' level.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glen Arun Nursing Home
from Sharon N (Daughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

From the moment my mum arrived at Glen Arun Nursing Home, I felt a sense of relief and calm. We were all welcomed so warmly and each and every member of staff who we came into contact with gave us the feeling that my mum would be not only well looked after but genuinely cared for. She was only, sadly

at Glen Arun for a few days of end-of-life care before she passed away. During those few days though she was kept so comfortable, warm and safe and that meant so much to me after all the confusion and anonymity of the hospital environment. Thank you to Glen Arun for making my mum's last days so peaceful.

Reply from Neema Clinton, Manager at Glen Arun Nursing Home

Thank you for your kind words and please feel free to visit us any time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glen Arun Nursing Home
from Sandra G (Daughter of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience

From the move from hospital to being in the care home my dad has been consistently cared for in the best way possible. The house, manager, care staff and all employees are wonderful, caring and kind. The house is spotlessly clean and my dad always looks very well. I cannot fault anything. Senior nurses

are always available to talk over any medical concerns I may have.

Reply from Neema Clinton, Manager at Glen Arun Nursing Home

Thank you for your kind words. Your feedback is always valued to improve our service.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Rosedale Care Home
from David P (Son of Resident) published on 12 November 2024

Submitted via Website • Report

Overall Experience

Rosedale looked after my elderly mother for 10 days to provide some respite care after she had a couple of falls. She was well-cared for and happy at Rosedale. The staff all seemed very friendly and helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
King's Court
from B G (Grandson of Resident) published on 10 October 2024

Submitted via Postal Card • Report

Overall Experience

Grandma has been placed into a care home in December and we couldn't be more satisfied with the decision. The staff are incredibly attentive and compassionate. The facilities are clean and welcoming and Grandma seems to be enjoying the meals provided. We feel reassured knowing she is in such good hands.

Reply from Alex Angelov, Manager at King's Court

Thank you for your wonderful words and I will be very happy to share your feedback within the team. King's Court will continue to provide a high-quality service.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Rosedale Care Home
from C B (Nephew of Resident) published on 7 October 2024

Submitted via Postal Card • Report

Overall Experience

Found it to be a very homely place and very friendly staff.

Reply from Aleksander Angelov, Register Manager at Rosedale Care Home

Thank you for your wonderful words and I am happy to share the feedback with the staff. We will continue to improve the service and provide high-quality care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
King's Court
from Carol C (Daughter of Resident) published on 12 August 2024

Submitted via Postal Card • Report

Overall Experience

I would recommend Kings Court, they looked after my mother with exceptional care and support up until she passed in July 2024.
The staff are angels, kind and caring. The entertainment is really good and activities to keep the residents moving and mindful.
Food and drink plentiful and of good quality.
Management

and office always available if support is needed.

Reply from Alex Angelov, Manager at King's Court

Thank you for your lovely feedback and will share within the team at King's Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
King's Court
from L T (Niece of Resident) published on 28 June 2024

Submitted via Postal Card • Report

Overall Experience

I was extremely happy with the love, care and attention my aunt received during her time at King's Court care home. All the staff were very kind to her and myself.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glen Arun Nursing Home
from Bryan O (Son of Resident) published on 20 June 2024

Submitted via Postal Card • Report

Overall Experience

The staff at Glen Arun were amazing so friendly and my father was very happy and well looked after the nursing home is undergoing a great deal of work but has been very well kept. I could not have wished for more.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
King's Court
from Janet F (Daughter of Resident) published on 19 April 2024

Submitted via Postal Card • Report

Overall Experience

My mother was only in King's Court for 11 days when sadly she passed away in her sleep at 99 years old. The care that she had was amazing, and she was more content that we had seen her for a long time. There were activities every day to keep the residents occupied, and nothing was too much trouble for

the staff and management. Her room was very comfortable, and she said the food was good. I would thoroughly recommend King's Court to anyone looking for a caring, reasonably priced care home.

Reply from Alex Angelov, Manager at King's Court

King's Court would like to say a big, massive thank you for your feedback. The home will share the feedback with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
King's Court
from G F (Daughter of Resident) published on 16 April 2024

Submitted via Postal Card • Report

Overall Experience

My father was a resident at King's Court Care Home for almost 2 years, he was so well looked after by the staff who cared for him with love and compassion, always respecting him and allowing him his dignity. Sadly he passed away on 15th February. We can't thank the staff enough for their dedication

in looking after him right up until the end. King's Court is such a lovely, warm, family-feel environment, we couldn't have wished for better for Dad.

Reply from Alex Angelov, Manager at King's Court

Thank you so much it was a pleasure having your dad around us. The King's Court will remember him always.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
King's Court
from S U (Daughter of Resident) published on 10 April 2024

Submitted via Postal Card • Report

Overall Experience

The staff are very caring, my Dad is quite happy there. His room is kept clean and tidy, also the whole care home is kept clean and tidy. They have staff going in every day and the interaction with all the residents is superb, couldn't fault any of them.

Reply from Alex Angelov, Manager at King's Court

Thank you so much for such wonderful words and I will share your comments with the team. The King's Court will continue to improve the service to the highest quality service.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
King's Court
from Petra T (Daughter of Resident) published on 3 April 2024

Submitted via Postal Card • Report

Overall Experience

The care provided in King's Court is truly transformational. When my mother was transferred here from the hospital, we were fearful that she was in her last days, but since bring with you, the change has been most remarkable. It is clean and obvious the attention to detail they give to the residents,

but above all, there is pride in what you do, as shown by the active level of interaction with me to share what has happened since my previous visit. It is the little things that make all the difference, like giving my mother a Czech translation of the menu. The smile on my mother's face is ever-present, and I feel comfortable that she is getting the best care possible, which has led to her health status being more stable. Thank you, King's Court.

Reply from Alex Angelov, Manager at King's Court

Thank you for your feedback! We are always so grateful to hear about the amazing job that our team does and are glad that we have the opportunity to support your lovely mother. I will share the feedback with the team. Kindest regards.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
King's Court
from Margaret F (Sister of Resident) published on 22 March 2024

Submitted via Postal Card • Report

Overall Experience

My brother has settled happily into Kind's Court and feels at home there. When I visit him, I can see from his interaction with staff that they are kind and attentive and that he enjoys his conversation with them, as well as with the other residents. I have felt welcome each time I have visited. Staff

have always made time to speak to me about how he's doing. He has always been clean and comfortable and interacting with staff or residents in the lounge. He feels lucky to be in this home. He loves the food and enjoys the activities. This is a responsibly and imaginatively run home with the needs of the residents the priority.

Reply from Alex Angelov, Manager at King's Court

Thank you for your kind wishes and words. King's Court will continual to provide high-quality standards.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Rosedale Care Home
from Jane D (Daughter of Resident) published on 18 March 2024

Submitted via Postal Card • Report

Overall Experience

When my mum needed more care than my dad could give her, we chose Rosedale because of its small size, which is ideal for her, it has a real family vibe, homely atmosphere, caring staff, the fun-loving manager - all make it a perfect choice.

Reply from Aleksander Angelov, Register Manager at Rosedale Care Home

Thank you for your honest feedback and the home will focus on your comments on the review.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Rosedale Care Home
from Amanda G (Daughter of Resident) published on 12 March 2024

Submitted via Postal Card • Report

Overall Experience

Mum went into Rosedale early January 24 and has been very welcomed by both staff and manager. Mum is settling well and is doing so much better. It's such a homely, friendly place. The staff have been there a long time, so they get to know the needs of their residents. Everyone is brilliant in looking

after Mum, making sure all her needs are met - she has now put on weight and joins in with the activities. She enjoys the company of the other residents, and she is now embracing care home life. We are made to feel very welcomed and are kept informed on a daily apt to do with Mum. So happy we found Rosedale.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
King's Court
from E B (Daughter of Resident) published on 19 February 2024

Submitted via Postal Card • Report

Overall Experience

My mother appears very happy, from my observations she is well cared for. The Activities Co-ordinator is excellent. Communication between myself and the home is fine. In the future, I hope all decisions regarding my mother will be communicated to me. I have observed care staff looking at their mobile

devices, but that may be part of their role. Food seems very good and nutritious.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
King's Court
from Bernie V (Son of Resident) published on 25 January 2024

Submitted via Website • Report

Overall Experience

The staff are fantastic. They are carers in the true sense of the word. My mum sadly passed in December last year, but the staff at King's Court could not have been kinder while she was alive.
She spent her last 16 months at King's Court and we know she was content and really well looked after there.

Reply from Alex Angelov, Manager at King's Court

Thank you for such amazing words and I am going to share them with the team.
King's Court staff are amazing and skilled.
Thank you again for the amazing words.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glen Arun Nursing Home
from Tim S (Power of Attorney of Resident) published on 10 January 2024

Submitted via Website • Report

Overall Experience

I am delighted with the care my friend is receiving, and every time I visit, the staff are very welcoming and helpful. They always find the time to update me on matters, and the management team are very personable. The move to this home has stabilised my friend's health, and he is encouraged to keep

his mind active. I am confident that my friend is in a safe and homely environment.

Reply from Neema Clinton, Manager at Glen Arun Nursing Home

Thank you for the kind words, and I will share them with the staff team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
King's Court
from Marion M (Daughter of Resident) published on 28 November 2023

Submitted via Postal Card • Report

Overall Experience

My mother is very well taken care of at King's Court. The staff are all caring, friendly and helpful and approachable. The home itself is very well maintained and has a very homely atmosphere.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by Zion Care Ltd in West Sussex

Zion Care Ltd Locations in West Sussex (3)

Zion Care Ltd Reviews in West Sussex (139)

Rosedale Care Home

Glen Arun Nursing Home

Glen Arun Nursing Home

Rosedale Care Home

King's Court

Rosedale Care Home

King's Court

King's Court

Glen Arun Nursing Home

King's Court

King's Court

King's Court

King's Court

King's Court

Rosedale Care Home

Rosedale Care Home

King's Court

King's Court

Glen Arun Nursing Home

King's Court

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers