6 Church Street, Sapcote, Leicester LE9 4FG
352 Burton Road, Derby DE23 6AF
56 Selhurst Road, Newbold, Chesterfield S41 7HR
Wardgate Way, Chesterfield S40 4SL
Radstone Walk, Rowlatts Hill, Leicester LE5 4UH
78/80 Lutterworth Road, Aylestone, Leicester LE2 8PG
34 Sutton Lane, Sutton-in-the-Elms, Broughton Astley, Leicester LE9 6QF
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Reply from Langdale Media, Social Media Marketing Team at Everdale Grange Ltd T/A Langdale House Manor Site
Thank you for sharing your feedback about your husband's experience at Everdale Grange. We're glad to hear that you and your family are pleased with the care he is receiving. Our team strives to provide compassionate and personalised support for all residents, even in challenging circumstances and we are encouraged to know this has been your experience. We understand how difficult it can be to make decisions about long-term care and we are here to support you every step of the way. Please don't hesitate to reach out if you have any questions or require further assistance as you consider the next steps. Thank you again for your kind words and for trusting us with your husband's care.
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Submitted via Website • Report
Reply from Langdale Media, Social Media Marketing Team at Langdale House Care Home
Thank you for sharing such a heartfelt review of your experience with Langdale House. Your kind words mean the world to us, and we are truly humbled that we could provide comfort and care to your uncle during such a deeply emotional time. Caring for our residents is at the heart of everything we do; they are always our top priority. It is our privilege to not only provide personalised care to those we look after but also to offer support to their families during challenging moments. Knowing that we could bring comfort and reassurance to you and your uncle is deeply meaningful to us. Your recommendation and trust in us is an honour we do not take lightly. We will ensure your gratitude is shared with the team, who will be touched by your recognition of their dedication and compassion. Please know that our thoughts remain with you and your family. Thank you for allowing us to be part of your uncle's journey.
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Submitted via Website • Report
Reply from Langdale Media, Social Media Marketing Team at Eden Holme Care
Thank you so much for your heartfelt review of Eden Holme. We are honoured to care for your husband and are truly committed to ensuring that all our residents receive the best possible care and attention. At Eden Holme, we take pride in creating a supportive and stimulating environment tailored to each resident's unique needs. Our dedicated team across all departments works closely to provide personalised care, focusing on everyone's overall well-being. From our care staff to the activity coordinators, everyone is passionate about maintaining a safe, comfortable, and engaging atmosphere for residents. We also appreciate your kind words about our meals. Our chefs are committed to providing nutritious, tasty, and suitable meals for residents with diverse dietary needs. Thank you once again for your recommendation and for acknowledging our efforts. We will continue to provide the highest standard of care for your husband and all our residents.
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Submitted via Website • Report
Reply from Langdale Media, Social Media Marketing Team at Sutton in the Elms Private Care Home
Thank you so much for your wonderful review! We are glad your mum has settled in so well at Sutton in the Elms. It brings us great joy to know that our staff's kindness and dedication have contributed to her happiness and sense of security. Our top priority is creating a nurturing environment where our residents feel at home. We take pride in maintaining high standards of cleanliness and comfort. Monitoring the well-being of our residents is crucial, and we are committed to keeping families informed with regular feedback. We understand how important it is for you to stay connected with your mum's care, and we appreciate your recognition of our efforts. Thank you once again for your heartfelt appreciation of our staff and management. We are grateful to have you and your mum as part of our Sutton in the Elms family, and we look forward to continuing to provide the best care possible.
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Submitted via Website • Report
Reply from Langdale Media, Social Media Marketing Team at Langdale House Care Home
Thank you so much for your heartfelt review of Langdale House. We are truly glad that your uncle has found a sense of home with us, and we appreciate you sharing your experience. Our dedicated team is committed to providing exceptional care and support, and it's wonderful to know that their efforts have positively impacted your uncle's transition. Keeping families informed and involved is a vital part of our approach. Your kind words mean a lot to us and motivate our team to continue delivering the best care possible. Thank you again for your trust and appreciation.
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Submitted via Postal Card • Report
Reply from Langdale Media, Social Media Marketing Team at Eden Holme Care
Thank you so much for your kind words! We're happy you had such a positive experience at Eden Holme. Our staff truly strive to provide quality personalised care, support and attention, and it's wonderful to know that their efforts have made a difference. We take great pride in maintaining a clean and welcoming environment for our residents and visitors. Your feedback means a lot to us, and we'll be sure to share your lovely words with the entire team.
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Submitted via Postal Card • Report
Reply from Langdale Media, Social Media Marketing Team at Sutton in the Elms Private Care Home
Thank you so much for taking the time to share your experience with us. Your kind words deeply touch us, and we are grateful for the opportunity to have cared for your father at Sutton in the Elms. It warms our hearts that our dedicated team provided personalised care and attention to your father. We understand that each individual has unique needs and preferences, and we are committed to ensuring that every resident feels truly seen and valued. Providing comfort and dignity to our residents and their loved ones is at the core of what we do, and we are honoured to have been able to support you through this journey. Your feedback means the world to us, and we will continue to uphold our commitment to providing exceptional care and support to all our residents and their families. Thank you once again for sharing your experience with us.
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Submitted via Website • Report
Reply from Langdale Media, Social Media Marketing Team at Langdale House Care Home
Thank you for sharing your experience with us. We are glad that Langdale House has provided a warm and welcoming environment during your visit. We strive to create a homely, inviting atmosphere where residents feel valued and at ease. Maintaining a clean and pleasant environment is of utmost importance to us, and we are glad that this has been reflected in your experience. Our dedicated team puts great effort into meeting all the dietary needs of our residents and ensuring that the home is tidy and clean. Your feedback reinforces our commitment to providing exceptional care, and we are honoured to have the opportunity to care for your loved one and all our residents at Langdale House. We truly appreciate your kind words and look forward to continuing to provide a warm and supportive environment for all. Thank you once again for your thoughtful review.
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Submitted via Postal Card • Report
Reply from Nina Kassam, Social Media Marketing Manager at Langdale House Care Home
Thank you for sharing your experience at Langdale House. Your feedback about the care provided by our dedicated team is truly appreciated. The dedication and skill of our caregivers, nurses and management are the cornerstones of our commitment to creating a nurturing and supportive environment for all our residents. We are grateful for your acknowledgement of the caring and professional approach that defines our team. It is our privilege to provide a warm and engaging atmosphere, and we are committed to maintaining the highest standards of care and compassion for all our residents. Thank you for being a part of our Langdale House family.
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Submitted via Postal Card • Report
Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site
Thank you for sharing your wonderful experience at Everdale Grange. We truly appreciate your positive feedback. Your kind words about our staff are truly heartwarming. It's our utmost priority to ensure that all residents receive the care and attention they deserve, and we are delighted to have met your expectations. We will certainly pass along your congratulations to our dedicated team for their hands-on approach and for making visiting your friend a seamless and pleasant experience. Your recognition means a lot to us, and we are grateful for your acknowledgement. Thank you once again for taking the time to share your experience.
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Submitted via Postal Card • Report
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you for your heartfelt review of Eden Holme. Our staff are dedicated to providing all our residents with the highest level of care and attention. Every resident should be treated with utmost dignity and respect, and it's wonderful to know that you've observed this in how our staff interact with your mother. We also endeavour to create a welcoming and responsive environment for our residents' families and friends. Your kind words about our staff being courteous and always ready to assist are a testament to their commitment and dedication. Thank you once again for your kind words. They motivate our team to continue providing exceptional care and creating a warm, welcoming home for our residents.
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Submitted via Postal Card • Report
Reply from Nina Kassam, Social Media Marketing Manager at Langdale House Care Home
Thank you for taking the time to share your experience at Langdale House. We are deeply grateful for your thoughtful and heartwarming review. Your kind words about our staff truly resonate with our commitment to creating a welcoming and supportive environment for our residents and their loved ones. It brings us immense joy to know that your visits are always positive. We firmly believe in providing holistic care that nurtures their physical well-being and mental and emotional health. Your recognition of this aspect of our approach reinforces our dedication to creating a vibrant and engaging living experience for our residents. Your feedback is invaluable to us, and we are honoured to have your support. Thank you for sharing your experience, and we look forward to continuing to provide exceptional care and support to your husband and all our residents.
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Submitted via Website • Report
Reply from Nina Kassam, Social Media Marketing Manager at Oakdale Care Ltd
Thank you for taking the time to share your wonderful feedback about Oakdale Care. Creating a welcoming and inclusive environment is a top priority for us. Our caring and thoughtful team is committed to making everyone feel at home. Your positive observations about our residents' engagement in our carefully organised activities are truly appreciated. Your kind words reaffirm our commitment to providing a homely experience for all our residents, and we are grateful for your support.
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Submitted via Postal Card • Report
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you for sharing your experience at Eden Holme. Our dedicated team takes great pride in providing exceptional care to all our residents. Your feedback about the remarkable improvement your mother experienced is truly heartening and speaks volumes about the skill and dedication of our caring team. We are committed to creating an environment where residents receive the utmost care and compassion, and your review reinforces our commitment to this mission. Your trust and support mean the world to us, and we will continue to go above and beyond to ensure that all our residents receive outstanding care and attention.
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Submitted via Postal Card • Report
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you for your kind words about your experience at Eden Holme. We are delighted that our staff have been friendly and kind. Creating a warm and welcoming atmosphere is at the heart of what we do, and we are thrilled that you have experienced this during your time here. Your feedback is truly appreciated, and we look forward to continuing to provide a supportive and caring environment for you and all our residents.
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Submitted via Website • Report
Reply from Nina Kassam, Social Media Marketing Manager at Sutton in the Elms Private Care Home
Thank you for sharing your thoughtful review of Sutton in the Elms Care Home. Our dedicated team is committed to creating a supportive community for our residents and their families. Your positive feedback about the family meeting initiative is deeply appreciated and underscores the commitment and compassion of our caring team. We understand the importance of open communication and transparency, and we are grateful for the opportunity to provide valuable insights into our home's care processes and practices. Once again, thank you so much for your kind words; we look forward to your lovely visits.
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Submitted via Postal Card • Report
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you so much for your kind words. We're delighted that your dad is enjoying his time with us at Eden Holme. Our staff takes great pride in providing a warm, engaging, and caring environment for all our residents. Your appreciation truly means a lot to us. We will continue striving for excellence in our care and ensure that your dad and all our residents feel settled and happy. Thank you once again for your support and trust in us.
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Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you for sharing your experience with Eden Holme. Your kind words deeply touch us, and we are happy that the care provided by our dedicated team at Eden Holme made a positive impact during your mum's stay. Our team takes great pride in providing exceptional care and creating a supportive environment where residents feel at home and form meaningful connections with others. Maintaining a high standard of care, cleanliness, and organisation is a testament to our caring teams' dedication and skill level. Your recommendation is a true testament to our staff's hard work and commitment. Your support and trust mean a lot to us, and we are grateful for the opportunity to have been a part of your mum's journey. Once again, thank you for your heartwarming review.
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Submitted via Website • Report
Reply from Nina Kassam, Social Media Marketing Manager at Sutton in the Elms Private Care Home
Thank you for taking the time to share your experience with us. We are truly touched by your heartfelt review of Sutton In The Elms. It warms our hearts to hear that your mother is thriving and finding joy in our home. Our dedicated team, with their exceptional skill and dedication, strives to create a nurturing environment where residents can flourish. We are committed to providing excellent care and support. Our caring teams work tirelessly to ensure all our residents and their loved ones feel valued and embraced within our home. The safety and well-being of our residents are of the utmost importance to us, and we are grateful for the trust you have placed in our team. Thank you for sharing your positive experience with us. Your kind words inspire us to continue our mission of providing compassionate care and creating a vibrant, supportive home for all our residents.
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Submitted via Postal Card • Report
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you for taking the time to share your experience with us. It's our utmost priority to ensure that each resident receives personalised care that meets their unique needs, and we are delighted to hear that we have been able to do so for your dad. Our team takes great pride in understanding and addressing the individual requirements of each resident, and your feedback reaffirms our commitment to providing exceptional care. We sincerely appreciate the trust you have placed in us, and we look forward to continuing to support your dad and your family.
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