Adept Care Homes Ltd in Derbyshire | 3 Care Homes

Review of
Kiwi House Care Home
from C S (Wife of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience

Very successful stay, comfortable and well look after good food.

Reply from Maree Leadbeater, Marketing Manager at Kiwi House Care Home

Thank you for taking the time to leave a review for Kiwi House Care Home. We are thrilled to hear your stay was successful and you thought the food was good. Thank you.

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Review of
Kiwi House Care Home
from G W (Nephew of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience

I found the staff of Kiwi House to be very professional. The whole process of arranging care for my relative was efficient and easy to manage. The home is very clean and I have full confidence in the safety and security of my aunt while in residence.

Reply from Maree Leadbeater, Marketing Manager at Kiwi House Care Home

Thank you for taking the time to leave a review for Kiwi House Care Home. We are so pleased to hear you found our team to be very professional and the home to be clean and secure, filling you with confidence. Thank you.

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Review of
Douglas Court
from V S (Daughter of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience

The care home has been a lot calmer recently and that's been so good as its helped mums mood to lift. The food has improved with more snacks the cutlery is still dirty at times and the food can be lukewarm - big portions too so there's a lot of waste. Considering the challenges presented by some of

the residents a high level of care is delivered and the staff particularly the regular ones are worth their weight in gold, with personalised attention to mum as an individual. Thank you.

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Review of
Douglas Court
from D B (Son of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

My father has dementia and can be demanding and needing. The staff take it all in their stride, I genuinely believe that all the staff members love and care about my father. All the staff are approachable and very knowledgeable about my fathers care and needs. The home is spotlessly clean and tidy.

He is engaged with all the activities going on all the time in and out of the home.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for leaving a review for Douglas Court Care Home. We are so pleased to hear that you find our team are approachable and very knowledgeable about your father's care and needs. Thank you.

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Review of
Kiwi House Care Home
from Martin M (Son of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

Entering Kiwi House you immediately feel the warm and friendly atmosphere. Kiwi House is a relatively new building with wide corridors and plush carpets. The staff are loving and caring and do their utmost to make their residents comfortable and content. I highly recommend Kiwi House Care Home.

Reply from Maree Leadbeater, Marketing Manager at Kiwi House Care Home

Thank you for taking the time to leave a review for Kiwi House Care Home. We are so pleased to hear that you immediately felt the warm and friendly atmosphere and that you found our team to be loving and caring and do their utmost to make their residents comfortable and content. Thank you for your recommendations.

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Review of
Douglas Court
from John C (Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

I came here in a total mess after years of drinking and drug abuse, also homeless at times. the staff here have been professional and helpful at all times. The food is excellent and I have gained quite a bit of weight although I am quite an active person.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased you found our team to be professional and helpful and that you really enjoy the food. Thank you.

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Review of
Douglas Court
from Vivienne S (Daughter of Resident) published on 6 January 2025

Submitted via Postal Card • Report

Overall Experience

I think the staff at Douglas Court are amazing, caring and look after mum well. When she is miserable they try to cheer her up. The place is kept clean and they try hard to provide interesting activities. The fairly new manager is very creative, opening up the sensory garden and social hub! I think

she has been overworked and has been a ill as a result. Mum is kept safe and the senior carers keep us informed of what is happening when she falls etc. It's sad mum can no longer live at home but Douglas Court is a good place for her with fantastic staff who try hard in difficult care.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court. We are so pleased to hear you found our home to be clean and find our team to be effective with their communication. Thank you for your kind words.

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Review of
Douglas Court
from D L (Resident) assisted by family/friend published on 6 January 2025

Submitted via Postal Card • Report

Overall Experience

Excellent. It's friendly and homely the staff are welcoming and caring. It is very clean and reliable and work hard. The food is acceptable, appetising, though I would like more brown bread and hot food in the middle of the day when I am more hungry, and I have tea in the evening. There are some good

activities going on. I like it when people come in to sing, especially the church and children's groups.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for leaving a review for Douglas Court Care Home. We are so pleased to hear you found our home to be excellent with welcoming and caring team. Thank you for your kind words.

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Review of
The Old Vicarage
from Jane C (Daughter of Resident) published on 6 January 2025

Submitted via Website • Report

Overall Experience

An absolutely fantastic care home, with an excellent team of staff who run it. My first impression of The Old Vicarage team was incredibly positive when I visited them to set up respite care for my mother. I had looked at other places that day that had made my heart sink. They were professional, warm

and informed. The home itself is lovely - clean, bright, lovely communal areas, and a choice of really nice rooms which meant that I could choose the one I thought was most appropriate for my mother. All of the residents I saw as I was shown around looked well cared for and relaxed. The Old Vicarage has not disappointed me. I cannot thank the team enough for their hard work, diligence and kindness - they are exceptional. This home is well-run in all aspects, from laundry and meals, to medical and care needs that are set up swiftly and delivered effectively. You can feel the care that goes into the residents here, and I would not hesitate to recommend The Old Vicarage team.

Reply from Maree Leadbeater, Marketing Manager at The Old Vicarage

Thank you for taking the time to leave a review for The Old Vicarage. We are so pleased to hear that you find our home to be fantastic and that you found our team to be hard-working, diligent and kind. Thank you for your kind words.

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Review of
Kiwi House Care Home
from G G (Friend of Resident) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience

This place and staff are 5-star. Couldn't do enough for us. Brilliant.

Reply from Maree Leadbeater, Marketing Manager at Kiwi House Care Home

Thank you for leaving a wonderful review for Kiwi House Care Home! We're delighted to hear you've had a 5-star experience and appreciate our team's dedication to going above and beyond for you. Thank you for your kind words!

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Review of
The Old Vicarage
from C P (Daughter of Resident) published on 3 December 2024

Submitted via Website • Report

Overall Experience

A friendly care home, all the staff went way beyond to help with my father's needs, a spotless place, excellent food choices and plenty of entertainment and days out to suit everyone. A personal touch outside his room about his past life and hobbies so a good talking point to stimulate conversation,

having only stayed a month for recuperation he was able to come home but he was happy and well looked after whilst he was there and if needs be we wouldn't hesitate to go back again, thank you to everyone.

Reply from Maree Leadbeater, Marketing Manager at The Old Vicarage

Thank you for taking the time to leave a review for the Old Vicarage Care Home. We are so pleased to hear our team went way beyond to help with your father's needs and that you have found our home to be a spotless place, with excellent food choices and plenty of entertainment and days out to suit everyone. Thank you.

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Review of
Kiwi House Care Home
from J S (Daughter of Resident) published on 3 December 2024

Submitted via Postal Card • Report

Overall Experience

Kiwi ran a bus trip to a dementia singing event. Members of our family joined in with the staff and other residents. We had a fun-filled time of singing, dancing, and a lovely lunch.
Thanks to the staff who provided excellent care on the day.
The activities put on at Kiwi are excellent.

Reply from Maree Leadbeater, Marketing Manager at Kiwi House Care Home

Thank you for taking the time to leave a review for Kiwi House Care Home. We are thrilled to hear you and your family had a fun-filled time of singing, dancing, and a lovely lunch on one of our recent trips. Many Thanks.

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Review of
Kiwi House Care Home
from Robert Y (Son of Resident) published on 3 December 2024

Submitted via Postal Card • Report

Overall Experience

When I describe Kiwi House to people I say it's "like a cruise ship on land". The facilities, care, atmosphere, food, and entertainment are all excellent. The whole team at Kiwi House have been incredibly caring and supportive during this significant change.

Reply from Maree Leadbeater, Marketing Manager at Kiwi House Care Home

Thank you for taking the time to leave a review for Kiwi House Care Home. We are so pleased to hear that you find our facilities, care, atmosphere, food, and entertainment to be excellent. Thank you.

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Review of
The Old Vicarage
from Paul B (Son of Resident) published on 29 October 2024

Submitted via Website • Report

Overall Experience

My mother has now been at the Old Vicarage since mid-June, and in that time she has received nothing but exceptional care from all the staff.
Unfortunately, my mum has not been well in the last few weeks, but the care home have kept me updated and informed almost on a daily basis. My mother now receives

good doctor/nursing care and is steadily improving.
The staff at The Old Vicarage are all very caring and treat my mother with dignity and respect. My mother feels well looked after and "safe", which is all that can be asked.
The staff have a great sense of humour and always make me welcome every time l visit.
Excellent care home!

Reply from Maree Leadbeater, Marketing Manager at The Old Vicarage

Thank you for taking the time to leave a review for The Old Vicarage. We are thrilled to hear your mother has received exceptional care from the team. Thank you.

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Review of
Kiwi House Care Home
from Julie W (Daughter of Resident) published on 2 October 2024

Submitted via Website • Report

Overall Experience

My Dad has now been a resident at Kiwi House for 18 months. He is well looked after by caring and hard-working staff throughout the home, who go above and beyond to make sure the residents are happy and comfortable. The team work hard to get to know the residents, and appreciate that they all have different

needs and likes. They make Kiwi feel homely and safe and, therefore, give me peace of mind that Dad is getting the best care. I struggled with Dad moving into a home, but the support I've also received, and continue to receive, has been amazing.

Reply from Maree Leadbeater, Marketing Manager at Kiwi House Care Home

Thank you for taking the time to leave a review for Kiwi House Care Home. We are thrilled to hear that you feel he is well looked after by our caring and hard-working team throughout the home, who go above and beyond to make sure all the residents are happy and comfortable. Thank you.

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Review of
Douglas Court
from B B (Partner of Resident) published on 2 September 2024

Submitted via Postal Card • Report

Overall Experience

This place is so good for people they are there for everyone. To me, they are the most qualified staff that I know in Derby, that gets top marks from me.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are thrilled to hear that our home gets top marks from you. Thank you.

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Review of
Douglas Court
from D G (Grandson of Resident) published on 2 September 2024

Submitted via Postal Card • Report

Overall Experience

My nan stayed at Douglas Court for two weeks of respite care. She received five-star support from all the staff and management. The cleanliness of the care home is excellent and she enjoyed all food and drink provided. I would recommend the care home to anyone and it will be my nan's first choice of

respite if needed again.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear that your mum received 'five-star' support from our team and that you would be happy to recommend our home to anyone. Thank you.

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Review of
The Old Vicarage
from Sue H (Daughter of Resident) published on 23 August 2024

Submitted via Postal Card • Report

Overall Experience

Dad spent his last few weeks at The Old Vicarage. The care that both he and we, his family, receives was outstanding. The staff were compassionate, respectful and attentive, and really did go the extra mile. They treated us and the other residents with dignity, and recognised each person as an individual,

encouraging their worth. This was true of all staff - from the management to seniors, care workers activity coordinators, house keeping, kitchen staff etc. We cannot recommend The Old Vicarage highly enough.

Reply from Maree Leadbeater, Marketing Manager at The Old Vicarage

Thank you for taking the time to leave a review for The Old Vicarage Care Home. We are so pleased to hear that the care that both your dad and your family received was outstanding. The our team were compassionate, respectful and attentive, and really did go the extra mile, treating everyone with dignity, and recognising each person as an individual. Thank you for your recommendations.

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Review of
Kiwi House Care Home
from Debra M (Daughter-in-law of Resident) published on 21 August 2024

Submitted via Postal Card • Report

Overall Experience

My mother-in-law visited Kiwi House for two weeks of respite care. The staff were extremely welcoming and made her feel at home straight away. What really singles the home out is the excellent activities programme and the thought and imagination that is put into this! She really enjoyed taking part.

The rooms and garden are all lovely and allow residents to have their own space, particularly when they have visitors. My grandchildren loved the garden. She will be back!

Reply from Maree Leadbeater, Marketing Manager at Kiwi House Care Home

Thank you for taking the time to leave a review for Kiwi House Care Home. We are thrilled to hear that your mother-in-law felt welcome and at home during her respite stay and that she and her grandchildren enjoyed the activities programme and the gardens. We look forward to welcoming her back. Thank you.

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Review of
The Old Vicarage
from Tracey W (Daughter of Resident) published on 16 August 2024

Submitted via Website • Report

Overall Experience

My Dad was admitted to The Old Vicarage originally for respite, with a view to long-term care, but became unwell and received end-of-life care there. The staff from the manager to the care staff, activities coordinators and housekeeping team provided excellent care during his stay. He was treated with

respect and dignity and the whole family were treated with kindness and compassion. The support we were given made it easier to cope with a very sad situation.

Reply from Maree Leadbeater, Marketing Manager at The Old Vicarage

Thank you for taking the time to leave a review for The Old Vicarage Care Home. We are so pleased to hear that during your dad's stay you felt the care he received was excellent and that he was treated with dignity and respect. He will be missed by everyone here at The Old Vicarage. Thank you.

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Care Homes Owned by Adept Care Homes Ltd in Derbyshire

Adept Care Homes Ltd Locations in Derbyshire (3)

Adept Care Homes Ltd Reviews in Derbyshire (331)

Kiwi House Care Home

Kiwi House Care Home

Douglas Court

Douglas Court

Kiwi House Care Home

Douglas Court

Douglas Court

Douglas Court

The Old Vicarage

Kiwi House Care Home

The Old Vicarage

Kiwi House Care Home

Kiwi House Care Home

The Old Vicarage

Kiwi House Care Home

Douglas Court

Douglas Court

The Old Vicarage

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The Old Vicarage

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